MAD113MCAF
USER MANUAL
Warning notices: Before using this product, please read this manual carefully and keep it for future reference.
The design and specifications are subject to change without prior notice for product improvement.
Consult with your dealer or manufacturer for details.
The diagram above is just for reference. Please take the appearance of the actual product as the standard.
TWO-ZONE AIR FRYER OVEN
Download the app
& activate product
MSmartHome
THANK YOU LETTER
Thank you for choosing Midea! Before using your new Midea product, please read
this manual thoroughly to ensure that you know how to operate the features and
functions that your new appliance offers in a safe way.
CONTENTS
01
0
02
1
09
1 0
1 1
26
28
30
33
34
35
THANK YOU LETTER
SAFETY INSTRUCTIONS
SPECIFICATIONS
PRODUCT OVERVIEW
OPERATING INSTRUCTIONS
APP SET UP
CLEANING AND MAINTENANCE
TROUBLESHOOTING
1 YEAR LIMITED WARRANTY
TRADEMARKS, COPYRIGHTS AND LEGAL STATEMENT
DATA PROTECTION NOTICE
02
Danger
This symbol indicates that there are dangers to the life and health of
persons due to extremely flammable gas.
Warning of electrical voltage
This symbol indicates that there is a danger to life and health of
persons due to voltage.
Warning
The signal word indicates a hazard with a medium level of risk which, if
not avoided, may result in death or serious injury.
Caution
The signal word indicates a hazard with a low degree of risk which, if
not avoided, may result in minor or moderate injury.
Attention
The signal word indicates important information (e.g. damage to
property), but not danger.
Observe instructions
This symbol indicates that a service technician should only operate and
maintain this appliance in accordance with the operating instructions.
The following safety guidelines are intended to prevent unforeseen risks or damage from
unsafe or incorrect operation of the appliance. Please check the packaging and appliance
on arrival to make sure everything is intact to ensure safe operation. If you find any
damage, please contact the retailer or dealer. Please note modifications or alterations to
the appliance are not allowed for your safety concern. Unintended use may cause
hazards and loss of warranty claims.
Read these operating instructions carefully and attentively before using/commissioning the
unit and keep them in the immediate vicinity of the installation site or unit for later use!
Intended Use
Explanation of Symbols
IMPORTANT SAFEGUARDS
CAUTION
03
●
●
●
●
●
●
●
●
●
To protect against the risk of electric shock, DO NOT
immerse power cord, plug, or the appliance in water or
other liquid.
DO NOT rinse the appliance under a faucet or other
water source.
This appliance is NOT to be used by children or by
persons with reduced physical, sensory, or mental
capabilities. Close supervision is necessary when this
appliance is used near children and these individuals.
Children should not use or play with this appliance.
Turn off and unplug when not in use and before cleaning.
Allow to cool before putting on or taking off parts or
accessories. To turn off, press Cancel. To unplug, grasp
the plug and pull from the outlet. Never pull from the
power cord.
Avoid making contact with moving parts.
Inspect the appliance and power cord regularly. DO NOT
operate any appliance with a damaged cord or plug. DO
NOT operate after the appliance malfunctions, or is
dropped or damaged in any manner.
DO NOT use any accessories or attachments not
authorized by MIDEA. The use of attachments not
recommended by the manufacturer may cause injury, fire
or electric shock.
For household countertop use only. DO NOT use
outdoors. Not for commercial use.
DO NOT place the appliance or any of its parts on any
kind of stovetop, near gas or electric burners, or in a
heated oven; heat from an external source will damage
the appliance.
●
Read all instructions
04
●
●
●
●
●
●
●
●
●
●
●
●
●
●
DO NOT use appliance for anything other than intended
use.
DO NOT attempt to repair, replace, alter, or modify
components of the appliance. This may cause electric
shock, fire and/or injury, and will void the warranty.
DO NOT tamper with any of the safety mechanisms.
DO NOT leave the appliance unattended while in use.
DO NOT store any materials, other than the included
accessories, in the cooking cavity when not in use.
DO NOT place any combustible materials in the cooking
cavity; such as paper, cardboard, plastic, styrofoam or
wood.
Use extreme caution when moving an appliance
contaning hot oil or other hot liquids.
Keep your air fryer away from flammable materials
(curtains, tablecloths, etc). Use on a stable and
heat-resistant surface away from heat sources or liquids.
To avoid the risk of fire, property damage and personal
injury, DO NOT spray cooking oil into the cooking cavity.
Do not place any objects on top of air fryer at any time.
The air fryer’s cooking cavity contains electrical
components. To avoid electric shock, DO NOT put liquid
of any kind into the cooking cavity.
Proper maintenance is recommended after each use.
Refer to CLEANING AND MAINTENANCE.
Let the appliance cool to room temperature before
cleaning or storage.
Do not clean with metal scouring pads. Pieces can break
off the pad and touch electrical parts, creating a risk of
electric shock.
05
WARNING
●
●
●
●
●
●
●
●
●
The appliance's outer surfaces may become hot during
use. DO NOT touch hot surfaces. Only use the air fryer
basket handle to lift and carry the air fryer basket. Wear
proper hand protection when handling hot components.
Extreme caution must be used when moving the
appliance.
Let the appliance cool to room temperature before
handling or moving.
WARNING: Spilled food can cause serious burns. Keep
appliance and cord away from children.
NEVER drape cord over edge of table or counter or touch
hot sufaces, NEVER use power outlet below counter.
DO NOT overfill the appliance or accessories. Overfilling
may cause food to contact the heating element, which
may result in fire and/or personal injury.
DO NOT cover the air inlet, air outlet (upper) or air outlet
(lower) while the appliance is in operation. Doing so will
prevent even cooking and may cause damage to the
appliance.
An air fryer works with hot air only. NEVER pour or spray
oil into the cooking cavity. This could result in fire and/or
personal injury.
While cooking, the internal temperature of the appliance
reaches several hundred degrees. To avoid personal
injury, NEVER place unprotected hands inside the
appliance until it has cooled to room temperature.
When cooking, DO NOT place the appliance against a
wall or against other appliances. Leave at least 5in (13cm)
of free space on the back, front, sides, and above the
appliance. DO NOT operate the appliance on or near
combustible materials such as tablecloths and curtains.
DO NOT place anything on top of the appliance.
06
●
●
●
●
●
●
●
●
●
●
●
●
●
Do not put food in the Drip tray.
The food height of Lower oven cavity is 1 inch from the
upper electric heat tube.
DO NOT dish wash the drip tray.
When in operation, hot air is released through the air
outlets. Keep your hands and face at a safe distance from
the vents and take extreme caution when removing the
accessories from the appliance.
Should the unit emit black smoke, press Cancel and
unplug the appliance immediately. Wait for smoking to
stop before removing the basket and then clean the
appliance thoroughly. If the cause was not burnt food,
contact our Customer Service Center at 1-866-646-4332.
NEVER connect this appliance to an external timer
switch or separate remote-control system.
Use extreme caution when removing hot baskets from
the appliance, or disposing of hot grease.
Without proper cleaning, food and grease splatter may
build up around the heating element.
This can cause smoke, fire, and/or personal injury.
Oversized foods and/or metal foil packages, or utensils
must not be inserted into the cooking cavity as they may
cause risk of fire and/or personal injury.
DO NOT use appliance accessories in any other appliance
including microwave ovens, toaster ovens, convection or
conventional ovens, ceramic, electric, induction or gas
cooktops, or outdoor grills.
Do not place paper, cardboard, non-heat-resistant
plastic, or similar materials, into your air fryer.
You may use parchment paper or foil.
Never put baking or parchment paper into the air fryer
without food on top. Air circulation can cause paper to
lift and touch heating coils.
Always use heat-safe containers. Be extremely cautious if
07
PLUG & CORD
●
●
●
●
●
This appliance has a polarized plug (one blade is wider
than the other). To reduce the risk of electric shock, this
plug is intended to fit into a polarized outlet only one
way. If the plug does not fit fully into the outlet, reverse
the plug. If it still does not fit, contact a qualified
electrician.
Do not attempt to modify the plug in any way.
A short power-supply cord is provided to reduce the risk
resulting from becoming entangled in or tripping over a
longer cord.
Extension cords are available and may be used if care is
exercised in their use.
If an extension cord is used:
1. The marked electrical rating of the extension cord
should be at least as great as the electrical rating of
the appliance (see page 9).
2. The cord should be arranged so that it will not drape
over the countertop or tabletop where it can be pulled
on by children or tripped over unintentionally.
3. Do not share the extension cord with other appliances.
DO NOT use the appliance in power outlets other than
120V~ (60Hz). DO NOT use with power converters or
adapters.
DO NOT let the power cord contact hot surfaces or open
flames, including stovetop.
IMPORTANT SAFEGUARDS
using containers that aren't metal or glass.
Do not cover crumb tray or any part of the oven with
metal foil. This will cause overheating of the oven.
●
●
Read this manual carefully and completely and retain for
future reference. Failure to adhere to safety instructions
may result in serious injury or damage.
08
●
●
●
To avoid injury, read and understand the instructions in
this user manual before attempting to use this appliance.
The failure to follow any of the important safeguards
and/or the instructions for safe use is a misuse of your
appliance that can void your warranty and create the risk
of serious injury.
To disconnect, turn any control to "off", then remove
plug from wall outlet.
SAVE THESE INSTRUCTIONS
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio
or television reception, which can be determined by
turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the
following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and
receiver.
—Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV
technician for help.
●
●
SPECIFICATIONS
MAD113MCAFProduct Model
Voltage
Frequency
Rated Power
120V~
60Hz
1700W
Capacity 11QT
09
How To Find The Model Name And Serial Number
Both the model name and serial number can be found on the rating label that is located
on the bottom of the air fryer.
PRODUCT OVERVIEW
10
NOTE
All the pictures in this manual are for explanatory purposes only. Any discrepancy
between the real object and the illustration in the drawing shall be subject to the real
subject.
Parts and Accessories
Control panel
Knob
Upper basket
cavity
Lower oven
cavity
Lower oven
window
Oven handle
Air inlet
Air outlet
(Upper)
Power cord
storage wrap
Air outlet
(Lower)
Transportation
handle
Before using your new air fryer, make sure that all parts and accessories are included.
Crisper plate
rubber
bumpers
Upper basket
handle
Upper basket
Grill tray
Drip tray
Power cord
Upper basket
window
11
OPERATING INSTRUCTIONS
Control Panel
DescriptionName
• Any of the 8 functions can be used in the upper or
lower cavity to cook a large variety of meals. The
temperature and time can be adjusted for each
function. After touching or rotate the
knob to change the function and push the knob to
select the function.
• Touch or to program or adjust the
function for each cavity. While cooking, or
can be touched to show the respective function for
each cavity.
1 Functions
• The cook time, set temperature, reminder messages,
and error messages are shown here.
2
3
Display
• Touch to start cooking. While cooking, touch
to pause cooking and touch again to resume cooking.
5 Start/Pause
• After selecting a function, touch and rotate the
knob to adjust the set temperature.
7 TEMP
• After selecting a function, touch and rotate the
knob to adjust the set cook time.
6 TIME
Cancel
Cavity Selection
Button
• Touch while cooking to stop the cooking cycle
and touch while programming to return to the
standby state.
4
2
11 12* 13*
3
4
5
2
1
3
4
5
77 98 10 66
12
• If the is visible, cooking settings for a MSmartHome
recipe have been uploaded to the air fryer.
DescriptionName
• At any time, touch to activate or deactivate the
light in both cavities.
8 LIGHT
• Rotate the knob to adjust and push the knob to select
the cook time, set temperature, or function.
• If the sync finish indicator is visible, the sync finish
function is activated.
10 Knob
• If flashing, the air fryer is available to connect to
MSmartHome. If solid, the air fryer is connected to
MSmartHome. Long press the knob button to
reconnect to APP.
12*
• The sync finish function will make both cavities finish
cooking at the same time. After programming both
cavities, touch to activate or deactivate the
sync finish function. If the sync finish function is
activated, “SYNC FINISH” will appear and touching
either will start both cavities. The cavity with less
cook time will display “HoLd” until both cavities have
the same remaining cook time.
9
*Only applies to APP connected models.
SYNC FINISH
Button
11
SYNC FINISH
Indicator
13*
APP Recipe*
APP Connection*
13
DescriptionMessage
• While programming, the display will show the set cook time.
While cooking, the display will show the remaining cook
time.
• Some recipes will display the "turn Food" reminder when the
food is ready to be turned, flipped, or shook.
• Cooking is complete and the upper basket or lower tray can
be removed.
• The upper cavity is not operating properly. Please contact
our Customer Service Center at +1-866-646-4332.
• The upper basket was removed, or the lower door is open.
Note: No buttons for that cavity can be used while open.
• While the sync finish function is activated, the cavity with
less cook time will show “HoLd” until both cavities have the
same remaining cook time.
• The display shows the set temperature.
Display Messages
°F
• The lower cavity is not operating properly. Please contact
our Service service Center at +1-866-646-4332.
14
Upper Cavity Cooking (Basket)
1.
Place the crisper plate into the basket (crisper plate handle up) and evenly place food
onto the crisper plate.
2.
Insert the basket into the upper cavity.
3.
Plug the air fryer into an appropriate power outlet and the air fryer will now be in
standby mode.
5.
Rotate the knob to change the function and press the knob to select a function.
4.
Touch to start programming a cooking cycle for the upper cavity.
15
6.
The preset cook time will now be flashing. Rotate and push the knob to adjust and
select a cook time. If you want to further adjust the temperature or time, touch
or and rotate/push the knob to adjust the temperature or time.
Note: The function can still be changed by touching .
7.
Once the desired function, temperature, and time have been selected, touch the left
to start cooking.
16
8.
Approximately half-way through cooking, the left display will show “Turn Food” If
recommended by the recipe, turn, flip, or shake the food. After 30 seconds the “Turn
Food” will go away.
9.
When cooking is complete, the left display will show “End” and there will be 3 beeps.
The food is now ready to be removed.
17
Lower Cavity Cooking (Oven)
1. Insert the drip tray into the lower cavity.
2. Evenly place food on the lower tray.
3. Insert the grill tray into the lower cavity.
4.
Plug the air fryer oven into an appropriate power outlet and the air fryer will now be in
standby mode.
5.
Touch to start programming a cooking cycle for the lower cavity.
Drip tray
Grill tray
18
7.
The preset cook time will now be flashing. Rotate and push the knob to adjust and
select a cook time. If you want to further adjust the temperature or time, touch
or and rotate/push the knob to adjust the temperature or time.
Note: The function can still be changed by touching .
8.
Once the desired function, temperature, and time have been selected, touch the right
to start cooking.
6.
Rotate the knob to change the function and press the knob to select a function.
19
9.
Approximately half-way through cooking, the right display will show “Turn Food”. If
recommended by the recipe, turn, flip, or shake the food. After 30 seconds the “Turn
Food” will go away.
10. When cooking is complete, the right display will show “End” and there will be 3
beeps. The food is now ready to be removed.
20
Two-Zone Cavity Cooking (Basket and Oven)
1.
Place the crisper plate into the basket (handle up) and evenly place food onto the
crisper plate. Then, evenly place food on the lower tray.
2.
Insert the basket into the upper cavity and tray into the lower cavity.
3.
Plug the air fryer into an appropriate power outlet and the air fryer will now be in
standby mode.
4.
Touch or to start programming a cooking cycle for the upper or lower
cavity.
5.
Rotate the knob to change the function and press the knob to select a function.
21
6.
The preset cook time will now be flashing. Rotate and push the knob to adjust and
select a cook time. If you want to further adjust the temperature or time, touch
or and rotate/push the knob to adjust the temperature or time.
Note: The function can still be changed by touching or .
7.
Repeat steps 4-6 for the cavity (Upper or Lower) that has not been programmed.
22
8.
With SYNC FINISH: After programming both cavities, touch to activate the sync
finish function. If the sync finish function is activated, “SYNC FINISH” will appear and
touching either will start both cavities. The cavity with less cook time will display
“Hold” until both cavities have the same remaining cook time.
9.
Without SYNC FINISH: After programming touch to activate or deactivate the
sync finish function. If sync finish is deactivated, the buttons must be touched
independently to start cooking in each cavity.
23
10.
Approximately half-way through cooking, the displays will show “Turn Food”.
If recommended by the recipe, turn, flip, or shake the food. After 30 seconds the “Turn
Food” will go away.
11.
When cooking is complete, the displays will show “End” and there will be 3 beeps. The
food is now ready to be removed.
Is something missing or damaged?
Contact the customer advisor by calling 1-866-646-4332 and we will be happy to serve
you.
WARNING
To avoid the risk of fire, property damage, and/ or personal injury, do not place anything
on top of the appliance, and do not block the air vents.
24
Pepperoni
Pizza
9 inch
10min330°F 340°F
17min 13min 18min
Brussel
Sprouts
0.9 lbs 9-12min375°F 0.9 lbs 400°F
Chicken
Breasts
Breaded
Chicken
1.1 lbs
37min 39min360°F 1.1 lbs 37min 39min400°F
1.1 lbs
21min 22min360°F 1.1 lbs 21min 22min400°F
Chicken
Thighs
Asparagus
2.4 lbs
2.4 lbs
36min 42min360°F 1.4 lbs 39min 43min400°F
19min 23min360°F 1.4 lbs 20min 24min400°F
Upper Basket Setting Lower Oven Setting
Ingredient
Recommended
function
Frozen
Amount
Cooking
Temp
Time
(Single)
Time
(Dual)
Amount
Cooking
Temp
Time
(Single)
Time
(Dual)
• These cooking options give your meals all the rich and crispy flavor of deep frying with
with little to no oil.
• The default time and temps are a starting point that you can experiment with to get
the results you like best.
• The function listed for each food is a recommendation for optimal cooking. Any
function can be used in both the upper basket and lower oven cavities.
Cooking
French
Fries
1.1 lbs 16min 24min370°F 0.6 lbs 21min 27min400°F
Toast 4 slices 6min 10min360°F
4
slices
6min 8min400°F
2
pieces
13min 18min370°F
2
pieces
15min 20min400°F
Breaded
Fish
0.6 lbs 13min 18min370°F 0.6 lbs 15min 20min400°F
French
Toast
Sticks
0.3 lbs 5-9min
6-10
min
16-24
min
12-18
min
16-22
min
350°F 0.3 lbs
6-10
min
6-10
min
380°F
Chocolate
Chip
Cookies
0.2 lbs 8-13min
9-15
min
325°F 0.2 lbs
9-15
min
9-16
min
350°F
Breaded
Shrimp
0.4 lbs 9min 13min370°F 0.4 lbs 11min 15min400°F
Chicken
Wings
1.3 lbs 17min 21min
370°F
0.9 lbs 19min 22min400°F
1.3 lbs 14min 18min370°F 0.9 lbs 17min 20min400°F
9 inch
YesAir Fry
Air Fry
Air Fry
Air Fry
Air Fry
Dehydrate
Grill
Roast
Air Fry
Air Fry
Toast
Air Fry
Air Fry
Air Fry
Toast
Air Fry
Bake
Bake
Yes
No
Yes
No
1 piece
120min
195°F
1 piece 195°F
No
1 piece 8min 11min350°F 1 piece 8min 11min350°F
Yes
0.88lbs 10min 14min355°F 0.66lbs 12min 14min380°F
No
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
No
Dehydrated
Apples
Beef Burgers
150min
120min
150min
25
• Always place food evenly on the crisper plate and grill tray for best cooking results.
• Overlapping food may result in uneven cooking performance.
• To increase crispiness, small amounts of oil can be sprayed or brushed onto the food
before cooking.
• If the air fryer has been paused for more than 10 minutes, it will return to standby mode
and clear all the existing settings.
• For most foods, turning, shaking, or flipping half-way through cooking will achieve the
best cooking results.
• Time and Temp can be adjusted at any time during cooking process.
Hints
CAUTION
• To avoid the risk of fire, property damage and personal injury, DO NOT spray cooking
oil into the cooking cavity.
• Do not place any objects on top of air fryer at any time.
26
Add device
8:88
...
Download the app
& activate product
MSmartHome
APP SET UP
Download the MSmartHome app
Download MSmartHome by scanning
the QR code below or searching for
MSmartHome on the Apple App Store
or Google Play Store.
Register and log in
Open the MSmartHome app, and
create a new account to start (you
can also register through a
third-party account). If you already
had an existing account, use the
account to log in.
Connect your devices to MSmartHome
Please make sure your mobile phone
is connected to a wireless network.
If it is not, go to Settings and enable
wireless networks and Bluetooth.
If a message of “Smart devices
discovered nearby” appears, click
to add.
Connect your device to the
wireless network according to
instructions on app. If the
connection fails, please follow the
instructions provided by the app
to continue with the operation.
If no message appears, select “+” on
the page and select your device in
the list of nearby devices available.
If your device is not listed, please
add your device manually by the
device category and device model.
Please power on your devices.
Open MSmartHome app on your
phone.
27
NOTE
• Make sure your devices are powered on.
• Keep your mobile phone close to your device when you are connecting your device
to the network.
• Connect your mobile phone to the wireless network at home, and make sure you
know the password of the wireless network.
• Check if your wireless router supports 2.4 GHz band and turn it on. If you are not sure
whether the router supports 2.4 GHz band, please contact the router manufacturer.
• The device cannot connect to the wireless network that requires authentication, and
it usually appears in public areas such as hotels, restaurants, etc. Please connect to a
wireless network that does not require authentication.
• Turn off the WLAN+ (Android) or WLAN Assistant (iOS) function of your mobile
phone when connecting your device to the network.
• In the case that your device connected to a wireless network before but it needs to
reconnect, please click “+” on the app Home page, and add your device again by the
device category and model according to the instructions on app.
28
CLEANING AND MAINTENANCE
• Clean the basket, crisper plate and grill tray after each use.
• Always unplug the air fryer and let it cool to room temperature before cleaning. Never
use harsh chemical detergents, scouring pads, or powders on any of the parts or
components.
• Let all surfaces dry thoroughly before use, and before storage.
Cleaning methodPart or accessory
• Clean the air fryer basket with a sponge or cloth and warm
water and dish soap. then rinse well. Ensure that all grease
and food debris are removed.
• DO NOT immerse the basket in water or any other liquid.
• DO NOT clean in the dishwasher.
Upper basket
• Clean the grill tray with a cloth or sponge and warm water
with dish soap.
• The grill tray has non-stick coating. To avoid damage to the
non-stick coating, DO NOT use metal cleaning utensils.
• DO NOT clean in the dishwasher.
• Clean the drip tray with a cloth or sponge and warm water
with dish soap.
• The drip tray has non-stick coating. To avoid damage to the
non-stick coating, DO NOT use metal cleaning utensils.
• DO NOT clean in the dishwasher.
• Clean the crisper plate with a cloth or sponge and warm
water with dish soap.
• The crisper plate has non-stick coating. To avoid damage to
the non-stick coating, DO NOT use metal cleaning utensils.
• DO NOT clean in the dishwasher.
• Clean the cooking cavity with a sponge or soft cloth and
warm water and dish soap.
• To remove baked-on grease and food residue from cooking
cavity, spray with a mixture of baking soda and vinegar and
wipe clean with a damp cloth.
• For stubborn residue, allow the mixture to sit on the affected
area for several minutes before scrubbing clean.
• Check the heating element for oil spatter and food debris.
Clean the heating element with a damp cloth as needed.
Ensure the heating element is completely dry before next use.
• DO NOT clean in the dishwasher.
• Clean the internal and external side of the windows with a
cloth or sponge and warm water with dish soap. DO NOT use
metal cleaning utensils.
• Clean with a soft and damp cloth or sponge and wipe dry.
Grill tray
Crisper plate
Drip tray
Upper basket
cavity/ Lower
oven cavity
Upper basket
window/ Lower
oven window
Exterior
29
Any other servicing must be performed by an authorized representative.
WARNING
• Without proper cleaning, food and grease splatter may build up around the heating
element. This can cause smoke, fire, and personal injury.
• If you see or smell smoke, touch Cancel, unplug the appliance, and allow it to cool.
Remove food residue or grease with a soft cloth and dishsoap.
30
TROUBLESHOOTING
Problem Cause Solutions
Plug the power cord into a
grounded outlet
Product not
working
Re-plug the power cord to the
outlet or send to the designated
service center for repair
E1/E2 displayed
OPEN displayed
Pull out the frying bucket and
push it back to the machine to
assemble it in place
Send to the designated service
center for repair
The fan does
not run
Send to the designated service
center for repair
Fan noise
Send to the designated service
center for repair
Unable to push
the fryer into the
product smoothly
Send to the designated service
center for repair
White smoke will leak when
grilling greasy food, which is a
normal phenomenon
White smoke
Be sure to clean the air fryer
after baking each time
●
Power isn’t connected
●
Temperature sensor open/
Temperature sensor short
circuit protection
●
Frying bucket isn't assembled
in place
●
Power isn’t connected
●
The motor is damaged or other
components are short-circuited
●
Fan blade deformed
●
Fryer edge deformed
●
Greasy food is being baked
●
The fryer still has grease
residue from the previous bake
Operation of your appliance can lead to errors and malfunctions. The following tables
contain possible causes and notes for resolving an error message or malfunction. It is
recommended to read the tables carefully below in order to save your time and money
that may cost for calling to the service center.
Cause SolutionsProblem
No power
• Improper power cord and
outlet connection
• The unit is not operating
properly
Check that the power cord is
firmly plugged into outlet. If this
cannot solve the problem, please
contact the Customer Service
Center at +1-866-646-4332.
Contact the Customer Service
Center at +1-866-646-4332.
Display shows
E1 or E2
• Both the upper basket and
lower oven have not been
programmed
To activate Sync Finish a
function must be selected for
both cavities. Then, the
button will appear. If Sync Finish
is activated the Sync Finish
indicator will be lit up. See
OPERATION INSTRUCTIONS.
Cannot
activate Sync
Finish
• Not using knob
• Sync Finish is activated
• The upper basket and lower
oven are operating at the
same time
• Food not placed in an even
layer
Overall, the Two-Zone Air Fryer
Oven is faster than cooking two
consecutive batches in the same
air fryer.
However, if the upper basket
and lower oven are operating
simultaneously, cook times will
need to be increased. See
COOKING.
For best cooking performance,
place food in an even layer with
no overlapping. See COOKING.
Cannot select
function
Cannot pause
single cavity
Food
undercooked
After touching or the
knob can be rotated to change
the function and pushed to
select a function. The actual
functions cannot be touched for
selection. See OPERATION
INSTRUCTIONS.
While Sync Finish is activated,
either button will start,
pause, and resume both cavities
to ensure that both cavities
finish at the same time. If you
wish to control each cavity
independently, do not use Sync
Finish.
31
32
Cause SolutionsProblem
• Food improperly prepped
• Crisper plate not used in
upper basket
• Grill tray placed in wrong
slot
• Incorrect cook time or
temperature
For the best air frying perfor -
mance, always use the crisper
plate in the upper basket. The
crisper plate allows air to flow
underneath food and produces
the best cooking results.
For optimal crispiness, spray or
brush small amounts of oil onto
food before air frying. See
COOKING.
The lower oven is a unique
design. Traditional cook times
and temperatures may need to
be adjusted for the lower oven.
See COOKING.
Clean the interior and exterior
of windows after each use. See
CLEANING AND MAINTE-
NANCE.
Do not pile food too high or the
food will contact the top of the
upper cavity. This can result in
difficulty inserting and removing
the upper basket and may cause
food to burn.
Remove all debris from the
basket exterior and within the
upper cavity. See CLEANING
AND MAINTENANCE.
The grill tray can be placed into
an upper or lower slot within the
lower oven cavity. Ensure that
the grill tray is placed in the
proper slot before cooking. See
COOKING.
• Improper window cleaning
• Too much food within basket
• Debris on basket exterior or
within upper cavity
• Light not activated
Difficult to see
through
windows
Difficult to
remove or
insert upper
basket
Food not
crispy
Lower oven
improperly
cooking
Before looking through a
window, be sure to activate the
lights by touching .
33
1 YEAR LIMITED WARRANTY
This is the only express warranty for this product and is in lieu of any other warranty or
condition. This product is warranted to be (1) year from the date of original purchase.
During this period, your exclusive remedy is repair or replacement of this product or any
component found to be defective, at our option; however, you are responsible for all
costs associated with returning the product to us and our returning the product or
component under this warranty to you. If the product or component is no longer
available, we will replace with a similar one of equal or greater value. This warranty does
not cover wear from normal use, and damages to the product resulting from accident,
alteration, abuse, or misuse. This warranty extends only to the original consumer
purchaser or gift recipient. Keep the original sales. This warranty is void if products is
used for other than single family household use or subjected to any voltage and
waveform. We exclude all claims for special, incidental, and consequential damages by
breach of express or implied warranty. All liability is limited to amount of the purchase
price. Every implied warranty, including any statutory warranty or condition of
merchantability prohibited by law, in which case such warranty or condition is limited to
the duration of this written warranty. Legal rights that vary depending on where you live.
Some states or provinces do not allow limitations on implied warranties or special,
incidental consequential damages, so the foregoing limitations may not apply to you.
Please note that failure to complete and submit this form does not diminish your
warranty.
In the event of a warranty period claim, question, comments or if service is required for
this product, please contact us at the following:
1-866-646-4332
34
logo, word marks, trade name, trade dress and all versions there of are
trademarks, copyrights and other intellectual property rights, and all goodwill derived
valuable assets of Midea Group and/or its affiliates (“Midea”), to which Midea owns
from using any part of an Midea trademark. Use of Midea trademark for commercial
purposes without the prior written consent of Midea may constitute trademark
infringement or unfair competition in violation of relevant laws.
This manual is created by Midea and Midea reserves all copyrights thereof. No entity or
individual may use, duplicate, modify, distribute in whole or in part this manual, or
bundle or sell with other products without the prior written consent of Midea.
All the described functions and instructions were up to date at the time of printing this
manual. However, the actual product may vary due to improved functions and designs.
TRADEMARKS, COPYRIGHTS
AND LEGAL STATEMENT
35
DATA PROTECTION NOTICE
For the provision of the services agreed with the customer,
we agree to comply without restriction with all stipulations of applicable data protection
law, in line with agreed countries within which services to the customer will be delivered,
as well as, where applicable, the EU General Data Protection Regulation (GDPR).
Generally, our data processing is to fulfil our obligation under contract with you and for
product safety reasons, to safeguard your rights in connection with warranty and
product registration questions. In some cases, but only if appropriate data protection is
ensured, personal data might be transferred to recipients located outside of the
European Economic Area.
Further information are provided on request. You can contact our Data Protection
Officer via [email protected]. To exercise your rights such as right to object your
personal date being processed for direct marketing purposes, please contact us via
[email protected]. To find further information, please follow the QR Code.
2022
