BODY MASSAGER
SL-402
Use & care manual
2
Safety Instruc�ons
Please read the following instruc�ons carefully before pu�ng your
massage deviceinto use to ensure trouble-free opera�on and op�mum
efficiency.Please retainthese opera�ng instruc�ons for further use!
• Always unplug this appliance from the electrical outlet immediately a�er using and before
cleaning.
• DO NOT reach for a product that has fallen into water. Unplug immediately.
• DO NOT use while bathing or in shower
• DO NOT place or store appliance where it can fall or be pulled into a tub or sink
• DO NOT place in or drop into water or other liquid
• An appliance should NEVER be le� una�ended when plugged in. Unplug from outlet when
not in use, and before pu�ng on or taking off parts.
• Close supervision is necessary when this appliance is used by, on, or near children, invalids,
or disabled persons.
• Use this appliance only for its intended use as described in this manual. DO NOT use
a�achments not recommended by Snailax; specifically, any a�achments not provided
with the unit.
• NEVER operate the appliance if it has a damaged cord or plug, if it is not working properly, if
it has been dropped or damaged, or dropped into water. Return the appliance to Snailax
Service Center for examina�on and repair.
• Keep the cord away from heated surfaces.
• NEVER drop or insert any object into any opening.
• DO NOT operate where aerosol (spray) products are being used or where oxygen is being
administered.
• DO NOT operate under a blanket or pillow. Excessive hea�ng can occur and cause fire,
electric shock, or injury to persons.
• DO NOT carry this appliance by supply cord or use cord as a handle.
• To disconnect, turn all controls to the off posi�on, then remove plug from outlet.
• DO NOT use outdoors.
• NEVER operate the appliance with the air openings blocked. Keep the air openings free of
lint, hair, and the like.
• NEVER operate on a so� surface such as a bed or couch where the air openings may be
blocked.
• Keep long hair away from the massager while in use.
• DO NOT use massager in close proximity to loose clothing or jewelry.
-TO REDUCE THE RISK OF ELECTRIC SHOCK:
-TO REDUCE THE RISK OF BURNS, ELECTRIC SHOCK,FIRE OR INJURY TO PERSONS:
DANGER!
WARNING!
3
Safety Instruc�ons
Tel: 734-709-6982
Monday-Friday 9:00AM-4:30PM
Email: [email protected]
Have ques�on ?
• Extensive use could lead to the product's excessive hea�ng and shorter life. Should thisd
occur, discon�nue use and allow the unit to cool before opera�ng.
• NEVER use this product directly on swollen or inflamed areas or skin erup�ons.
• DO NOT use this product as a subs�tute for medical a�en�on.
• DO NOT use this product before bed. The massage has a s�mula�ng effect and can delay
sleep.
• NEVER use this product while in bed.
• This product should NEVER be used by any individual suffering from any physical ailment that
would limit the user's capacity to operate the controls or who has sensory deficiencies in the
lower half of their body.
• This unit should not be used by children or invalids without adult supervision.
• NEVER use this product in automobiles.
• This appliance is intended for household use only.
• Keep children under the age of 13 away from this machine.
• This product is not intended for medical use. It is intended only to provide a luxurious
massage
• Consult your doctor prior to using this product, if:
- You are pregnant
- You have a pacemaker
- You have any concerns regarding your health
• NOT recommended for use by diabe�cs.
• NEVER leave the appliance una�ended, especially if children are present.
• NEVER cover the appliance when it is in opera�on.
• DO NOT use this product for more than 15 minutes at a �me.
– PLEASE READ ALL INSTRUCTIONS CAREFULLY
BEFORE OPERATING.
SAVE THESE INSTRUCTIONS
CAUTION
Thank you for purchasing Snailax Body Massager. With normal care and proper treatment,
it will provide years of reliable service.
FEATURES
TECHNICAL DATA
Measurements:
Weight:
Voltage:
Nominal Power:
Automa�c run�me:
6.69x4.25x5.91 inches
2.27 lbs
Input: AC 120V ~60Hz
max. 25 Wa�
15 minutes
Smooth
Deep �ssue
massage
Invigora�ng
Interchangeable heads
for all massage needs
So� mesh
cover
4
pads
Ergonomic and
lightweight design
Detachable & washable
massage head pads
5
Instruc�ons for use
This appliance has a polarized plug (one blade is wider than the other). This plug will fit in a
polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it
s�ll does not fit, contact a qualified electrician to install the proper outlet. DO NOT change the
plug in any way.
1. Plug the appliance into a 120-volt outlet and press the power bu�on once to ac�vate
the massage.
2. Adjust the massage intensity using the arrow bu�ons on the control panel;
up to increase the intensity, down to decrease the intensity (Fig. 1).
3. Press the auto-mode bu�on for a variable intensity pulsing massage.
4. Apply the massager head lightly to the area you wish to massage. Move the unit slowly,
holding it over the targeted area. Massage the area for a short period of �me and move to
another area. NEVER massage the same area for longer than 3 minutes.
5. To turn the unit off, push the power bu�on. For your safety, the device will automa�cally
turn off a�er 15 minutes of con�nuous use.
UP ARROW
-to increase intensity
DOWN ARROW
-to decrease intensity
AUTO PROGRAMS
POWER
Fig. 1
Opera�ng Instruc�ons
1. Turn off the massager before replacing another massage head.
2. A�ach the different heads by twis�ng clockwise (Figure 1), detach the installed massage head
by twis�ng an�-clockwise and pulling out (Figure 2). Always turn off the device while replacing
the heads
Fig. 1
6
Fig. 1
Fig. 2
Fig. 1
7
How to use your massager
Please use in the manner shown below
Abdomen Bu�
BackArm
Legs
Waist
8
TROUBLESHOOTING
Problem Solu�on
Massage heads rota�ng
at reduced speed.
The load on the massage heads is excessive. Reduce pressure
and try
again.
Device switches off
suddenly.
Device may have been in use for 15 minutes. Auto-shutoff func�on
ac�vated. Con�nue using by pressing the ‘On’ bu�on a�er res�ng
the unit for 15 minutes.
Over-heat protec�on func�on ac�vated. Device is switched off for
your safety. Please rest device for 15-30 minutes before restar�ng.
Device fails to start.
Check if device has been used for more than 15 minutes. If so, let
device rest for 15 minutes before con�nuing. Device may require
longer �me to cool in warmer environments.
Check if adaptor is plugged into socket.
Check if adaptor output is connected to device power inlet wire.
Jerky mo�on of massage
heads/Vibra�ons from
device.
Excessive pressure may have been applied to the device.
Reduce pressure and try again.
TO STORE
MAINTENANCE
• For your own safety we equip the massager with a protec�on against over-hea�ng
The massager will switch off automa�cally and will only allow switching on again
a�er an appropriate down�me.
• Likewise, you should allow your body some rest periods. To avoid straining your muscles
too much, we recommend to not exceed a con�nuous massage of 15 Minutes.
• Remove the adapter from the outlet when not in use.
• Do not setup or use the massager in a bathroom or similary wet / damp areas.
Unplug the appliance from the outlet and allow it to cool before storing in its box or in a cool, dry
place. Coil the cord and secure it with the supplied fastener. Do not hang the unit by the power
cord.
TO CLEAN
• The detachable massage head plush pads are hand/machine washable.
•
Clean the machine only with a so�, damp cloth and mild cleansing agent. Never allow water or
any other liquids to come into contact with the massager.
• DO NOT immerse the machine in any liquid to clean.
• NEVER use strong abrasives, detergents, or cleansing agents.
• NEVER use abrasive cleaners, brushes, gasoline, kerosene, glass or furniture polish, or paint
thinner to clean.
• DO NOT a�empt to repair the Massager. There are no user-serviceable parts. For service, contact
Consumer Rela�ons at the number listed in the Warranty sec�on.
9
WARRANTY
If the product(s) is damaged or defec�ve within a reasonable �me, Snailax offers the
warranty as below.
Valid proof of purchase under this Warranty:
Order numbers from online purchases made through Snailax official store (www.snailax.com)
or Snailax's direct-authorized resellers, currently only at Amazon/eBay/Walmart. For product(s)
obtained from other Channels, please contact the customer service of the Channel directly for
appropriate solu�on.
Warranty Claim Procedures:
1. Any product the customer believes is defec�ve and seeks for warranty, the customer must
provide to Customer Support:
2. If the warranty claim is jus�fied by Snailax Customer Support, customer(s) will obtain from
Snailax a Warranty/Return Authoriza�on Number (RMA Number)
3.Snailax reserves the right to specify that items be returned to the designated warehouse for
inspec�on or be inspected by our representa�ve in the field or be retained by customer.
4. Any claim for defec�ve merchandise returns must be packed in original packaging
5. The item(s) will be repaired or replaced or a refund credit will be issued once the item(s)
are delivered. When returning items with RMA# and a prepaid shipping label provided by
Snailax, Snailax takes responsibility for any damage or loss incurred in transit.
a) Valid proof of purchase (see below the defini�on of valid proof of purchase);
b) Pictures and/or descrip�on are required to claim defec�ve merchandise;
c) Model number and Series Number label a�ached to each product
Period
Within 30 Days
31- 90 Days
91 Days - 1 Year
1 Year - 3 Years
Return for refund
Yes
Yes a�er being jus�fied
No
No
Return for replacement
Yes if undamaged
Yes a�er being jus�fied
Yes a�er being jus�fied
Who paid shipping?
Snailax
Snailax
Buyer
Only to buyers who have
received extended warranty
Buyer
Snailax warrants the product to be free from defects in workmanship and materials, under
normal use, for a period of 12 months from the original invoice date, except as noted below.
Snailax products can be repaired or replaced within warranty period or returned for refund
within 90 days if the products break down in the period of proper use.
The warranty extends only to consumers, NOT to any retailers or resellers. This warranty is
effec�ve only if the product is purchased and operated in the country in which the product is
purchased. Warranty claims for product defects, unless extended warranty is registered,
expire 12 months from the purchase day. Warranty claims CANNOT be processed for items
that have exceeded the warranty period. The warranty does NOT cover the replaced,
refurbished product. The warranty does have other limita�ons as below “Warranty
Limita�ons”. To obtain warranty service on Snailax products, follow “Warranty Claim
Procedures” below.
10
WARRANTY
Extend Warranty for Free
2) Alterna�vely, like our Snailax Facebook
page at h�ps://facebook.com/snailax or
scan the QR code below, to message us with
your purchase proof
Warranty Limita�ons(this warranty does not include):
Refund Procedures:
(Refer to h�ps://www.snailax.com/pages/refund-policy for detail instruc�ons)
Warranty Disclaimer
THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. SNAILAX
SHALL HAVE NO LIABILITY FOR, AND EXPRESSLY DISCLAIMS ANY WARRANTY OR AFFIRMATION
OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THIS WARRANTY STATEMENT,
INCLUDING, WITHOUT LIMITATION
(1) THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE;
(2) ANY WARRANTY OR AFFIRMATION OF FACT RELATED TO MISUSE, IMPROPER SELECTION,
RECOMMENDATION, OR MISAPPLICATION OF ANY PRODUCT; AND
(3) ANY WARRANTY OR AFFIRMATION OF FACT THAT THE CATALOGS, LITERATURE AND
WEBSITES IT PROVIDES ACCURATELY ILLUSTRATE AND DESCRIBE PRODUCTS.
Snailax reserves all the right for final interpreta�on of these Terms of Warranty and Return
Policy above and the aright to change, modify, add or remove por�ons of these terms at any
�me without prior no�fica�on.
Normal wear and tear; Any condi�on resul�ng from other than ordinary residen�al wear or
any use for which the product was not intended, such as use in rental or contract trade or
commercial use; Any condi�on resul�ng from incorrect or inadequate maintenance or care;
Damage resul�ng from misuse, abuse, negligence, accidents or shipping damage, exposed to
environmental condi�ons temperatures, water, improper opera�on,improper installa�on,
improper use of electrical supply; transporta�on damage; the�,vandalism or;Damage
resul�ng from the a�achment or modifica�on of any unauthorized accessories;Fail to show
the valid proof of purchase;Lost or stolen products;Items that have expired their warranty
period; No quality-related issues (a�er 30 days of purchase);Free product/ Gi� offer by Snailax;
unauthorized repairs or modifica�on; Replaced or refurbished product.Dissa�sfac�on due to
buyer’s remorse (a�er 30 days of purchase).
1) Extend your warranty to 3 years by
visi�ng our Snailax online service center
at h�p://support.snailax.com or by
scanning the QR code below:
Your applica�on for a free warranty extension must be completed within 60 days
of purchase.
2750 Carpenter Road, Suite 1 B, Ann Arbor, 48108
Tel: 734-709-6982 (
Monday-Friday 9:00AM-4:30PM)
Email: [email protected]
Web: www.snailax.com
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protec�on against harmful interference in a residen�al installa�on. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instruc�ons, may cause harmful interference to radio communica�ons.
However, there is no guarantee that interference will not occur in a par�cular installa�on.
If this equipment does cause harmful interference to radio or television recep�on, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separa�on between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio / TV technician for help.
This device complies with Part 15 of the FCC Rules. Opera�on is subject to the following two
condi�ons:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired opera�on.
WARNING: Changes or modifica�ons to this unit is not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
FCC STATEMENT
*Please provide your order number before contac�ng customer support
SNAILAX CORPORATION
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