OWNER'S MANUAL
DRYER
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
DL*610**
MFL67652537
Rev.03_041923
www.lg.com
Copyright © 2022-2023 LG Electronics Inc. All Rights Reserved.
Scan to see the online manual.
TABLE OF CONTENTS
2
3 IMPORTANT SAFETY
INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE
4 WARNING STATEMENTS
8 PRODUCT OVERVIEW
8 Product Features
10 INSTALLATION
10 Before Installing
11 Choosing the Proper Location
14 Leveling the Appliance
14 Reversing the Door
15 Installing the Vent Kit
17 Venting the Dryer
18 Connecting Gas Dryers
19 Connecting Electric Dryers
23 Final Installation Check
26 OPERATION
26 Before Use
27 Loading the Dryer
29 Control Panel
31 Dry Cycles
33 Cycle Modifiers
34 Options and Extra Functions
35 SMART FUNCTIONS
35 LG ThinQ Application
35 Smart Diagnosis
TM
Function
36 MAINTENANCE
36 Regular Cleaning
38 TROUBLESHOOTING
38 FAQs
39 Before Calling for Service
43 WARRANTY
43 USA
3IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety for a Dryer
WARNING
Fire Hazard
Failure to follow safety warnings exactly could result in serious injury,
death or property damage.
• Do not install a booster fan in the exhaust duct.
• Install all clothes dryers in accordance with the installation instructions
of the manufacturer of the dryer.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury,
death or property damage.
• Do not store or use gasoline or other flammable vapors and liquids in
the vicinity of this or any other appliance.
• WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance.
- Do not touch any electrical switch; do not use any phone in your
building.
- Clear the room, building or area of all occupants.
- Immediately call your gas supplier from a neighbor’s phone. Follow
the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the fire department.
• Installation and service must be performed by a qualified installer,
service agency or your gas supplier.
4 IMPORTANT SAFETY INSTRUCTIONS
Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
WARNING STATEMENTS
WARNING
• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this
product, follow basic precautions, including the following:
Installation
• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and
safety glasses.
• Before use, the appliance must be properly installed as described in this manual.
• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
WARNING
Risk of Fire
Install the clothes dryer according to the manufacturer’s instructions
and local codes.
• Clothes dryer installation must be performed by a qualified installer.
• Do not install a clothes dryer with flexible plastic venting materials. If
flexible metal (foil type) duct is installed, it must be of a specific type
identified by the appliance manufacturer as suitable for use with
clothes dryers. Flexible venting materials are known to collapse, be
easily crushed, and trap lint. These conditions will obstruct clothes
dryer airflow and increase the risk of fire.
• To reduce the risk of severe injury or death, follow all installation
instructions.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages
will follow the safety alert symbol and either the word WARNING or CAUTION.
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and
tell you what may happen if the instructions are not followed.
5IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
• The appliance must be installed and electrically grounded by qualified service personnel in accordance
with local codes.
• Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.
• When moving or installing the appliance in a different location, call qualified service personnel for
installation and service.
• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.
• Moving or installation of the appliance requires two or more people.
• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or
aircraft.
• This appliance must be positioned near to an electrical power supply.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
• Do not install the appliance in humid spaces.
• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children
might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight
chambers.
• Place the appliance at least 18 inches above the floor for a garage installation.
• Do not use sheet metal screws or other fasteners which extend into the duct that could catch lint and
reduce the efficiency of the exhaust system. Secure all joints with duct tape.
• Use only rigid, semi-rigid or flexible metal 4-inch diameter duct inside the dryer cabinet or for exhausting
to the outside. Use of plastic or other combustible ductwork may cause a fire. Punctured ductwork may
cause a fire if it collapses or becomes otherwise restricted in use or during installation.
• The exhaust duct must be 4 inches (10.2 cm) in diameter with no obstructions. The exhaust duct should
be kept as short as possible. Make sure to clean any old ducts before installing your new dryer.
• Rigid, semi-rigid or flexible metal ducting is recommended for use between the dryer and the wall. All
non-rigid metal transition duct must be UL-listed. Use of other materials for the transition duct could
affect the drying time.
• Ductwork is not provided with the dryer, and you should obtain the necessary ductwork locally. The end
cap should have hinged dampers to prevent backdraft when the dryer is not in use.
• Gas dryers MUST be exhausted to the outside.
• The dryer exhaust system must be exhausted to the outside of the dwelling. If the dryer is not exhausted
outdoors, some fine lint and large amounts of moisture will be expelled into the laundry area. An
accumulation of lint in any area of the home may create a health and fire hazard.
• Do not install near another heat source such as a stove, oven or heater.
• Keep the area around the exhaust opening and adjacent surrounding areas free from the accumulation
of lint, dust, and dirt.
• The appliance must not be supplied through an external switching device, such as a timer, or connected
to a circuit that is regularly switched on and off by a utility.
• Certain internal parts are intentionally not grounded and may present a risk of electronic shock only
during servicing. Service personnel - do not contact the following parts while the appliance is energized:
CONTROL BOARD
Operation
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.
• Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage along its length or at either end.
6 IMPORTANT SAFETY INSTRUCTIONS
• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug
it immediately, and contact an LG Electronics customer information center.
• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight
out from the outlet.
• Do not use an extension cord or adapter with this appliance.
• Do not grasp the power cord or touch the appliance controls with wet hands.
• Do not modify or extend the power cord.
• If the appliance has been submerged, contact an LG Electronics customer information center for
instructions before resuming use.
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags,
etc.), gasoline, chemicals and other flammable vapors and liquids.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.
• Use this appliance only for its intended purpose.
• Do not abuse, sit on, or stand on the door of the appliance.
• Do not allow children to play on, in or with the appliance. Close supervision of children is necessary when
the appliance is used near children.
• Do not tamper with controls.
• In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a
window or door to ventilate the area immediately.
• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used
for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for
such a period, before using the appliance turn on all hot water faucets and let the water flow from each
for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not
smoke or use an open flame during this time.
• Fix the drain hose securely in place.
• Do not put oily or greasy clothing, candles or flammable materials on top of the appliance.
• Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of
the fabric softener or product.
• Do not reach into the appliance if the drum is moving.
• Do not dry articles that have been previously cleaned in, washed in, soaked in, soiled with or spotted
with gasoline, dry cleaning solvents, vegetable oil, cooking oil or other flammable or explosive
substances, as they give off vapors that could ignite or explode.
• Do not use heat to dry articles containing foam rubber or similarly textured rubber-like materials.
• Do not store plastic, paper, or clothing that may burn or melt on top of the dryer during operation.
• Gas appliances can cause minor exposure to four potentially hazardous substances, namely benzene,
carbon monoxide, formaldehyde, and soot, caused primarily by the incomplete combustion of natural
gas or LP fuels.
• Properly adjusted dryers will minimize incomplete combustion. Exposure to these substances can be
minimized further by properly venting the dryer to the outdoors.
• Always check the inside of the appliance for foreign objects before operating.
• Do not place items exposed to cooking oils in your appliance. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause a load to catch fire. To reduce the risk of fire due to
contaminated loads, the final part of a tumble dryer cycle occurs without heat (cool down period). Avoid
stopping a tumble dryer before the end of the drying cycle unless all items are quickly removed and
spread out so that the heat is dissipated.
• Do not let children or pets climb inside the dryer drum.
7IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
SAVE THESE INSTRUCTIONS
• Do not put living animals such as pets inside the appliance.
• Do not put any part of your body, such as your hands or feet, or metal objects under the appliance.
• Do not let your hand get pinched when opening or closing the dryer door.
Maintenance
• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by
qualified service personnel unless specifically recommended in this Owner’s Manual. Use only
authorized factory parts
• Do not disassemble or repair the appliance by yourself.
• Remove any dust or foreign matter from the power plug pins.
• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance.
Turning the controls to the OFF position does not disconnect this appliance from the power supply.
• Remove the door before the appliance is removed from service or discarded to avoid the danger of
children or small animals getting trapped inside.
• Unplug the appliance before cleaning to avoid the risk of electric shock.
• The interior of the appliance and exhaust duct should be cleaned periodically by qualified service
personnel.
• Certain internal parts are intentionally not grounded and may present a risk of electronic shock only
during servicing. Service personnel - do not contact the following parts while the appliance is energized:
CONTROL BOARD
Grounding Instructions
• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or service personnel if you are in doubt whether the appliance is properly
grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
• The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the
risk of electric shock by providing a path of least resistance for electric current. The appliance is
equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must
be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes
and ordinances.
• The appliance must be plugged into a properly grounded outlet. Electrical shock may result if the
appliance is not properly grounded. Have the wall outlet and circuit checked by a qualified electrician to
make sure the outlet is properly grounded. Failure to follow these instructions may create an electric
shock hazard and/or a fire hazard.
8 PRODUCT OVERVIEW
PRODUCT OVERVIEW
Product Features
The images in this guide may be different from the actual components and accessories, which are subject
to change by the manufacturer without prior notice for product improvement purposes.
Front View
a Control panel
b Lint filters
c Leveling feet
d Reversible door
Rear View
a Terminal block access panel (for electric models)
b Gas connection (for gas models)
c Power cord (for gas models)
9PRODUCT OVERVIEW
ENGLISH
d Water inlet hose connection (for steam models)
e Exhaust duct oulet
Product Specifications
Accessories
Optional Accessories (sold separately)
a Drying rack (No. 3750EL001C)
b Side vent kit (Kit No. 383EEL9001B)
NOTE
• For your safety and extended product life, use only authorized components. The manufacturer is not
responsible for product malfunction or accidents caused by the use of unauthorized components or
parts.
Model DL*610**
Electrical Requirements
Please refer to the rating label for detailed
information.
Dimensions (Width X Depth X Height) 27'' X 29 1/2'' X 44 1/2'' (68.6 cm X 75.0 cm X 113.0 cm)
Maximum Depth with Door Open 50 1/4'' (127.5 cm)
Net Weight
Gas : 114.0 lb (51.7 kg)
Electric : 111.3 lb (50.5 kg)
Capacity 7.3 cu.ft. (22.5 lb / 10.2 kg)
Gas Requirements
NG: 4 - 10.5-inch (10.2 - 26.7 cm) WC
LP: 8 - 13-inch (20.4 - 33.1 cm) WC
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10 INSTALLATION
INSTALLATION
Before Installing
Installation Overview
Please read the following installation instructions first after purchasing this dryer or transporting it to
another location.
a Choose the proper location.
b Level the appliance.
c Vent the appliance.
d Connect the Gas / Electric dryer.
• Purchase a UL-listed, 3-wire or 4-wire power cord kit with UL-listed strain relief (electric dryer only)
e Plug in the power cord.
f Installation test and test run.
• Refer to Test Exhaust System in INSTALLATION.
11INSTALLATION
ENGLISH
Choosing the Proper
Location
WARNING
• Read all installation instructions completely
before installing and operating the appliance. It
is important that you review this entire manual
before installing and using the appliance.
Detailed instructions concerning electrical
connections and additional requirements are
provided on the following pages.
Exhaust
• The location must allow for proper exhaust
installation. A gas dryer must be exhausted to
the outdoors.
Electricity
Use an individual, grounded electrical outlet
located within 2 ft. (61 cm) of either side of the
appliance.
WARNING
• Do not install or store the appliance in an area
where it will be exposed to water and/or
weather.
NOTE
• Check code requirements that limit, or do not
permit, installation of the dryer in garages,
mobile homes or sleeping quarters. If you have
questions, contact your local building inspector.
Flooring
To avoid noise and vibration, the appliance must
be installed and leveled on a solidly constructed
floor with a maximum slope of 1 inch (2.5 cm). If
required, adjust the leveling legs to compensate
for the unevenness of the floor.
NOTE
• A sturdy floor is needed to support the total
appliance weight when loaded. The combined
weight of additional appliances should also be
considered.
• Clothes may not tumble properly, and automatic
sensor cycles may not operate correctly if the
appliance is not level.
• For garage installation, you will need to place the
appliance at least 18 inches (45.7 cm) above the
floor. The standard pedestal height is 15 inches
(38 cm). You will need 18 inches (45.7 cm) from
the garage floor to the bottom of the appliance.
Ambient Temperature
Install the appliance in an area where the
temperature is over 45 ℉ (7 ℃).
If the temperature around the appliance is too low,
the appliance might not shut off at the end of an
automatic cycle. This can result in longer drying
times.
12 INSTALLATION
Dimensions and Clearances
The following clearances are recommended for the appliance.
• Additional clearances should be considered for ease of installation and servicing.
• Additional clearances should be considered on all sides of the dryer to reduce noise transfer.
Installation Spacing for Recessed Area or Closet Installation
Closet Ventilation Requirements
Closets with doors must have both an upper and lower vent to prevent heat and moisture buildup in the
closet. One upper vent opening with a minimum opening of 48 sq. in. (310 cm
2
) must be installed no lower
than 6 feet above the floor. One lower vent opening with a minimum opening of 24 sq. in. (155 cm
2
) must
be installed no more than one foot above the floor. Install vent grilles in the door or cut down the door at
the top and bottom to form openings. Louvered doors with equivalent ventilation openings are also
acceptable.
- Description Dimension/Clearance
A Upper Ventilation Opening
2 48 sq. in. (310 cm
2
)
B Lower Ventilation Opening
2 24 sq. in. (155 cm
2
)
C Distance to Ventilation Opening
2 3″ (76 mm)
D Overhead Cabinet Depth
1 14″ (356 mm)
E Distance to the Overhead Cabinet/Shelf
2 18″ (457 mm)
F Depth 29 1/2″ (750 mm)
G Length of Door Swing 21 1/4″ (540 mm)
H Maximum Depth with Door Open 50 1/4″ (1275 mm)
IBack Clearance
2 5″ (127 mm)
J Side Clearance
2 1″ (25 mm)
KWidth 27″ (686 mm)
13INSTALLATION
ENGLISH
NOTE
• There should be at least a little space around the dryer (or any other appliance) to eliminate the transfer
of vibration from one appliance to another. If there is enough vibration, it could cause appliances to
make noise or come into contact, causing paint damage and further increasing noise.
• No other fuel-burning appliance can be installed in the same closet as a dryer.
Installation Spacing for Cabinet
For cabinet installation with a door, minimum ventilation openings in the top of the cabinet are required.
- Description Dimension/Clearance
A Depth of Ventilation Opening
2 7″ (178 mm)
BBack Clearance
2 5″ (127 mm)
C Depth 29 1/2″ (750 mm)
D Front Clearance
2 1″ (25mm)
E Side Clearance
2 1″ (25 mm)
FWidth 27″ (686 mm)
14 INSTALLATION
Leveling the Appliance
WARNING
• Use long-sleeved gloves and safety glasses.
• The appliance is heavy. Two or more people are
required when installing the appliance.
Checking the Level
Position the appliance in the final location and
place a level across the top of the appliance.
a Level
b Leveling Feet
NOTE
• All four leveling feet must rest solidly on the
floor. Gently push on the top corners of the
appliance to make sure that the appliance does
not rock from corner to corner.
• Adjust the leveling feet only as far as necessary
to level the appliance. Extending the leveling feet
more than necessary may cause the appliance to
vibrate.
• To ensure that the appliance provides optimal
drying performance, it must be level. To
minimize vibration, noise, and unwanted
movement, the floor must be a perfectly level,
solid surface.
Adjusting the Leveling Feet
Use an adjustable wrench to turn the leveling feet.
Unscrew the legs to raise the appliance or screw in
the legs to lower it. Raise or lower with the leveling
feet until the appliance is level from side to side
and front to back. Make sure that all four leveling
feet are in firm contact with the floor.
NOTE
• If you are installing the appliance on the optional
pedestal, you must use the leveling feet on the
pedestal to level the appliance. The appliance
leveling feet should be fully retracted.
Reversing the Door
WARNING
• Support the door with a stool or box that fits
under the door, or have an assistant support the
weight of the door.
• Avoid dropping the door.
• Unplug the appliance or turn off power at the
main circuit breaker before beginning door
reversal.
• Always reverse the door BEFORE stacking the
appliance on top of the washer.
Tools Required
• Phillips screwdriver
• Large flat blade screwdriver (recommended for
hinge screws if they are tight or your Phillips
screwdriver is worn)
• Small flat blade screwdriver (for lifting out parts)
Door Reversal Instructions
The instructions here are for changing the door
swing from a right to a left side hinge. If the door
has been reversed, and it is necessary to change it
back, use care when following these instructions.
Some of the illustrations and the left/right
references will be reversed, and you will need to
read the instructions carefully.
1 Open the door and remove the two plastic
hole caps a on the catch side by gently prying
up with a flat blade screwdriver. Save these
for step 6.
WARNING
• Be sure to support the weight of the door before
removing the hinge screws.
a
b
15INSTALLATION
ENGLISH
2 While supporting the door, remove the 2
screws b on the door hinge, two from each
hinge. Set the door aside face down on a
protected surface to prevent damage to the
door or the work surface.
WARNING
• The edges of the door cover may be sharp. Take
care when handling, or wear gloves to avoid
injury.
3 With the door on a protected surface, remove
all screws on each side of the door and lift off
the inner door frame c using a flat blade
screwdriver. Remove the latch hook d and
blank e and install them on the opposite side.
4 Remove the 4 screws f securing the hinges
to the door frame. Remove the two plastic
cover caps g. Reinstall the hinges f and
cover caps g on the opposite sides from
which they were removed.
5 With the hinges and cover caps in the new
locations, remount the inner door frame onto
the outer door frame with the screws
removed in step 3 above.
WARNING
• Be sure to support the weight of the door before
assembling the hinge screws.
6 Reinstall the door with the screws removed in
step 2. Install the two plastic hole caps
removed in step 1 on the opposite side.
Installing the Vent Kit
WARNING
• Use long-sleeved gloves and safety glasses.
• Use a heavy metal vent.
• Do not use plastic or thin foil ducts.
• Clean old ducts before installing the appliance.
16 INSTALLATION
The appliance is configured to vent to the rear. It
can also vent to the bottom or side.
NOTE
• An adapter kit, part number 383EEL9001B, may
be purchased from your LG retailer. This kit
contains duct components necessary to change
the appliance vent location.
• Right-side venting is not available on gas
models.
Side Venting
1 Remove the rear exhaust duct retaining screw
a and pull out the exhaust duct b.
2 Press the tabs on the knockout c and
carefully remove the knockout for the desired
vent opening. (Right-side venting is not
available on gas models.) Press the adapter
duct d onto the blower housing and secure
to the base of the dryer as shown.
3 Preassemble a 4" (10.2 cm) elbow e to the
next 4" (10.2 cm) duct section, and secure all
joints with duct tape. Be sure that the male
end of the elbow faces AWAY from the dryer.
Insert the elbow/duct assembly through the
side opening and press it onto the adapter
duct. Secure it in place with duct tape. Be sure
that the male end of the duct protrudes 1.5"
(3.8 cm) to connect the remaining ductwork.
Attach the cover plate
f to the back of the
dryer with the included screw.
Bottom Venting
1 Remove the rear exhaust duct retaining screw
a. Pull out the exhaust duct b.
2 Press the adapter duct c onto the blower
housing and secure it to the base of the dryer
as shown.
3 Insert the 4" (10.2 cm) elbow d through the
rear opening and press it onto the adapter
duct. Be sure that the male end of the elbow
faces down through the hole in the bottom of
the dryer. Secure it in place with duct tape.
Attach the cover plate e to the back of the
dryer with the included screw.
a
b
c
d
f
e
a
b
c
d
e
17INSTALLATION
ENGLISH
Venting the Dryer
WARNING
• Gas dryers MUST exhaust to the outdoors.
• To reduce the risk of fire, combustion, or
accumulation of combustible gases, DO NOT
exhaust dryer air into an enclosed and
unventilated area, such as an attic, wall, ceiling,
crawl space, chimney, gas vent, or concealed
space of a building.
• To reduce the risk of fire, DO NOT exhaust the
dryer with plastic or thin foil ducting.
• Do not exceed the recommended duct length
limitations noted in the chart. Failure to follow
these instructions may result in extended drying
times, fire or death.
• Do not crush or collapse ductwork.
• Do not allow ductwork to rest on or contact
sharp objects.
• If connecting to existing ductwork, make sure it
is suitable and clean before installing the dryer.
• Venting must conform to local building codes.
• Use only 4-inch (10.2 cm) rigid, semi-rigid or
flexible metal ductwork inside the dryer cabinet
and for venting outside.
• The exhaust duct must be 4 inches (10.2 cm) in
diameter with no obstructions. The exhaust duct
should be kept as short as possible. Make sure to
clean any old ducts before installing the new
dryer.
• Rigid, semi-rigid or flexible metal ducting is
recommended for use between the dryer and
the wall. All non-rigid metal transition duct must
be UL-listed. Use of other materials for transition
duct could affect drying time.
• DO NOT use sheet metal screws or other
fasteners which extend into the duct that could
catch lint and reduce the efficiency of the
exhaust system. Secure all joints with duct tape.
• Ductwork is not provided with the dryer. You
should obtain the necessary ductwork locally.
The vent hood should have hinged dampers to
prevent backdraft when the dryer is not in use.
• The total length of flexible metal duct must not
exceed 8 ft. (2.4 m).
• When pushing the dryer into the installed
position, do not crush or collapse ductwork.
Ductwork
NOTE
• Deduct 6 ft. (1.8 m) for each additional elbow. Do
not use more than four 90° elbows.
• In Canada, only those foil-type flexible ducts, if
any, specifically identified for use with the
appliance by the manufacturer should be used.
In the United States, only those foil-type flexible
ducts, if any, specifically identified for use with
the appliance by the manufacturer and that
comply with the Outline for Clothes Dryer
Transition Duct, Subject 2158A, should be used.
Routing and Connecting Ductwork
Follow the guidelines below to maximize drying
performance and reduce lint buildup and
condensation in the ductwork. Ductwork and
fittings are NOT included and must be purchased
separately.
• Use 4-inch (10.2 cm) diameter rigid, semi-rigid or
flexible metal ductwork.
• The exhaust duct run should be as short as
possible.
• Use as few elbow joints as possible.
• The male end of each section of exhaust duct
must point away from the dryer.
• Use duct tape on all duct joints.
• Insulate ductwork that runs through unheated
areas in order to reduce condensation and lint
buildup on duct surfaces.
Wall Cap Type
No. of
90°
Elbows
Maximum length
of 4-inch
diameter rigid
metal duct
Recommended 0 65 ft. (19.8 m)
1 55 ft. (16.8 m)
2 47 ft. (14.3 m)
3 36 ft. (11.0 m)
4 28 ft. (8.5 m)
Use for only
short run
installations
0 55 ft. (16.8 m)
1 47 ft. (14.3 m)
2 41 ft. (12.5 m)
3 30 ft. (9.1 m)
4 22 ft. (6.7 m)
a
a
a: 4 ‘’ (10.2 cm)
b: 2.5 ‘’ (6.35 cm)
b
18 INSTALLATION
• Incorrect or inadequate exhaust systems are not
covered by the dryer warranty. Dryer failures or
service required because of such exhaust
systems will not be covered by the dryer
warranty.
Correct Venting
Incorrect Venting
Connecting Gas Dryers
WARNING
• To reduce the risk of fire or explosion, electric
shock, property damage, injury to persons, or
death when using this appliance, follow
requirements including the following.
Electrical Requirements for Gas
Models
WARNING
• This dryer is equipped with a three-prong
grounding plug for protection against shock
hazard which should be plugged directly into a
properly grounded three-prong receptacle. Do
not cut or remove the grounding prong from
this plug.
• Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord.
• For personal safety, this dryer must be properly
grounded.
• This dryer must be plugged into a 120-VAC, 60-
Hz. grounded outlet protected by a 15-ampere
fuse or circuit breaker.
• Where a standard 2-prong wall outlet is
encountered, it is your personal responsibility
and obligation to have it replaced with a
properly grounded 3-prong wall outlet.
Gas Supply Requirements
WARNING
• DO NOT attempt any disassembly of the dryer;
disassembly requires the attention and tools of
an authorized and qualified service technician or
company.
• DO NOT use an open flame to inspect for gas
leaks. Use a noncorrosive leak detection fluid.
• Gas pressure must not exceed 10.5-inch (26.7
cm) water column for NG, or 13-inch (33.1 cm)
water column for LP.
• Isolate the dryer from the gas supply system by
closing its individual manual shutoff valve during
any pressure testing of the gas supply at
pressures greater than 3.5 kPa.
• Supply line requirements: Your laundry room
must have a rigid gas supply line to your dryer.
In the United States, an individual manual
shutoff valve MUST be installed within at least 6
ft. (1.8 m) of the dryer, in accordance with the
National Fuel Gas Code ANSI Z223.1 or Canadian
gas installation code CSA B149.1. A 1/8-inch NPT
pipe plug must be installed.
• If using a rigid pipe, the rigid pipe should be 0.5-
inch IPS. If acceptable under local codes and
ordinances and when acceptable to your gas
supplier, 3/8-inch approved tubing may be used
where lengths are less than 20 ft. (6.1 m). Larger
tubing should be used for lengths in excess of 20
ft. (6.1 m).
• To prevent contamination of the gas valve,
purge the gas supply of air and sediment before
connecting the gas supply to the dryer. Before
tightening the connection between the gas
supply and the dryer, purge remaining air until
the odor of gas is detected.
• Use only a new AGA- or CSA-certified gas supply
line (in compliance with the Standard for
Connectors for Gas Appliances, ANSI Z21.24 •
CSA 6.10) with flexible stainless steel connectors.
• Use Teflon tape or a pipe-joint compound that is
insoluble in propane (LP) gas on all pipe threads.
19INSTALLATION
ENGLISH
Connecting the Gas Supply
NOTE
• In the Commonwealth of Massachusetts: This
product must be installed by a licensed plumber
or gas fitter. When using ball-type gas shut off
valves, they must be T-handle-type. A flexible gas
connector, when used, must not exceed 3 feet.
• Installation and service must be performed by a
qualified installer, service agency, or the gas
supplier.
• The dryer is configured for natural gas when
shipped from the factory. Make sure that the
dryer is equipped with the correct burner nozzle
for the type of gas being used (natural gas or
propane gas).
• Use only a new stainless steel flexible connector
and a new AGA-certified connector.
• A gas shutoff valve must be installed within 6 ft.
(1.8 m) of the dryer.
• If necessary, the correct nozzle should be
installed by a qualified technician and the
change should be noted on the dryer. (For the LP
nozzle kit, order part number 383EEL3002D.)
• All connections must be in accordance with local
codes and regulations. Gas dryers MUST exhaust
to the outdoors.
1 Make sure that the gas supply to the laundry
room is turned OFF and the dryer is
unplugged. Confirm that the type of gas
available in your laundry room is appropriate
for the dryer.
2 Remove the shipping cap from the gas fitting
at the back of the dryer. Be careful not to
damage the threads of the gas connector
when removing the shipping cap.
3 Connect the dryer to your laundry room’s gas
supply using a new flexible stainless steel
connector with a 3/8-inch NPT fitting.
WARNING
• DO NOT use old connectors.
4 Securely tighten all connections between the
dryer and your laundry room’s gas supply.
5 Turn on your laundry room’s gas supply.
6 Check all pipe connections (both internal and
external) for gas leaks with a noncorrosive
leak-detection fluid.
7 Proceed to Venting the Dryer.
a 3/8” NPT gas Connection
b AGA/CSA-Certified Stainless Steel Flexible
Connector
c 1/8” NPT Pipe Plug
d Gas Supply Shutoff Valve
High-Altitude Installations
The BTU rating of this dryer is AGA-certified for
elevations below 10,000 feet.
If your gas dryer is being installed at an elevation
above 10,000 feet, it must be derated by a
qualified technician or gas supplier.
Connecting Electric Dryers
WARNING
• To reduce the risk of fire or explosion, electric
shock, property damage, injury to persons, or
death when using this appliance, fulfill the
following requirements.
Electrical Requirements for Electric
Models
a
b
c
d
20 INSTALLATION
WARNING
• The wiring and grounding must conform to the
latest edition of the National Electrical Code,
ANSI/NFPA 70 and all applicable local
regulations. Please contact a qualified electrician
to check your home’s wiring and fuses to ensure
that your home has adequate electrical power to
operate the appliance.
• This appliance must be connected to a grounded
metal, permanent wiring system, or an
equipment-grounding conductor must be run
with the circuit conductors and connected to the
equipment-grounding terminal or lead on the
appliance.
• The appliance has its own terminal block that
must be connected to a separate 240 VAC, 60-
Hertz, single-phase circuit, fused at 30 amperes.
(The circuit must be fused on both sides of the
line.) ELECTRICAL SERVICE FOR THE APPLIANCE
SHOULD BE OF THE MAXIMUM RATE VOLTAGE
LISTED ON THE NAMEPLATE. DO NOT CONNECT
THE APPLIANCE TO 110-, 115-, OR 120-VOLT
CIRCUIT.
• If the branch circuit to appliance is 15 ft. (4.5 m)
or less in length, use UL (Underwriters
Laboratories) listed No.-10 AWG wire (copper
wire only), or as required by local codes. If over
15 ft. (4.5 m), use UL-listed No.-8 AWG wire
(copper wire only), or as required by local codes.
Allow sufficient slack in wiring so the appliance
can be moved from its normal location when
necessary.
• The power cord (pigtail) connection between the
wall receptacle and the appliance terminal block
IS NOT supplied with the appliance. Type of
pigtail and gauge of wire must conform to local
codes and with instructions on the following
pages.
• Do not modify the plug and internal wire
provided with the appliance.
• The appliance should be connected to a 4-hole
outlet.
• If the plug does not fit the outlet, a proper outlet
will need to be installed by a qualified electrician.
• Connect the power cord to the terminal block.
Each colored wire should be connected to the
same color screw. Wire color indicated in manual
is connected to the same color screw in the
block.
• Grounding through the neutral conductor is
prohibited for: (1) new branch-circuit
installations and (2) areas where local codes
prohibit grounding through the neutral
conductor.
• This appliance is supplied with the neutral wire
grounded. This white ground wire MUST BE
MOVED to the neutral terminal when a 4-wire
cord is to be used, or where grounding through
the neutral conductor is prohibited.
Four-Wire Power Cord
1 Remove the terminal block access cover on
the upper back of the appliance.
2 Install UL-listed strain relief into the power
cord through-hole.
3 Thread a 30-amp, 240-volt, 4-wire, UL-listed
power cord with #10 AWG-minimum copper
conductor through the strain relief.
a Terminal Block
b UL-Listed Strain Relief
c UL-Listed 4-Wire Power Cord
4 Transfer the appliance's ground wire from
behind the green ground screw to the center
screw of the terminal block.
5 Attach the two hot leads (black and red) of the
power cord to the outer terminal block
screws.
• A UL-listed strain relief is
required.
• Use a 30-amp, 240-volt, 4-wire, UL-listed
power cord with #10 AWG-minimum copper
conductor and closed loop or forked terminals
with upturned ends.
21INSTALLATION
ENGLISH
6 Attach the neutral (white) wire to the center
screw of the terminal block.
7 Attach the power cord ground wire to the
green ground screw.
8 Tighten all screws securely.
9 Reinstall the terminal block access cover.
a White Wire moved from Ground Screw
b Hot Leads of Power Cord (Black and Red)
c Neutral Wire (White)
d Power Cord Ground Wire
e Ground Screw
Four-Wire Direct Wire
1 Remove 5 inches (12.7 cm) of the outer
covering from the wire and remove 5 inches
of insulation from the ground wire. Cut off
approximately 1.5 inches (3.8 cm) from the
other three wires and strip 1 inch (2.5 cm)
insulation from each wire. Bend the ends of
the three shorter wires into a hook shape.
a Ground Wire
2 Remove the terminal block access cover on
the upper back of the appliance.
3 Install UL-listed strain relief into the power
cord through-hole.
4 Thread the 4-wire #10 AWG minimum copper
power cable prepared in step 1 through the
strain relief.
a Terminal Block
b UL-Listed Strain Relief
c UL-Listed 4-Wire Power Cord
5 Transfer the appliance's ground wire from
behind the green ground screw to the center
of the terminal block.
6 Attach the two hot leads (black and red) of the
power cord to the outer terminal block
screws.
7 Attach the neutral (white) wire to the center
screw of the terminal block.
8 Attach the power cord ground wire to the
green ground screw.
9 Tighten all screws securely.
• A UL-listed strain relief is
required.
• Use UL-listed 4-wire #10 AWG minimum
copper conductor cable. Allow at least 5 ft. (1.5
m) of wire to allow for removal and
reinstallation of the dryer.
a
b
b
c
d
e
5’’ (12.7 cm)
1’’ (2.5 cm)
a
a
b
c
22 INSTALLATION
10 Reinstall the terminal block access cover.
a White Wire moved from Ground Screw
b Hot Leads of Power Cord (Black and Red)
c Neutral Wire (White)
d Power Cord Ground Wire
e Ground Screw
Three-Wire Power Cord
1 Remove the terminal block access cover on
the upper back of the appliance.
2 Install the UL-listed strain relief into the
power cord through-hole.
3 Thread a 30-amp, 240 volt, 3-wire, UL-listed
power cord with #10 AWG-minimum copper
conductor through the strain relief.
a Terminal Block
b UL-Listed Strain Relief
c UL-Listed 3-Wire Power Cord
4 Attach the two hot leads (black and red) of the
power cord to the outer terminal block
screws.
5 Attach the neutral (white) wire to the center
terminal block screw.
6 Connect the external ground (if required by
local codes) to the green ground screw.
7 Tighten all screws securely.
8 Reinstall the terminal block access cover.
a White Wire from Dryer Harness
b Hot Leads of Power Cord (Black and Red)
c Neutral Wire (White)
d External Ground Wire (if required by local
codes)
e Ground Screw
Three-Wire Direct Wire
1 Remove 3.5 inches (8.9 cm) of the outer
covering from the wire. Strip 1 inch (2.5 cm)
• A 3-wire connection is NOT
permitted on new construction after
January 1, 1996.
• A UL-listed strain relief is required.
• Use a 30-amp, 240-volt, 3-wire, UL-listed
power cord with #10 AWG-minimum copper
conductor and closed loop or forked terminals
with upturned ends.
a
b
b
c
d
e
• A 3-wire connection is NOT
permitted on new construction after
January 1, 1996.
• A UL-listed strain relief is required.
• Use UL-listed 3-wire, #10 AWG minimum
copper conductor cable. Allow at least 5 ft. (1.5
m) length to allow for removal and installation
of dryer.
23INSTALLATION
ENGLISH
insulation from each wire. Bend the ends of
the three wires into a hook shape.
2 Remove the terminal block access cover on
the upper back of the appliance.
3 Install UL-listed strain relief into the power
cord through-hole.
4 Thread the 3-wire, #10 AWG minimum copper
conductor power cable prepared in step 1
through the strain relief.
a Terminal block
b UL-listed strain relief
c UL-listed 3-wire power cord
5 Attach the two hot leads (black and red) of the
power cord to the outer terminal block
screws.
6 Attach the neutral (white) wire to the center
terminal block screw.
7 Connect the external ground (if required by
local codes) to the green ground screw.
8 Tighten all screws securely.
9 Reinstall the terminal block access cover.
a Hot lead (black and red)
b Neutral wire (white)
c External ground wire (if required by local
codes)
d Wire from the appliance harness
e Ground screw (green)
Final Installation Check
Once you have completed the installation of the
dryer and it is in its final location, confirm proper
operation with the following tests.
Test Dryer Heating
Gas Models
Close the dryer door and press the Power button
to turn the dryer on. Turn the knob to select 20
min, 40 min or 60 min and press the Start/Pause
button to start the test. When the dryer starts, the
igniter should ignite the main burner.
NOTE
• If all air is not purged from the gas line, the gas
igniter may turn off before the main burner
ignites. If this happens, the igniter will reattempt
gas ignition after approximately two minutes.
Electric Models
Close the dryer door and press the Power button
to turn the dryer on. Turn the knob to select 20
min, 40 min or 60 min and press the Start/Pause
button to start the test. The exhaust air should be
warm after the dryer has been operating for 3
minutes.
Checking Airflow
Effective dryer operation requires proper airflow.
The adequacy of the airflow can be measured by
evaluating the static pressure. Static pressure in
1’’ (2.5 cm)
24 INSTALLATION
the exhaust duct can be measured with a
manometer, placed on the exhaust duct
approximately 2 ft. (60.9 cm) from the dryer. Static
pressure in the exhaust duct should not exceed 0.6
inch (1.5 cm). The dryer should be checked while
the dryer is running with no load.
Checking Levelness
Once the dryer is in its final location, recheck the
dryer to be sure it is level. Make sure it is level front
to back and side to side, and that all four leveling
feet are in firm contact with the floor.
Test Exhaust System
Once you have completed the installation of the
appliance, use this test to make sure the condition
of the exhaust system is adequate for proper
operation of the appliance. This test should be
performed to alert you to any serious problems in
the exhaust system of your home.
•Your appliance features Flow Sense
TM
, an
innovative sensing system that automatically
detects blockages and restrictions in dryer
ductwork. Keeping ductwork clean of lint
buildup and free of restrictions allows clothes to
dry faster and reduces energy use.
NOTE
• The appliance should be cool before starting this
test. If the appliance was warmed up during
installation, run the Air Dry cycle for a few
minutes to reduce the interior temperature.
Activating the Installation Test
1 Remove any packing materials or other items
from inside the drum and close the door.
• Do not load anything in the drum for this
test, as it may affect the accuracy of the
results.
2 Press the Power button and IMMEDIATELY
press and hold the Temp. and Dry Level
buttons.
• The cycle LEDs will flicker if the activation is
successful.
3 Press the Start/Pause button.
• The appliance will start the test, which will
last a few minutes. The heat will be turned
on and the temperatures in the drum will be
measured.
4 Check the display for results.
• During the test cycle, monitor the Flow
Sense
TM
display on the control panel. If the
Flow Sense
TM
LED has not turned on when
the cycle ends, the exhaust system is
adequate. If the exhaust system is severely
restricted, the Flow Sense
TM
LED will turn
on. Other problems may also be shown with
error codes. See the chart on the next page
for error code details and solutions.
• The Flow Sense
TM
LED indicates that the
exhaust system is severely restricted. Have
the system checked immediately, as
performance will be poor.
5 End of cycle.
• At the end of the test cycle, a chime will
sound and the appliance will shut off
automatically after a short delay.
NOTE
• After entering the Install mode, illuminating the
Normal cycle means the heating state.
• After entering the Install mode, illuminating the
Heavy Duty cycle means the cooling state.
• The option LED is gradually illuminated, which
means that the oulet temperature is increasing.
Check the Duct Condition
If the Flow Sense
TM
LED is turned on, check the
exhaust system for restrictions and damage.
Repair or replace the exhaust system as needed.
NOTE
• When the appliance is first installed, this test
should be performed to alert you to any existing
problems with the exhaust duct in your home.
25INSTALLATION
ENGLISH
However, since the test performed during
normal operation provides more accurate
information on the condition of the exhaust duct
than the installation test, the number of bars
displayed during the two tests may not be the
same.
• Do not interrupt the test cycle, as this could
result in inaccurate results.
• Even if the Flow Sense indicator does not light up
during the test cycle, some restrictions may still
be present in the exhaust system. Refer to the
Venting the Dryer section of this manual for
complete exhaust system and venting
requirements.
Error Codes
Check the error code before you call for service.
When an error occurs, various LEDs will light up
and a chime will sound.
Restricted or Blocked Airflow
Avoid long runs or runs with multiple elbows or
bends.
Check for blockages and lint buildup.
Make sure the ductwork is not crushed or
restricted.
LED
light
Possible Cause & Solution
Low or
Mediu
m
Temperature sensor failure.
• Turn off the appliance and call for
service.
Energy
Saver
Humidity sensor failure.
• Turn off the appliance and call for
service.
High,
Damp
or
Normal
Electric dryer power cord is not
connected correctly, or house power
supply is incorrect.
• Reset circuit breaker or replace
fuse. Do not increase the fuse
capacity.
House fuse is blown, circuit breaker
has tripped, or power outage has
occurred.
• If the problem is a circuit overload,
have it corrected by a qualified
electrician.
Very Gas supply or service turned off. (Gas
Model only.)
• Confirm that house gas shutoff and
the dryer gas shutoff are both fully
open.
Excess or crushed
transition duct
Too many elbows or
exhaust too long
26 OPERATION
OPERATION
Before Use
WARNING
• To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.
Operation Overview
1 Clean the Lint Filter
• If the lint filter has not already been
cleaned, lift out the filter and remove the
lint from the last load. This will help ensure
the fastest and most efficient drying
performance. Make sure to reinstall the
filter, pressing down until it clicks firmly into
place.
2 Load the Dryer
• Make sure that clothing is pushed entirely
into the drum and away from the door seal
area. Clothing that gets stuck between the
door and seal may be damaged or damage
the seal.
• If the load is extra large, you may need to
divide it into smaller loads for proper
performance and fabric care.
• All strings and attached belts of clothes
should be well tied and secured before
being put into the drum.
3 Turn on the Dryer
• Press the Power button to turn on the
dryer. The cycle LEDs will illuminate and a
chime will sound.
4 Select a Cycle
• Turn the cycle selector knob in either
direction until the LED for the desired cycle
is on. The preset temperature, dry level, and
option settings for that cycle will be shown.
• Pressing the Start/Pause button without
selecting a cycle immediately starts the
Normal cycle with the default settings. Turn
the selector knob slightly to select the
Normal cycle to change the default
settings.
5 Adjust Settings
Default settings for the selected cycle can now
be changed, if desired, using the cycle
modifier and option buttons.
• Not all modifiers and options are available
on all cycles. A different chime will sound
and the LED will not come on if the selection
is not allowed.
6 Begin Cycle
•Press the Start/Pause button to begin the
cycle. The cycle can be paused at any time
either by opening the door or by pressing
the Start/Pause button.
•If the Start/Pause button is not pressed
within a certain time, the dryer shuts off
and all settings are lost.
7 End of Cycle
• When the cycle is finished, the chime will
sound.
Check the Lint Filter Before Every
Load
Always make sure the lint filter a is clean before
starting a new load; a clogged lint filter will
increase drying time. To clean, pull the lint filter
straight up and roll any lint off the filter with your
fingers. Push the lint filter firmly back into place.
See Regular Cleaning for more information.
27OPERATION
ENGLISH
Always ensure that the lint filter is properly
installed before running the dryer. Running the
dryer with a loose or missing lint filter will damage
the dryer and articles in the dryer.
Loading the Dryer
NOTE
• For the best drying performance and most
efficient energy usage, do not overload the
appliance.
General Tips
• Combine large and small items in the same load.
• Use mesh laundry bags to separate clothes with
zippers, hooks, straps, and drawstrings to
prevent them from catching on or tangling with
other clothes or damaging the lint filter.
NOTE
• Damp clothes will expand as they dry. Do not
overload the dryer; clothes require room to
tumble and dry properly.
Grouping Similar Items
For the best drying results, and to reduce the
possibility of damage to clothing, sort clothes into
loads that can be dried with the same drying cycle.
Different fabrics have different care requirements,
and some fabrics will dry more quickly than others.
Woolen Items
• Always follow fabric care labels before drying
woolen items in a dryer. After the cycle, the
items may still be damp. Do not repeat the cycle.
Pull the items to their original shape if needed
and lay them flat to finish drying.
Woven and Loopknit Materials
• Some woven and loopknit materials may shrink,
depending on quality.
Permanent Press and Synthetics
• Do not overload your dryer. Take out permanent
press items as soon as the dryer stops to reduce
wrinkles.
Baby Clothes and Nightgowns
• Always check the manufacturer’s instructions.
Rubber and Plastics
• Do not dry any items made from or containing
rubber or plastics such as:
- Aprons, bibs and chair covers
- Curtains and tablecloths
- Bath mats
Fiberglass
• Do not dry fiberglass articles in your dryer. Glass
particles left in the dryer could be picked up by
your clothes the next time you use the dryer and
irritate your skin.
Fabric Care Labels
• Sort and dry laundry according to care labels,
size, and fabric type. Do not overload the dryer.
This will save energy and time and give the best
drying performance.
Fabric Care Labels
Many articles of clothing include a fabric care label.
Using the chart below, adjust the cycle and option
selections to care for your clothing according to
the manufacturer's recommendations.
Tumble Dry
Label Directions
Dry
Normal
Permanent Press /
Wrinkle Resistant
Gentle / Delicate
Do not tumble dry
Do not dry (used with
do not wash)
28 OPERATION
Heat Setting
Label Directions
High
Medium
Low
No Heat / Air
29OPERATION
ENGLISH
Control Panel
Control Panel Features
a Power Button
• Press the button to turn the appliance on. Press again to turn the appliance off.
NOTE
• Pressing the Power button during a cycle will cancel that cycle, and any load settings will be lost.
b Cycle Selector Knob
• Turn this knob to select the desired cycle. Once the desired cycle has been selected, the standard
presets will be shown in the display. On Manual Dry cycles, these settings can be adjusted using the
cycle modifier buttons anytime before starting the cycle.
c Start/Pause Button
• Press this button to start the selected cycle. If the appliance is running, use this button to pause the
cycle without losing the current settings.
NOTE
• If you do not press the Start/Pause button to resume a cycle within a certain time, the appliance turns
off automatically and all cycle settings are lost.
d Extra Options and Functions / Cycle Modifier Buttons
• Use these buttons to select the desired options for the selected cycle. Not all options are available for
each cycle.
e Status Display
• The display shows the settings and options. When the appliance is turned on, the default settings in
the display will illuminate.
Status Display
30 OPERATION
a Cycle Status Indicators
• Dry lights up when the appliance is in the drying stage.
• Cool lights up when the appliance is in the cool down stage.
b Flow Sense Indicator
• The Flow Sense™ duct blockage sensing system detects and alerts you to blockages in the ductwork
that reduce exhaust flow from the dryer. Maintaining a clean exhaust system improves operating
efficiency and helps minimize service calls, saving you money.
c Energy Saver lights up when the Energy Saver option is selected.
d Control Lock lights up when the control panel is locked.
31OPERATION
ENGLISH
Dry Cycles
Turn the knob or press the button to select the desired cycle. When you select a dry cycle the light for the
corresponding dry cycle will turn on.
Sensor Dry Cycles
Sensor dry cycles utilize LG's unique dual sensor system to detect and compare the moisture level in
clothes and in the air and adjust the drying time as needed to ensure superior results. The appliance
automatically sets the dryness level and temperature at the recommended setting for each cycle. The
estimated time remaining will be shown in the display.
Temperature: Low 4 Medium 4 High
Dry Level: Damp 4 Normal 4 Very
Cycle Normal
Description Use this cycle for drying all normal items such as cotton, linen, shirts, jeans or mixed
loads, except delicate fabrics such as wool or silk.
Dry Level Default: Normal Available: All
Temperature Default: Medium Available: Medium
Cycle Heavy Duty
Description Use this cycle for drying heavy-duty clothes like jeans or garments that need extra
drying.
Dry Level Default: Normal Available: All
Temperature Default: High Available: High
Cycle Delicates
Description Use this cycle for drying dress shirts/blouses, nylons, lingerie, or sheer and lacy clothes
which can easily be damaged.
Dry Level Default: Normal Available: All
Temperature Default: Low Available: Low
Cycle Perm. Press
Description Use this cycle to minimize wrinkles when drying tablecloths or wrinkle-free clothes.
Dry Level Default: Normal Available: All
Temperature Default: Medium Available: Medium
32 OPERATION
Manual Dry Cycles
Cycle Air Dry
Description Use this cycle to dry all items (such as plastics or rubber) that can be tumble dried
without using heat.
Dry Level Not adjustable
Temperature Not adjustable
Cycle 60 min / 40 min / 20 min
Description Use this cycle to select a specific amount of drying time, temperature.
Dry Level Not adjustable
Temperature Default: High Available: All
33OPERATION
ENGLISH
Cycle Modifiers
About Modifier Buttons
Each cycle has default settings that are selected
automatically. Customize these settings using the
cycle modifier buttons. Repeatedly press the
button for the desired modifier until the indicator
light for the desired setting is lit. Not every option
is available with every cycle. If a modifier is not
available, the button chimes twice and the setting
does not change.
Temp.
Use this button to adjust the temperature setting.
This allows precise care of fabrics and garments.
Press the Temp. button repeatedly to scroll
through available settings.
Dry Level
Use this button to select the dryness level for the
cycle. Press the Dry Level button repeatedly to
scroll through available settings.
• The appliance will automatically adjust the cycle
time according to the selected dryness level.
Selecting Very will increase the cycle time, while
Damp will decrease the cycle time.
•Use a Damp setting for items that you wish to
iron.
34 OPERATION
Options and Extra Functions
Your dryer includes several additional cycle
options to customize cycles to meet your individual
needs.
Select the desired option after selecting the
desired cycle and settings.
NOTE
• The LED for the option will light up when the
option is selected.
• To protect your garments, not every option is
available with every cycle.
• A chime will sound twice and the LED will not
light up if the selected option is not allowed for
the selected cycle.
Control Lock
Use this function to disable the controls. This
function can prevent children from changing
cycles or operating the dryer.
NOTE
• The function does not lock the door.
• Once this function is set, all buttons are locked
except the Power button.
• Turning off the power will not reset this function.
You must deactivate this function before you can
access any other options and functions.
Locking/Unlocking the Control Panel
1 Turn on the power.
2 Press and hold the Dry Level button for 3
seconds to activate/deactivate this function.
• When the function is deactivated, a chime will
sound.
Energy Saver
This option helps to reduce the energy
consumption of the Normal cycle, depending on
the load size. When the Energy Saver option is
selected, the cycle begins with an air dry section
and the drying time is increased.
This option allows the Energy Saver settings to be
changed in the Normal cycle.
1) Turn on the Dryer.
2) Select the Normal Cycle.
3) Press and hold the Temp. and Dry Level
buttons for 3 seconds to activate/deactivate
this function.
NOTE
•The Energy Saver option is turned on by default
in the Normal cycle with the Normal Dry Level.
• If the Energy Saver option is turned off, it
remains off until it is turned back on.
35SMART FUNCTIONS
ENGLISH
SMART FUNCTIONS
LG ThinQ Application
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Features
• Smart Diagnosis
TM
- This function provides useful information for
diagnosing and solving issues with the
appliance based on the pattern of use.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a
smartphone. Follow instructions to download and
install the application.
Smart Diagnosis
TM
Function
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.
1 Press the Power button to turn on the
appliance.
• Do not press any other buttons.
2 Hold the mouthpiece of your phone in front of
the Power button.
3 Press and hold the Temp. button for 3
seconds or longer while continuing to hold
your phone to the Power button.
4 Keep the phone in place untill the tone
transmission has finished. Once the tones
have stopped, the diagnosis will be displayed
in the application.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
Max.
10 mm
36 MAINTENANCE
MAINTENANCE
WARNING
• Unplug the appliance before cleaning.
• Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They will damage the
finish.
Regular Cleaning
Cleaning the Exterior
Proper care of your appliance can extend its life.
The outside of the appliance can be cleaned with
warm water and a mild, nonabrasive household
detergent. Immediately wipe off any spills with a
soft, damp cloth.
NOTE
• Do not use methylated spirits, solvents, or
similar products.
• Never use steel wool or abrasive cleansers; they
can damage the surface.
Cleaning the Interior
Wipe around the door opening and seal with a
soft, damp cloth to prevent lint and dust buildup
that could damage the door seal.
Clean the window with a soft cloth dampened with
warm water and a mild, nonabrasive household
detergent. Then wipe dry.
The stainless steel drum can be cleaned with a
conventional stainless steel cleaner, used
according to the manufacturer’s specifications.
Never use steel wool or abrasive cleansers; they
may scratch or damage the surface.
Cleaning Around and Under the
Appliance
Vacuum lint and dust from around the dryer and
underneath it regularly.
Maintaining Ductwork
Vent ductwork should be checked for lint buildup
once per month and cleaned at least once per
year. If any noticeable reduction in airflow or
drying performance occurs, immediately check
ductwork for obstructions and blockages and
contact a qualified technician or service provider.
Cleaning the Lint Filter
Always clean the lint from the filter after every
cycle.
a Lint Filter
To clean the lint filter, open the dryer door and pull
the lint filter straight up. Then:
1 For everyday cleaning, roll any lint off the
filter with your fingers, or
2 Vacuum the lint filter.
37MAINTENANCE
ENGLISH
3 If the lint filter has become very dirty or
clogged with fabric softener, wash the lint
filter in warm, soapy water and allow it to dry
thoroughly before reinstalling.
NOTE
• NEVER operate the appliance without the lint
filter in place.
38 TROUBLESHOOTING
TROUBLESHOOTING
FAQs
Frequently Asked Questions
User Support Videos
For further assistance, there are videos and tutorials available through the lg.com website.
1 On the lg.com/us home page, click on the Support menu tab to bring up the menu selections. Select
Video Tutorials.
2 Type Dryer in the search box on the new page and click the Search button.
Q: When I press a button, why does my dryer beep and then nothing happens?
A: The Control Lock feature is turned on. To turn off Control Lock, turn the dryer on and press and hold
the button that has Control Lock on or under it for 3 seconds.
Q: Why does my dryer take so long to dry clothes?
A: Proper airflow is critical to the efficient operation of clothes dryers. A lint filter which is full of lint or
clogged with fabric softener sheet residue can reduce the airflow to the point that the time required
to dry clothing will be greatly increased.
Scan this QR code to quickly access the video search
page on the offical LG website.
39TROUBLESHOOTING
ENGLISH
Before Calling for Service
The dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an
early stage. If the dryer does not function properly or does not function at all, check the following before
you call for service.
Error Messages
When an error occurs, the LEDs for the option will light up and a chime will sound.
Operation
Problem Possible Cause & Solution
Low or Medium
lights up.
Temperature sensor failure.
• Turn off the appliance and call for service.
High lights up. Power cord is connected incorrectly.
• Check the connection of the power cord to the terminal block.
Flow Sense LED lights
up.
Exhaust system is too long or has too many turns/restrictions.
• Do not use the appliance until the exhaust system has been cleaned and/or repaired.
Using the appliance with severely restricted exhaust is dangerous and could result in a fire
or other property damage.
• Check the outside dryer vent while the appliance is operating to make sure there is strong
airflow. If the exhaust system is extremly long, have it repaired or rerouted.
House exhaust system blocked.
• Keep the area around the dryer clean and free of clutter. Check vent hood for damage or
ling clogging. Make sure the area around the vent hood is clear.
Problem Possible Cause & Solution
Flow Sense
TM
indicator lights up
during the drying
cycle.
Exhaust system is too long or has too many turns/restrictions.
• Install a shorter or straighter duct run. See the Installation instructions for details.
Partial blockage of the ductwork due to lint buildup or other foreign object.
• Ductwork should be checked/cleaned immediately. The appliance can be used in this
condition, but drying times will be longer and energy consumption will increase.
The appliance has detected a restriction in the external dryer venting.
• If exhaust restrictions are sensed by the Flow Sense
TM
system, the indicator will remain on
for 2 hours after the end of the cycle. Opening the door or pressing the Power button will
turn off the display.
The Flow Sense
TM
indicator remains
active after clearing
the restriction in the
venting.
After clearing the restrictions, the Flow Sense
TM
system requires multiple, consecutive
cycles to determine that the performance value has improved before the Flow Sense
TM
indicator is reset.
•If the Flow Sense
TM
indicator remains active for more than five cycles after the restriction
has been cleared, call for service.
The appliance will
not turn on.
Power cord is not properly plugged in.
• Make sure that the power plug is securely plugged into a grounded outlet matching the
appliance's rating plate.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.
40 TROUBLESHOOTING
The appliance does
not heat.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.
Gas supply or service is turned off.
• Confirm that the hose gas shutoff and the shutoff valves of the dryer are both fully open.
Even if gas is not supplied to the appliance, it will run and no error codes will display. Verify
that other gas appliances in the home are working normally.
Energy Saver option is selected.
•If using Normal cycle, deselect the Energy Saver option that is selected by default. This
option reduces energy use by adding an air dry section to the beginning of the cycle. It is
normal to feel no heat at the beginning of the cycle while in Energy Saver mode.
Clothes take too long
to dry.
Exhaust ducts are blocked, dirty, or duct run is too long.
• Confirm that the exhaust duct is properly configured and free of debris, lint, and
obstructions. Make sure that the outside wall damper can open properly and is not
blocked, jammed, or damaged.
Load is not properly sorted.
• Separate heavy items from lightweight items. Larger and heavier items take longer to dry.
Light items in a load with heavy items can fool the sensor because the light items dry
faster.
Large and heavy fabrics are loaded.
• Heavy fabrics take longer to dry because they tend to retain more moisture. To help
reduce and maintain more consistent drying times for large and heavy fabrics, separate
these items into smaller loads of a consistent size.
Dryer controls are not set properly.
• Use the appropriate control settings for the type of load you are drying. Some loads may
require an adjustment of the dry level setting for proper drying.
Lint filter needs to be cleaned.
• Remove the lint from the filter before every load. With the lint removed, hold the filter up
to a light to see if it is dirty or clogged. With some loads that produce high amounts of lint,
such as new bath towels, it may be necessary to pause the cycle and clean the filter during
the cycle.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.
The appliance is overloaded.
• Divide extra large loads into smaller loads for better drying performance and efficiency.
The appliance is underloaded.
• If you are drying a very small load, add a few extra items to ensure proper tumble action. If
the load is small and you are using SENSOR DRY cycles, the electronic control cannot
properly sense the dryness of the load and may shut off too soon. Use MANUAL DRY
cycles or add some extra wet clothes to the load.
Energy Saver option is selected. (on some models)
•If using Normal cycle, deselect the Energy Saver option that is selected by default. This
option reduces energy use by adding an air dry section to the beginning of the cycle. It is
normal to feel no heat at the beginning of the cycle while in Energy Saver mode.
Drying time is not
consistent.
Heat settings, load size, or dampness of clothing is not consistent.
• The drying time for a load will vary depending on the size of the load, the type of fabrics,
the wetness of the clothes and the condition of the lint filter. Even an unbalanced load in
the washer can cause poor spinning, resulting in wetter clothes which will take longer to
dry.
Problem Possible Cause & Solution
41TROUBLESHOOTING
ENGLISH
Performance
Problem Possible Cause & Solution
Clothes are wrinkled. Clothes dried too long (overdried).
• Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter drying time or use
a lower dry level setting and remove items while they still retain a slight amount of
moisture.
Greasy or dirty spots
on clothes.
Fabric softener used incorrectly.
• Check and follow the instructions provided with your fabric softener.
Clean and dirty clothes are being dried together.
• Use your dryer to dry only clean items. Soil from dirty clothes can transfer to the clean
clothes in the same or later loads.
Clothes were not properly cleaned or rinsed before being placed in the dryer.
• Stains on dried clothes could be stains that were not removed during the washing process.
Make sure that clothes are being completely cleaned or rinsed according to the
instructions for your washer and detergent. Some difficult soils may require pre-treating
prior to washing.
Clothes are
shrinking.
Garment care instructions are not being followed.
• To avoid shrinking your clothes, always consult and follow fabric care instructions. Some
fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink
when dried in a dryer. Use a low or no heat setting.
Lint on clothes. Lint filter not cleaned properly.
• Remove the lint from the filter before every load. With the lint removed, hold the filter up
to a light to see if it is dirty or clogged. If it looks dirty, follow the cleaning instructions in
the MAINTENANCE section. With some loads that produce high amounts of lint, it may be
necessary to clean the filter during the cycle.
Laundry not sorted properly.
• Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should be dried
separately from clothes that are lint trappers (i.e., a pair of black linen pants).
Excess static in clothes.
• Use a fabric softener to reduce static electricity. Be sure to follow the manufacturer’s
instructions. Overdrying a load of laundry can cause a buildup of static electricity.
• Adjust settings and use a shorter drying time, or use Sensor Dry cycles.
The appliance is overloaded.
• Divide extra large loads into smaller loads for drying.
Tissue, paper, etc., left in pockets.
• Check pockets thoroughly before washing and drying clothes.
Excess static in
clothes after drying.
Fabric softener is not used or is used incorrectly.
• Use a fabric softener, if available, to reduce static electricity. Be sure to follow the
manufacturer’s instructions.
Clothes dried too long (overdried).
• Overdrying a load of laundry can cause a buildup of static electricity. Adjust settings and
use a shorter drying time, or use Manual Dry cycles. Select a lower dry level setting on
Sensor Dry cycles, if necessary.
Drying synthetics, permanent press, or synthetic blends.
• These fabrics are naturally more prone to static buildup. Try using fabric softener, or use a
lower dry level setting and/or shorter time settings for Manual Dry cycles.
42 TROUBLESHOOTING
Odors
Clothes have damp
spots after a Sensor
Dry cycle.
Very large load or very small load. Single large item such as a blanket or comforter.
• If items are too tightly packed or too sparse the sensor may have trouble reading the
dryness level of the load. Use a Manual Dry cycle for very small loads.
• Large, bulky items such as blankets or comforters can sometimes wrap themselves into a
tight ball of fabric. The outside layers will dry and register on the sensors, while the inner
core remains damp. When drying a single bulky item, it may help to pause the cycle once
or twice and rearrange the item to unwrap and expose any damp areas.
• To dry a few remaining damp items from a very large load or a few damp spots on a large
item after a sensor cycle has completed, empty the lint trap, and then set a Manual Dry
cycle to finish drying the item(s).
Problem Possible Cause & Solution
The appliance has an
unpleasant odor.
Are you using the appliance for the first time?
• The odor is caused by the rubber material inside the appliance. The odor is normal when
the appliance is new and disappears after you run several cycles.
Do you smell an odor during use?
• Do not exceed the manufacturer's recommended amount of detergent when washing
clothes. Excess detergent can build up on clothing and cause odors.
• Leaving clothes in the washer or dryer after the cycle ends can lead to odors. Unload
clothing promptly when the cycle ends.
• Keep lint filters clean. Clogged or dirty lint filters can cause odors. After cleaning the lint
filter, allow it to dry completely before using it.
Problem Possible Cause & Solution
43WARRANTY
ENGLISH
WARRANTY
USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION
INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND
JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING
DISPUTES” BELOW.
Should your LG Dryer (“Product”) fail due to a defect in materials or workmanship under normal and
proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product.
This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only
when purchased lawfully and used within the United States including U.S. Territories.
• Replacement Products and parts are warranted for the remaining portion of the original warranty period
or ninety (90) days, whichever is greater.
• Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory
remanufactured.
• Replaced Product or part(s) will be the property of LG.
• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this limited warranty.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES
SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST
GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF
REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE
PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
THIS LIMITED WARRANTY DOES NOT COVER:
• Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct
unauthorized repairs.
• Damage or failure of the Product to perform during power failures and interrupted or inadequate
electrical service.
• Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted
drain lines, inadequate or interrupted water supply or inadequate supply of air.
WARRANTY PERIOD
Period Scope of Warranty HOW SERVICE IS HANDLED
One (1) year from date of
original retail purchase
Parts and Labor LG will provide parts and labor to repair or replace
defective parts.
Three (3) years from date
of original retail
purchase
Dryer drum Parts only. Customer will be responsible for any labor
or in-home service to replace defective parts.
44 WARRANTY
• Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or
contrary to the Product owner’s manual.
• Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts
of nature, or any other causes beyond the control of LG.
• Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is
used for other than the intended purpose, or any water leakage where the Product was not properly
installed.
• Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.
• Damage or failure of the Product caused by transportation, storage, and/or handling, including
scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is
reported within one (1) week of delivery.
• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or
maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or
maintenance includes installation or maintenance contrary to the Product owner’s manual.
• Damage or failure of the Product caused by the use of parts, components, accessories, consumable
cleaning products, or any other products or services that were not authorized by LG.
• Damage or missing items to any display or open box Product.
• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
• Products with original serial numbers that have been removed, altered, or cannot be readily determined.
• Increases in utility costs and additional utility expenses.
• Any noises associated with normal operation.
• Products used for other than normal and proper household use (e.g., commercial or industrial use) or
contrary to the Product owner’s manual.
• Costs associated with removal and reinstallation of the Product for repairs, or the removal and
reinstallation of the Product if it is installed in an inaccessible location or not installed in accordance with
the Product Owner's manual.
• Accessories, removable components, or consumable parts (e.g. Shelves, door bins, drawers, water/air
filters, racks, light bulbs, batteries, etc., as applicable), except for internal/functional parts covered under
this limited warranty.
• Conversion of product from natural gas or LP gas.
The cost of repair or replacement under these excluded circumstances shall be borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND
NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH
WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its
parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,
predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include
any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify
LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG
Electronics, USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
45WARRANTY
ENGLISH
You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The
notice must provide your name, address, and telephone number; identify the product that is the subject of
the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to
resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during
the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us
only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute
between you and LG shall not be combined or consolidated with a dispute involving any other person’s or
entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you
and LG shall not under any circumstances proceed as part of a class or representative action. Instead of
arbitration, either party may bring an individual action in small claims court, but that small claims court
action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be administered by the American Arbitration Association
(“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that
are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the
procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a
copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner
described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics,
USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will
govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on
the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide,
except that issues relating to the scope and enforceability of the arbitration provision and to the
arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this
provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any
disputes between us except to the extent that such law is preempted by or inconsistent with applicable
federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand
for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000
in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as
otherwise provided for herein, LG will pay all AAA filing, administration, and arbitrator fees for any
arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering
factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the
foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds either the substance of your
claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by
the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will
be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously
disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise
provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails
in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration
conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic
hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the
right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a
location within the federal judicial district in which you reside unless we both agree to another location or
we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can
require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no
later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by
either: (i) sending an e-mail to opto[email protected], with the subject line: “Arbitration Opt Out” or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d)
the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
46 WARRANTY
www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial
Number”).
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail
or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any
way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and
do not opt out, then you accept all terms and conditions of the arbitration provision described above.
47Memo
LG Customer Information Center
Register your product Online!
www.lg.com
For inquiries or comments,
visit www.lg.com or call:
1-800-243-0000
U.S.A.
1-888-542-2623
CANADA
