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(1-888-909-6757)
If greenworks
®
accepts a return under warranty,
you can return the defective or damaged product
only after you call our Customer Care team and
receive a Return Authorization from greenworks
®
. You
will also receive a refund for your original shipping
charges, and greenworks
®
will arrange and pay for
your return shipping charges. To request a Return
Authorization, please contact us at 1-888-90-WORKS
(1-888-909-6757).
9.1 ITEMS NOT COVERED BY
WARRANTY
• Any part that has become inoperative due to
misuse, commercial use, abuse, neglect, accident,
improper maintenance, or alteration
• The unit, if it has not been operated and/or
maintained in accordance with the operator manual
• Normal wear, except as noted below:
• Routine maintenance items such as lubricants.
• Normal deterioration of the exterior finish due to
use or exposure.
• Any part/product, that has become inoperable
due to use with any non-greenworks
®
-
branded parts or batteries/chargers.
9.2 HELPLINE
Warranty service is available by calling our toll-free
helpline at: 1-888-909-6757.
9.3 SHIPPING
Transportation charges for the movement of any power
equipment unit or attachment are the responsibility of
the purchaser. It is the purchaser’s responsibility to
pay transportation charges for any part submitted for
replacement under this warranty unless such return is
requested in writing by greenworks
®
.
9.3.1 ADDRESS
USA address:
greenworks
®
Tools
P.O. Box 1238
Mooresville, NC 28115
Canada address:
greenworks
®
Tools Canada, Inc.
P.O. Box 93095
Newmarket, Ontario, L3Y 8K3
Mexico address:
Tecnologia Campo y Jardin S.A. de C.V.
C. Administradores 5336 A
Col. Arcos de Guadalupe
Zapopan, Jalisco, 45037
12
English (Original Instructions)
EN
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