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TROUBLE SHOOTING
Problem Possible Cause Solution
The oven doesn’t work
(no heating).
No power supply (oven light and
halos do not come on either).
No gas supply (gas ovens).
Check that the circuit breaker hasn’t
tripped and there is no power outage
in your area. If there is a power outage,
you cannot use the oven until power
has been restored. The supply to the
house may not be working or there may
be an outage. Contact your local gas
supplier.
If the bulb is loose, tighten it
If the bulb has blown, replace it ac-
cording to the instructions in section
“Replace Oven Light Bulb”.
Condensation is normal. You can
wipe the drops off the control panel.
If there is frequent or excessive
condensation, make sure that
cabinetry around the range is
moisture-proofed.
This is normal, especially if you are
cooking large quantities of food in the
oven using a CONVECTION mode.
Contact your Authorized Service
Center or Customer Care.
Follow mode selection and clock
settings as specified in Oven
Operation section of the manual.
Adjust time, temperature, or rack
position.
The oven cannot be used until power
is restored.
Is the power on? If not, there may be
something wrong with the power supply.
Is the range supply on at the circuit
breaker?
If turning the temperature down using the
oven control knob has not worked, or has only
worked for a short time, then you may need
a new thermostat. This should be fitted by a
qualified service person.
If you are cooking a large item, be
prepared to turn it round during cooking. If
two shelves are used, check that space has
been left for the heat to circulate. When a
baking tray is put into the oven, make sure
that it is placed centrally on the shelf. Check
that the door seal is not damaged. A dish
of wa
ter when placed on the shelf should
be the same depth all over. (For example,
if it is deeper at the back, then the back of
the range should be raised up or the front
lowered.) If the range is not level, arrange
for your supplier to level it for you.
This is normal.
Moisture from food evaporating
during cooking.
Technical fault.
Incorrect cooking time or temp.
This is the sound of metal heating
and cooling.
Power outage in your home or
neighborhood.
Large item like a turkey being
cooked.
Power supply interrupted.
Thermostat
Oven settings are not corrected.
The light bulb is loose.
The light bulb has blown.
Food has high moisture content
or local climate (temperature,
humidity) is contributing to
condensation.
One of the oven lights
does not come on, but
the oven works.
The oven is not cooking
evenly.
Oven not coming on.
Oven temperature
getting hotter as the
range gets older.
Condensation around
oven (e.g. on control
panel or top of oven
door).
Steam coming from
oven vents at the back o
the range.
The convection fan
does not come on in
CONVECTION mode.
Oven will not heat.
Foods over-cooked or
under-cooked.
“Cracking” or “popping”
sound.
There is a power failure -
can i still use the oven?
Oven
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