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145 Using the Power and Energy Saving Functions
147
Using the Panel Care Functions
148
Updating the TV's Software
149
Using the Parental Settings function
149 Using the Gesture function
150
Audio and Video Functions for the Visually or Hearing
Impaired
156 Using Voice Assistants on the TV
157 Using Other Functions
Precautions and Notes
159
Before Using the Recording and Timeshift Functions
161
Read Before Using Apps
162 Read Before Using the Internet Function
164 Read Before Playing Photo, Video, or Music Files
178 Read After Installing the TV
179
Supported Resolutions for UHD Input Signals
180
Resolutions for Input Signals supported by 8K models
(QN7**D series or higher)
181 Supported Resolutions for FreeSync (VRR)
183 Read Before Connecting a Computer (Supported
Resolutions)
186 Supported Resolutions for Video Signals
188
Read Before Using Bluetooth Devices
189
Blocking programs based on their TV Rating
192
Licenses
Troubleshooting
Picture Issues
193
The screen is ashing or has become dark
193 The picture is not bright, or the picture colors do not look
clear
194 The picture colors are black and white or do not look the
way they should look
195 The TV automatically turns off by itself
195 TV (The Frame TV) cannot be turned off.
195 Unable to power on
196 The TV remains on or does not turn on automatically.
196
Unable to nd a Channel
197 The TV image does not look as good as it did in the store
197 Displayed video looks blurry
198 The picture is distorted
198 There is a dotted line on the edge of the screen
198
The picture won’t display in full screen
198
The Caption function in the TV menu is deactivated
199
Captions appear on the TV screen
199
The HDR of the connected external device turns off
Sound and Noise Issues
200 How can I connect an audio device to the TV?
200 There is no sound or the sound is too low at maximum
volume.
200
The picture is good but there is no sound.
201
HDMI (eARC/ARC) is connected, and there is no sound.
201
The speakers are making an odd sound.
201
The sound is interrupted.
202
Whenever a function is used on the TV or the channel is
changed, the TV voices the activity. The TV explains in voice-
over the video scenes displayed on the screen.
202 The TV audio is not being played through the Soundbar or
A/V receiver.
202 The sound is not heard clearly.
203 The volume of the external device cannot be adjusted.
203 I want to turn the TV and audio device off and on at the
same time.
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