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48 TROUBLESHOOTING
Before Calling for Service
The dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an
early stage. If the dryer does not function properly or does not function at all, check the following before
you call for service.
Error Messages
Operation
Problem Possible Cause & Solution
Temp sensor error Temperature Sensor has malfunctioned.
• Unplug the power plug and call for service.
Drum temp error The temperature inside the drum has risen suddenly.
• Unplug the power plug and call for service.
Drum motor error The motor has stopped suddenly.
• Check if the amount of clothing exceeds the maximum load capacity.
• Unplug the power plug and call for service.
Compressor error The compressor has stopped suddenly.
• Unplug the power plug and call for service.
No drainage The drain hose is not connected properly.
• Connect the drain hose properly.
• Check if the drain hose is free of clogs or kinks and is not pinched behind or under the
dryer.
The drain pump motor has malfunctioned.
• Unplug the power plug and call for service.
The temperature at the installation location is below zero.
• The recommended surrounding temperature for installation is 41 - 95 ℉ (5 - 35 ℃).
Fan motor error The fan motor has stopped suddenly.
• Unplug the power plug and call for service.
Internal fan error The internal fan has malfunctioned.
• Unplug the power plug and call for service.
Condenser cover
error
The appliance is being operated without the condenser cover.
• Open the access panel and assemble the condenser cover.
Low voltage Power cord is connected incorrectly.
• Check the connection of the power cord to the terminal block.
Problem Possible Cause & Solution
The appliance will
not turn on.
Power cord is not properly plugged in.
• Make sure that the power plug is securely plugged into a grounded outlet matching the
appliance's rating plate.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.
The appliance does
not heat.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.
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