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49TROUBLESHOOTING
ENGLISH
The appliance does
not heat.
Selected cycle does not use heat.
• Some cycles default to unheated or air drying. Select a cycle that allows heated drying.
Water leaks. The water container hose or the optional drain hose is not connected correctly.
• Connect the water container hose or the optional drain hose correctly.
The door is closed while clothes or foreign substance is caught in the door.
• Check if clothes or foreign substance is caught in the door before using the appliance. If
water leaks continuously, contact the LG Electronics Customer Information Center.
The appliance runs
and pauses by itself
after the drying cycle
finishes.
This is normal operation for the Wrinkle Care option.
• Check to see if the Wrinkle Care option has been selected. The option is designed to
prevent creases that are formed when the clothes are not unloaded promptly after the
drying cycle. When the option is set, the appliance runs for 10 seconds and pauses for 5
minutes. The option runs for up to 2 hours.
Drying ended earlier
than the initial
control panel time.
The clothes are dried according to the Dry level or Dry mode setting.
• If the humidity or temperature in the drum reaches the product setting, the dry cycle may
end earlier than the control panel time.
Clothes take too long
to dry.
Load is not properly sorted.
• Separate heavy items from lightweight items. Larger and heavier items take longer to dry.
Light items in a load with heavy items can fool the sensor because the light items dry
faster.
Large and heavy fabrics are loaded.
• Heavy fabrics take longer to dry because they tend to retain more moisture. To help
reduce and maintain more consistent drying times for large and heavy fabrics, separate
these items into smaller loads of a consistent size.
Dryer controls are not set properly.
• Use the appropriate control settings for the type of load you are drying. Some loads may
require an adjustment of the dry level setting for proper drying.
Lint filter needs to be cleaned.
• Remove the lint from the filter before every load. With the lint removed, hold the filter up
to a light to see if it is dirty or clogged. With some loads that produce high amounts of lint,
such as new bath towels, it may be necessary to pause the cycle and clean the filter during
the cycle.
• On models with a 3-piece lint filter, make sure to check, clean and reinstall both the inner
and outer parts of the filter.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.
The appliance is overloaded.
• Divide extra large loads into smaller loads for better drying performance and efficiency.
Dryer is a heat-pump model.
• Heat-pump dryer models can take longer to dry clothes. However, compared to a
conventional dryer, where the heater uses much more energy than the drum motor, a
heat-pump dryer uses a more efficient heat exchanger and will generally use less energy
overall, even during long cycles.
Drying time is not
consistent.
Heat settings, load size, or dampness of clothing is not consistent.
• The drying time for a load will vary depending on the size of the load, the type of fabrics,
the wetness of the clothes and the condition of the lint filter. An unbalanced load in the
appliance can cause poor spinning, resulting in wetter clothes which will take longer to
dry.
Problem Possible Cause & Solution
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