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Frequently asked questions
167
Many malfunctions and faults that can occur in daily operation can be easily reme-
died. You can save time and money in many cases, as you do not need to contact
Miele Customer Service.
Information to help you rectify faults yourself can be found at www.miele.com/ser-
vice.
The following tables are designed to help you to find the cause of a malfunction or
a fault and to resolve it.
Problem Possible cause and solution
You cannot turn the ap-
pliance on.
The circuit breaker has tripped.
Reset the circuit breaker (see data plate for the
correct fuse rating).
There may be a technical fault.
Disconnect the steam oven from the power supply
for approx. 1minute by:
– tripping the relevant circuit breaker or screwing
the fuse out completely, or
– tripping the ground fault circuit interrupter
(GFCI) outlet.
If, after turning the circuit breaker or GFCI back on,
the steam oven will still not turn on, contact a
qualified service technician or Miele Customer
Service.
The oven does not heat
up.
Demo mode is activated.
The steam oven can be operated; however, the
heater elements will not work.
Deactivate demo mode (see “Showroom program”
under “Settings”).
The oven compartment has been heated by a warm-
ing drawer operating beneath it.
Open the door and let the oven cool down.
The fan can still be
heard after the appli-
ance has been turned
off.
The fan is still running.
The appliance is fitted with a fan which removes
steam from the oven. The fan will continue to run for
a while after the appliance has been switched off. It
will turn itself off automatically after a while.
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