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3www.weber.com
Replacement Parts
If you need replacement parts or have questions
about the assembly, use, or maintenance of your
grill, please call WEBER Customer Service.
For purchases made in the U.S. and Canada
1-800-446-1071
For purchases made in Mexico
01800-00-WEBER [93237] Ext. 105
WARRANTY
Table of Contents
SAFETY .......................................................................2
WARRANTY .................................................................3
COOKING SYSTEM ..................................................... 4
CHARCOAL GRILL SPECIAL FEATURES .................5
BEFORE LIGHTING ....................................................6
LIGHTING CHARCOAL ...............................................7
GRILLING METHODS ................................................. 8
TIPS AND TRICKS FOR
GRILLING SUCCESS ................................................10
GRILLING GUIDE ......................................................11
Limited Warranty
Thank you for purchasing a WEBER product. Weber-Stephen Products
LLC, 1415 S. Roselle Road, Palatine, Illinois 60067 (“WEBER”) prides
itself on delivering a safe, durable, and reliableproduct.
This is WEBER’s Limited Warranty (“Warranty”) provided to you at no
extra charge. It contains the information you will need to have your
WEBER product repaired in the unlikely event of a failure or defect.
Pursuant to applicable laws, the customer has several rights in
case the product is defective. Those rights include supplementary
performance or replacement, abatement of the purchasing price,
and compensation. These and other statutory rights remain
unaffected by this warranty provision. In fact, this warranty grants
additional rights to the Owner that are independent from statutory
warranty provisions.
WEBER’S LIMITED WARRANTY
WEBER warrants, to the purchaser of the WEBER product (or in
the case of a gift or promotional situation, the person for whom it
was purchased as a gift or promotional item) (“Owner”), that the
WEBER product is free from defects in material and workmanship
for the period(s) of time specified below when assembled and
operated in accordance with the accompanying Owner’s Manual,
normal wear and tear excluded . (Note: If you lose or misplace
your WEBER Owner’s Manual, a replacement is available online
at www.weber.com.) WEBER agrees within the framework of this
warranty to repair or replace the part that is defective in material or
workmanship subject to the limitations, and exclusions listed below.
TO THE EXTENT ALLOWABLE BY APPLICABLE LAW, THIS WARRANTY
IS EXTENDED ONLY TO THE ORIGINAL PURCHASER AND IS NOT
TRANSFERABLE TO SUBSEQUENT OWNERS, EXCEPT IN THE CASE OF
GIFTS AND PROMOTIONAL ITEMS AS NOTED ABOVE.
WEBER stands by its products and is happy to provide you with the
Warranty described for material defects in the grill or its relevant
components, normal wear and tear excepted.
• ‘Normal wear and tear’ includes cosmetic and other immaterial
deterioration that may come with ownership of your grill over time,
such as surface rust, dents / scratches, etc.
However, WEBER will honor this Warranty for the grill or its relevant
components where damage or dysfunction results from a material
defect.
• ‘Material defect’ includes rust through or burn through of certain
parts, or other damage or failure inhibiting your ability to safely /
properly use your grill.
OWNER’S RESPONSIBILITIES UNDER THIS WARRANTY
To ensure trouble-free warranty coverage, it is important (but it
is not required) that you register your WEBER product online at
www.weber.com. Please also retain your original sales receipt and/
or invoice. Registering your WEBER product confirms your warranty
coverage and provides a direct link between you and WEBER in case
we need to contact you. If you have not had time to register your
grill before calling for Warranty service, please have the following
information available when you do call:
Name – Address – Phone Number – Email – Serial Number –
Purchase Date – Purchase Dealer – Model – Color – Primary Issue
The above warranty only applies if the Owner takes reasonable
care of the WEBER product by following all assembly instructions,
usage instructions, and preventative maintenance as outlined in the
accompanying Owner’s Manual, unless the Owner can prove that the
defect or failure is independent of non-compliance with the above
mentioned obligations. If you live in a coastal area, or have your
product located near a pool, maintenance includes regular washing
and rinsing of the exterior surfaces as outlined in the accompanying
Owner’s Manual.
WARRANTY HANDLING / EXCLUSION OF WARRANTY
If you believe that you have a part which is covered by this Warranty,
please contact WEBER Customer Service using the contact
information on our website (www.weber.com, or such country-
specific website to which Owner may be redirected). WEBER will,
upon investigation, repair or replace (at its option) a defective
part that is covered by this Warranty. In the event that repair or
replacement are not possible, WEBER may choose (at its option) to
replace the grill in question with a new grill of equal or greater value.
WEBER may ask you to return parts for inspection, shipping charges
to be pre-paid by owner.
When you contact Customer Service, please have the following
information available:
Name – Address – Phone Number – Email – Serial Number –
Purchase Date – Purchase Dealer – Model – Color – Primary Issue
This WARRANTY lapses if there are damages, deteriorations,
discolorations, and/or rust for which WEBER is not responsible
caused by:
• Abuse, misuse, alteration, modification, misapplication, vandalism,
neglect, improper assembly or installation, and failure to properly
perform normal and routine maintenance;
• Insects (such as spiders) and rodents (such as squirrels), including
but not limited to damage to burner tubes and/or gas hoses;
• Exposure to salt air and/or chlorine sources such as swimming
pools and hot tubs/spas;
• Severe weather conditions such as hail, hurricanes, earthquakes,
tsunamis or surges, tornadoes or severe storms.
• Acid rain and other environmental factors.
Using third party parts will not void this Warranty. However, any parts
that are used and/or installed on your WEBER product that are not
genuine WEBER parts are not covered by this Warranty. In addition,
any damages that result from the use and/or installation of parts
on your WEBER product that are not genuine WEBER parts are not
covered by this Warranty. Any conversion of a gas grill not authorized
by WEBER and performed by a WEBER authorized service technician
will void this Warranty.
PRODUCT WARRANTY PERIODS
Bowl, lid, and center ring:
10 years, rust through/burn through
ONE-TOUCH cleaning system:
5 years, rust through/burn through
Plastic components:
5 years, excluding fading or discoloration
All remaining parts:
2 years
DISCLAIMERS
APART FROM THE WARRANTY AND DISCLAIMERS AS DESCRIBED
IN THIS WARRANTY STATEMENT, THERE ARE EXPLICITLY NO
FURTHER WARRANTY OR VOLUNTARY DECLARATIONS OF
LIABILITY GIVEN HERE WHICH GO BEYOND THE STATUTORY
LIABILITY APPLYING TO WEBER. THE PRESENT WARRANTY
STATEMENT ALSO DOES NOT LIMIT OR EXCLUDE SITUATIONS
OR CLAIMS WHERE WEBER HAS MANDATORY LIABILITY AS
PRESCRIBED BY STATUTE.
NO WARRANTIES SHALL APPLY AFTER THE APPLICABLE
PERIODS OF THIS WARRANTY. NO OTHER WARRANTIES
GIVEN BY ANY PERSON, INCLUDING A DEALER OR RETAILER,
WITH RESPECT TO ANY PRODUCT (SUCH AS ANY “EXTENDED
WARRANTIES”), SHALL BIND WEBER. THE EXCLUSIVE REMEDY
OF THIS WARRANTY IS REPAIR OR REPLACEMENT OF THE PART
OR PRODUCT.
IN NO EVENT UNDER THIS WARRANTY SHALL RECOVERY OF ANY
KIND BE GREATER THAN THE AMOUNT OF THE PURCHASE PRICE
OF THE WEBER PRODUCT SOLD.
YOU ASSUME THE RISK AND LIABILITY FOR LOSS, DAMAGE, OR
INJURY TO YOU AND YOUR PROPERTY AND/OR TO OTHERS AND
THEIR PROPERTY ARISING OUT OF THE MISUSE OR ABUSE OF
THE PRODUCT OR FAILURE TO FOLLOW INSTRUCTIONS PROVIDED
BY WEBER IN THE ACCOMPANYING OWNER’S MANUAL.
PARTS AND ACCESSORIES REPLACED UNDER THIS WARRANTY
ARE WARRANTED ONLY FOR THE BALANCE OF THE ABOVE
MENTIONED ORIGINAL WARRANTY PERIOD(S).
THIS WARRANTY APPLIES TO PRIVATE SINGLE FAMILY HOME OR
APARTMENT USE ONLY AND DOES NOT APPLY TO WEBER GRILLS
USED IN COMMERCIAL, COMMUNAL OR MULTI-UNIT SETTINGS
SUCH AS RESTAURANTS, HOTELS, RESORTS, OR RENTAL
PROPERTIES.
WEBER MAY FROM TIME TO TIME CHANGE THE DESIGN OF ITS
PRODUCTS. NOTHING CONTAINED IN THIS WARRANTY SHALL
BE CONSTRUED AS OBLIGATING WEBER TO INCORPORATE
SUCH DESIGN CHANGES INTO PREVIOUSLY MANUFACTURED
PRODUCTS, NOR SHALL SUCH CHANGES BE CONSTRUED AS AN
ADMISSION THAT PREVIOUS DESIGNS WERE DEFECTIVE.
Weber-Stephen Products LLC
Customer Service Center
1415 S. Roselle Road
Palatine, IL 60067
U.S.A.
For replacement parts, call:
1-800-446-1071
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