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Whenever a function is used on the TV or the channel is changed, the TV
voices the activity. The TV explains in voice-over the video scenes displayed
on the screen.
Turn off the Voice Guide function in Voice Guide Settings.
• (left directional button) Settings All Settings General & Privacy Accessibility Voice Guide
Settings Voice Guide Try Now
The TV audio is not being played through the Soundbar or A/V receiver.
Check the Soundbar or A/V receiver's power supply and its settings.
• When connecting the optical cable between the TV and Soundbar or A/V receiver, make sure that the sound
output is set Receiver (Optical) on your TV.
• In case of HDMI eARC connection, make sure that it is connected to the eARC dedicated HDMI port on your TV.
However, the eARC can be used only when the Soundbar or A/V receiver supports the eARC feature.
The sound is not heard clearly.
Change to an appropriate sound mode.
•
(left directional button) Settings All Settings Sound Sound Mode Try Now
When Intelligent Mode and Adaptive Sound Pro are turned on, the sound effects are automatically adjusted to the
surroundings.
•
(left directional button) Settings All Settings General & Privacy Intelligent Mode Settings
Intelligent Mode Try Now
This function may not be supported depending on the model.
To optimize the sound depending on the surroundings, select Adaptive Sound Pro.
• (left directional button) Settings All Settings General & Privacy Intelligent Mode Settings
Adaptive Sound Pro Try Now
This function may not be supported depending on the model.
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