Home Cinema 3200/3800 User's Guide
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Contents
Home Cinema 3200/3800 User's Guide...................................................................................................... 9
Introduction to Your Projector ................................................................................................................. 10
Projector Features.............................................................................................................................. 10
Product Box Contents.................................................................................................................... 11
Additional Components ................................................................................................................ 12
Optional Equipment and Replacement Parts................................................................................. 13
Warranty and Registration Information .......................................................................................... 13
Notations Used in the Documentation ................................................................................................ 13
Where to Go for Additional Information .............................................................................................. 14
Additional Projector Software and Manuals........................................................................................ 14
Projector Part Locations ..................................................................................................................... 15
Projector Parts - Front/Top ............................................................................................................ 16
Projector Parts - Rear.................................................................................................................... 17
Projector Parts - Base.................................................................................................................... 18
Projector Parts - Control Panel ...................................................................................................... 19
Projector Parts - Remote Control................................................................................................... 21
Setting Up the Projector ........................................................................................................................... 23
Projector Placement........................................................................................................................... 23
Projector Setup and Installation Options ....................................................................................... 23
Projection Distance........................................................................................................................ 25
Projector Connections........................................................................................................................ 29
Connecting to an HDMI Video Source ........................................................................................... 29
Connecting to a Computer for HDMI Video and Audio................................................................... 30
Connecting to a Trigger Out Port ................................................................................................... 30
Connecting to External Speakers .................................................................................................. 31
Connecting to a Bluetooth Audio Device ....................................................................................... 32
Installing Batteries in the Remote Control .......................................................................................... 35
Using the Projector on a Network ............................................................................................................ 37
Wireless Network Projection .............................................................................................................. 37
Installing the Wireless LAN Module ............................................................................................... 37
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Selecting Wireless Network Settings Manually.............................................................................. 38
Wireless LAN Menu Settings .................................................................................................... 41
Restricted IP Addresses ........................................................................................................... 42
Using a QR Code to Connect a Mobile Device .............................................................................. 42
Searching for a Wireless Network ................................................................................................. 44
Selecting Wireless Network Settings in Windows.......................................................................... 46
Selecting Wireless Network Settings on Mac ................................................................................ 46
Enabling WPA or WPA2 Security .................................................................................................. 46
Wireless Security Menu Settings .............................................................................................. 47
Using Basic Projector Features ............................................................................................................... 49
Turning On the Projector .................................................................................................................... 49
Using the Home Screen................................................................................................................. 51
Turning Off the Projector .................................................................................................................... 52
Viewing 3D Images ............................................................................................................................ 54
Pairing the 3D Glasses with the Projector...................................................................................... 55
Charging the 3D Glasses............................................................................................................... 56
3D Viewing Range......................................................................................................................... 57
Selecting the Language for the Projector Menus................................................................................ 57
Adjusting the Image Height ................................................................................................................ 58
Adjusting the Image Position Using Lens Shift ................................................................................... 59
Image Shape...................................................................................................................................... 61
Correcting Image Shape with the Keystone Buttons...................................................................... 61
Correcting Image Shape with Quick Corner .................................................................................. 63
Resizing the Image with the Zoom Ring ............................................................................................. 65
Focusing the Image Using the Focus Ring......................................................................................... 66
Remote Control Operation ................................................................................................................. 66
Selecting an Image Source ................................................................................................................ 68
Projection Modes ............................................................................................................................... 68
Changing the Projection Mode Using the Menus........................................................................... 69
Image Aspect Ratio ............................................................................................................................ 69
Changing the Image Aspect Ratio ................................................................................................. 70
Available Image Aspect Ratios...................................................................................................... 70
Color Mode......................................................................................................................................... 71
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Changing the Color Mode.............................................................................................................. 72
Available Color Modes................................................................................................................... 72
Turning On Auto Iris....................................................................................................................... 73
Adjusting Projector Features ................................................................................................................... 74
Shutting Off the Picture and Sound Temporarily ................................................................................ 74
Adjusting the Color Convergence (Panel Alignment) ......................................................................... 74
Projector Security Features................................................................................................................ 78
Locking the Projector's Buttons ..................................................................................................... 78
Unlocking the Projector's Buttons ............................................................................................. 80
Installing a Security Cable ............................................................................................................. 80
Saving Settings to Memory and Using Saved Settings ...................................................................... 80
Adjusting the Menu Settings .................................................................................................................... 82
Using the Projector's Menus............................................................................................................... 82
Image Quality Settings - Image Menu ................................................................................................ 83
Input Signal Settings - Signal Menu.................................................................................................... 88
Projector Feature Settings - Settings Menu........................................................................................ 92
Projector Setup Settings - Extended Menu......................................................................................... 96
Projector Network Settings - Network Menu....................................................................................... 99
Projector Information Display - Info Menu ........................................................................................ 100
Event ID Code List....................................................................................................................... 102
Projector Reset Options - Reset Menu............................................................................................. 103
Maintaining and Transporting the Projector ......................................................................................... 105
Projector Maintenance ..................................................................................................................... 105
Cleaning the Lens........................................................................................................................ 105
Cleaning the Projector Case........................................................................................................ 106
Cleaning the 3D Glasses............................................................................................................. 106
Air Filter and Vent Maintenance .................................................................................................. 107
Cleaning the Air Filter.............................................................................................................. 107
Replacing the Air Filter............................................................................................................ 110
Projector Lamp Maintenance....................................................................................................... 112
Replacing the Lamp ................................................................................................................ 113
Resetting the Lamp Timer....................................................................................................... 117
Replacing the Remote Control Batteries ..................................................................................... 118
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Transporting the Projector................................................................................................................ 120
Solving Problems .................................................................................................................................... 122
Projection Problem Tips ................................................................................................................... 122
Projector Light Status ....................................................................................................................... 123
Solving Image or Sound Problems ................................................................................................... 125
Solutions When No Image Appears............................................................................................. 126
Solutions When "No Signal" Message Appears........................................................................... 127
Displaying From a PC Laptop ................................................................................................. 127
Displaying From a Mac Laptop ............................................................................................... 128
Solutions When "Not Supported" Message Appears ................................................................... 128
Solutions When Only a Partial Image Appears............................................................................ 128
Solutions When the Image is Not Rectangular ............................................................................ 129
Solutions When the Image Contains Noise or Static ................................................................... 130
Solutions When the Image is Fuzzy or Blurry .............................................................................. 130
Solutions When the Image Brightness or Colors are Incorrect .................................................... 131
Solutions When a 3D Image Does Not Display Correctly ............................................................ 132
Solutions to Panel Alignment Problems....................................................................................... 133
Solutions to Sound Problems ...................................................................................................... 133
Solutions to Bluetooth Audio Problems ....................................................................................... 134
Solving Projector or Remote Control Operation Problems ............................................................... 135
Solutions to Projector Power or Shut-Off Problems..................................................................... 135
Solutions to Remote Control Problems........................................................................................ 136
Solutions to HDMI Link Problems ................................................................................................ 136
Solutions When Wireless Authentication Fails ................................................................................. 137
Where to Get Help............................................................................................................................ 137
Technical Specifications ........................................................................................................................ 139
General Projector Specifications...................................................................................................... 139
Projector Lamp Specifications.......................................................................................................... 141
Remote Control Specifications ......................................................................................................... 141
Bluetooth Specifications................................................................................................................... 141
Projector Dimension Specifications.................................................................................................. 142
Projector Electrical Specifications .................................................................................................... 144
Projector Environmental Specifications............................................................................................ 145
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Projector Safety and Approvals Specifications................................................................................. 146
Safety and Approvals Specifications for Latin America .................................................................... 146
Supported Video Display Formats.................................................................................................... 147
Notices ..................................................................................................................................................... 150
Recycling.......................................................................................................................................... 150
Important Safety Information ............................................................................................................ 150
Warning Labels ................................................................................................................................ 151
Important Safety Instructions............................................................................................................ 151
Restriction of Use ........................................................................................................................ 154
List of Safety Symbols (corresponding to IEC60950-1 A2)............................................................... 154
FCC Compliance Statement............................................................................................................. 159
Binding Arbitration and Class Waiver ............................................................................................... 160
Trademarks...................................................................................................................................... 163
Copyright Notice............................................................................................................................... 163
A Note Concerning Responsible Use of Copyrighted Materials................................................... 164
Copyright Attribution.................................................................................................................... 164
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Home Cinema 3200/3800 User's Guide
Welcome to the Home Cinema 3200/3800 User's Guide.
For a printable PDF copy of this guide, click here.
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Introduction to Your Projector
Refer to these sections to learn more about your projector and this manual.
Projector Features
Notations Used in the Documentation
Where to Go for Additional Information
Additional Projector Software and Manuals
Projector Part Locations
Projector Features
The Home Cinema 3200 and 3800 projectors include these special features:
Bright, high-resolution projection system
• Up to 3000 lumens of color brightness (color light output) and 3000 lumens of white brightness (white
light output)
Note: Color brightness (color light output) and white brightness (white light output) will vary depending
on usage conditions. Color light output measured in accordance with IDMS 15.4; white light output
measured in accordance with ISO 21118.
• 4K PRO-UHD technology
• HDR and HLG support
• Images up to 300 inches (7.6 m) for projection on any wall or screen
Full 3D projection
• Active 3D projection with optional RF active shutter glasses
• Supports side-by-side, top-and-bottom, and frame-packing 3D formats
Flexible connectivity
• Two HDMI 2.0 ports for video device or computer connections with HDCP 2.2
• Support for an optical HDMI connection
• Bluetooth audio device connectivity
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Easy-to-use setup and operation features
• Vertical and horizontal lens shift, and vertical keystone correction buttons for flexible projector
placement
• 1.6× optical zoom ratio for improved zooming capability
Product Box Contents
Additional Components
Optional Equipment and Replacement Parts
Warranty and Registration Information
Parent topic: Introduction to Your Projector
Product Box Contents
Save all the packaging in case you need to ship the projector. Always use the original packaging (or
equivalent) when shipping.
Make sure your projector box included all of these parts:
1 Projector
2 Lens cap
3 Remote control batteries (two AA alkaline)
4 Remote control
5 Power cord
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Parent topic: Projector Features
Additional Components
Depending on how you plan to use the projector, you may need to obtain additional components.
Note: To connect a Mac that does not include a compatible video output port, you need to obtain an
adapter that allows you to connect to an input port on the projector. Contact Apple for compatible
adapter options. To connect a smartphone or tablet, you may need to obtain an adapter that allows you
to connect to the projector. This allows you to mirror your smartphone or tablet screens, watch movies,
and more. Contact your device manufacturer for compatible adapter options.
Unless listed as available from Epson in this table, see your local computer or electronics dealer for
purchase information.
Signal or connection
type
Additional component necessary
HDMI Compatible HDMI cable
Available for purchase from Epson or an authorized Epson reseller.
Optical HDMI Compatible optical HDMI cable
3D Compatible HDMI cable and active shutter 3D glasses
Available for purchase from Epson or an authorized Epson reseller.
Note: If your video source is a 3D Blu-ray disc, you also need a Blu-ray
player that supports 3D playback. See your local computer or electronics
dealer for purchase information.
Audio from certain ports Commercially available audio cable compatible with your device
External audio Speakers, an audio video receiver, or a video source with speaker
connections, and the cables necessary for connecting them
Parent topic: Projector Features
Related references
Optional Equipment and Replacement Parts
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Optional Equipment and Replacement Parts
You can purchase screens, other optional accessories, and replacement parts from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in
Canada. Or you can purchase online at epsonstore.com (U.S. sales) or epsonstore.ca (Canadian sales).
Epson offers the following optional accessories and replacement parts for your projector:
Option or part Part number
Genuine Epson replacement lamp (ELPLP85) V13H010L85
Replacement air filter (ELPAF39) V13H134A39
RF 3D glasses (ELPGS03) V12H548006
Projector ceiling mount (ELPMB22/30) CHF1000
Wireless LAN module (ELPAP10) V12H731P02
In addition to the accessories listed above, a 1-year extended service plan is available.
Parent topic: Projector Features
Warranty and Registration Information
Your projector comes with a basic warranty that lets you project with confidence. For details, see the
warranty brochure that came with your projector.
Note: Availability varies by region.
In addition, Epson offers free Extra Care Home Service. In the unlikely event of an equipment failure,
you won’t have to wait for your unit to be repaired. Instead, Epson will ship you a replacement unit
anywhere in the United States, Canada, or Puerto Rico. See the Extra Care Home Service brochure for
details.
Register your product online at this site: epson.com/webreg
Registering also lets you receive special updates on new accessories, products, and services.
Parent topic: Projector Features
Notations Used in the Documentation
Follow the guidelines in these notations as you read your documentation:
• Warnings must be followed carefully to avoid bodily injury.
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• Cautions must be observed to avoid damage to your equipment.
• Notes contain important information about your projector.
• Tips contain additional projection information.
Parent topic: Introduction to Your Projector
Where to Go for Additional Information
Need quick help on using your projector? Here's where to look for help:
• epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean)
View FAQs (frequently asked questions) and e-mail your questions to Epson technical support 24
hours a day.
• If you still need help after checking this manual and any other sources listed here, you can use the
Epson PrivateLine Support service to get help fast. For details, see "Where to Get Help."
Parent topic: Introduction to Your Projector
Related references
Where to Get Help
Additional Projector Software and Manuals
After connecting and setting up the projector, install the projector software as necessary. You may need
to install it from a software CD, if included, or download the software and manuals as necessary.
You can install the projector software programs listed here and view their manuals for instructions on
using them.
Note: If you still need help after checking this manual and the sources listed here, you can use the
Epson PrivateLine Support service to get help fast. For details, see "Where to Get Help."
Projector software Manual Description
Epson iProjection app Instructions are included
with the app
Lets you project from an iOS or Android device
if your projector is connected to a network that
includes a wireless access point.
Visit epson.com/iprojection (U.S.) or
epson.ca/iprojection (Canada) for more
information.
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Projector software Manual Description
— Open Source Software
License
You can download this document from the
Epson web site. Go to epson.com/support
(U.S.) or epson.ca/support (Canada) and
select your projector.
Parent topic: Introduction to Your Projector
Related references
Where to Get Help
Projector Part Locations
Check the projector part illustrations to learn about the parts on your projector.
Note: The Home Cinema 3800 is shown in most illustrations in this manual, unless noted otherwise.
Projector Parts - Front/Top
Projector Parts - Rear
Projector Parts - Base
Projector Parts - Control Panel
Projector Parts - Remote Control
Parent topic: Introduction to Your Projector
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Projector Parts - Front/Top
1 Lamp cover
2 Air exhaust vent
3 Focus ring
4 Lens cap
5 Lens
6 Zoom ring
7 Remote receiver
8 Front adjustable feet
9 Air intake vent/air filter cover
10 Vertical lens shift dial
11 Horizontal lens shift dial
12 Control panel and lights
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Parent topic: Projector Part Locations
Projector Parts - Rear
1 Speakers (Home Cinema 3800)
2 AC input port
3 Trigger Out port (Home Cinema 3800)
4 RS-232C port (Home Cinema 3800)
5 Security cable attachment point
6 Audio Out port
7 Cable holder
8 DC Out (2.0A) port (USB power for optical HDMI connections)
9 Remote receiver
10 USB port
11 Service port
12 HDMI2 port
13 HDMI1 port
Parent topic: Projector Part Locations
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Projector Parts - Control Panel
Home Cinema 3200
1 Lamp light
2 Status light
3 Power button and light
4 Home button
5 Horizontal keystone adjustment buttons (adjust screen shape) and arrow buttons
6 Vertical keystone adjustment buttons (adjust screen shape) and arrow buttons
7 Esc button (cancels/exits functions)
8 Enter button (selects options)
9 Menu button (accesses projector menu system)
10 Temp light
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Home Cinema 3800
1 Lamp light
2 Status light
3 Power button and light
4 Home button
5 Volume control buttons, horizontal keystone adjustment buttons (adjust screen shape), and arrow
buttons
6 Vertical keystone adjustment buttons (adjust screen shape) and arrow buttons
7 Esc button (cancels/exits functions)
8 Enter button (selects options)
9 Menu button (accesses projector menu system)
10 Temp light
Parent topic: Projector Part Locations
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Projector Parts - Remote Control
1 On button (turns on projector)
2 Standby button (turns off the projector)
3 Source buttons (select specific video input sources)
4 Pattern button (displays a test pattern)
5 Control buttons (control playback and other features of connected devices that support the HDMI
CEC standard)
Link Menu button (displays the main menu of the connected device)
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6 HDMI Link button (displays the settings menu for HDMI Link)
7 Color Mode button (selects display modes)
8 HDR button (displays Dynamic Range menu)
9 Arrow buttons (move though on-screen options)
10 Default button (returns selected setting to default value)
11 Menu button (accesses projector menu system)
12 Fine/Fast button (improves image response time for high frame rate sources)
13 Keystone button (corrects image distortion)
14 User button (customizable for different functions)
15 Memory button (accesses the Memory menu)
16 RGBCMY button (adjusts hue, saturation, and brightness for each RGBCMY color)
17 Grayscale button (adjusts grayscale level)
18 3D Format button (changes the 3D format)
19 Auto Iris button (displays the Auto Iris menu)
20 Frame Int button (adjusts the Frame Interpolation setting)
21 Esc button (cancels/exits functions)
22 Enter button (selects options)
23 Image Enh button (displays the Image Enhancement menu)
24 Volume up/down buttons (adjusts volume) (Home Cinema 3200 controls externally connected
speakers only)
25 Mute button (turns off sound only)
26 Aspect button (selects the image aspect ratio)
27 A/V Mute button (turns off picture and sound)
28 Home button (displays the Home screen)
29 Illumination button (temporarily lights the remote control buttons)
Parent topic: Projector Part Locations
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Setting Up the Projector
Follow the instructions in these sections to set up your projector for use.
Projector Placement
Projector Connections
Installing Batteries in the Remote Control
Projector Placement
You can place the projector on almost any flat surface to project an image.
You can also install the projector in a ceiling mount if you want to use it in a fixed location.
Keep these considerations in mind as you select a projector location:
• Place the projector on a sturdy, level surface or install it using a compatible mount.
• Leave plenty of space around and under the projector for ventilation, and do not place it on top of or
next to anything that could block the vents.
• Place the projector parallel to the screen.
• Position the projector within reach of a grounded electrical outlet or extension cord.
Projector Setup and Installation Options
Projection Distance
Parent topic: Setting Up the Projector
Projector Setup and Installation Options
You can set up or install your projector in the following ways:
Front
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Rear
Front Ceiling
Rear Ceiling
Wherever you set up the projector, make sure to position it squarely in front of the center of the screen,
not at an angle, if possible. If the projector cannot be centered in front of the screen, use lens shift to
reposition the image instead of using keystone correction for better image quality.
If you project from the ceiling or from the rear, be sure to select the correct Projection option in the
projector's menu system.
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Parent topic: Projector Placement
Related references
Projector Setup Settings - Extended Menu
Projection Distance
The distance at which you place the projector from the screen determines the approximate size of the
image. The image size increases the farther the projector is from the screen, but can vary depending on
the zoom factor, aspect ratio, and other settings.
Use the tables here to determine approximately how far to place the projector from the screen based on
the size of the projected image. (Conversion figures may have been rounded up or down.)
You can also use the projector Throw Distance Calculator at epson.com/support (U.S.) or
epson.ca/support (Canada).
Vertical lens shift adjustment
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Horizontal lens shift adjustment
1 Screen or image size
2 Distance between projector and screen
3 Distance from center of lens to bottom of the projected image when the lens is shifted to the
highest position
4 Distance from center of lens to bottom of the projected image when the lens is shifted to the
lowest position
5 Distance the projected image moves from the center when the lens is shifted to its maximum
position left or right
16:9 Aspect Ratio Image or Screen
27
Screen or image size (1) Projection distance (2)
Wide to Tele
40 inches (101.6 cm) 46 to 74 inches
(116 to 189 cm)
60 inches (152.4 cm) 69 to 112 inches
(175 to 285 cm)
80 inches (203.2 cm) 93 to 150 inches
(235 to 381 cm)
100 inches (254 cm) 116 to 188 inches
(295 to 477 cm)
120 inches (304.8 cm) 139 to 226 inches
(354 to 574 cm)
150 inches (381 cm) 175 to 283 inches
(444 to 718 cm)
200 inches (508 cm) 233 to 377 inches
(593 to 958 cm)
Screen or image size
(1)
Offset from lens
center (3)
Offset from lens
center (4)
Offset from lens center (5)
40 inches (101.6 cm) 2 inches (5 cm) 21.6 inches (55 cm) 8.4 inches (21 cm)
60 inches (152.4 cm) 2.9 inches (7 cm) 32.4 inches (82 cm) 12.6 inches (32 cm)
80 inches (203.2 cm) 3.9 inches (10 cm) 43.1 inches (110 cm) 16.7 inches (43 cm)
100 inches (254 cm) 4.9 inches (12 cm) 53.9 inches (137 cm) 20.9 inches (53 cm)
120 inches (304.8 cm) 5.9 inches (15 cm) 64.7 inches (164 cm) 25.1 inches (64 cm)
150 inches (381 cm) 7.4 inches (19 cm) 80.9 inches (205 cm) 31.4 inches (80 cm)
200 inches (508 cm) 9.8 inches (25 cm) 107.8 inches (274 cm) 41.7 inches (106 cm)
4:3 Aspect Ratio Image or Screen
28
Screen or image size (1) Projection distance (2)
Wide to Tele
40 inches (101.6 cm) 56 to 91 inches
(143 to 232 cm)
60 inches (152.4 cm) 85 to 138 inches
(215 to 350 cm)
80 inches (203.2 cm) 114 to 184 inches
(288 to 467 cm)
100 inches (254 cm) 142 to 230 inches
(361 to 585 cm)
120 inches (304.8 cm) 171 to 277 inches
(434 to 703 cm)
150 inches (381 cm) 214 to 346 inches
(544 to 879 cm)
200 inches (508 cm) 286 to 462 inches
(726 to 1174 cm)
Screen or image size Offset from lens
center (2)
Offset from lens
center (3)
Offset from lens center (4)
40 inches (101.6 cm) 2.4 inches (6 cm) 26.4 inches (67 cm) 10.2 inches (26 cm)
60 inches (152.4 cm) 3.6 inches (9 cm) 39.6 inches (101 cm) 15.4 inches (39 cm)
80 inches (203.2 cm) 4.8 inches (12 cm) 52.8 inches (134 cm) 20.5 inches (52 cm)
100 inches (254 cm) 6 inches (15 cm) 66 inches (168 cm) 25.9 inches (66 cm)
120 inches (304.8 cm) 7.2 inches (18 cm) 79.2 inches (201 cm) 31.1 inches (79 cm)
150 inches (381 cm) 9 inches (23 cm) 99 inches (251 cm) 38.9 inches (99 cm)
200 inches (508 cm) 12 inches (30 cm) 132 inches (335 cm) 51.9 inches (132 cm)
Parent topic: Projector Placement
29
Projector Connections
See these sections to connect the projector to a variety of projection sources.
Caution: If you will use the projector at altitudes above 4921 feet (1500 m), turn on High Altitude Mode
to ensure the projector's internal temperature is regulated properly.
Connecting to an HDMI Video Source
Connecting to a Computer for HDMI Video and Audio
Connecting to a Trigger Out Port
Connecting to External Speakers
Connecting to a Bluetooth Audio Device
Parent topic: Setting Up the Projector
Related references
Projector Setup Settings - Extended Menu
Connecting to an HDMI Video Source
If your video source has an HDMI port, you can connect it to the projector using an optional HDMI cable.
The HDMI connection provides the best image quality.
1. Connect the HDMI cable to your video source's HDMI output port.
2. Connect the other end to one of the projector's HDMI ports. If you are connecting an optical HDMI
cable, you must also connect the cable's USB power connector to the DC Out (2.0A) port.
You can also select the Fast setting using the Fine/Fast button on the remote control to reduce lag time.
Note: When an audio/video source that meets the HDMI CEC standard is connected to the projector's
HDMI port, you can use the projector's remote control to control certain features of the linked device by
pressing the HDMI Link button on the remote control and setting HDMI Link to On.
30
Parent topic: Projector Connections
Related references
Projector Feature Settings - Settings Menu
Connecting to a Computer for HDMI Video and Audio
If your computer has an HDMI port, you can connect it to the projector using an optional HDMI cable.
Note: To connect a Mac that includes only a Mini DisplayPort, Thunderbolt port, or Mini-DVI port for
video output, you need to obtain an adapter that allows you to connect to the projector's HDMI port.
Contact Apple for compatible adapter options.
1. Connect the HDMI cable to your computer's HDMI output port.
2. Connect the other end to one of the projector's HDMI ports. If you are connecting an optical HDMI
cable, you must also connect the cable's USB power connector to the DC Out (2.0A) port.
Note: Built-in speakers are available only on the Home Cinema 3800. Make sure the HDMI audio
playback device on your computer's audio settings is set to EPSON PJ.
Parent topic: Projector Connections
Connecting to a Trigger Out Port
You can connect your projector to external devices such as motorized screens that support a trigger
signal. When active, a 12V signal is sent to the connected device while the projector is powered on.
Note: The Trigger Out port is available only on the Home Cinema 3800.
1. Connect a 3.5 mm stereo mini-jack cable to the external device's trigger port. See your device's
documentation for details.
31
2. Connect the other end to the projector's Trigger Out port.
3. Turn on the Trigger Out setting in the projector's Extended > Operation menu.
Parent topic: Projector Connections
Related references
Projector Setup Settings - Extended Menu
Connecting to External Speakers
To enhance the sound from your presentation, you can connect the projector to external self-powered
speakers. You can control the volume using the projector's remote control.
You can also connect the projector to an amplifier with speakers.
Note: The projector's built-in speaker system (Home Cinema 3800) is disabled when you connect
external speakers.
Note: The Audio Out port is disabled when a Bluetooth Audio device is paired to the projector.
Note: To control audio being output from the projector's built-in speaker system (Home Cinema 3800) or
the Audio Out port, make sure Projector is selected as the Audio Out Device setting. To control audio
from externally connected speakers or an AV system through CEC, select AV System as the Audio Out
Device setting.
1. Make sure your computer or video source is connected to the projector with both audio and video
cables as necessary.
2. Locate the appropriate cable to connect your external speakers, such as a stereo mini-jack-to-pin-
jack cable, or another type of cable or adapter.
3. Connect one end of the cable to your external speakers as necessary.
32
4. Connect the stereo mini-jack end of the cable to your projector's Audio Out port.
Parent topic: Projector Connections
Related references
Projector Feature Settings - Settings Menu
Connecting to a Bluetooth Audio Device
You can connect your projector to Bluetooth audio devices such as speakers or headphones to output
audio from a streaming device or other video source connected to the projector.
Note: The Bluetooth audio device must be A2DP compliant. There may be a slight delay in audio output.
Bluetooth audio devices are not supported in some countries and regions.
Note: When a Bluetooth audio device is paired to the projector, the built-in speaker system (Home
Cinema 3800) and the Audio Out port are disabled.
1. Turn on the projector.
2. Press the Menu button.
33
3. Select the Settings menu and press Enter.
4. Select HDMI Link and press Enter.
5. Select Audio Out Device and press Enter.
6. Select Projector and press Enter.
7. Press Esc until you return to the Settings menu.
34
8. Select Bluetooth and press Enter.
9. Select Bluetooth Audio and press Enter.
10. Select On and press Enter.
11. Press Esc to return to the Bluetooth menu.
12. Make sure the Bluetooth audio device you want to connect to is in pairing or discovery mode (see
your Bluetooth audio device manual for details).
13. Select Search Bluetooth Device and press Enter to display a list of available devices.
35
14. Select the device you want to connect to and press Enter.
15. Press the Esc button to return to the previous screen or the Menu button to exit the menu.
The next time you turn on the projector, the last connected device is automatically connected. To change
the connected device, repeat these steps.
Parent topic: Projector Connections
Installing Batteries in the Remote Control
The remote control uses the two AA batteries that came with the projector.
Caution: Use only the type of batteries specified in this manual. Do not install batteries of different types,
or mix new and old batteries.
1. Remove the battery cover.
36
2. Insert the batteries with the + and – ends facing as shown.
3. Replace the battery cover and press it down until it clicks into place.
Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat
or flame. Keep batteries out of the reach of children; they are choking hazards and are very
dangerous if swallowed.
Parent topic: Setting Up the Projector
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Using the Projector on a Network
Follow the instructions in these sections to set up your projector for use on a network.
Wireless Network Projection
Wireless Network Projection
You can project over a wireless network. To do this, you must set up your projector and computer for
wireless projection.
Note: The Epson 802.11b/g/n wireless LAN module is not included with your projector and is optional.
To connect wirelessly to your projector, configure the connection using the projector's Network menus.
After connecting and setting up the projector, install the projector software. You may need to install it
from a software CD, if included, or download the software and manuals as necessary.
Note: Wireless network connectivity is not recommended for video streaming.
Installing the Wireless LAN Module
Selecting Wireless Network Settings Manually
Using a QR Code to Connect a Mobile Device
Searching for a Wireless Network
Selecting Wireless Network Settings in Windows
Selecting Wireless Network Settings on Mac
Enabling WPA or WPA2 Security
Parent topic: Using the Projector on a Network
Related references
Optional Equipment and Replacement Parts
Installing the Wireless LAN Module
To use the projector over a wireless network, install the Epson 802.11b/g/n wireless LAN module in the
projector. Do not install any other type of wireless module.
Note: The wireless LAN module is not included with your projector.
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Insert the wireless LAN module into the USB port.
The light on the wireless LAN module turns on when the module is installed and operating. The light
flashes when the module is communicating over the network.
Parent topic: Wireless Network Projection
Related references
Optional Equipment and Replacement Parts
Selecting Wireless Network Settings Manually
Before you can project from your wireless network, you must select the network settings for the projector
using its menu system.
1. Turn on the projector.
2. Press the Menu button.
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3. Select the Network menu and press Enter.
4. Make sure the Wireless LAN Power setting is set to On.
5. Select Network Configuration and press Enter.
6. Select the Basic menu and press Enter.
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7. Select the following basic options as necessary:
• Projector Name lets you enter a name up to 16 alphanumeric characters long to identify the
projector over the network.
• Remote Password lets you enter a password up to 8 alphanumeric characters long for accessing
the Remote or Basic Control screen on a smartphone or tablet.
• Display LAN Info lets you select how the projector displays network information. You can select
an option to display a QR code that lets you quickly connect your iOS or Android devices with the
Epson iProjection app.
Note: Use the displayed keyboard to enter the name, passwords and keyword. Press the arrow
buttons on the remote control to highlight characters and press Enter to select them.
8. Select the Wireless LAN menu and press Enter.
9. Select the settings on the Wireless LAN menu as necessary for your network.
10. When you finish selecting settings, select Complete and follow the on-screen instructions to save
your settings and exit the menus.
After you complete the wireless settings for your projector, you need to select the wireless network on
your computer, or iOS or Android device.
Wireless LAN Menu Settings
Restricted IP Addresses
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Parent topic: Wireless Network Projection
Wireless LAN Menu Settings
Setting Options Description
Connection Mode Quick
Advanced
Selects the type of wireless
connection:
Quick: lets you quickly connect
to local devices without an
internet connection
Advanced: lets you connect to
multiple computers via a wireless
network access point
(infrastructure mode)
Channel 1ch
6ch
11ch
In Quick connection mode,
selects the frequency band
(channel) used by the wireless
LAN
SSID Up 32 alphanumeric characters Sets the SSID (network name) of
the wireless LAN system the
projector is connecting to
Search Access Point To Search View Searches for available wireless
network access points in
Advanced connection mode
IP Settings DHCP
IP Address
Subnet Mask
Gateway Address
Set DHCP to On to allow the
network to assign addresses
automatically.
If you set DHCP to Off, you can
manually enter the network's IP
Address, Subnet Mask, and
Gateway Address (see list of
restricted IP addresses in link
below).
SSID Display On
Off
Selects whether to display the
SSID on the network standby
screen and the Home screen
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Setting Options Description
IP Address Display On
Off
Selects whether to display the IP
address on the network standby
screen and the Home screen
Parent topic: Selecting Wireless Network Settings Manually
Related references
Restricted IP Addresses
Restricted IP Addresses
When manually entering IP Settings, you cannot use these ranges of IP addresses:
Setting Restricted IP addresses
IP Address 0.0.0.0
127.x.x.x
224.0.0.0 to 255.255.255.255
Subnet Mask 0.0.0.0
255.255.255.255
Gateway Address 0.0.0.0
127.x.x.x
224.0.0.0 to 255.255.255.255
Parent topic: Selecting Wireless Network Settings Manually
Using a QR Code to Connect a Mobile Device
After you select the wireless network settings for your projector, you can display a QR code on the
screen and use it to connect a mobile device using the Epson iProjection app.
Note: Make sure you have installed the latest version of Epson iProjection on your device. Visit
epson.com/iprojection (U.S.) or epson.ca/iprojection (Canada) for more information.
1. Press the Menu button.
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2. Select the Network menu and press Enter.
3. Select Network Configuration and press Enter.
4. Select the Basic menu and press Enter.
5. Set the Display LAN Info setting to Text & QR Code.
6. Select Complete and follow the on-screen instructions to save your settings and exit the menus.
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7. Do one of the following:
• Press the LAN button on the remote control.
• Select Display the QR Code in the projector's Network menu.
• Press the Home button on the remote control and select Display the QR Code on the Home
screen.
Your projector displays the QR code on the projection surface.
Note: If you do not see the QR code after pressing the LAN button, press Enter to display it.
8. Start Epson iProjection on your mobile device.
9. Use the QR code reader feature to read the QR code and connect your device to the projector. Visit
epson.com/iprojection (U.S.) or epson.ca/iprojection (Canada) for instructions.
Parent topic: Wireless Network Projection
Searching for a Wireless Network
You can use your projector's site survey function to quickly locate and connect to available wireless
networks.
1. Turn on the projector.
2. Press the Menu button.
3. Select the Network menu and press Enter.
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4. Select Network Configuration and press Enter.
5. Select the Wireless LAN menu and press Enter.
6. Select Advanced as the Connection Mode setting and press Enter.
7. Select Search Access Point and press Enter.
8. Select the name of the wireless network you want to connect to and press Enter.
9. If the network has security enabled, enter the wireless password.
You see a screen like this:
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10. Select the settings on the Security menu as necessary for your network.
11. When you finish selecting settings, select Complete and follow the on-screen instructions to save
your settings and exit the menus.
Parent topic: Wireless Network Projection
Selecting Wireless Network Settings in Windows
Before connecting to the projector, select the correct wireless network on your computer.
1. To access your wireless utility software, access the Desktop and double-click the network icon on
the Windows taskbar.
2. Do one of the following:
• If your projector is set up on an existing network (Advanced mode), select the network name
(SSID).
• If your projector is configured for Quick mode, select the projector's SSID.
3. Click Connect.
Parent topic: Wireless Network Projection
Selecting Wireless Network Settings on Mac
Before connecting to the projector, select the correct wireless network on your Mac.
1. Click the AirPort icon on the menu bar at the top of the screen.
2. Make sure AirPort is turned on, then do one of the following:
• If your projector is set up on an existing network (Advanced mode), select the network name
(SSID).
• If your projector is configured for Quick mode, select the projector's SSID.
Parent topic: Wireless Network Projection
Enabling WPA or WPA2 Security
Set up the WPA or WPA2 security settings to match your network's settings. Check with your network
administrator for guidance on entering the correct information.
1. Turn on the projector.
2. Press the Menu button.
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3. Select the Network menu and press Enter.
4. Select Network Configuration and press Enter.
5. Select the Security menu and press Enter.
6. Select the settings on the Security menu as necessary for your network.
7. When you finish selecting settings, select Complete and follow the on-screen instructions to save
your settings and exit the menus.
Wireless Security Menu Settings
Parent topic: Wireless Network Projection
Wireless Security Menu Settings
Settings on the Security menu let you select the type of security and security settings that match the
network you are connecting the projector to.
Setting Options Description
Security No
WPA2-PSK
WPA/WPA2-PSK
Selects the type of security used
on the wireless network
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Using Basic Projector Features
Follow the instructions in these sections to use your projector's basic features.
Turning On the Projector
Turning Off the Projector
Viewing 3D Images
Selecting the Language for the Projector Menus
Adjusting the Image Height
Adjusting the Image Position Using Lens Shift
Image Shape
Resizing the Image with the Zoom Ring
Focusing the Image Using the Focus Ring
Remote Control Operation
Selecting an Image Source
Projection Modes
Image Aspect Ratio
Color Mode
Turning On the Projector
Turn on the computer or video equipment you want to use before you turn on the projector so it can
display the image source.
1. Remove the projector's lens cap.
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2. Connect the power cord to the projector's power inlet.
3. Plug the power cord into an electrical outlet.
Note: With Direct Power On turned on, the projector turns on as soon as you plug it in.
4. Press the power button on the projector or the On button on the remote control to turn on the
projector.
Warning: Never look into the projector lens when the lamp is on. This can damage your eyes and is
especially dangerous for children.
If you do not see a projected image right away, try the following:
• Turn on the connected computer or video device.
• Insert a DVD or other video media and press the play button, if necessary.
• Press the button for the video source on the remote control.
• If the Home screen is displayed, select the source you want to project.
Using the Home Screen
Parent topic: Using Basic Projector Features
Related references
Projector Setup Settings - Extended Menu
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Using the Home Screen
You can select input sources and other frequently used options from the Home screen.
1. To display the Home screen, do one of the following:
• Press the Home button on the remote control.
• Turn on the projector with the Home Screen Auto Disp setting enabled.
• Turn on the projector when no signal is received from the selected input source.
2. Press the arrow buttons on the remote control or control panel to navigate the screen, and press
Enter to select an option.
1 Select the video source you want to project
2 Display the Connection Guide
3 Display the projector's menus
4 Select customizable menu options
5 Select to change the 3D settings
6 Select to change the Color Mode
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Note: You can select the customizable menu options using the Custom Function 1 and Custom
Function 2 settings in the Extended menu.
3. Press the Home button to hide the Home screen.
Parent topic: Turning On the Projector
Related references
Projector Setup Settings - Extended Menu
Turning Off the Projector
Before turning off the projector, shut down any computer connected to it so you can see the computer
display during shutdown.
Note: Turn off this product when not in use to prolong the life of the projector. Lamp life will vary
depending upon mode selected, environmental conditions, and usage. Brightness decreases over time.
Note: When using the A/V Mute feature, the projector lamp is still on. To turn off the lamp, turn off the
projector.
1. Press the power button on the projector or the Standby button on the remote control.
The projector displays a shutdown confirmation screen.
2. Press the power button on the projector or the Standby button on the remote control again. (To
leave it on, press any other button.)
The lamp and the status light turn off.
53
3. To transport or store the projector, make sure the status light is off, then unplug the power cord.
Caution: To avoid damaging the projector or lamp, never unplug the power cord when the status
light is on or flashing.
4. Replace the projector's lens cap.
Parent topic: Using Basic Projector Features
Related tasks
Shutting Off the Picture and Sound Temporarily
Transporting the Projector
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Viewing 3D Images
You can view 3D images using your projector. Viewing 3D images requires a 3D-compatible video
device, a compatible HDMI cable, and a pair of Epson RF 3D glasses (not included with your projector).
You can purchase Epson RF 3D glasses from an Epson authorized reseller. To find the nearest reseller,
call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Or you can purchase
online at epsonstore.com (U.S. sales) or epsonstore.ca (Canadian sales).
Note: Make sure the 3D Display setting on the Signal menu is set to Auto or 3D.
1. Connect a 3D-compatible video device to the projector using a compatible HDMI cable.
2. Turn on the video device, then turn on the projector.
3. Begin playback from the video device.
Note: Make sure you set the video device to play content in 3D mode.
4. Press the 3D Format button on the remote control to activate 3D mode, if necessary.
5. Slide the power switch on the 3D glasses to the On position.
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6. Put on the 3D glasses and view the projected image. If you do not see a 3D image, pair the glasses
with the projector.
Note: If you change the video source or you are not within range of your projector, the glasses enter
standby mode and the status light flashes green. Slide the power switch on the glasses to the Off
position and then back to the On position to resume 3D viewing.
Note: Make sure you are within 32 ft (10 m) of the projector when using the 3D glasses or you may
lose your connection.
Pairing the 3D Glasses with the Projector
Charging the 3D Glasses
3D Viewing Range
Parent topic: Using Basic Projector Features
Related references
Input Signal Settings - Signal Menu
Optional Equipment and Replacement Parts
Pairing the 3D Glasses with the Projector
Pair the glasses with the projector to establish communication between them for 3D viewing.
1. Turn on the projector.
2. Set the image source on the projector to HDMI.
3. Project a 3D image.
4. Slide the power switch on the 3D glasses to the On position.
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5. Move the glasses within 10 feet (3 m) of the projector and hold down the Pairing button for at least
three seconds.
The status light on the glasses flashes green and red. If pairing is successful, the light turns green
for 10 seconds and then turns off.
Parent topic: Viewing 3D Images
Charging the 3D Glasses
When the status light on the glasses flashes red to indicate a low battery, it is time to charge the glasses.
1. Connect the smaller end of the charging cable to the port on the bridge of the glasses.
Note: Make sure you connect the cable in the correct orientation or you may damage the glasses or
cable.
2. Do one of the following:
• Plug the other end of the charging cable into a powered USB port on a computer or other device.
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• Plug the other end of the charging cable into a USB-to-AC adapter with the following
specifications:
Input: 100-240V, ~0.15A, 50-60Hz
Output: 5V=1A
The glasses are fully charged when the status light on the glasses stays green.
Parent topic: Viewing 3D Images
3D Viewing Range
When you view 3D images, make sure you are positioned within the viewing range shown here.
1 32 ft (10 m)
Parent topic: Viewing 3D Images
Selecting the Language for the Projector Menus
If you want to view the projector's menus and messages in another language, you can change the
Language setting.
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1. Turn on the projector.
2. Press the Menu button.
3. Select the Extended menu and press Enter.
4. Select the Language setting and press Enter.
5. Select the language you want to use and press Enter.
6. Press Menu or Esc to exit the menus.
Parent topic: Using Basic Projector Features
Adjusting the Image Height
If you are projecting from a table or other flat surface, and the image is too high or low, you can adjust
the image height using the projector's adjustable feet.
1. Turn on the projector and display an image.
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2. If the image is tilted, rotate the front feet to adjust their height.
3. Use the vertical and horizontal lens shift dials on the projector to adjust the position of the projected
image as necessary.
If the projected image is unevenly rectangular, you need to adjust the image shape.
Parent topic: Using Basic Projector Features
Related concepts
Image Shape
Adjusting the Image Position Using Lens Shift
If you cannot install the projector directly in front of the screen, you can adjust the position of the
projected image using the lens shift feature.
Follow these guidelines when using lens shift to adjust your images:
• When adjusting the image height, position the image lower than where you want it to be and then
move it up using the vertical lens shift dial. This helps prevent the image from moving down after
adjustment.
• Keep the vertical and horizontal lens shift dials in their center positions for the clearest picture.
Note: Wait 30 minutes after turning on the projector before setting the focus, zoom, and lens shift for
maximum accuracy.
1. Turn on the projector and display an image.
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2. Turn the vertical and horizontal lens shift dials on the projector to adjust the position of the projected
image as necessary.
1 Center of lens
2 Projected image when lens shift is set in the center
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3 V × 60%
4 H × 24%
Note: You cannot move the image to both the horizontal and vertical maximum values.
Parent topic: Using Basic Projector Features
Image Shape
You can project an evenly rectangular image by placing the projector directly in front of the center of the
screen and keeping it level. If you place the projector at an angle to the screen, or tilted up or down, or off
to the side, you may need to correct the image shape for the best display quality.
Correcting Image Shape with the Keystone Buttons
Correcting Image Shape with Quick Corner
Parent topic: Using Basic Projector Features
Correcting Image Shape with the Keystone Buttons
You can use the projector's keystone correction buttons to correct the shape of an image that is
unevenly rectangular on the sides.
Note: To provide the best possible image quality, adjust the projector's position to correct the image
shape. If this isn't possible, use the keystone correction buttons on the projector to correct the image
shape.
Note: To use the keystone correction feature, you must first set the lens to the center-top position using
the lens shift dials.
Note: Wait 30 minutes after turning on the projector before setting the focus for maximum accuracy.
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1. Turn on the projector and display an image.
Note: You can also display the pattern by pressing the Pattern button on the remote control.
2. Press one of these keystone buttons on the control panel to display the Keystone adjustment
screen.
Home Cinema 3200
Home Cinema 3800
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3. Press a keystone button on the projector's control panel to adjust the image shape.
After correction, your image is slightly smaller.
Note: If the projector is installed out of reach, you can also correct the image shape with the remote
control using the Keystone settings in the projector menus.
Parent topic: Image Shape
Related references
Projector Feature Settings - Settings Menu
Correcting Image Shape with Quick Corner
You can use the projector's Quick Corner setting to correct the shape and size of an image that is
unevenly rectangular on all sides.
Note: To provide the best possible image quality, adjust the projector's position to correct the image
shape. If this isn't possible, use the Quick Corner setting to correct the image shape.
1. Turn on the projector and display an image.
Note: You can also display the pattern by pressing the Pattern button on the remote control.
2. Press the Menu button.
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3. Select the Settings menu and press Enter.
4. Select the Keystone setting and press Enter.
5. Select the Quick Corner setting and press Enter. Then press Enter again.
You see the Quick Corner adjustment screen:
6. Use the arrow buttons on the projector or remote control to select the corner of the image you want
to adjust. Then press Enter.
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7. Press the arrow buttons to adjust the image shape as necessary.
8. When you are finished, press Esc.
Parent topic: Image Shape
Related references
Projector Feature Settings - Settings Menu
Resizing the Image with the Zoom Ring
1. Turn on the projector and display an image. Wait 30 minutes after turning on the projector before
setting the focus for maximum accuracy.
Note: You can display a pattern to aid in adjusting the projected image using the Pattern button on
the remote control.
2. To enlarge or reduce the image size, rotate the projector's zoom ring.
Parent topic: Using Basic Projector Features
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Focusing the Image Using the Focus Ring
1. Turn on the projector and display an image. Wait 30 minutes after turning on the projector before
setting the focus for maximum accuracy.
Note: You can display a pattern to aid in adjusting the projected image using the Pattern button on
the remote control.
2. To sharpen the image focus, rotate the projector’s focus ring.
Parent topic: Using Basic Projector Features
Remote Control Operation
The remote control lets you control the projector from almost anywhere in the room. You can point it at
the screen, or the front or back of the projector.
Make sure that you aim the remote control at the projector's receivers within the distance and angles
listed here.
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Vertical
1 32 feet (10 m)
2 ± 30°
Horizontal
1 32 feet (10 m)
2 ± 30°
Note: Avoid using the remote control in conditions with bright fluorescent lights or in direct sunlight, or
the projector may not respond to commands. If you will not use the remote control for a long time,
remove the batteries.
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Parent topic: Using Basic Projector Features
Selecting an Image Source
If you connected multiple image sources to the projector, such as a computer and DVD player, you may
want to switch from one image source to the other.
1. Make sure the connected image source you want to use is turned on.
2. For video image sources, insert a DVD or other video media and press its play button, if necessary.
3. Press the button for the source you want on the projector's control panel or remote control. If there is
more than one port for that source, press the button again to cycle through the sources.
1 HDMI1 port source
2 HDMI2 port source
3 LAN source
Parent topic: Using Basic Projector Features
Projection Modes
Depending on how you positioned the projector, you may need to change the projection mode so your
images project correctly.
• Front (default setting) lets you project from a table in front of the screen.
• Front/Ceiling flips the image over top-to-bottom to project upside-down from a ceiling or wall mount.
• Rear flips the image horizontally to project from behind a translucent screen.
• Rear/Ceiling flips the image over top-to-bottom and horizontally to project from the ceiling and behind
a translucent screen.
Changing the Projection Mode Using the Menus
Parent topic: Using Basic Projector Features
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Changing the Projection Mode Using the Menus
You can change the projection mode to flip the image over top-to-bottom and/or left-to-right using the
projector menus.
1. Turn on the projector and display an image.
2. Press the Menu button.
3. Select the Extended menu and press Enter.
4. Select the Projection setting and press Enter.
5. Select a projection mode and press Enter.
6. Press Menu or Esc to exit the menus.
Parent topic: Projection Modes
Related concepts
Projector Placement
Image Aspect Ratio
The projector can display images in different width-to-height ratios called aspect ratios. Normally the
input signal from your video source determines the image's aspect ratio. However, for certain images
you can change the aspect ratio to fit your screen by pressing a button on the remote control.
If you always want to use a particular aspect ratio for a certain video input source, you can select it using
the projector's menus.
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Changing the Image Aspect Ratio
Available Image Aspect Ratios
Parent topic: Using Basic Projector Features
Changing the Image Aspect Ratio
You can change the aspect ratio of the displayed image to resize it.
Note: For HDMI sources, the input signal determines the image's aspect ratio.
1. Turn on the projector and switch to the image source you want to use.
2. Press the Aspect button on the remote control.
A list of the available aspect ratios appears.
3. To cycle through the available aspect ratios for your input signal, press the up or down arrow button.
4. Press Enter to select the aspect ratio.
Parent topic: Image Aspect Ratio
Related references
Available Image Aspect Ratios
Input Signal Settings - Signal Menu
Available Image Aspect Ratios
You can select the following image aspect ratios, depending on the input signal from your image source.
Note: When the projector is in 3D mode, the aspect ratio is automatically set to Normal. If you project
3D images in Anamorphic Wide mode (Home Cinema 3800), only 1080p/24 Hz/frame packing signals
are supported. When 4K Enhancement is turned on, you can only select Normal mode, or
Anamorphic Wide or Horiz. Squeeze modes (Home Cinema 3800).
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Note: Black bands and cropped images may project in certain aspect ratios, depending on the aspect
ratio and resolution of your input signal.
Aspect ratio setting Description
Auto Automatically sets the aspect ratio according to the input signal.
Normal Displays images using the full projection area and maintains the
aspect ratio of the image.
Full Displays images using the full width of the projection area, but does
not maintain the aspect ratio.
Zoom Displays images using the full width of the projection area and
maintains the aspect ratio of the image.
Anamorphic Wide
(Home Cinema 3800)
Displays images recorded at Cinema Scope size when you attach a
commercially available anamorphic lens to the projector.
Horiz. Squeeze
(Home Cinema 3800)
Stretches the horizontal aspect of the image when you attach a
commercially available anamorphic lens to the projector.
Parent topic: Image Aspect Ratio
Related references
Input Signal Settings - Signal Menu
Color Mode
The projector offers different Color Modes to provide optimum brightness, contrast, and color for a
variety of viewing environments and image types. You can select a mode designed to match your image
and environment, or experiment with the available modes.
If you always want to use a particular color mode for a certain video input source, you can select it using
the projector menus.
Changing the Color Mode
Available Color Modes
Turning On Auto Iris
Parent topic: Using Basic Projector Features
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Changing the Color Mode
You can change the projector's Color Mode using the remote control to optimize the image for your
viewing environment.
1. Turn on the projector and switch to the image source you want to use.
2. If you are projecting from a DVD player or other video source, insert a disc or other video media and
press the play button, if necessary.
3. Press the Color Mode button on the remote control to change the Color Mode.
A list of available Color Modes appears.
4. To cycle through all the available Color Modes for your input signal, press the up or down arrow
button or keep pressing the Color Mode button.
5. Press Enter to select a Color Mode.
Parent topic: Color Mode
Related references
Available Color Modes
Image Quality Settings - Image Menu
Available Color Modes
You can set the projector to use these Color Modes, depending on the input source you are using:
Color Mode Description
Dynamic Best for projecting in a bright room
Bright Cinema Best for projecting in a room with closed curtains
Natural Best for projecting in a dark room
Cinema Best for projecting color movies in a dark room
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Parent topic: Color Mode
Turning On Auto Iris
In certain color modes, you can turn on the Auto Iris setting to automatically optimize the image based on
the brightness of the content you project.
1. Turn on the projector and switch to the image source you want to use.
2. Press the Menu button.
Note: You can also press the Auto Iris button on the remote control to access the Auto Iris setting
directly.
3. Select the Image menu and press Enter.
4. Select the Auto Iris setting and choose one of the following:
• Normal for standard brightness adjustment.
• High Speed to adjust brightness as soon as the scene changes.
Note: You can set Auto Iris for each Color Mode that supports the feature.
5. Press Menu or Esc to exit the menus.
Parent topic: Color Mode
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Adjusting Projector Features
Follow the instructions in these sections to use your projector's feature adjustments.
Shutting Off the Picture and Sound Temporarily
Adjusting the Color Convergence (Panel Alignment)
Projector Security Features
Saving Settings to Memory and Using Saved Settings
Shutting Off the Picture and Sound Temporarily
You can temporarily turn off the projected picture and sound if you want to redirect your audience's
attention during a presentation. Any sound or video action continues to run, however, so you cannot
resume projection at the point that you stopped it.
Note: If the picture and sound are off for more than 30 minutes, the power automatically turns off. You
can adjust this setting using the projector's menu system.
1. Press the A/V Mute button on the remote control to temporarily stop projection and mute any sound.
Note: To mute only the audio, press the Mute button on the remote control.
2. To turn the picture and sound back on, press the A/V Mute button again.
Parent topic: Adjusting Projector Features
Adjusting the Color Convergence (Panel Alignment)
You can use the Panel Alignment feature to manually adjust the color convergence (the alignment of the
red and blue colors) in the projected image.
Note: You can adjust only the red or blue color convergence. Green is the standard color panel and
cannot be adjusted.
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Note: Allow your projector to warm up for at least 10 to 15 minutes and make sure the image is in focus
before you use the Panel Alignment feature. For best results, project an image sized at least 60 inches
(152 cm) diagonally in a dark room and on a projection surface that is not colored or textured.
1. Turn on the projector.
2. Press the Menu button.
3. Select the Extended menu and press Enter.
4. Select the Display setting and press Enter.
5. Select the Panel Alignment setting and press Enter.
6. Select the Panel Alignment setting and press Enter.
7. Select On and press Enter.
8. Select the Select Color setting and choose one of the following:
• R to adjust the red color convergence.
• B to adjust the blue color convergence.
9. Select the Pattern Color setting and press Enter.
10. Select the pattern you want to use and press Enter.
11. Select Start Adjustments and press Enter.
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You see this screen:
12. Select one of the following:
• Select Shift the whole panel to adjust the whole panel at the same time. (This is not
recommended, as usually only certain areas of the panel need to be adjusted.) Continue with step
13.
• Select Adjust the four corners to adjust the corners of the panel one at a time. Skip to step 16.
13. Press Enter.
You see a screen like this:
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14. Use the arrow buttons on the remote control to adjust the color alignment of the color you selected
for the Select Color setting.
15. When you are finished adjusting the screen, press Enter.
You see this screen:
Note: The Shift the whole panel option affects the grid lines in the entire screen. To fine-tune your
adjustments, continue with the next steps.
16. Select Adjust the four corners and press Enter. (Otherwise, select Exit and press Enter.)
17. Use the arrow buttons on the remote control to adjust the color alignment in the corner of the screen
highlighted by the orange box.
18. Press the Enter button to move to the next corner of the screen.
19. When you are finished adjusting each corner of the screen, press Enter.
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You see this screen:
20. Do one of the following:
• If your projector's panel alignment is now correct, select Exit and press Enter to return to the
Panel Alignment menu.
• If your projector needs additional panel alignment, select Select intersection and adjust and
press Enter. Use the arrow keys on the remote control to highlight the corner of any misaligned
box on the screen, press Enter, make any necessary adjustments and press Enter again. Repeat
this step as necessary for the other intersections.
Parent topic: Adjusting Projector Features
Projector Security Features
You can secure your projector to deter theft or prevent unintended use by setting up the following
security features:
• Button lock security to block operation of the projector using the buttons on the control panel.
• Security cabling to physically cable the projector in place.
Locking the Projector's Buttons
Installing a Security Cable
Parent topic: Adjusting Projector Features
Locking the Projector's Buttons
You can lock the buttons on the projector's control panel to prevent anyone from using the projector.
Note: You can use the remote control to control the projector when the control panel buttons are locked.
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1. Press the Menu button.
2. Select the Settings menu and press Enter.
3. Select the Lock Setting setting and press Enter.
4. Select one of these lock types and press Enter:
• To lock the projector's power button, select Child Lock. To turn the projector on, you must press
the power button for longer than three seconds.
Note: Child Lock does not prevent the projector from turning on when the power cord is
connected and the Direct Power On Setting is set to On.
• To lock all buttons except the power button, select Control Panel Lock > Partial Lock.
Note: The lock icon is displayed on the screen if any control panel buttons are pressed while
this setting is enabled.
You see a confirmation prompt.
5. Select Yes and press Enter.
Unlocking the Projector's Buttons
Parent topic: Projector Security Features
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Unlocking the Projector's Buttons
If the projector's buttons have been locked, hold the power button on the projector's control panel for
seven seconds to unlock them.
Parent topic: Locking the Projector's Buttons
Installing a Security Cable
You can use the security slot on the back of the projector to attach a Kensington lock. See your local
computer or electronics dealer for purchase information.
Parent topic: Projector Security Features
Related references
Projector Parts - Rear
Saving Settings to Memory and Using Saved Settings
You can save customized settings from the Image menu for each of your video inputs and then select
the saved settings whenever you want to use them.
1. Turn on the projector and display an image.
2. Press the Menu button.
Note: You can also press the Memory button on the remote control to access the Memory menu
directly.
3. Select the Settings menu and press Enter.
4. Select the Memory setting and press Enter.
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You see this screen:
5. Select one of the following options:
• Load Memory: Overwrites your current settings with saved settings
• Save Memory: Saves your current settings to memory (10 memories with different names are
available)
Note: A memory name that has already been used is indicated by a blue mark. Saving over a
previously saved memory overwrites the settings with your current settings.
• Erase Memory: Erases the selected memory settings
• Rename Memory: Renames a saved memory
6. Press Esc to exit.
Parent topic: Adjusting Projector Features
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Adjusting the Menu Settings
Follow the instructions in these sections to access the projector menu system and change projector
settings.
Using the Projector's Menus
Image Quality Settings - Image Menu
Input Signal Settings - Signal Menu
Projector Feature Settings - Settings Menu
Projector Setup Settings - Extended Menu
Projector Network Settings - Network Menu
Projector Information Display - Info Menu
Projector Reset Options - Reset Menu
Using the Projector's Menus
You can use the projector's menus to adjust the settings that control how your projector works. The
projector displays the menus on the screen.
1. Press the Menu button on the control panel or remote control.
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You see the menu screen displaying the Image menu settings.
2. Press the up or down arrow button to move through the menus listed on the left. The settings for
each menu are displayed on the right.
Note: The available settings depend on the current input source, resolution, or other menu settings.
3. To change settings in the displayed menu, press Enter.
4. Press the up or down arrow button to move through the settings.
5. Change the settings using the buttons listed on the bottom of the menu screens.
6. To return all the menu settings to their default values, select Reset.
7. When you finish changing settings on a menu, press Esc.
8. Press Menu or Esc to exit the menus.
Parent topic: Adjusting the Menu Settings
Image Quality Settings - Image Menu
Settings on the Image menu let you adjust the quality of your image for the input source you are currently
using.
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Note: The available settings depend on the currently selected input source.
To change settings for an input source, make sure the source is connected and select that source.
Setting Options Description
Color Mode See the list of available Color
Modes
Adjusts the vividness of image
colors for various image types
and environments
Brightness Varying levels available Lightens or darkens the overall
image
Contrast Varying levels available Adjusts the difference between
light and dark areas of the image
Color Saturation Varying levels available Adjusts the intensity of the image
colors
Tint Varying levels available Adjusts the balance of green to
magenta tones in the image
Sharpness Standard
Thin Line Enhancement
Thick Line Enhancement
Adjusts the sharpness or
softness of image details
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Setting Options Description
White Balance Color Temp.
G-M Correction
Custom
Grayscale
Color Temp.: sets the overall
color tone; higher values tint the
image blue and lower values tint
the image red
G-M Correction: adjusts green
or red levels
Custom: adjusts the offset and
gain for each RGB color
Grayscale: adjusts red, green,
blue, and brightness levels for
the selected adjustment level
Image Enhancement — See the Image Enhancement
settings table in this topic
Note: This menu is available only
with an HDMI connection.
Advanced Gamma
RGBCMY
Selects various detailed color
settings
Gamma: adjusts the gamma
levels of the image. Select
Custom to adjust the gamma
while viewing the image or a
graph. The horizontal axis of the
gamma adjustment graph shows
the input signal level, and the
vertical axis shows the output
signal level. Settings are saved
for each type of input source or
Color Mode.
RGBCMY: adjusts the hue,
saturation, and brightness for
each color
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Setting Options Description
Power Consumption High
Medium
ECO
Selects the brightness mode of
the projector lamp
High: sets maximum lamp
brightness
Medium: reduces the brightness
of the lamp
ECO: reduces lamp brightness
and fan noise, and saves power
and lamp life
Auto Iris Off
Normal
High Speed
Adjusts the projected luminance
based on the image brightness
when certain Color Modes are
selected
Note: Depending on the image,
you may hear the Auto Iris
operating, but this is not a
malfunction.
Image Enhancement settings
Setting Description
4K Enhancement
*3
Projects at a higher resolution
Image Preset Mode Selects one of five preset groups of settings for the
next image enhancement options
Frame Interpolation
*1 *2 *3
Adjusts the smoothness of movement in the image
from an HDMI source (1080p only with 4K
Enhancement set to Off)
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Setting Description
Deinterlacing
*1 *2
Sets whether to convert interlaced-to-progressive
signals for certain video image types
• Off: for fast-moving video images
• Video: for most video images
• Film/Auto: for movies, computer graphics, and
animation
Noise Reduction
*1 *2 *3
Reduces flickering in analog images
MPEG Noise Reduction
*1 *2 *3
Reduces the noise or artifacts seen in MPEG video
Super-resolution
*2
Sharpens blurred images resulting from increasing
resolution
• Fine Line Adjustment: enhances the contrast
and outlines of complicated images
• Soft Focus Detail: enhances the contrast and
outlines of smooth backgrounds
Detail Enhancement
*2
Enhances details to create clear outlines
Note: Range and Strength options vary based on
the Image Preset Mode setting.
*1: This can only be set when Signal > Advanced > Image Processing is set to Fine.
*2: This cannot be set when Image Preset Mode is set to Off.
*3: This cannot be set when 4K signals are being input.
Note: The Brightness setting does not affect lamp brightness. To change the lamp brightness mode,
use the Power Consumption setting.
Parent topic: Adjusting the Menu Settings
Related references
Available Color Modes
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Input Signal Settings - Signal Menu
Normally the projector detects and optimizes the input signal settings automatically. If you need to
customize the settings, you can use the Signal menu.
Note: The available settings depend on the currently selected input source. You cannot change the
Signal menu settings when the LAN source is selected.
To change settings for an input source, make sure the source is connected and select that source.
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Setting Options Description
3D Setup 3D Display
3D Format
3D Depth
Diagonal Screen Size
3D Brightness
Inverse 3D Glasses
3D Viewing Notice
Selects various 3D options
3D Display: enables 3D mode
3D Format: selects the 3D
format
3D Depth: sets the depth for the
3D image
Diagonal Screen Size: selects
the actual size of the screen to
maximize the 3D effect
3D Brightness: adjusts the
brightness of the 3D image
Inverse 3D Glasses: reverses
the images projected for the left
and right eyes (enable only if 3D
images do not display correctly)
3D Viewing Notice: enables the
viewing notice displayed when
using 3D mode
Aspect Auto
Normal
Full
Zoom
Anamorphic Wide (Home
Cinema 3800)
Horiz. Squeeze (Home Cinema
3800)
Sets the aspect ratio (width-to-
height ratio) for the selected
input source
Note: Depending on the input
source, selecting Full or Zoom
may crop the projected image.
Overscan Auto
Off
4%
8%
Changes the projected image
ratio to make the edges hidden
by a selectable percentage or
automatically
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Setting Options Description
Color Space Auto
BT.709
BT.2020
Sets the conversion system for
the color space
Note: Selecting the incorrect
color space for the input source
may adversely affect the image
colors. The recommended
setting in most cases is Auto.
Dynamic Range Dynamic Range
Signal Status
HDR10 Setting
HLG Setting
Dynamic Range: sets the range
of dark and bright areas in
images; choose from Auto
(recommended), SDR, HDR10,
or HLG
Signal Status: displays the
image signal
HDR10 Setting: adjusts the PQ
curve from 1 to 16
HLG Setting: adjusts the HLG
curve from 1 to 16
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Setting Options Description
Advanced Video Range
EDID
Image Processing
Video Range: sets the video
range to match the setting of the
device connected to the HDMI
input port
EDID: sets the EDID settings;
select Normal for 3840 × 2160
30Hz signals; select Expanded
for 3840 × 2160 60Hz signals
Image Processing: adjusts how
images are processed; select
Fast to display images quicker;
select Fine to display images in
higher quality
Note: The Fast setting disables
some Image Enhancement
settings.
Parent topic: Adjusting the Menu Settings
Related concepts
Image Aspect Ratio
Related tasks
Viewing 3D Images
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Projector Feature Settings - Settings Menu
Options on the Settings menu let you customize various projector features.
Setting Options Description
Keystone H/V-Keystone
Quick Corner
Adjusts the projected image shape
H/V Keystone: lets you manually
correct the angles of the horizontal
and vertical sides
Quick Corner: select to adjust the
position of the four corners
Blanking — Covers part of the image with a
black box. Can be used to hide
raster lines from certain signals
such as broadcast content.
Audio Volume
Inverse Audio (Home Cinema
3800)
Adjust the projector's audio output
Volume: adjusts the volume
Inverse Audio: inverts the left and
right audio output channels; select
On when projecting from a ceiling
and playing sound from the
projector's speakers
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Setting Options Description
HDMI Link Device Connections
HDMI Link
Audio Out Device
Power On Link
Power Off Link
Link Buffer
Adjusts options that allow the
projector remote to control HDMI-
connected devices
Device Connections: lists the
devices connected to the HDMI1
and HDMI2/MHL ports
HDMI Link: enables or disables
HDMI Link
Audio Out Device: selects which
device or port outputs audio. Select
Projector to output audio from a
device connected to the Audio Out
port or from the projector's built-in
speaker system (Home Cinema
3800). Select AV System to output
audio from externally connected
speakers or an AV system through
CEC.
Power On Link: controls what
happens when you turn on the
projector or a linked device. Select
PJ -> Device or Bidirectional to
turn on the linked device when the
projector is turned on. Select
Device -> PJ or Bidirectional to
turn on the projector when the
linked device is turned on
Power Off Link: controls whether
linked devices are turned off when
the projector is turned off
Link Buffer: improves weak HDMI
Link connections
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Setting Options Description
Bluetooth Search Bluetooth Device
Bluetooth Audio
Connected Device
Search Bluetooth Device:
searches for available Bluetooth
devices
Bluetooth Audio: turns Bluetooth
Audio on or off
Connected Device: displays
information for the connected
Bluetooth Audio device
Lock Setting Child Lock
Control Panel Lock
Controls control panel button
locking to secure the projector
Child Lock: locks the power button
when the projector is off
Control Panel Lock:
• Full Lock: locks all buttons
• Partial Lock: locks all buttons
except the power button
• Off: no buttons locked
User Button 3D Display
Power Consumption
Info
Assigns a menu option to the User
button on the remote control for
one-touch access
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Setting Options Description
Memory Load Memory
Save Memory
Erase Memory
Rename Memory
Controls the saved projector
settings and lens positions
Load Memory: displays the list of
customized settings entries that you
have created
Save Memory: saves the current
projector settings to the projector's
memory
Erase Memory: lets you delete a
saved memory
Rename Memory: lets you rename
a saved memory using 9
predetermined name types or up to
12 characters in a customized name
Parent topic: Adjusting the Menu Settings
Related concepts
Image Shape
Related tasks
Connecting to a Bluetooth Audio Device
Locking the Projector's Buttons
Saving Settings to Memory and Using Saved Settings
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Projector Setup Settings - Extended Menu
Settings on the Extended menu let you customize various projector setup features that control its
operation.
Setting Options Description
Home Screen Home Screen Auto Disp.
Custom Function 1
Custom Function 2
Adjust settings on the Home
Screen
Home Screen Auto Disp.:
controls whether the Home
screen displays automatically
when the projector is turned on
Custom Function 1 / Custom
Function 2: let you customize
the options displayed on the
Home screen and save your
settings as a preset
Display — See the Display settings table in
this topic
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Setting Options Description
Projection Front
Front/Ceiling
Rear
Rear/Ceiling
Selects the way the projector
faces the screen so the image is
oriented correctly
Operation — See the Operation settings table
in this topic
Standby Mode Communication Off
Communication On
Indicates whether the projector
can be monitored over a network
connection while in standby
mode
Language Various languages available Selects the language for
projector menu and message
displays (not changed by Reset
option)
Display settings
Setting Description
Messages Controls whether messages are displayed on the screen
Display Background Selects the screen color or logo to display when no signal is
received
Startup Screen Controls whether a special screen appears when the projector
starts up
Standby Confirmation Displays a confirmation message after pressing the Standby
button on the remote control
Panel Alignment Corrects color misalignment in the projected image
Color Uniformity Adjusts the color tone balance
Operation settings
Setting Description
Direct Power On Turns on the projector when you plug it in
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Setting Description
Sleep Mode Automatically places the projector in standby mode after an
interval of inactivity
Sleep Mode Timer Sets the time before the projector automatically turns off (Sleep
Mode must be turned on) from 1 to 30 minutes (30 minutes is
the defualt)
Illumination Turns off the status light on the projector
Trigger Out (Home Cinema 3800) Outputs a 12V DC signal (at a maximum of 200 mA) from the
3.5 mm mini-jack Trigger Out port whenever the projector is
turned on
High Altitude Mode Regulates the projector’s operating temperature at altitudes
above 4921 feet (1500 m)
Log Save Destination Sets where you want to save logs
Note: If you select Anamorphic Wide as the Trigger Out setting, voltage is only output from the Trigger
out port when the Aspect setting is set to Anamorphic Wide or Horiz. Squeeze (Home Cinema 3800).
Note: The Reset setting does not reset the Memory, Projection, High Altitude Mode, Standby Mode
or Language settings.
Parent topic: Adjusting the Menu Settings
Related references
Projector Setup and Installation Options
Related tasks
Using the Home Screen
Selecting the Language for the Projector Menus
Adjusting the Color Convergence (Panel Alignment)
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Projector Network Settings - Network Menu
Settings on the Network menu let you view network information and set up the projector for monitoring
and control over a network.
Setting Options Description
Wireless LAN Power On
Off
Enable or disable wireless
communication
Net. Info - Wireless LAN Connection mode
Wireless LAN Sys.
Antenna level
Projector Name
SSID
DHCP
IP Address
Subnet Mask
Gateway Address
MAC Address
Region Code
Displays wireless network status
and details
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Setting Options Description
Display the QR Code — Displays the QR Code
Network Configuration Accesses additional network
menus
Configures your network settings
Parent topic: Adjusting the Menu Settings
Projector Information Display - Info Menu
You can display information about the projector and input sources by viewing the Info menu. However,
you cannot change any settings in the menu.
Note: To view the firmware version of the projector or other components, select Version.
Note: Available settings depend on the current input source. The lamp usage timer does not register any
hours until you have used the lamp for at least 10 hours.
Projector Info information
Information item Description
Lamp Hours Displays the number of hours (H) the lamp has been used
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Information item Description
Source Displays the name of the port to which the current input source is
connected
Input Signal Displays the input signal setting of the current input source
Resolution Displays the resolution of the current input source
Scan Mode Displays the scan mode of the current input source
Refresh Rate Displays the refresh rate of the current input source
3D Format Displays the 3D format of the current input source
Sync Info Displays information that may be needed by a service technician
Color Depth Displays the color depth and color difference
Color Format Displays Color Space and Dynamic Range
Status Displays information about projector problems that may be needed
by a service technician
Serial Number Displays the projector's serial number
Event ID Displays the Event ID number corresponding to a specific projector
problem; see the list of Event ID codes
Version information
Information item Description
Main Displays the firmware version of the projector
Video2
Event ID Code List
Parent topic: Adjusting the Menu Settings
Related tasks
Replacing the Lamp
Resetting the Lamp Timer
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Event ID Code List
If the Event ID option on the Info menu displays a code number, check this list of Event ID codes for the
solution to the projector problem associated with the code.
Event ID code Cause and solution
0022 Unstable network communication. Check the network communication status, wait a
few moments, and try connecting to the network again.
0027
0028
0029
0030
0031
0035
0434
0481
0482
0485
0432 Turn the projector off and then on again.
0435
0433 Cannot display the transferred images. Restart the network software.
0484 Communication with computer was disconnected. Restart the network software.
04FE The network software quit unexpectedly. Check the network communication status,
then turn the projector off and then on again.
0479
04FF
A projector system error has occurred. Turn the projector off and then on again.
0891 Cannot find an access point with the same SSID. Set your computer, access point,
and projector to the same SSID.
0892 The WPA/WPA2 authentication type does not match. Make sure the wireless
network security settings are correct.
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Event ID code Cause and solution
0894 Communication with unauthorized access point was disconnected. Contact your
network administrator.
0898 Failed to acquire DHCP. Make sure the DHCP server is operating correctly. If you
are not using DHCP, turn off the DHCP setting in the Network menus.
0020 Communication error. Turn the projector off and then on again.
0026
0032
0036
0037
0038
0899
Parent topic: Projector Information Display - Info Menu
Projector Reset Options - Reset Menu
You can reset most of the projector settings to their default values using the Reset All option on the
Reset menu.
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Maintaining and Transporting the Projector
Follow the instructions in these sections to maintain your projector and transport it from place to place.
Projector Maintenance
Transporting the Projector
Projector Maintenance
Your projector needs little maintenance to keep working at its best.
You may need to clean the lens periodically, and clean the air filter and air vents to prevent the projector
from overheating due to blocked ventilation.
The only parts you should replace are the lamp, air filter, and remote control batteries. If any other part
needs replacing, contact Epson or an authorized Epson servicer.
Warning: Before cleaning any part of the projector, turn it off and unplug the power cord. Never open
any cover on the projector, except as specifically explained in this manual. Dangerous electrical voltages
in the projector can injure you severely.
Warning: Do not try to service this product yourself, except as specifically explained in this manual.
Refer all other servicing to qualified servicers.
Cleaning the Lens
Cleaning the Projector Case
Cleaning the 3D Glasses
Air Filter and Vent Maintenance
Projector Lamp Maintenance
Replacing the Remote Control Batteries
Parent topic: Maintaining and Transporting the Projector
Cleaning the Lens
Clean the projector's lens periodically, or whenever you notice dust or smudges on the surface. Make
sure you unplug the projector before cleaning the lens.
• To remove dust or smudges, gently wipe the lens with lens-cleaning paper.
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• To remove stubborn smudges, moisten a soft, lint-free cloth with lens cleaner and gently wipe the
lens. Do not spray any liquid directly on the lens.
Warning: Do not use a lens cleaner that contains flammable gas. The high heat generated by the
projector lamp may cause a fire.
Caution: Do not use glass cleaner or any harsh materials to clean the lens and do not subject the lens
to any impacts; you may damage it. Do not use canned air, or the gases may leave a residue. Avoid
touching the lens with your bare hands to prevent fingerprints on or damage to the lens surface.
Parent topic: Projector Maintenance
Cleaning the Projector Case
Before cleaning the projector case, turn off the projector and unplug the power cord.
• To remove dust or dirt, use a soft, dry, lint-free cloth.
• To remove stubborn dirt, use a soft cloth moistened with water and mild soap. Do not spray liquid
directly on the projector.
Caution: Do not use wax, alcohol, benzine, paint thinner, or other chemicals to clean the projector
case. These can damage the case. Do not use canned air, or the gases may leave a flammable
residue.
Parent topic: Projector Maintenance
Cleaning the 3D Glasses
To remove dust, dirt, smudges, or fingerprints from the glasses, use a soft, dry, lint-free cloth.
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Note: Unplug any charging cables from the glasses before cleaning them.
Caution: Do not use paper towels or any other abrasive materials to clean the glasses.
Parent topic: Projector Maintenance
Air Filter and Vent Maintenance
Regular filter maintenance is important to maintaining your projector. Your Epson projector is designed
with an easily accessible, user-replaceable filter to protect your projector and make regular maintenance
simple. Filter maintenance intervals will depend on the environment.
If regular maintenance is not performed, your Epson projector will notify you when the temperature
inside the projector has reached a high level. Do not wait until this warning appears to maintain your
projector filter as prolonged exposure to high temperatures may reduce the life of your projector or lamp.
Damage due to the failure to properly maintain the projector or its filter may not be covered by the
projector or lamp Limited Warranties.
Cleaning the Air Filter
Replacing the Air Filter
Parent topic: Projector Maintenance
Related references
Projector Light Status
Cleaning the Air Filter
You need to clean the projector's air filter in the following situations:
• The filter or vents get dusty.
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• You see a message telling you to clean it.
1. Turn off the projector and unplug the power cord.
2. Lift the tab on the bottom of the air filter cover and pull down to remove the cover.
3. Pull the air filter out of the projector.
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4. Tap each side of the air filter 4 to 5 times to shake off any excess dust.
Caution: Do not use excessive force when tapping the air filter, or it may crack and become
unusable. Do not rinse the air filter in water, or use any detergent or solvent to clean it. Do not use
canned air; the gases may leave a residue, or push dust and debris into the projector's optics or
other sensitive areas.
5. Vacuum the front of the air filter (the side with the tabs) to remove any remaining dust.
Note: If dust is difficult to remove or the air filter is damaged, replace the air filter.
110
6. Place the air filter back in the projector as shown.
7. Attach the air filter cover as shown, and press it gently until it clicks into place.
Parent topic: Air Filter and Vent Maintenance
Related tasks
Replacing the Air Filter
Replacing the Air Filter
You need to replace the air filter in the following situations:
• After cleaning the air filter, you see a message telling you to clean or replace it
• The air filter is torn or damaged
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You can replace the air filter while the projector is mounted to the ceiling or placed on a table.
1. Turn off the projector and unplug the power cord.
2. Lift the tab on the bottom of the air filter cover and pull down to remove the cover.
3. Pull the air filter out of the projector.
Note: Air filters contain polypropylene. Dispose of used air filters according to local regulations.
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4. Place the new air filter in the projector as shown.
5. Attach the air filter cover as shown, and press it gently until it clicks into place.
Parent topic: Air Filter and Vent Maintenance
Related references
Optional Equipment and Replacement Parts
Projector Lamp Maintenance
The projector keeps track of the number of hours the lamp is used and displays this information in the
projector's menu system.
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Replace the lamp as soon as possible when the following occurs:
• The projected image gets darker or starts to deteriorate
• A message appears when you turn on the projector telling you to replace the lamp
• The projector's Lamp light is flashing orange and its power light is flashing blue
Replacing the Lamp
Resetting the Lamp Timer
Parent topic: Projector Maintenance
Related references
Projector Information Display - Info Menu
Optional Equipment and Replacement Parts
Projector Light Status
Replacing the Lamp
Before you replace the lamp, let the projector cool down for at least one hour so the lamp will not be hot.
Warning: Let the lamp fully cool before replacing it to avoid injury.
You can replace the lamp while the projector is mounted to the ceiling, if necessary.
1. Turn off the projector and unplug the power cord.
2. Allow the projector lamp to cool down for at least one hour.
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3. Use the screwdriver included with the replacement lamp to loosen the screw securing the lamp
cover.
Warning: If the lamp is broken, glass fragments may be loose inside the lamp chamber. Be careful
removing any broken glass to avoid injury. If the projector is installed on the ceiling, stand to the side
of the lamp cover and not underneath it; pieces of glass could fall into your eyes or mouth when you
open the lamp cover.
4. Slide the lamp cover out and lift it off.
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5. Loosen the screws securing the lamp to the projector. The screws do not come all the way out.
6. Lift up the lamp handle and gently pull the lamp out of the projector.
Note: The lamp(s) in this product contain mercury. Please consult your state and local
regulations regarding disposal or recycling. Do not put in the trash.
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7. Gently insert the new lamp into the projector. If it does not fit easily, make sure it is facing the right
way. Lower the handle.
Caution: Do not touch any glass on the lamp assembly to avoid premature lamp failure.
8. Push in the lamp firmly and tighten the screws to secure it.
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Caution: Do not over-tighten the screws.
9. Replace the lamp cover and tighten the screw to secure it.
Note: Be sure the lamp cover is securely installed or the lamp will not come on.
Reset the lamp timer to zero to keep track of the new lamp's usage.
Parent topic: Projector Lamp Maintenance
Related references
Optional Equipment and Replacement Parts
Related tasks
Resetting the Lamp Timer
Resetting the Lamp Timer
You must reset the lamp timer after replacing the projector's lamp to clear the lamp replacement
message and to keep track of lamp usage correctly.
Note: Do not reset the lamp timer if you have not replaced the lamp to avoid inaccurate lamp usage
information.
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1. Turn on the projector.
2. Press the Menu button.
3. Select the Reset menu and press Enter.
4. Select Reset Lamp Hours and press Enter.
You see a prompt asking if you want to reset the lamp hours.
5. Select Yes and press Enter.
6. Press Menu or Esc to exit the menus.
Parent topic: Projector Lamp Maintenance
Replacing the Remote Control Batteries
The remote control uses two AA manganese or alkaline batteries. Replace the batteries as soon as they
run out.
Caution: Use only the type of batteries specified in this manual. Do not install batteries of different types,
or mix new and old batteries.
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1. Remove the battery cover as shown.
2. Remove the old batteries.
Warning: If the battery fluid has leaked, wipe it away with a soft cloth and avoid getting the fluid on
your hands. If it gets on your hands, wash them immediately to avoid injury.
3. Insert the batteries with the + and – ends facing as shown.
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4. Replace the battery cover and press it down until it clicks into place.
Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat
or flame. Keep batteries out of the reach of children; they are choking hazards and are very
dangerous if swallowed.
Parent topic: Projector Maintenance
Related references
Remote Control Specifications
Transporting the Projector
The projector contains precision parts, some of which are glass. Follow these guidelines to transport,
ship, or store the projector safely:
• Attach the lens cap to protect the lens.
• Remove any equipment connected to the projector.
• Center the lens position using the vertical and horizontal lens shift dials.
Caution: If you transport the projector when the lens is not centered, the lens shift mechanism may be
damaged.
• Attach the protective lens pad that was included with the projector.
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• When transporting the projector a long distance or as checked luggage, pack it in a firm box with
cushioning around it and mark the box "Fragile."
• When shipping the projector for repairs, place it in its original packing materials, if possible, or use
equivalent materials with cushioning around the projector. Mark the box "Fragile."
Note: Epson shall not be liable for any damages incurred during transportation.
Parent topic: Maintaining and Transporting the Projector
Related tasks
Turning Off the Projector
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Solving Problems
Check the solutions in these sections if you have any problems using the projector.
Projection Problem Tips
Projector Light Status
Solving Image or Sound Problems
Solving Projector or Remote Control Operation Problems
Solutions When Wireless Authentication Fails
Where to Get Help
Projection Problem Tips
If the projector is not working properly, try turning it off and unplugging it. Then plug it back in and turn it
on.
If this does not solve the problem, check the following:
• The lights on the projector may indicate what the problem is.
• The solutions in this manual can help you solve many problems.
If none of these solutions help, you can contact Epson for technical support.
Parent topic: Solving Problems
123
Projector Light Status
The lights on the projector indicate the projector status and let you know when a problem occurs. Check
the status and color of the lights and look for a solution in the table here.
1 Lamp light
2 Temp light
3 Status light
4 Power light
Status light Power light Lamp light Temp light Status and solution
Blue Blue Off Off Normal operation
Blue Flashing blue Off Off Warming up; wait for an image to
appear
Shutting down; when the status light
stops flashing, you can unplug the
projector
Off Off Off Off Standby or sleep mode
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Status light Power light Lamp light Temp light Status and solution
Blue Blue Off Flashing
orange
Projector is too hot
• Make sure that the vents and air filter
are not clogged with dust or
obstructed by nearby objects
• Clean or replace the air filter
• Make sure the environmental
temperature is not too hot
Flashing blue Off Off Orange Projector has overheated and turned off;
leave it turned off to cool down for about
five minutes, then do the following:
• Make sure that the vents and air filter
are not clogged with dust or
obstructed by nearby objects
• Clean or replace the air filter
• If operating the projector at high
altitude, turn on High Altitude Mode
• If the problem persists, unplug the
projector and contact Epson for help
Flashing blue Off Orange Off Lamp has a problem
• Check the Lamp Hours in the Info
menu to see if the lamp is burned out.
Unplug the projector, wait for the lamp
to cool down, and check if it is broken
or installed incorrectly; reseat or
replace the lamp as necessary
• Make sure the lamp cover is closed
• If the problem persists, unplug the
projector and contact Epson for help
Blue Blue Flashing
orange
Off Replace the lamp soon to avoid
damage; do not continue using the
projector
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Status light Power light Lamp light Temp light Status and solution
Flashing blue Off Off Flashing
orange
A fan or sensor has a problem; turn the
projector off, unplug it, and contact
Epson for help
Flashing blue Off Flashing
orange
Flashing
orange
Auto Iris error; turn the projector off,
unplug it, and contact Epson for help
Flashing blue Off Orange Orange Power error; turn the projector off,
unplug it, and contact Epson for help
Flashing blue Off Flashing
orange
Off Internal projector error; turn the
projector off, unplug it, and contact
Epson for help
Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and
contact Epson for help.
Parent topic: Solving Problems
Related references
Projector Setup Settings - Extended Menu
Projector Information Display - Info Menu
Related tasks
Replacing the Lamp
Replacing the Air Filter
Cleaning the Air Filter
Turning On the Projector
Turning Off the Projector
Solving Image or Sound Problems
Check the solutions in these sections if you have any problems with projected images or sound.
Solutions When No Image Appears
Solutions When "No Signal" Message Appears
Solutions When "Not Supported" Message Appears
Solutions When Only a Partial Image Appears
Solutions When the Image is Not Rectangular
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Solutions When the Image Contains Noise or Static
Solutions When the Image is Fuzzy or Blurry
Solutions When the Image Brightness or Colors are Incorrect
Solutions When a 3D Image Does Not Display Correctly
Solutions to Panel Alignment Problems
Solutions to Sound Problems
Solutions to Bluetooth Audio Problems
Parent topic: Solving Problems
Solutions When No Image Appears
If no image appears, try the following solutions:
• Make sure the lens cap is off.
• Press the A/V Mute button on the remote control to see if the image was temporarily turned off.
• Make sure all necessary cables are securely connected and the power is on for the projector and
connected video sources.
• Press the projector's power button to wake it from standby or sleep mode. Also see if your connected
computer is in sleep mode or displaying a blank screen saver.
• Press the Menu button. If the projector menu displays, there may be a problem with the connected
video source, cable connection, or port.
• Check the settings on the Signal menu to make sure they are correct for the current video source.
• Adjust the Brightness setting or select the High Power Consumption setting.
• Check the Display setting to make sure Messages is set to On.
• For images projected with Windows Media Center, reduce the screen size from full screen mode.
• For images projected from applications using Windows DirectX, turn off DirectX functions.
• If the other solutions do not solve the problem, reset all of the projector settings using the options on
the Reset menu.
Parent topic: Solving Image or Sound Problems
Related references
Image Quality Settings - Image Menu
Projector Setup Settings - Extended Menu
Projector Reset Options - Reset Menu
127
Solutions When "No Signal" Message Appears
If the "No Signal" message appears, try the following solutions:
• Press a source button on the remote to select an available source. Wait a few seconds for an image to
appear.
• Press the Home button on the remote control to select from a list of available sources.
• Turn on the connected computer or video source, and press its play button to begin your presentation,
if necessary.
• Check the connection from the projector to your video sources.
• If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.
• If necessary, turn the projector and the connected computer or video source off and then on again.
• Try a different video cable.
• If the other solutions do not solve the problem, reset all of the projector settings using the options on
the Reset menu.
Displaying From a PC Laptop
Displaying From a Mac Laptop
Parent topic: Solving Image or Sound Problems
Related concepts
Projector Connections
Related references
Projector Reset Options - Reset Menu
Displaying From a PC Laptop
If you see the "No Signal" message when you display from a PC laptop, you need to set up the laptop to
display on an external monitor.
1. Hold down the laptop's Fn key and press the key labeled with a monitor icon or CRT/LCD. (See your
laptop manual for details.) Wait a few seconds for an image to appear. To display on both the
laptop's monitor and the projector, try pressing the same keys again.
Note: On Windows 7 or later, hold down the Windows key and press P at the same time, then click
Duplicate.
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2. If the same image is not displayed by the laptop and projector, check the Windows Display utility to
make sure the external monitor port is enabled and extended desktop mode is disabled. (See your
computer or Windows manual for instructions.)
3. If necessary, check your video card settings and set the multiple display option to Clone, Mirror, or
Duplicate.
Parent topic: Solutions When "No Signal" Message Appears
Displaying From a Mac Laptop
If you see the "No Signal" message when you display from a Mac laptop, you need to set up the laptop
for mirrored display. (See your laptop manual for details.)
1. Open the System Preferences utility and select Displays, Display, or Color LCD.
2. Click the Arrange or Arrangement tab.
3. Select the Mirror Displays checkbox.
Parent topic: Solutions When "No Signal" Message Appears
Solutions When "Not Supported" Message Appears
If the "Not Supported" message appears, try the following solutions:
• Make sure the computer's display resolution does not exceed the projector's resolution and frequency
limit. If necessary, select a different display resolution for your computer. (See your computer manual
for details.)
• As a test, try setting the computer's display resolution to the lowest possible setting, and then
gradually increase it as necessary.
• Check the input resolution under Projector Info in the Info menu and make sure that the projector
supports that resolution.
Parent topic: Solving Image or Sound Problems
Related references
Supported Video Display Formats
Projector Information Display - Info Menu
Solutions When Only a Partial Image Appears
If only a partial computer image appears, try the following solutions:
• Press the Aspect button on the remote control to select a different image aspect ratio.
• Check the Blanking setting in the Settings menu.
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• Check the cables connecting the computer or video source to the projector. Try connecting different
cables.
• Check your computer display settings to disable dual display and set the resolution within the
projector's limits. (See your computer manual for details.)
• Check the resolution assigned to your presentation files to see if they are created for a different
resolution than you are projecting in. (See your software help for details.)
• If the other solutions do not solve the problem, reset all of the projector settings using the options on
the Reset menu.
Parent topic: Solving Image or Sound Problems
Related references
Input Signal Settings - Signal Menu
Projector Feature Settings - Settings Menu
Supported Video Display Formats
Solutions When the Image is Not Rectangular
If the projected image is not evenly rectangular, try the following solutions:
• Place the projector directly in front of the center of the screen, facing it squarely, if possible.
• Before using the projector's keystone correction feature, make sure the projector lens is in the center-
top position using the lens shift dials.
• If you adjusted the projector height using the projector feet, press the keystone buttons on the
projector to adjust the image shape.
• Adjust the Quick Corner setting to correct the image shape.
Parent topic: Solving Image or Sound Problems
Related references
Projector Feature Settings - Settings Menu
Related tasks
Correcting Image Shape with the Keystone Buttons
Correcting Image Shape with Quick Corner
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Solutions When the Image Contains Noise or Static
If the projected image seems to contain electronic interference (noise) or static, try the following
solutions:
• Check the cables connecting your computer or video source to the projector. They should be:
• Separated from the power cord to prevent interference
• Securely connected at both ends
• Not connected to an extension cable
• No longer than 24 feet (7.3 m) for HDMI cables
• Check the settings on the projector's Signal menu to make sure they match the video source. If
available for your video source, adjust the Deinterlacing and Noise Reduction settings.
• Select a computer video resolution and refresh rate that are compatible with the projector.
• If you are projecting over a network connection, check for any obstacles or interference between the
access point, device, or projector.
• If you adjusted the image shape using the projector controls, try decreasing the Sharpness setting to
improve image quality.
• If you connected an extension power cable, try projecting without it to see if it caused interference in
the signal.
• Try a different cable.
Parent topic: Solving Image or Sound Problems
Related references
Image Quality Settings - Image Menu
Supported Video Display Formats
Solutions When the Image is Fuzzy or Blurry
If the projected image is fuzzy or blurry, try the following solutions:
• Adjust the image focus.
• Clean the projector lens.
• Check the lens for condensation.
Note: To avoid condensation on the lens after bringing the projector in from a cold environment, let the
projector warm up to room temperature before using it.
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• Position the projector close enough to the screen, and directly in front of it.
• Position the projector so the keystone adjustment angle is not so wide that it distorts the image.
• Adjust the Sharpness setting to improve image quality.
• If you are projecting from a computer, adjust the computer's resolution to match the projector's native
resolution, if possible.
• Check the resolution of your video source. If you are projecting from a standard definition video
source, your image will not be as clear as an HD (720p/1080i/1080p) video source.
Parent topic: Solving Image or Sound Problems
Related references
Image Quality Settings - Image Menu
Related tasks
Cleaning the Lens
Focusing the Image Using the Focus Ring
Solutions When the Image Brightness or Colors are Incorrect
If the projected image is too dark or light, or the colors are incorrect, try the following solutions:
• Press the Color Mode button on the remote control to try different color modes for the image and
environment.
• Check the Color Space and Dynamic Range settings in the Signal menu and make sure they match
the input signal. Select Auto for each setting.
• Check your video source settings.
• Adjust the available settings on the Image menu for the current input source, such as Brightness,
Contrast, Tint, Advanced, and Color Saturation.
• Make sure all the cables are securely connected to the projector and your video device. If you
connected long cables, try connecting shorter cables.
• If you are using the ECO Power Consumption setting, try selecting High in the projector's menus.
• Position the projector close enough to the screen.
• If the image has been progressively darkening, you may need to replace the projector lamp soon.
Parent topic: Solving Image or Sound Problems
Related references
Image Quality Settings - Image Menu
132
Input Signal Settings - Signal Menu
Related tasks
Replacing the Lamp
Solutions When a 3D Image Does Not Display Correctly
If a 3D image does not display correctly, try the following solutions:
• Press the 3D Format button on the remote control to switch to 3D mode, if necessary. You can also
activate 3D mode by setting the 3D Display setting on the Signal menu to On.
• Make sure your video device and media are both 3D-compatible. Refer to the documentation that
came with your video device for more information.
• Make sure you are using an HDMI cable that supports 3D signals.
• Make sure you selected the correct 3D Format setting on the Signal menu. Normally this should be
set to Auto, but in some cases you may need to select a different setting to match the 3D signal from
your video device.
• Make sure you are using RF 3D active shutter glasses. You can purchase them from Epson.
• Make sure your 3D glasses are turned on and fully charged. If the glasses have entered standby
mode, slide the power switch on the glasses to the Off position and then back to the On position.
• Make sure your 3D glasses are paired with the projector.
• Adjust the 3D Depth and 3D Brightness settings on the Signal menu. If the setting is too high, you
may have 3D crosstalk or image ghosting.
• Make sure you are within the 3D viewing range.
• Avoid using the projector near wireless networks, microwave ovens, 2.4 GHz cordless phones, or
other devices that use the 2.4 GHz frequency band. These devices can interfere with the signal
between the projector and the 3D glasses.
• If the other solutions do not solve the problem, change the Inverse 3D Glasses setting on the Signal
menu. Return the setting to its original value if changing it does not solve the problem as it can
adversely affect the 3D image.
Parent topic: Solving Image or Sound Problems
Related references
Input Signal Settings - Signal Menu
Optional Equipment and Replacement Parts
3D Viewing Range
133
Related tasks
Pairing the 3D Glasses with the Projector
Charging the 3D Glasses
Cleaning the 3D Glasses
Solutions to Panel Alignment Problems
If the panel alignment does not result in a satisfactory picture, try the following solutions:
• Make sure the Projection setting matches the installation position.
• Make sure the projection surface is not colored or textured. Project on a white surface with no texture.
• Leave the projector on for 10 to 15 minutes before adjusting the panel alignment.
• The projected image size should be at least 60 inches (152 cm) during panel alignment.
• If the image contains too much magenta, adjust the red and blue panels.
• If the pattern lines look fuzzy or out of focus, adjust the focus before performing the panel alignment.
Parent topic: Solving Image or Sound Problems
Related references
Projector Setup Settings - Extended Menu
Related tasks
Focusing the Image Using the Focus Ring
Adjusting the Color Convergence (Panel Alignment)
Solutions to Sound Problems
If there is no sound when you expect it or the volume is too low or high, try the following solutions:
• Adjust the projector's volume settings.
• Press the A/V Mute or Mute button on the remote control to resume video and audio if they were
temporarily stopped.
• Make sure the Audio Out Device settings are correct.
• Make sure the Bluetooth Audio settings are correct and that the Bluetooth audio device is paired to
the projector.
• Check the volume level on the paired Bluetooth audio device.
• Check your computer or video source to make sure the volume is turned up and the audio output is set
for the correct source.
134
• Check the audio cable connections between the projector and your video source.
• Make sure any connected audio cables are labeled "No Resistance."
• If you turn the projector on immediately after turning it off, the cooling fans may run at high speed
momentarily and cause an unexpected noise. This is normal.
Parent topic: Solving Image or Sound Problems
Related references
Projector Feature Settings - Settings Menu
Related tasks
Connecting to External Speakers
Connecting to a Bluetooth Audio Device
Solutions to Bluetooth Audio Problems
If you cannot connect to a Bluetooth audio device, try the following solutions:
• Make sure the Bluetooth Audio setting is turned on in the Settings menu. If you are using the
projector's speaker or headphones, turn this setting off.
• Select Search Bluetooth Device in the Settings menu when you pair a Bluetooth audio device for
the first time or change to another Bluetooth audio device.
• Make sure the Bluetooth audio device is paired to the projector and not to another device.
• Make sure the Bluetooth audio device that is paired to the projector supports copyright protection
(SCMS-T) and A2DP.
• Check the volume level on the paired Bluetooth audio device.
• Make sure there are no obstacles between the Bluetooth audio device and the projector and that the
Bluetooth audio device is within the specified communication distance. Avoid using the projector near
wireless networks, microwave ovens, 2.4 GHz cordless phones, or other devices that use the 2.4 GHz
frequency band.
Parent topic: Solving Image or Sound Problems
Related references
Projector Feature Settings - Settings Menu
Related tasks
Connecting to a Bluetooth Audio Device
135
Solving Projector or Remote Control Operation Problems
Check the solutions in these sections if you have problems operating the projector or remote control.
Solutions to Projector Power or Shut-Off Problems
Solutions to Remote Control Problems
Solutions to HDMI Link Problems
Parent topic: Solving Problems
Solutions to Projector Power or Shut-Off Problems
If the projector does not come on when you press the power button or it shuts off unexpectedly, try the
following solutions:
• Make sure the power cord is securely connected to the projector and to a working electrical outlet.
• The projector's buttons may be locked for security. Unlock the buttons or use the remote control to
turn on the projector.
• If the projector's lamp shuts off unexpectedly, it may have entered standby mode after a period of
inactivity. Press the power button to wake the projector and adjust the Sleep Mode Timer setting to
change the sleep interval.
• If the power button on the remote control does not turn on the projector, check its batteries.
• The power cord may be defective. Try another power cord. If that doesn't work, disconnect the cord
and contact Epson.
• Make sure the lamp and lamp cover are installed correctly.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Where to Get Help
Projector Light Status
Projector Setup Settings - Extended Menu
Related tasks
Replacing the Remote Control Batteries
Unlocking the Projector's Buttons
136
Solutions to Remote Control Problems
If the projector does not respond to remote control commands, try the following solutions:
• Check that the remote control batteries are installed correctly and have power. If necessary, replace
the batteries.
• Make sure you are operating the remote control within the reception angle and range of the projector.
• Make sure the projector is not warming up or shutting down.
• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release
the button to wake the remote control up.
• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the
projector's remote receivers. Dim the lights or move the projector away from the sun or interfering
equipment.
• If you lose the remote control, you can purchase another from an authorized Epson reseller.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Remote Control Operation
Optional Equipment and Replacement Parts
Related tasks
Replacing the Remote Control Batteries
Solutions to HDMI Link Problems
If you cannot control an HDMI device using the HDMI Link buttons, try the following solutions:
• Make sure all necessary cables are securely connected and the power is on for the projector and
connected video sources.
• Make sure the cables meet the HDMI CEC standard.
• Make sure the connected device meets the HDMI CEC standard. See the documentation supplied
with the device for more information.
• Make sure the HDMI Link setting is set to On.
• Check if the device is available in the Device Connections list in the Settings menu. If the device
does not appear, it does not meet the HDMI CEC standards. Connect a different device.
• Make sure the connected devices are turned on and in standby status. See the documentation
supplied with the device for more information.
137
• If you connected a new device or changed any connections, make sure the CEC function is set for the
connected device. You may need to restart the device.
• Connect no more than two devices that support HDMI Link at the same time.
• If you have connected a speaker or receiver, set the output to PCM.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Projector Feature Settings - Settings Menu
Solutions When Wireless Authentication Fails
If you cannot authenticate a wireless connection, try the following solutions:
• Make sure the Wireless LAN Power setting is set to On.
• Check the Security settings and passphrase in the Network Configuration menu.
• Check the Event ID number displayed in the Info menu and check the link below to identify the
problem.
• Make sure the connected device is on and operating properly.
• Make sure you are using the correct Epson wireless LAN module.
Parent topic: Solving Problems
Related references
Projector Network Settings - Network Menu
Event ID Code List
Optional Equipment and Replacement Parts
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or
epson.com.jm/support (Caribbean) and select your product for solutions to common problems with your
projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail
Epson with your questions.
138
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the
duration of your warranty period. You may also speak with a projector support specialist by dialing (562)
276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time,
Saturday.
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Before you call, have the following information ready:
• Product name
• Product serial number (located on the bottom or rear of the projector, or in the menu system)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer or video configuration
• Description of the problem
Purchase Supplies and Accessories
You can purchase screens, other optional accessories, and replacement parts from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in
Canada. Or you can purchase online at epsonstore.com (U.S. sales) or epsonstore.ca (Canadian sales).
To purchase a replacement remote control, call (562) 276-4394 (U.S.) or (905) 709-3839 (for dealer
referral in Canada).
Parent topic: Solving Problems
139
Technical Specifications
These sections list the technical specifications of your projector.
General Projector Specifications
Projector Lamp Specifications
Remote Control Specifications
Bluetooth Specifications
Projector Dimension Specifications
Projector Electrical Specifications
Projector Environmental Specifications
Projector Safety and Approvals Specifications
Safety and Approvals Specifications for Latin America
Supported Video Display Formats
General Projector Specifications
Type of display Poly-silicon TFT active matrix
Native resolution 1080p
Lens F=1.49 to 1.77
Focal length: 18.2 to 29.2 mm
Color reproduction Full 10-bit color, up to 1.07 billion colors
Brightness High Power Consumption mode (Dynamic Color Mode, Zoom: Wide,
Auto Iris Off):
White light output 3000 lumens (ISO 21118 standard)
Color light output 3000 lumens
Note: Color brightness (color light output) and white brightness
(white light output) will vary depending on usage conditions. Color
light output measured in accordance with IDMS 15.4; white light
output measured in accordance with ISO 21118.
140
Contrast ratio Home Cinema 3200:
Up to 40000:1 with Auto Iris on and a variety of other settings
selected
Home Cinema 3800:
Up to 100000:1 with Auto Iris on and a variety of other settings
selected
Image size
(in native aspect ratio)
40 inches (1.02 m) to 300 inches (7.6 m)
Projection distance
(in native aspect ratio)
116.1 inches (2.95 m) to 187.8 inches (4.77 m)
Projection methods Front, rear, ceiling-mounted
Optical aspect ratio
(width-to-height)
16:9
Focus adjustment Manual
Zoom adjustment Manual
Zoom ratio
(Tele-to-Wide)
1:1.62
Internal sound system
(Home Cinema 3800)
10 W × 2 stereo
Noise level 35 dB (High Brightness)
24 dB (ECO mode, High Altitude Mode: Off)
Keystone correction angle ± 30º vertical and horizontal
USB Type A port compatibility One USB 2.0 compliant port for USB device input, firmware update,
or wireless LAN module
One USB port 2.0A for streaming device power
Parent topic: Technical Specifications
141
Projector Lamp Specifications
Type UHE (Ultra High Efficiency)
Power consumption 250 W
Lamp life High Power Consumption mode:
Up to about 3500 hours
Medium Power Consumption mode:
Up to about 4000 hours
ECO Power Consumption mode:
Up to about 5000 hours
Note: Turn off this product when not in use to prolong the life of the projector. Lamp life will vary
depending upon mode selected, environmental conditions, and usage. Brightness decreases over time.
Parent topic: Technical Specifications
Remote Control Specifications
Reception range 32 feet (10 m)
Batteries Two alkaline or manganese AA
Parent topic: Technical Specifications
Bluetooth Specifications
Version Bluetooth Ver. 3.0
Output Class 2
Communication distance Approximately 32.8 ft (10 m)
Supported profiles A2DP
Content protection SCMS-T
Frequency used 2.4 GHz band (2.402 to 2.480 GHz)
Supported codecs SBC, Qualcomm aptX audio
142
Parent topic: Technical Specifications
Projector Dimension Specifications
Height (excluding feet) 6.2 inches (157 mm)
Width 16.1 inches (410 mm)
Depth (with lens) 13 inches (330 mm)
Weight Home Cinema 3200:
14.6 lb (6.6 kg)
Home Cinema 3800:
15.2 lb (6.9 kg)
For mounting
1 Center of lens
2 Distance from center of lens to suspension bracket fixing point: 3.5 inches (90 mm)
3 16.1 inches (410 mm)
4 5.6 inches (143.5 mm)
144
Projector Electrical Specifications
Rated frequency 50/60 Hz
Power supply 100 to 240 VAC ±10%
Home Cinema 3200:
3.9 to 1.7 A
Home Cinema 3800:
4.1 to 1.8 A
Power consumption
(100 to 120 V)
Operating:
Home Cinema 3200:
High Power Consumption mode: 386 W
Medium Power Consumption mode: 359 W
ECO Power Consumption mode: 291 W
Home Cinema 3800:
High Power Consumption mode: 406 W
Medium Power Consumption mode: 376 W
ECO Power Consumption mode: 309 W
Standby:
0.5 W (Communication Off), 2.0 W (Communication On) (with
optional wireless LAN module installed)
145
Power consumption
(220 to 240 V)
Operating:
Home Cinema 3200:
High Power Consumption mode: 368 W
Medium Power Consumption mode: 343 W
ECO Power Consumption mode: 280 W
Home Cinema 3800:
High Power Consumption mode: 387 W
Medium Power Consumption mode: 363 W
ECO Power Consumption mode: 297 W
Standby:
0.5 W (Communication Off), 2.0 W (Communication On) (with
optional wireless LAN module installed)
Parent topic: Technical Specifications
Projector Environmental Specifications
Temperature Operating:
Up to 7500 feet (2286 m): 41 to 95 °F (5 to 35 °C)
7500 feet (2286 m) to 10000 feet (3048 m): 41 to 86 °F (5 to 30 °C)
Storage: 14 to 140 °F (–10 to 60 °C)
Humidity (relative, non-
condensing)
Operating: 20 to 80%
Storage: 10 to 90%
Operating altitude Up to 4921 feet (1500 m)
Up to 10000 feet (3048 m) with High Altitude Mode enabled
Parent topic: Technical Specifications
146
Projector Safety and Approvals Specifications
United States FCC Part 15 Class B
UL60950-1 2nd edition (cTUVus Mark)
Canada ICES-003 Class B
CSA C22.2 No. 60950-1-07 (cTUVus Mark)
Parent topic: Technical Specifications
Safety and Approvals Specifications for Latin America
Notice for Argentina
Bluetooth Module Model: DBUB-E207
Brand: EPSON
CNC ID: C-14922
Notice for Mexico
Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause
undesired operation of the device.
Product Model: H959A/H961A (Home Cinema 3200/Home Cinema 3800)]
Bluetooth Module Model: DBUB-E207
Brand: EPSON
IFT Certification Number: RCPEPDB12-0656
Notice for Paraguay
Imported by:
Fastrax, S.A.
Av. Perú esq. Río de Janeiro, Barrios Las Mercedes, Asunción, Paraguay
Imported by:
Sol Control S.R.L.
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Av. Gral. Bernardino Caballero 810 esq. Celsa Speratti, Asunción, Paraguay
Notice for Peru
Product Model: Home Cinema 3200/3800
Brand: EPSON
This product uses the following Bluetooth module:
Bluetooth Module Model: DBUB-E207
FCC ID: BKMAE-E207
Product Manufacturer: Seiko Epson Corporation
Address: 3-3-5 Owa Suwa-shi, Nagano-Ken 392-8502, Japan
Parent topic: Technical Specifications
Supported Video Display Formats
For best results, your computer's monitor port or video card resolution should be set to display in the
projector's native resolution. However, your projector includes Epson's SizeWise chip that supports other
computer display resolutions, so your image will be resized to fit automatically.
Your computer's monitor port or video card refresh rate (vertical frequency) must be compatible with the
projector. (See your computer or video card manual for details.)
The table here lists the compatible refresh rate and resolution for each compatible video display format.
HDMI input signals
Display format Refresh rate (in Hz) Resolution (in pixels)
VGA60 60 640 × 480
SDTV (480i/480p) 60 720 × 480
SDTV (576i/576p) 50 720 × 576
HDTV (720p) 50/60 1280 × 720
HDTV (1080i) 50/60 1920 × 1080
HDTV (1080p) 24/30/50/60 1920 × 1080
HDMI 3D signals
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Display format Refresh rate (in Hz) Resolution (in pixels) 3D formats
HDTV (720p) 50/60 1280 × 720 Frame Packing
Side by Side
Top and Bottom
HDTV (1080i) 50/60 1920 × 1080 Side by Side
HDTV (1080p) 50/60 1920 × 1080 Side by Side
24 1920 × 1080 Frame Packing
Side by Side
Top and Bottom
Note: Frame sequential 3D is not supported.
4K signals
Display format Refresh rate (in Hz) Resolution (in pixels)
4K (3840 × 2160) 24/25/30/50/60 3840 × 2160
4K (4096 × 2160) (SMPTE) 24/25/30/50/60 4096 × 2160
4K (3840 × 2160) 50/60 4096 × 2160
Compatible 4K HDR Signals
Compatible 4K signals are converted for output as an HDR image. For example, a 4K 60 Hz 4:4:4 8-bit
signal is converted to a 4:2:2 10-bit HDR signal.
Press the Menu button on the remote control and select the Info menu to determine whether you are
receiving an HDR signal.
Display format (refresh rate) Refresh rate (in Hz) Resolution (in pixels)
4K × 2K 23.98/24/25/29.97/30/50/59.94/6
0
3840 × 2160
23.98/24/25/29.97/30/50/59.94/6
0
4096 × 2160
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Display format
(refresh rate)
Chroma
subsampling
(pixel encoding)
Color depth: 24
bits (8-bits per
pixel)
Color depth: 30
bits (10-bits per
pixel)
Color depth: 36
bits (12-bits per
pixel)
4K/60p (60 Hz) 4:4:4* HDR HDR HDR
4:2:2 HDR HDR HDR
4:2:0 HDR HDR HDR
4K/24p (24 Hz) 4:4:4 HDR HDR HDR
4:2:2 HDR HDR HDR
4:2:0 This signal does not exist.
*4:4:4 10-bit and 12-bit are displayed at 4:2:2.
Parent topic: Technical Specifications
150
Notices
Check these sections for important notices about your projector.
Recycling
Important Safety Information
Warning Labels
Important Safety Instructions
List of Safety Symbols (corresponding to IEC60950-1 A2)
FCC Compliance Statement
Binding Arbitration and Class Waiver
Trademarks
Copyright Notice
Recycling
Epson offers a recycling program for end of life products. Please go to this site for information on how to
return your products for proper disposal.
Parent topic: Notices
Important Safety Information
Caution: Never look into the projector lens when the lamp is turned on; the bright light can damage your
eyes. Never let children look into the lens when it is on. Never open any cover on the projector, except
the lamp and filter covers. Dangerous electrical voltages inside the projector can severely injure you.
Except as specifically explained in this User's Guide, do not attempt to service this product yourself.
Refer all servicing to qualified service personnel.
Warning: The projector and its accessories come packaged in plastic bags. Keep plastic bags away
from small children to avoid any risk of suffocation.
Caution: When you replace the lamp, never touch the new lamp with your bare hands; the invisible
residue left by the oil on your hands may shorten the lamp life. Use a cloth or glove to handle the new
lamp.
Parent topic: Notices
151
Warning Labels
This product comes with warning labels.
As with any bright source, do not stare into the beam (RG2 IEC/EN 62471-5:2015).
Parent topic: Notices
Important Safety Instructions
Follow these safety instructions when setting up and using the projector:
• Do not look into the lens when the projector is on. The bright light can damage your eyes. Avoid
standing in front of the projector so the bright light does not shine into your eyes.
• Do not place the projector on an unstable cart, stand, or table.
• Do not operate the projector on its side, or while tilted to one side. Do not tilt the projector more than
30° forward or back.
• If the projector is mounted on a ceiling or wall, it should be installed by qualified technicians using
mounting hardware designed for use with this projector.
• When installing or adjusting a ceiling or wall mount, do not use adhesives to prevent the screws from
loosening and do not use oils or lubricants. This may cause the projector case to crack and the
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projector to fall from its ceiling mount. This could cause serious injury to anyone under the mount and
could damage the projector.
• Do not use the projector near water, sources of heat, high-voltage electrical wires, or sources of
magnetic fields.
• Use the type of power source indicated on the projector. Use of a different power source may result in
fire or electric shock. If you are not sure of the power available, consult your dealer or power company.
• Place the projector near a wall outlet where the plug can be easily unplugged.
• Take the following precautions when handling the plug: Do not hold the plug with wet hands. Do not
insert the plug into a dusty outlet. Insert the plug firmly into the outlet. Do not pull the power cord when
disconnecting the plug; always be sure to hold the plug when disconnecting it. Do not overload wall
outlets, extension cords, or power strips. Failure to comply with these precautions could result in fire or
electric shock.
• Do not place the projector where the cord can be walked on. This may result in fraying or damage to
the plug.
• Unplug the projector from the wall outlet and allow to cool before cleaning. Use a dry cloth (or, for
stubborn dirt or stains, a moist cloth that has been wrung dry) for cleaning. Do not use liquid or aerosol
cleaners, any sprays containing flammable gas, or solvents such as alcohol, paint thinner, or benzine.
• Do not block the slots and openings in the projector case. They provide ventilation and prevent the
projector from overheating. Do not operate the projector on a sofa, rug, or other soft surface, or set it
on top of loose papers. Do not cover the projector with a blanket, curtain, or tablecloth. If you are
setting up the projector near a wall, leave at least 7.9 inches (20 cm) of space between the wall and
the projector.
• Do not operate the projector in a closed-in cabinet unless proper ventilation is provided.
• Never allow objects of any kind to enter any openings in the projector. Do not leave objects, especially
flammable objects, near the projector. Never spill liquid of any kind into the projector.
• If you are using two or more projectors side-by-side, leave at least 2 feet (60 cm) of space between the
projectors to allow for proper ventilation.
• You may need to clean the air filter and vent. A clogged air filter or vent can block ventilation needed
to cool the projector. Do not use canned air, or the gases may leave a residue.
• Do not store the projector outdoors for an extended length of time.
• Except as specifically explained in this manual, do not attempt to service this product yourself. Refer
all servicing to qualified personnel. Opening or removing covers may expose you to dangerous
voltages and other hazards.
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• Never open any covers on the projector except as specifically explained in this manual. Never attempt
to disassemble or modify the projector. Refer all repairs to qualified service personnel.
• Unplug the projector from the wall outlet and refer servicing to qualified service personnel under the
following conditions: if it does not operate normally when you follow the operating instructions, or
exhibits a distinct change in performance; if smoke, strange odors, or strange noises come from the
projector; if the power cord or plug is damaged or frayed; if liquid or foreign objects get inside the
projector, or if it has been exposed to rain or water; if it has been dropped or the housing has been
damaged.
• Do not touch the plug during an electrical storm. Otherwise, you may receive an electric shock.
• Unplug the projector when it will not be used for extended periods.
• Do not use the projector where it may be exposed to rain, water, or excessive humidity.
• Do not use or store the projector where it may be exposed to smoke, steam, corrosive gases,
excessive dust, vibration, or shock.
• Do not use the projector where flammable or explosive gases may be present.
• Do not use or store the projector or remote control in a hot location, such as near a heater, in direct
sunlight, or in a closed vehicle.
• If you use the projector in a country other than where you purchased it, use the correct power cord for
that country.
• Do not stand on the projector or place heavy objects on it.
• Do not use the projector outside of the required temperature range below:
41 to 95 °F (5 to 35 °C) at an altitude of 7500 feet (2286 m) or less, or 41 to 86 °F (5 to 30 °C) at a
higher altitude
Doing so may cause an unstable display and could lead to projector damage. Do not use or store the
projector where it may be exposed to sudden changes in temperature.
• Do not store the projector outside of the required temperature range of 14 to 140 °F (–10 to 60 °C) or
in direct sunlight for long periods of time. Doing so may cause damage to the case.
• Do not place anything that can become warped or damaged by heat near the exhaust vents. Do not
bring your hands or face close to the vents while projection is in progress. Do not bring your face close
to the projector while it is in use.
• Before you move the projector, make sure its power is turned off, the plug is disconnected from the
outlet, and all cables are disconnected.
• Never try to remove the lamp immediately after use because it will be extremely hot. Before removing
the lamp, turn off the power and wait at least an hour to allow the lamp to cool completely.
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• Do not place the source of an open flame, such as a lit candle, on or near the projector.
• Do not block the lens during projection using a book or any other object. This could damage the
projector or cause a fire.
• Do not modify the power cord. Do not place heavy objects on top of the power cord or bend, twist, or
pull it excessively. Keep the power cord away from hot electrical appliances.
• If the projector is mounted overhead and the lamp breaks, be careful to prevent pieces of glass from
falling into your eyes or mouth when you open the lamp cover. If pieces of glass do get into your eyes
or mouth, seek medical advice immediately.
• Always attach the lens unit cap to the lens when not using the projector to prevent the lens from
becoming dirty or damaged.
Note: The lamp(s) in this product contain mercury. Please consult your state and local regulations
regarding disposal or recycling. Do not put in the trash.
Restriction of Use
Parent topic: Notices
Restriction of Use
When this product is used for applications requiring high reliability/safety such as transportation devices
related to aviation, rail, marine, automotive; disaster prevention devices; various safety devices; or
functional/precision devices, you should use this product only after giving consideration to including fail-
safes and redundancies into your design to maintain safety and total system reliability.
Because this product was not intended for use in applications requiring extremely high reliability/safety
such as aerospace equipment, main communication equipment, nuclear power control equipment, or
medical equipment related to direct medical care, please make your own judgment on this product's
suitability after a full evaluation.
Parent topic: Important Safety Instructions
List of Safety Symbols (corresponding to IEC60950-1 A2)
The following table lists the meaning of the safety symbols labeled on the equipment.
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No. Symbol Approved Standards Description
1 IEC60417
No.5007
"ON" (power)
To indicate connection to the mains.
2 IEC60417
No.5008
"OFF" (power)
To indicate disconnection from the
mains.
3 IEC60417
No.5009
Standby
To identify the switch or switch position
by means of which part of the equipment
is switched on in order to bring it into the
standby condition.
4 ISO7000
No.0434B
IEC3864-B3.1
Caution
To identify general caution when using
the product.
5 IEC60417
No.5041
Caution, hot surface
To indicate that the marked item can be
hot and should not be touched without
taking care.
6 IEC60417
No.6042
ISO3864-B3.6
Caution, risk of electric shock
To identify equipment that has risk of
electric shock.
7 IEC60417
No.5957
For indoor use only
To identify electrical equipment designed
primarily for indoor use.
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No. Symbol Approved Standards Description
8 IEC60417
No.5926
Polarity of DC power connector
To identify the positive and negative
connections (the polarity) on a piece of
equipment to which a DC power supply
may be connected.
9 IEC60417
No.5001B
Battery, general
On battery powered equipment. To
identify a device for instance a cover for
the battery compartment, or the
connector terminals.
10 IEC60417
No.5002
Positioning of cell
To identify the battery holder itself and to
identify the positioning of the cell(s)
inside the battery holder.
11 IEC60417
No.5019
Protective earth
To identify any terminal which is intended
for connection to an external conductor
for protection against electric shock in
case of a fault, or the terminal of a
protective earth electrode.
12 IEC60417
No.5017
Earth
To identify an earth (ground) terminal in
cases where neither the symbol No.13 is
explicitly required.
13 IEC60417
No.5032
Alternating current
To indicate on the rating plate that the
equipment is suitable for alternating
current only; to identify relevant
terminals.
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No. Symbol Approved Standards Description
14 IEC60417
No.5031
Direct current
To indicate on the rating plate that the
equipment is suitable for direct current
only; to identify relevant terminals.
15 IEC60417
No.5172
Class II equipment
To identify equipment meeting the safety
requirements specified for Class II
equipment according to IEC 61140.
16 ISO 3864 General prohibition
To identify actions or operations that are
prohibited.
17 ISO 3864 Contact prohibition
To indicate injury that could occur due to
touching a specific part of the equipment.
18 — Never look into the lens while the
projector is on.
19 — To indicate that the marked item don’t
place anything on projector.
20 ISO3864
IEC60825-1
Caution, laser radiation
To indicate the equipment has a laser
radiation part.
21 ISO 3864 Disassembly prohibition
To indicate a risk of injury, such as
electric shock, if the equipment is
disassembled.
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No. Symbol Approved Standards Description
22 IEC60417
No. 5266
Standby, partial standby
To indicate that part of the equipment is
in the ready status.
23 ISO3864
IEC60417
No. 5057
Caution, movable parts
To indicate that you must keep away
from movable parts according to
protection standards.
24 IEC60417-6056 Caution, moving fan blades
To indicate that you must keep away
from moving fan blades.
25 IEC60417-6043 Caution, sharp corners
To indicate that you must not touch sharp
corners.
26 — To indicate that looking into the lens
while projecting is prohibited.
27 ISO7010
No. W027
ISO3864
Warning, light emission (UV, visible light,
IR, etc.)
To indicate that you must be careful not
to injure your eyes or skin when near
light-emitting sections.
28 IEC60417
No. 5109
Not to be used in residential areas
To indicate that the electrical
equipment/device is not suitable for use
in a residential area.
Parent topic: Notices
159
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause interference to radio and television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification or Declaration of this device and may cause interference levels which exceed the limits
established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded
equipment interface cable with this device. If this equipment has more than one interface connector, do
not leave cables connected to unused interfaces. Changes or modifications not expressly approved by
the manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
CAN ICES-3(B)/NMB-3(B)
Parent topic: Notices
160
Binding Arbitration and Class Waiver
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND
CLASS ARBITRATIONS
1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term
"Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,
controversy or action between you and Epson arising out of or relating to this Agreement, Epson
branded products (hardware and including any related software), or other transaction involving you and
Epson, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation,
ordinance, or any other legal or equitable basis. "DISPUTE" DOES NOT INCLUDE IP CLAIMS, or more
specifically, a claim or cause of action for (a) trademark infringement or dilution, (b) patent infringement,
(c) copyright infringement or misuse, or (d) trade secret misappropriation (an "IP Claim"). You and Epson
also agree, notwithstanding Section 1.6,that a court, not an arbitrator, may decide if a claim or cause of
action is for an IP Claim.
1.2 Binding Arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration
according to this Agreement. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE
OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED.
Pursuant to this Agreement, binding arbitration shall be administered by JAMS, a nationally recognized
arbitration authority, pursuant to its code of procedures then in effect for consumer related disputes, but
excluding any rules that permit joinder or class actions in arbitration (for more detail on procedure, see
Section 1.6 below). You and Epson understand and agree that (a) the Federal Arbitration Act (9 U.S.C.
§1, et seq.) governs the interpretation and enforcement of this Section 1, (b) this Agreement
memorializes a transaction in interstate commerce, and (c) this Section 1 shall survive termination of this
Agreement.
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to
try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to
resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to
Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,
Long Beach, CA 90806 (the "Epson Address"). The Dispute Notice to you will be sent to the most recent
address Epson has in its records for you. For this reason, it is important to notify us if your address
the Dispute shall include the sender's name, address and contact information, the facts giving rise to the
Dispute, and the relief requested (the "Dispute Notice"). Following receipt of the Dispute Notice, Epson
and you agree to act in good faith to resolve the Dispute before commencing arbitration.
1.4 Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small
claims court of your state or municipality if the action is within that court's jurisdiction and is pending only
in that court.
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1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT
EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL
CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR
REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE
CLASS ACTIONS, OR CLASS ARBITRATIONS. CLASS ACTION LAWSUITS, CLASS-WIDE
ARBITRATIONS, PRIVATE ATTORNEY-GENERAL ACTIONS, AND ANY OTHER PROCEEDING
WHERE SOMEONE ACTS IN A REPRESENTATIVE CAPACITY ARE NOT ALLOWED.
ACCORDINGLY, UNDER THE ARBITRATION PROCEDURES OUTLINED IN THIS SECTION, AN
ARBITRATOR SHALL NOT COMBINE OR CONSOLIDATE MORE THAN ONE PARTY'S CLAIMS
WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION
PROCEEDING.
1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by
the rules of JAMS that are in effect when the arbitration is filed, excluding any rules that permit arbitration
on a class or representative basis (the "JAMS Rules"), available at http://www.jamsadr.com or by calling
1-800-352-5267, and under the rules set forth in this Agreement. All Disputes shall be resolved by a
single neutral arbitrator, and both parties shall have a reasonable opportunity to participate in the
selection of the arbitrator. The arbitrator is bound by the terms of this Agreement. The arbitrator, and not
any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising
out of or relating to the interpretation, applicability, enforceability or formation of this Agreement,
including any claim that all or any part of this Agreement is void or voidable. Notwithstanding this broad
delegation of authority to the arbitrator, a court may determine the limited question of whether a claim or
cause of action is for an IP Claim, which is excluded from the definition of "Disputes" in Section 1.1
above. The arbitrator shall be empowered to grant whatever relief would be available in a court under
law or in equity. The arbitrator may award you the same damages as a court could, and may award
declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent
necessary to provide relief warranted by that party's individual claim. In some instances, the costs of
arbitration can exceed the costs of litigation and the right to discovery may be more limited in arbitration
than in court. The arbitrator's award is binding and may be entered as a judgment in any court of
competent jurisdiction.
You may choose to engage in arbitration hearings by telephone. Arbitration hearings not conducted by
telephone shall take place in a location reasonably accessible from your primary residence, or in Orange
County, California, at your option.
a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties
agree to the following procedure:
(i) Write a Demand for Arbitration. The demand must include a description of the Dispute and the amount
of damages sought to be recovered. You can find a copy of a Demand for Arbitration at
http://www.jamsadr.com ("Demand for Arbitration").
(ii) Send three copies of the Demand for Arbitration, plus the appropriate filing fee, to: JAMS, 500 North
State College Blvd., Suite 600 Orange, CA 92868, U.S.A.
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(iii) Send one copy of the Demand for Arbitration to the other party (same address as the Dispute
Notice), or as otherwise agreed by the parties.
b) Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosed
to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled.
The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during
the arbitration.
c) Arbitration Fees. Epson shall pay, or (if applicable) reimburse you for, all JAMS filings and arbitrator
fees for any arbitration commenced (by you or Epson) pursuant to provisions of this Agreement.
d) Award in Your Favor. For Disputes in which you or Epson seeks $75,000 or less in damages exclusive
of attorney's fees and costs, if the arbitrator's decision results in an award to you in an amount greater
than Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount
of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if
any; and (iii) reimburse you for any expenses (including expert witness fees and costs) that your attorney
reasonably accrues for investigating, preparing, and pursuing the Dispute in arbitration. Except as
agreed upon by you and Epson in writing, the arbitrator shall determine the amount of fees, costs, and
expenses to be paid by Epson pursuant to this Section 1.6d).
e) Attorney's Fees. Epson will not seek its attorney's fees and expenses for any arbitration commenced
involving a Dispute under this Agreement. Your right to attorney's fees and expenses under Section
1.6d) above does not limit your rights to attorney's fees and expenses under applicable law;
notwithstanding the foregoing, the arbitrator may not award duplicative awards of attorney's fees and
expenses.
1.7 Opt-out. You may elect to opt-out (exclude yourself) from the final, binding, individual
arbitration procedure and waiver of class and representative proceedings specified in this
Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent
to this Agreement (including without limitation the purchase, download, installation of the
Software or other applicable use of Epson Hardware, products and services) that specifies (i)
your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding
individual arbitration procedure and waiver of class and representative proceedings specified in
this Section 1. In the event that you opt-out consistent with the procedure set forth above, all
other terms shall continue to apply, including the requirement to provide notice prior to litigation.
1.8 Amendments to Section 1. Notwithstanding any provision in this Agreement to the contrary, you
and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and
class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will
obtain your affirmative assent to the applicable amendment. If you do not affirmatively assent to the
applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in
accordance with the language of this Section 1 (or resolve disputes as provided for in Section 1.7, if you
timely elected to opt-out when you first assented to this Agreement).
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1.9 Severability. If any provision in this Section 1 is found to be unenforceable, that provision shall be
severed with the remainder of this Agreement remaining in full force and effect. The foregoing shall not
apply to the prohibition against class or representative actions as provided in Section 1.5. This
means that if Section 1.5 is found to be unenforceable, the entire Section 1 (but only Section 1)
shall be null and void.
Parent topic: Notices
Trademarks
EPSON
®
is a registered trademark, Epson iProjection is a trademark, and EPSON Exceed Your Vision is
a registered logomark of Seiko Epson Corporation.
PrivateLine
®
is a registered trademark and Extra Care
SM
is a service mark of Epson America, Inc.
Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Android is a trademark of Google LLC.
HDMI and High-Definition Multimedia Interface are the trademarks or registered trademarks of HDMI
Licensing LLC.
Qualcomm aptX is a product of Qualcomm Technologies, Inc. and/or its subsidiaries.
Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States and other
countries. aptX is a trademark of Qualcomm Technologies International, Ltd., registered in the United
States and other countries.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Parent topic: Notices
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of Seiko Epson Corporation. The information contained herein is
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designed only for use with this Epson product. Epson is not responsible for any use of this information as
applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
This information is subject to change without notice.
A Note Concerning Responsible Use of Copyrighted Materials
Copyright Attribution
Parent topic: Notices
A Note Concerning Responsible Use of Copyrighted Materials
Epson encourages each user to be responsible and respectful of the copyright laws when using any
Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in
certain circumstances, those circumstances may not be as broad as some people assume. Contact your
legal advisor for any questions regarding copyright law.
Parent topic: Copyright Notice
Copyright Attribution
© 2020 Epson America, Inc.
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CPD-57551R1
Parent topic: Copyright Notice
