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TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
If the appliance fails to operate:
1. Check to make sure the appliance is plugged in correctly and securely. If it is not,
remove the plug from the outlet, wait 10 seconds and plug it back in securely.
2. Check for a blown or tripped circuit breaker in your home. If these seem to be
working correctly, test another appliance in the same outlet to ensure the outlet
is working correctly.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, DO NOT TRY TO ADJUST OR
REPAIR THE APPLIANCE YOURSELF.
CUSTOMER SERVICE
In the event you believe your appliance to be defective, please return it along with
your sales receipt to the place of purchase for resolution.
For any enquiries, please call our service center on: Tel: 1300 883 109
Mon-Fri 8:00am – 4:30pm WST
CALIBRATION / RECALIBRATION
This appliance is equipped with an auto-calibration setting for temperature and
volume. To auto-calibrate, please follow the steps below:
1. Fill the water tank to the max level.
2.
3. Press and hold the “Temp” button for 3 seconds - the temperature display will
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4. Press “Stop/Start” button to commence calibration. The appliance will enter
the adjusting mode: from 45-55-65-75-85-100 degrees sequential adjustment
and automatically exit after completion.
5. The time taken to complete the process is around 4-5 minutes.
Place a large container beneath the spout to catch the dispensed water.
© 2023 RVM Australia Pty Ltd. All Rights Reserved
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