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12
Flame are frozen
1. Flame element is not attached
to the motor.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172or 661-4358826 .
2. Rotation motor is defective.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172 or 661-4358826.
Excessive noise in
the lower portion of
the heater.
1. Flame element isn’t seated
properly.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172 or 661-4358826.
2. Motor is defective.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172 or 661-4358826 .
Heater system
doesn’t come on.
1. Heater power switch is off.
Turn the heater power switch to the “ON” position.
2. Heater system is overheated.
Maybe the heater is covered or air inlet or air outlet
is blocked; remove the clothes or the blockage and
turn off the power switch and unplug it. Wait 10
minutes, and then turn the heater on again.
3. Loose wiring.
Check all wiring for loose connections. Contact a
qualified electrician.
4. The air inlet or air outlet is
blocked completely.
Leave adequate space around the unit. Remove the
blockage, on or in front of the air outlet.
“HEATER POWER”
Switch has been
flipped in the “on”
position, but there is
no airflow.
1. The heater system is
overheated. Temperature Limit
thermostat is cut off.
Check the air inlet and outlet. Turn off the power
switch and unplug it. Wait 10 minutes, and then
turn the heater on again.
2. Fan motor is defective.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172 or 661-4358826.
3. Fan blower is balanced badly.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172 or 661-4358826.
4. The “POWER” and the
“HEATER”
switches are not turned on.
Turn these two switches on.
Fan runs but no heat
is coming out.
1. Loose wiring.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172 or 661-4358826.
2. Bad heating element.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172 or 661-4358826 .
3. Build up of dirt on the fans.
Clean all fans.
4. Heater fan is defective.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172 or 661-4358826.
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