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15
Troubleshooting
If you have problems using this product, check the following points before you request
service. If you still have a problem, contact our technical support.
Problem Solution
No power Check that the power cables (battery/ignition/ground)
are properly connected (see “Wiring” on page 5).
Check that the vehicle ignition power (ACC) is
switched on.
The fuse is blown. Replace with a new fuse with the
same type and rating.
No sound Check that playback is not muted or paused.
Incorrect source input. Press MODE to select the
correct source.
Poor radio reception Check that a radio antenna is connected to the unit.
Fine tune the radio station (see “Tune To A Radio
Station” on page 8).
USB not playable Files are not playable, or the USB device is not
compatible with the unit.
Bluetooth not connected Check that Bluetooth on your mobile device is enabled.
Make sure your mobile device is located in Bluetooth
range.
The unit is connected with another Bluetooth device.
Disconnect the current Bluetooth connection.
Poor audio quality from
Bluetooth connection
Move your mobile device closer to the unit, or remove
obstacles or sources of interference that are affecting
Bluetooth reception.
No response Reset the unit (see “Reset The Unit” on page 7).
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