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Disposal en
39
Fault Cause and troubleshooting
The cooking result is
not satisfactory.
Settings were unsuitable.
Adjustment values, e.g. temperature or cooking time, depend on the recipe, quantity and
food.
▶
Next time, set lower or higher values.
Tip:A lot of other information about the food preparation and corresponding adjustment
values can be found in the HomeConnect app or on our website www.neff-interna-
tional.com.
26 Disposal
26.1 Disposing of old appliance
Valuable raw materials can be reused by recycling.
1.
Unplug the appliance from the mains.
2.
Cut through the power cord.
3.
Dispose of the appliance in an environmentally
friendly manner.
Information about current disposal methods are
available from your specialist dealer or local author-
ity.
This appliance is labelled in accord-
ance with European Directive
2012/19/EU concerning used elec-
trical and electronic appliances
(waste electrical and electronic equip-
ment - WEEE).
The guideline determines the frame-
work for the return and recycling of
used appliances as applicable
throughout the EU.
27 Customer Service
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.), the production number (FD)
and the consecutive numbering (Z-Nr.) of your appli-
ance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
This product contains light sources from energy effi-
ciency class G. These light sources are available as a
spare part and should only be replaced by trained spe-
cialist staff.
27.1 Product number (E-Nr.), production
number (FD) and consecutive numbering (Z-
Nr.)
You can find the product number (E-Nr.), the produc-
tion number (FD) and the consecutive numbering (Z-
Nr.) on the appliance's rating plate.
You will see the rating plate with these numbers if you
open the appliance door. On some appliances with
steam-assisted cooking, you will find the rating plate
behind the control panel.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
You can also display the appliance information in the
basic settings.
→"Basic settings", Page23
28 Information regarding Free and Open Source Software
This product includes software components that are li-
censed by the copyright holders as free or open
source software.
The applicable licence information is stored on your
home appliance. You can also access the applicable li-
cence information via your HomeConnect app: "Profile
-> Legal information -> Licence Information".
1
You can
download the licence information on the brand product
website. (Please search on the product website for
your appliance model and additional documents). Al-
ternatively, you can request the relevant information
from [email protected] or BSH Hausgeräte GmbH,
Carl-Wery-Str. 34, 81739 Munich, Germany.
The source code will be made available to you on re-
quest.
Please send your request to [email protected] or
BSH Hausgeräte GmbH, Carl-Wery-Str.34, 81739 Mu-
nich, Germany.
Subject: „OSSREQUEST“
1
Depending on the appliance specifications
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