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Whenever a function is used on the Product or the channel is changed, the
Product voices the activity. The Product explains in voice-over the video
scenes displayed on the screen.
Turn off the Voice Guide function in Voice Guide Settings.
• Menu Settings All Settings General & Privacy Accessibility Voice Guide Settings Voice
Guide Try Now
The Product audio is not being played through the Soundbar or A/V receiver.
Check the Soundbar or A/V receiver's power supply and its settings.
• In case of HDMI ARC connection, make sure that it is connected to the ARC dedicated HDMI port on your Product.
However, the ARC can be used only when the Soundbar or A/V receiver supports the ARC feature.
The sound is not heard clearly.
Change to an appropriate sound mode.
•
Menu Settings All Settings Sound Sound Mode Try Now
When Intelligent Sound Mode and Adaptive Sound+ (or Adaptive Sound Pro) are turned on, the sound effects are
automatically adjusted to the surroundings.
• Menu Settings All Settings Sound Intelligent Sound Mode Settings Intelligent Sound
Mode Try Now
This function may not be supported depending on the model.
To optimise the sound depending on the surroundings, select Adaptive Sound+ (or Adaptive Sound Pro).
•
Menu Settings All Settings Sound Intelligent Sound Mode Settings Adaptive Sound+
Try Now
• Menu Settings All Settings Sound Intelligent Sound Mode Settings Adaptive Sound Pro
Try Now
This function may not be supported depending on the model.
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