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Thermal Network Positioning System·Quick Start Guide
23
Appendix
Frequently Asked Questions (FAQ)
Device Running Error
Question:
The device fails to start up or reboots repeatedly.
The device constantly powers off unexpectedly when you pan/tilt
the device or call preset.
The device fails to zoom in/out or pan/tilt.
Answer:
Examine the power supply of the positioning system and see
whether it meets the requirements.
Select the power supply as close as possible.
Examine the power cord and see whether it meets the
requirements.
Device Upgrading
Question:
Device fails to upgrade.
Answer:
Examine if the device upgrading fails because of the poor network.
Examine if the upgrading program matches with the device type.
Others
Question:
The device live view is vague.
Answer:
Examine if you removed the protective film.
Examine if the lens is dirty or not.
Examine if any obstruction is nearby, e.g. spider web.
Question:
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