OWNER'S MANUAL
WALL OVEN
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
WSED3067M
MFL72061301
Rev.01_040324
www.lg.com
Copyright © 2024 LG Electronics Inc. All Rights Reserved.
Scan to see the online manual.
TABLE OF CONTENTS
2
4 IMPORTANT SAFETY
INSTRUCTIONS
4 READ ALL INSTRUCTIONS BEFORE USE
4 Safety Messages
4 WARNING
4 Installation
5 Operation
5 Maintenance
6Risk of Fire and Flammable Materials
6CAUTION
6 Operation
7 Maintenance
8 PRODUCT OVERVIEW
8 Product Features
8 Exterior / Interior
9 Accessories
10 OPERATION
10 Operating Control Panel
10 Control Panel Features
11 Energy Saving Tips
11 Changing Settings
11 Getting Started
12 Settings
12 Control Lock
12 Time
12 Sabbath Mode
13 Wi-Fi
13 Remote Start
13 Start Screen
14 Brightness
14 Display
14 Convection Auto Conversion
14 Language Selection
14 Volume
14 Preheat Alarm Light
15 Temperature Adjustment
15 Temperature Unit
15 Minimum & Maximum Default Settings
16 Smart Diagnosis
TM
16 Factory Data Reset
16 Demo Mode
17 Oven Cooling
17 Timer
17 Operating the Oven
17 Before Using the Oven
18 Assembling Rack Guides
18 Using the Telescopic Runners
20 Using Standard Oven Racks
20 Instaview
21 Manual Cook
22 Convection Bake and Roast Mode
24 Bake Mode
25 Recommended Baking Guide
25 Broil Mode
27 Recommended Broiling Guide
29 Frozen Meal
29 Warm Mode
30 Proof Mode
30 Air Fry
32 Recommended Air Frying Guide
33 Probe Mode
34 Recommended Probe Guide
35 Recipe Cook Mode
36 Recipe Cook Guide
39 Steam Function
40 Steam and Steam Bake Mode
41 Steam Cooking Guide
42 Sous-Vide
43 Sous-Vide Cooking Guide
44 Remote Start Mode
45 SMART FUNCTIONS
45 LG ThinQ Application
45 LG ThinQ Application Features
45 Installing LG ThinQ Application and
Connecting an LG Appliance
46 RF Module Specifications
46 FCC Notice
46 Industry Canada Statement
47 Open Source Software Notice Information
47 Smart Diagnosis
TM
Feature
47 Using LG ThinQ to Diagnose Issues
47 Using Audible Diagnosis to Diagnose
Issues
3
48 MAINTENANCE
48 Cleaning
48 Interior
48 Exterior
49 EasyClean
50 Cleaning the Water Tank
51 Using Descaling Function
51 Using Draining Function
52 Using Drying Function
52 Periodic Maintenance
52 Changing the Oven Light
52 Removing, Assembling and Dismantling
the Oven Door
55 TROUBLESHOOTING
55 FAQs
55 Frequently Asked Questions
57 Before Calling for Service
57 Cooking
59 Parts & Features
59 Noises
59 Wi-Fi
61 LIMITED WARRANTY
61 USA
61 TERMS AND CONDITIONS
61 THIS LIMITED WARRANTY DOES NOT
COVER
62 PROCEDURE FOR RESOLVING DISPUTES
64 CANADA
64 TERMS AND CONDITIONS
65 THIS LIMITED WARRANTY DOES NOT
COVER
66 PROCEDURE FOR RESOLVING DISPUTES
4 IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,
and tell you what may happen if the instructions are not followed.
WARNING
WARNING
• To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this
product, follow basic precautions, including the following:
Installation
• Never allow anyone to climb, sit, stand or hang on the oven door. Injury might result from contact with
hot food or the oven itself.
• Do not line the oven walls, racks, bottom, or any other part of the oven with aluminum foil or any other
material. Doing so will disrupt heat distribution, produce poor baking results and cause permanent
damage to the oven interior. (aluminum foil will melt on the interior surface of the oven.)
• Do not use aluminum foil or any other material to line the oven bottom. Improper installation of oven
liners may result in a risk of electric shock or fire.
• Make sure your appliance is properly installed and grounded by a qualified installer, according to the
installation instructions. Any adjustment and service should be performed only by qualified installers or
service technicians.
• Be certain that all packing materials are removed from the appliance before operating. Keep plastic,
clothes, paper, and other flammable materials away from parts of the appliance that may become hot.
• The electrical power must be shut off while the electrical connections are being made.
• Improper connection of aluminum house wiring to copper leads can result in an electrical hazard or fire.
Use only connectors designed for joining copper to aluminum and follow the manufacturer’s
recommended procedure closely.
• Important – Save for the local electrical inspector's use
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages
will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
5IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
Operation
• DO NOT TOUCH HEATING ELEMENTS OR INTERIOR SURFACES OF OVEN. Heating elements may be hot
even though they are dark in color. Interior surfaces of an oven become hot enough to cause burns.
During and after use, do not touch or let clothing or other flammable materials contact heating elements
or interior surfaces of oven until they have had sufficient time to cool. Other surfaces, such as oven vent
openings and surfaces near these openings, oven doors, and windows of oven doors, also get hot and
may cause burns if not allowed to cool.
• Use care when opening door. The hot air and steam that escape can cause burns to hands, face and
eyes. Let hot air or steam escape from the oven before removing or replacing food in the oven.
• Do not use plastic to cover food. Use foil or oven-safe lids only.
• Never attempt to dry a pet in the oven.
• Never use your appliance for warming or heating the room.
• Always use pot holders or oven mitts when removing food from an oven or cooktop. Cookware will be
hot. Use only dry pot holders. Moist or damp pot holders on hot surfaces may result in burns from
steam. Do not let the pot holder touch hot heating elements. Do not use a towel or other bulky cloth to
remove food.
• Do not heat unopened food containers. Pressure in the containers may cause them to burst which may
result in injury.
• Do not allow aluminum foil or the temperature probe to contact heating elements.
• Do not touch the oven racks while they are hot.
• Only arrange oven racks when the oven is cool. If a rack must be moved while the oven is hot, do not let
the pot holder contact the hot heating element in the oven.
• Pull the oven rack to the stop-lock position when loading and unloading food from the oven. This helps
prevent burns caused by touching hot surfaces of the door and oven walls.
• Do not use the oven if a heating element develops a glowing spot during use or shows other signs of
damage. A glowing spot indicates the heating element may fail and present a potential burn, fire, or
shock hazard. Turn the oven off immediately and have the heating element replaced by a qualified
service technician.
• Do not leave children alone or unsupervised near the appliance when it is in use or is still hot. Children
should never be allowed to sit or stand on any part of the appliance as they could be injured or burned.
• DO NOT block the oven vent during operation. This can damage the electric parts of the oven. Air must
be able to move freely. The bottom vent trim should be properly assembled on the front bottom of oven
before installing the oven door.
• Do not put large, heavy items such as whole turkeys on the open oven door.
• Take care when the door is open to avoid injury.
• If the door or door seals are damaged, the oven must not be operated until it has been repaired by a
competent person.
• Do not allow children to crawl into the oven.
• Do not put your hand under the controller or between the door and bottom vent trim during operation.
The outside of the oven can become very hot to the touch.
Maintenance
• Do not store items of interest to children on the back guard or in cabinets above a cooking appliance.
Children climbing on the oven to reach items could be seriously injured.
• Let hot cookware and utensils cool in a safe place, out of reach of small children.
• If the door glass, surface, or oven heating unit of the appliance are damaged, discontinue use of the
appliance and call for service.
• Always disconnect power from the appliance before servicing.
6 IMPORTANT SAFETY INSTRUCTIONS
• Before replacing the oven light, switch off the electrical power to the oven at the main fuse or circuit
breaker panel.
• Never pour cold water over a hot oven for cleaning purposes.
• Oversized food or oversized metal cookware should not be inserted in a microwave/toaster oven as they
may create a fire or risk of electric shock.
• Do not clean with metal scouring pads. Pieces can burn off the pad and touch electrical parts causing a
risk of electric shock.
• Do not store any materials, other than manufacturer’s recommended accessories, in this oven when not
in use.
• Do not cover racks or any other part of the oven with metal foil. This will cause overheating of the oven.
• If your oven is dropped or damaged, have it thoroughly checked by a qualified service technician before
using it.
Risk of Fire and Flammable Materials
• Do not store or use flammable material in or near the oven. Flammable materials include paper, plastic,
pot holders, linens, wall coverings, curtains, and gasoline or other flammable vapors and liquids such as
grease or cooking oil. These materials can be ignited when the oven is in use.
• Use extreme caution when moving or disposing of hot grease.
• Wear proper apparel. Do not wear loose-fitting or hanging garments, which may ignite if they contact
hot surfaces, and cause severe burns.
• Do not use the oven for drying clothes. Only use the oven for its intended purpose.
• If cabinet storage is provided directly above the oven, use it to store items that are not frequently used
and can be safely stored in an area subjected to heat. Temperatures may be unsafe for volatile items
such as flammable liquids, cleaners or aerosol sprays.
• Do not use water on grease fires. Should an oven fire occur, leave the oven door closed and turn the
oven off. If the fire continues, throw baking soda on the fire or use a fire extinguisher. Do not put water
or flour on the fire. Flour may be explosive and water can spread a grease fire and cause personal injury.
CAUTION
CAUTION
• To reduce the risk of minor injury to persons, malfunction, or damage to the product or property when
using this product, follow basic precautions, including the following:
Operation
• Always heat fat slowly, and watch as it heats.
• If frying combinations of oils and fats, stir them together before heating.
• Use a deep fat thermometer, if possible, to prevent overheating fat beyond the smoking point.
• Use the least possible amount of fat for effective shallow or deep-fat frying. Filling the pan with too much
fat can cause spillovers when food is added.
• Accessible parts may become hot when the grill is in use.
• Do not place food or cookware on the bottom of the oven cavity. Doing so will cause permanent damage
to the oven bottom finish.
• When using cooking or roasting bags in the oven, follow the manufacturer’s directions.
• To protect against food-borne illnesses, cook meat and poultry thoroughly. The USDA has indicated the
following as safe minimum internal temperatures for consumption:
- Ground beef: 160 °F (71 ℃)
7IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
SAVE THESE INSTRUCTIONS
- Poultry: 165 °F (74 ℃)
- Beef, veal, pork, or lamb: 145 °F (68 ℃)
- Fish/seafood: 145 °F (68 ℃)
• Do not use this oven for commercial purposes. It is made for household use only.
• The door or the outer surface may get hot when the appliance is operating.
• Do not use this oven for purposes other than cooking.
• Use caution if opening the door when the oven is operating. Hot surfaces can cause serious burns.
• Place oven racks in the desired location before turning on the oven to avoid burns.
Maintenance
• Do not repair or replace any part of the appliance unless specifically recommended in the manual. All
other servicing should be performed by a qualified technician.
• Do not use harsh, etching, abrasive cleaners or sharp metal scrapers to clean the oven door glass since
they can scratch the surface. Scratches may cause the glass to shatter.
• Make sure oven lights are cool before cleaning.
• Do not clean the door gasket. The door gasket is essential for a good seal. Care should be taken not to
rub, damage, or move the gasket.
• Do not rinse trays and racks by placing them in water just after cooking. This may cause breakage or
damage.
• The oven should be cleaned regularly and any food deposits should be removed. Failure to maintain the
oven in a clean condition could lead to deterioration of the surface that could shorten the life of the
appliance and possibly result in a hazardous situation.
• Do not clean the oven door gasket. The oven door gasket is made of a woven material that is essential
for a good seal. Care should be taken not to rub, damage, or remove this gasket.
• Do not use oven cleaners. Commercial oven cleaner or oven liner protective coating of any kind should
not be used in or around any part of the oven.
8 PRODUCT OVERVIEW
PRODUCT OVERVIEW
Product Features
The appearance and specifications listed in this manual may vary due to constant product improvements.
Exterior / Interior
a
Oven Controller
f
Standard Rack (2 ea)
b
Oven Door
g
Perforated Tray
c
Water Tank
h
Model and Serial Number
d
Meat Probe Socket
i
Gasket
e
Rack Guide (2 ea) -
9PRODUCT OVERVIEW
ENGLISH
Accessories
CAUTION
• After installation pull off the protection film from
the panel as well as from the telescopic runners.
Accessories for Cooking
a Rack Guide (2 ea)
b Telescopic Runner (2 ea)
c Standard Rack (2 ea)
d Perforated Tray (1 ea)
e Air Fry Tray (1 ea)
f Meat Probe (1 ea)
Accessories for Installation
a Wood Screws for Mounting (2 ea)
NOTE
• Contact LG Customer Service at 1-800-243-0000
(1-888-542-2623 in Canada) if any accessories
are missing.
• For your safety and for extended product life,
only use authorized components.
• The manufacturer is not responsible for product
malfunction or accidents caused by the use of
separately purchased, unauthorized
components or parts.
• The images in this guide may be different from
the actual components and accessories, which
are subject to change by the manufacturer
without prior notice for product improvement
purposes.
10 OPERATION
OPERATION
Operating Control Panel
Control Panel Features
a POWER
b LCD Touchscreen
c START/STOP
d Recent Cook
e Open Panel
11OPERATION
ENGLISH
Display Icons
Icons appear in display when activated.
Energy Saving Tips
• Multiple-rack cooking saves time and energy.
Whenever possible, cook foods requiring the
same cooking temperature together in one
oven.
• For optimal performance and energy savings,
follow the guides for proper rack and pan
placement.
• Reduce energy use by cleaning light oven soil
with the EasyClean feature.
• Avoid opening the oven door more than
necessary during use. This helps the oven
maintain temperature, prevents unnecessary
heat loss, and saves on energy use.
Changing Settings
Getting Started
After turning on the oven for the first time, adjust
the settings to suit your preferences.
a Oven Cooling
Appears during or after oven operation to indicate cooling fan is running in the oven.
b Probe
Appears when probe is connected.
c Demo
Appears when Demo mode is active.
d Wi-Fi
• Appears when oven is connected to Wi-Fi.
• Appears when oven is not connected to Wi-Fi.
e Remote Start
Appears when Remote Start is active.
f Lock
Appears when Control Lock is activated.
g
Manual Cook
h
Steam Cook
i
Recipe Cook
j
My Recipes
k
Cleaning
l
Settings
12 OPERATION
1 After the startup animation, select the desired
language and press Next.
2 Set the date ,time, clock theme and press
Done.
3 The Main Menu screen appears in the
display.
NOTE
• These settings are stored in memory. See the
Language, Date, Time and Clock Theme section
to change them.
Settings
To adjust settings after the initial setup, open the
Main Menu screen. Press Settings at the bottom
right of the Main Menu screen.
Swipe the screen to navigate through the Settings
screens.
Control Lock
The Control Lock feature automatically prevents
most oven controls from being turned on. All
function are disabled except the POWER button.
Control Lock does not lock the oven door.
Lock
1 Press Settings at the bottom right of the
Main Menu screen, and press Control Lock.
2 When Control Lock is activated, the lock icon
k appears at the top of the display.
Unlock
1 Press any part of the screen while Control
Lock is on.
2 A popup screen appears. Press and hold
Unlock for 3 seconds until the countdown
ends.
3 The lock icon k disappears from the top of
the display.
Time
The time shows in the LCD display.
Setting Time of Day
1 Press Settings at the bottom right of the
Main Menu screen and then press Time.
2 Press Current Time. Press J or K to
increase or decrease the numbers, and then
press ! several times to save the settings
until the Main Menu screen is displayed.
You can also use the number pad icon to set
the correct hour and minutes directly, and
then press OK.
3 Press !.
Setting Time Format
1 Press Settings at the bottom right of the
Main Menu screen and then press Time.
2 Press Time Format and select a 12-hour or
24-hour clock mode.
Sabbath Mode
Sabbath mode is typically used on the Jewish
Sabbath and Holidays. When the Sabbath mode is
activated, the oven does not turn off until the
Sabbath mode is deactivated. In Sabbath mode, all
oven function buttons are inactive. Sabbath and
the set temperature will appear in the display.
When Sabbath mode is enabled, the appliance can
be used without having to be powered on or
turned off.
While the oven is in Sabbath mode, the following
functions are disabled:
Temperature Adjustments, Cooking Time, Display,
Oven Light On/Off, Alarm Functions and Wi-Fi.
Setting Sabbath Mode
1 Press Settings at the bottom right of the
Main Menu screen and then press Sabbath.
13OPERATION
ENGLISH
2 Press Temperature to set the desired
temperature. Press
J or K to increase or
decrease the temperature and then press
!
to save the settings.
You can also use the number pad icon to set
the temperature directly and then press OK.
3 If desired, press Cook Time to set the cook
time. Press
J or K to select the desired time
and press
! to save the settings.
You can also use the number pad icon to set
the cook time directly and then press OK.
4 Press START.
5 To stop the Sabbath mode, press the POWER
button on the control panel.
NOTE
• If a cook time is set, the oven turns off
automatically at the end of the cook time,
without chiming. The oven remains in Sabbath
mode, but is turned off.
• If no cook time is set, the oven will not
automatically turn off.
• After a power failure, the display will turn back
on in Sabbath mode, but the oven will be off.
• Always close the oven door before engaging
Sabbath Mode.
Wi-Fi
Connect the appliance to a home Wi-Fi network to
use Remote Start and other smart functions. See
the Smart Functions section for more details.
Setting Up Wi-Fi
1 Press Settings at the bottom right of the
Main Menu screen and then press Wi-Fi.
2 Press Set Up Wi-Fi.
3 Follow the instructions in the Wi-Fi Guide in
the display.
Resetting Wi-Fi
1 Press Settings at the bottom right of the
Main Menu screen and then press Wi-Fi.
2 Press Reset Wi-Fi.
3 Follow the instructions in the Wi-Fi Guide in
the display.
Remote Start
This feature can be used with the Manual Cook
modes to remotely start or stop the cooking
operation. The appliance must be connected to a
home Wi-Fi network to use Remote Start.
Setting Remote Start
1 Press Settings at the bottom right of the
Main Menu screen and then press Remote
Start.
2 Select On or Off.
3 If On is selected, the Remote Start icon w
appears at the top of the display.
"Remote Start is on. Check the LG ThinQ
app to use Remote Start." appears in the
display when Remote Start is activated.
4 Follow the instructions in the LG ThinQ app
for using the Remote Start function.
Start Screen
There are five different screen themes available.
Setting Start Screen
1 Press Settings at the bottom right of the
Main Menu screen and then press Start
Screen.
2 Select the desired start screen theme.
14 OPERATION
Brightness
Adjust the brightness of the LCD display from Min
(20 %) to Max (100 %) in increments of 20 %.
Setting Display Brightness
1 Press Settings at the bottom right of the
Main Menu screen, swipe the Settings screen,
and then press Brightness.
2 Adjust the display brightness by pressing and
dragging the dot across the bar, by tapping
anywhere on the bar, or by pressing
~ or !.
3 Press !.
Display
Set the length of time before the display sleeps.
There are three options you can select.
• ON : Always on
• OFF : Automatically turns off if idle for 30
minutes.
• Night Mode : Turns off from 10:00 PM to 5:00
AM.
Setting Display Option
1 Press Settings at the bottom right of the
Main Menu screen and then press Display.
2 Select the desired option.
Convection Auto Conversion
When Convection Bake and Convection Roast
are selected, Convection Auto Conversion
automatically converts the standard recipe
temperature entered to a convection temperature
by subtracting 25 ℉ / 14 ℃. This auto converted
temperature shows on the display. For example,
select Convection Bake, enter 350 ℉, and 325 ℉
shows on the display after preheat.
Convection Auto Conversion is enabled by default.
To change the setting, follow these instructions.
Setting Convection Auto Conversion
1 Press Settings at the bottom right of the
Main Menu screen and then press
Convection Auto Conversion.
2 Select On or Off.
Language Selection
Set the display language to English, Spanish, or
French.
Selecting a Language
1 Press Settings at the bottom right of the
Main Menu screen, swipe the Settings screen,
and then press Language.
2 Select the desired language.
Volume
Adjust the volume of the following features: oven
start, button operation, end of cooking, preheating
complete.
Setting the Volume
1 Press Settings at the bottom right of the
Main Menu screen, swipe the Settings screen,
and then press Volume.
2 Select Mute, Low, or High.
3 Press !.
Preheat Alarm Light
When the oven reaches its set-temperature, the
preheat alarm light flashes 5 times or until the
oven door is opened.
You can turn the preheat alarm light on or off.
A
Level 1
15OPERATION
ENGLISH
Setting the Preheat Alarm Light
1 Press Settings at the bottom right of the
Main Menu screen, swipe the screen, and
then press Preheat Alarm Light.
2 Select On or Off.
Temperature Adjustment
Your new oven may cook differently than the one it
replaced. Use your new oven for a few weeks to
become more familiar with it before changing the
temperature settings. If after familiarizing yourself
with the new oven, you still think that it is too hot
or too cold, you can adjust the oven temperature
yourself.
NOTE
• To begin, either raise or lower the thermostat 35
℉ (19 ℃). Try the oven with the new setting. If
the oven still needs adjustment, raise or lower
the thermostat again, using the first adjustment
as a gauge. For example, if the adjustment was
too much, raise or lower the thermostat 10 ℉ (5
℃). If the adjustment was not enough, raise or
lower the thermostat 20 ℉ (12 ℃). Proceed in
this way until the oven is adjusted to your
satisfaction.
Adjusting the Temperature
1 Press Settings at the bottom right of the
Main Menu screen, swipe the screen, and
then press Temperature Adjustment.
2 Press J or K to increase or decrease the
temperature in 1-degree increments. Press
and hold J or K to scroll up or down the
scale.
3 When the desired change appears above the
range, press !.
Temperature Unit
Set the oven temperature display to show either
Fahrenheit (℉) or Celsius (℃) units. The oven
defaults to Fahrenheit unless changed by the user.
Selecting Fahrenheit or Celsius
1 Press Settings at the bottom right of the
Main Menu screen, swipe the Settings screen,
and then press Temperature Unit.
2 Select the desired Temperature Unit.
Minimum & Maximum Default Settings
All of the features listed have a minimum and a maximum time or temperature setting that may be
entered into the control. An entry acceptance beep sounds each time a control button is pressed.
An entry error tone (two short tones) sounds if the entry of the temperature or time is below the minimum
or above the maximum setting for the feature.
A
Temperature Adjustment
Feature Min. Temp. Max. Temp. Default
Convection Bake /
Convection Roast
170 ℉ /
76 ℃
500 ℉ /
260 ℃
350 ℉
(325 ℉)
†
/
12 hr.
Bake
170 ℉ /
76 ℃
500 ℉ /
260 ℃
350 ℉ /
12 hr.
Broil Lo Hi
Hi
3 hr.
16 OPERATION
† Using auto conversion
NOTE
• Default cook mode times are without setting a cook time.
Smart Diagnosis
TM
Smart Diagnosis
TM
can be run through the LG
ThinQ smartphone application or by calling for
support. Place your smartphone's mouthpiece
near the top left corner of the screen. See "Smart
Diagnosis Function" in the Smart Functions section
for detailed instructions.
1 Press Settings at the bottom right of the
Main Menu screen, swipe the screen, and
then press Smart Diagnosis
TM
.
2 Press START to start the diagnostic tone.
Factory Data Reset
This function returns all settings to the factory
defaults.
CAUTION
• All stored data will be deleted.
1 Press Settings at the bottom right of the
Main Menu screen, swipe the screen, and
then press Factory Data Reset.
2 If you want to reset data to the factory
defaults, press RESET. A popup will appear in
the display. Then then press RESET.
Demo Mode
Demo Mode is for showroom use only. The oven
will not heat up.
1 Press Settings at the bottom right of the
Main Menu screen, swipe the screen, and
then press Volume.
2 Tap the upper right corner of the screen 15
times to enable or disable demo mode.
• DEMO is displayed in the right corner of the
Main Menu screen.
Warm
Lo
140 ℉
HI
200 ℉
Medium
170 ℉
3 hr.
Air Fry
300 ℉ /
148 ℃
500 ℉ /
260 ℃
400 ℉ /
205 ℃
12 hr.
Frozen Meal
300 ℉ /
148 ℃
500 ℉ /
260 ℃
400 ℉ /
205 ℃
12 hr.
Steam
180 ℉ /
80 ℃
210 ℉ /
99 ℃
180 ℉ /
80 ℃
4 hr.
Steam Bake
210 ℉ /
98 ℃
450 ℉ /
232 ℃
350 ℉ /
175 ℃
4 hr.
Sous-vide
130 ℉ /
50 ℃
200 ℉ /
95 ℃
140 ℉ /
60 ℃
4 hr.
Feature Min. Temp. Max. Temp. Default
17OPERATION
ENGLISH
3 To deactivate the mode, repeat steps 1 and 2
again.
NOTE
• When Demo Mode is on, the appliance will not
heat up.
• The Demo Mode icon appears in the display if
the Demo Mode is on.
Oven Cooling
The oven cooling icon : appears in the display if
the temperature inside the oven is high during or
after operation.
The oven cooling icon : disappears if the oven
temperature is low.
Timer
The oven timer doesn't affect oven operation or
cooking time. Use it as an extra kitchen timer.
Once the time runs out, the oven chimes and
Timer Ended appears in the display.
Setting the Timer
1 Press the clock icon U at the center top of the
display.
2 Scroll through the numbers in the popup to
set the desired time. Then press START.
3 The time remaining appears next to the clock
icon in the display.
A chime sounds when the set time runs out
and Timer Ended appears in the display. The
chime sounds every 15 seconds until OK is
pressed.
Adjusting or Cancelling the Timer
1 Press the remaining time next to the clock
icon in the display.
2 To cancel the timer, press STOP in the display.
3 To adjust the time, scroll through the
numbers in the popup to set the desired time.
Then press RESTART.
4 The remaining time in the display is adjusted.
Operating the Oven
Before Using the Oven
NOTE
• Because the oven temperature cycles, an oven
thermometer placed in the oven cavity may not
show the same temperature that is set on the
oven.
• If the door is left open for longer than 30
seconds during baking, the heater turns off. The
heater turns back on automatically once the
door is closed.
A
Volume
B
High
A
Timer
B
START
PLQ
V
K
18 OPERATION
NOTE
• Avoid opening the oven door more than
necessary during use. This helps the oven
maintain temperature, prevents unnecessary
heat loss, and saves on energy use.
Oven Vent
Areas near the vent may become hot during
operation and may cause burns. Avoid placing
plastics near the vent as heat may distort or melt
the plastic.
It is normal for steam to be visible when cooking
foods with high moisture content.
WARNING
• Do not block the vent opening at the bottom of
the oven.
Assembling Rack Guides
Assemble the rack guides on both sides of the
oven cavity before operating the oven for the first
time. This keeps the oven racks in position.
WARNING
• Remove the protective film from all telescopic
runners.
1 Place the rack inside the oven cavity so that
the curved end of the rack is at the back of the
oven.
2 Insert the rear rack guide hook c into the
oven cavity opening a.
3 Insert the front rack guide hook d into the
oven cavity opening
band press down to
secure it in place.
4 Repeat steps 1-3 to install the second rack
guide on the other side of the oven cavity.
Using the Telescopic Runners
Installing the Telescopic Runners
Install the telescopic runners before operating the
oven for the first time.
WARNING
• Allow the oven to cool before installing or
removing the telescopic runners to prevent
burns.
NOTE
• Place a soft cloth on the floor to avoid damaging
the parts.
1 Hold the telescopic runner with the longer tab
on the clips facing down and the pins facing
up.
2 Align the telescopic runner horizontally with
the rack guide.
a
Rear Opening
b
Front Opening
c
Rear Rack Guide Hook (curved)
d
Front Rack Guide Hook (straight)
19OPERATION
ENGLISH
3 Hook both the telescopic runner clips onto the
upper rail at the desired rack position.
4 Pull the telescopic runner forward until the
lower parts of the clips snaps onto the lower
rail on the rack guide.
5 Repeat steps 1-4 for the other telescopic
runner to install it in the same position on the
other side.
Removing the Telescopic Runners
WARNING
• Allow the oven to cool before installing or
removing the telescopic runners to prevent
burns.
NOTE
• Place a soft cloth on the floor to avoid damaging
the parts.
1 Pull the telescopic runner clips away from the
rack guide.
a Telescopic Runner Clip
b Telescopic Runner
c Rack Guide
2 Lift up the whole telescopic runner and pull
forward to detach it from the rack guide.
Using the Telescopic Runners
The telescopic runners slide in and out on a frame.
This keeps heavy cookware level and prevents it
from sliding forward when the telescopic runner is
completely extended.
a
Rack Guide
b
Telescopic Runner
20 OPERATION
Using Standard Oven Racks
The racks have a turned-up back edge that
prevents them from being pulled out of the oven
cavity.
CAUTION
• Reposition oven racks before turning the oven
on to prevent burns.
• Do not cover the racks with aluminum foil, or
any other material, or place anything on the
bottom of the oven. Doing so will result in poor
baking and may damage the oven bottom.
• Only arrange oven racks when the oven is cool.
• Do not place objects heavier than 33 lb (15 kg)
on the racks. Do not place heavy objects on the
corners of the racks. Doing so can damage the
racks.
Removing Racks
1 Pull the rack straight out until it stops.
2 Lift up the front of the rack and pull it out.
Replacing Racks
1 Place the end of the rack on the support.
2 Tilt the front end up and push the rack in.
Instaview
Knock twice on the center of the glass panel to
reveal the contents of the oven without opening
the door.
CAUTION
• Do not hit the glass door panel with excessive
force. Do not allow hard objects like cookware or
glass bottles to hit the glass door panel. The
glass could break, resulting in a risk of personal
injury.
NOTE
• Knocking twice on the glass panel turns the
interior light on or off.
• The InstaView function is disabled when the
oven door is opened and for one second after
closing the door.
• The InstaView function is disabled during
Control Lock, Sabbath Mode and initial power
input.
• Tapping the edges of the glass panel may not
activate the InstaView function.
• The taps on the glass panel must be hard
enough to be audible.
• Loud noises near the oven may activate the
InstaView function.
Setting InstaView
1 Press Settings at the right bottom of the
Main Menu screen, then press InstaView.
2 "When turned ON, you can turn the oven
lights on or off by knocking twice on the
center of the door glass." appears in the
display when the InstaView feature is
activated. Press OK.
21OPERATION
ENGLISH
Manual Cook
Read the below guide and select the desired cooking mode to meet your specific cooking needs.
• # : Available / X: Not available
Function
Temperature
Range
Default
Temperature
Option
Description
Probe 1
Bake
170-500
8
(76-260 7)
350
8 (175 7) #
In Bake mode, the upper and
concealed lower heating
elements are used. This
operating mode is suitable for
baking cakes, baking for a
short time, and sensitive
doughs.
Convection
Bake
170-500
8
(76-260 7)
350
8 (175 7) #
Convection Bake mode uses
only the heating element in
the back wall and the
convection fan. It is also
possible to bake on multiple
racks in Convection Bake
mode. This means that it is
suitable for fruit cakes and
stirred cake or yeast doughs
such as a bread plait.
Convection
Roast
170-500
8
(76-260 7)
350
8 (175 7) #
In Convection Roast mode,
the upper heating elements
and the convection fan are on.
This function is suitable for
large pieces of meat or
poultry, such as rolled roast or
turkey.
Broil
High / Medium /
Low
High X
Broil mode uses the entire
grill heating element. No
specific temperature can be
set. You can choose between
three settings. Broil is suitable
for cooking steaks, cutlets, fish
or making toast, and for
browning when cooking larger
dishes with a gratin topping.
The preset level is high.
Always broil with the door
closed.
Air Fry
300-500
8
(148-260 7)
400
8 (205 7)
X
Air Fry function is specially
designed for oil-free frying.
Warm
High / Medium /
Low
Med X
In Warm mode, the heating
element at the top and
concealed element at the
bottom of the oven cavity are
activated. You can use this
function for keeping food
warm until ready to serve. The
temperature can be set to
High, Medium, or Low.
22 OPERATION
Convection Bake and Roast Mode
The convection system uses a fan to circulate the
heat evenly within the oven. Improved heat
distribution allows for even cooking and excellent
results while cooking with single or multiple racks.
The Convection Roast feature is designed to give
optimum roasting performance. Convection Roast
combines cooking with the convection fan to roast
meats and poultry. The heated air circulates
around the food from all sides, sealing in juices
and flavors. Foods are crispy brown on the outside
while staying moist on the inside. Convection
roasting is especially good for large tender cuts of
meat, uncovered.
The oven can be programmed to bake at any
temperature from 170 ℉ (76 ℃) to 500 ℉ (260 ℃).
The default temperature is 350 ℉ (175 ℃).
Setting the Convection Function
1 Press Manual Cook in the Main Menu screen.
2 Select Convection Bake or Convection Roast
in the cooking mode screen.
Proof
--X
Proof mode maintains a warm
oven for rising yeast leavened
products before baking. To
avoid lowering the oven
temperature and lengthening
proofing time, do not open
the oven door unnecessarily.
Check bread products early to
avoid over proofing. Do not
use the proofing mode for
warming food or keeping food
hot. The proofing oven
temperature is not hot
enough to keep foods at safe
temperatures. Use the Warm
feature to keep food warm.
Frozen Meal
300-500
8
(148-260 7)
400
8 (205 7)
X
For the quick preparation of
frozen products. The
temperature depends on the
manufacturer's instructions.
Use the highest temperature
specified on the packaging.
Set the cook time to equal or
less than the package
instructions.
Function
Temperature
Range
Default
Temperature
Option
Description
Probe 1
23OPERATION
ENGLISH
3 Press Temp. to set the desired cooking
temperature. Press
J or K to increase or
decrease the temperature and then press
!
to save the settings.
You can also use the number pad icon to set
the cooking temperature directly and then
press OK.
4 If desired, press Time and press Cook Time
or Cooking starts at to set the cook time or
cooking start time.
Press J or K to increase or decrease the
time and then press
! to save the settings.
You can also use the number pad icon to set
the cooking time directly and then press OK.
5 Press the START/STOP button on the control
panel. The oven starts to preheat.
6 If the cook time is set, the remaining time
appears in the display. If a cooking start time
is set, the start time appears in the display.
7 A chime sounds once preheating is complete.
8 A chime sounds at the end of the set cook
time and a notification appears in the display.
Open the oven door and remove the food.
NOTE
• If no cook time is set, the oven turns off
automatically after 12 hours.
• The heating elements and fan turn off if the door
is opened. They turn on again after the door is
closed.
• Press Stop in the display to cancel Convection
Bake and Convection Roast at any time.
• The oven fan runs while convection baking and
convection roasting. The fan stops when the
door is opened. In some cases, the fan may shut
off during a convection bake cycle.
Changing the Cook Settings
1 Press Edit to bring up the Cook Settings
screen.
2 Adjust the settings using the number pad or
scroll function.
3 Press the START/STOP button on the control
panel.
To Stop Cooking
1 Press the START/STOP button on the control
panel and then press Stop in the display.
Tips for Convection Baking
• Use Convection Bake for faster and more even
multiple-rack cooking of pastries, cookies,
muffins, biscuits, and breads of all kinds.
• Bake cookies and biscuits on pans with no sides
or very low sides to allow heated air to circulate
around the food. Food baked on pans with a
dark finish will cook faster.
• When using Convection Bake with a single rack,
place the rack in position
C. If cooking on
multiple racks, place the oven racks in positions
B and D.
• Multiple oven rack cooking may slightly increase
cook times for some foods.
Tips for Convection Roasting
• For better roasting results, baste joints and
poultry with their own juices a number of times
during the roasting process.
• Use heat resistant dishes when roasting (follow
manufacturer’s instructions).
• Stainless steel roasting pans are only of limited
use, as they reflect the heat to a very large
extent.
• When using dishes with plastic handles, ensure
that the handles are heat resistant (follow
manufacturer’s instructions).
• Large items for roasting or a number of items
can be placed directly on the oven rack above
the deep pan (or baking tray) (e.g. turkey, goose,
3 or 4 chickens, 3 or 4 knuckles of veal).
• Lean meat should be roasted in a roasting tray
with a lid (e.g. veal, braised beef, deep frozen
meat). This keeps the juices in the meat.
• For cooking crispy crusts or bacon, use a
casserole dish without the lid (e.g. pork, minced
meat, lamb, mutton, duck, knuckle of veal,
chicken, poultry meat, roast beef, fillet of beef,
game birds).
24 OPERATION
• Pour enough water into the deep pan (or baking
tray) to prevent smoking when you use roasting
mode.
• Clean the oven as soon as possible after use if
you are roasting in an open-topped tin or dish. It
is easier to remove fat splashes when the oven is
still warm. Wear heat-proof gloves to avoid
burns.
CAUTION
• Do not cover the roasting rack with aluminum
foil.
• Position food (fat side up) on the roasting rack.
• Pressing the POWER button during cooking
clears all settings.
Bake Mode
Bake is used to prepare foods such as pastries,
breads and casseroles.
The oven can be programmed to bake at any
temperature from 170 ℉ (76 ℃) to 500 ℉ (260 ℃).
The default temperature is 350 ℉ (175 ℃).
Setting the Bake Function
1 Press Manual Cook in the Main Menu screen.
2 Select Bake in the cooking mode screen.
3 Press Temp. to set the desired cooking
temperature. Press
J or K to increase or
decrease the temperature and then press
!
to save the settings.
You can also use the number pad icon to set
the cooking temperature directly and then
press OK.
4 If desired, press Time and press Cook Time
or Cooking starts at to set the cook time or
cooking start time. Press
J or K to increase
or decrease the time and then press
! to
save the settings.
You can also use the number pad icon to set
the cooking time directly and then press OK.
5 Press the START/STOP button on the control
panel.
6 If the cook time is set, the remaining time
appears in the display. If a cooking start time
is set, the start time appears in the display.
7 A chime sounds once preheating is complete.
8 A chime sounds at the end of the set cook
time and a notification appears in the display.
Open the oven door and remove the food.
Changing the Cook Settings
1 Press Edit to bring up the Cook Settings
screen.
2 Adjust the settings using the number pad or
scroll function.
3 Press the START/STOP button on the control
panel.
Baking Tins
• When baking in Bake modes, use baking tins
with a dark metal or coated surface.
• When baking with Convection Bake, you can
also use baking tins with a bright metal surface.
• Always place cake tins in the middle of the tray
or oven rack.
• When baking with Bake, you can place two
baking tins side by side in the oven for a baking
time that is only slightly longer.
NOTE
• If no cook time is set, the oven turns off
automatically after 12 hours.
Tips for Baking
Results of Baking Possible Cause Solution
The cake base is too light Wrong oven rack position
Use a dark baking tin or put the
cake one rack lower down.
25OPERATION
ENGLISH
Recommended Baking Guide
Rack and Pan Placement
Baking results will be better if baking pans are
centered in the oven as much as possible.
Multiple-rack cooking saves time and energy.
Whenever possible, cook foods requiring the same
cooking temperature together in one oven.
Baking Rack Guide
NOTE
• When baking cakes and cookies on multiple
racks, use the Convection Bake mode and place
racks in positions B and D.
• Always count rack position from the bottom up.
Broil Mode
Setting the Oven to Broil
Broiling uses an intense, radiant heat to cook food.
Both the inner and outer broil elements heat
during full broiling. Only the inner broil element
heats during center broiling. The element(s) cycle
on and off at intervals to maintain the oven
temperature. The meat probe cannot be used with
this mode.
Keep the oven door closed while broiling. Let the
oven preheat for approximately 5 minutes before
cooking food.
Cake collapses (turns lumpy,
soggy)
Oven temperature too high Set the temperature slightly lower.
Baking time too short
Set a longer baking time. The
baking time cannot be reduced by
setting a higher temperature.
Mixture contains too much liquid
Use less liquid. Follow instructions
for dough mixing times, especially
when using kitchen appliances.
Cakes are too dry
Oven temperature too low
Next time set a slightly higher
temperature.
Baking time too long Set a slightly shorter baking time.
Cakes are browned unevenly
Baking temperature too high and
baking time too short
Set a slightly lower baking
temperature and a slightly longer
baking time.
Mixture unevenly distributed
Distribute the mixture evenly over
the baking tray/tin.
Baking time too long Temperature too low
Next time set a slightly higher
temperature.
Results of Baking Possible Cause Solution
Type of Food
Rack
Position
Angel food cake, frozen pies
B
Bundt or pound cakes
B
Biscuits, muffins, brownies, cookies,
cupcakes, layer cakes, pies
C
Casseroles
C
Turkey, roasts, or ham
A
Frozen pizza
C
Roast chicken
B
Type of Food
Rack
Position
26 OPERATION
CAUTION
• Do not cover the oven rack with aluminum foil.
Doing so will cause a fire.
• Should an oven fire occur, leave the oven door
closed and turn the oven off. If the fire
continues, throw baking soda on the fire or use a
fire extinguisher.
• DO NOT put water or flour on the fire. Flour may
be explosive and water can cause a grease fire to
spread and cause personal injury.
• When using your broiler, the temperature inside
the oven will be extremely high. Take care to
avoid possible burns by:
- Keeping the door closed when broiling
- Always wearing oven mitts when inserting or
removing food items
NOTE
• This appliance is designed for closed-door
broiling. Close the door to set the Broil function.
If the door is open, the Broil function cannot be
set and Close the door to start cooking
appears on the display. Close the door and reset
the Broil function. If the door is opened during
broiling, the broil burner turns off after five
seconds. The broiler turns back on automatically
once the door is closed.
1 Press Manual Cook in the Main Menu screen.
2 Press Broil.
3 Select the desired temperature: Low,
Medium, or High.
4 If desired, press Time and press Cook Time
or Cooking starts at to set the cook time or
cooking start time. Press J or K to increase
or decrease the time and then press
! to
save the settings.
You can also use the number pad icon to set
the cooking time directly and then press OK.
5 Press the START/STOP button on the control
panel.
6 Let the oven preheat for approximately 5
minutes before cooking the food.
7 If the cook time is set, the remaining time
appears in the display. If a cooking start time
is set, the start time appears in the display.
8 Press the START/STOP button on the control
panel to cancel at any time or when cooking is
complete.
NOTE
• If the cook time is not set, the oven automatically
turns off after 3 hours.
• The heating elements and fan turn off if the door
is opened. They turn on again after the door is
closed.
Changing the Broil Settings
1 Press Edit in the display to bring up the Cook
Settings screen.
2 Adjust the settings using the number pad or
scroll function.
3 Press the START/STOP button on the control
panel.
To Stop Cooking
Press the START/STOP button on the control panel
and then press Stop in the display.
Tips for Reducing Smoke
Due to the intense heat associated with broiling, it
is normal to experience smoke during the cooking
process. This smoke is a natural byproduct of
searing and should not cause you to worry. If you
are experiencing more smoke than you are
comfortable with, use the following tips to reduce
the amount of smoke in your oven.
• Always use a broiler pan. Do not use saute pans
or regular baking sheets for safety reasons.
• The broiler pan should always be thoroughly
cleaned and at room temperature at the
beginning of cooking.
• Always run your cooktop ventilation system or
vent hood during broiling.
27OPERATION
ENGLISH
• Keep the interior of your oven as clean as
possible. Leftover debris from prior meals can
burn or catch fire.
• Avoid fatty marinades and sugary glazes. Both of
these will increase the amount of smoke you
experience. If you would like to use a glaze,
apply it at the very end of cooking.
• If you are experiencing significant smoke with
any food item, consider:
- Lowering the broiler to the Low setting.
- Lowering the rack position to cook the food
farther away from the broiler.
- Using the High broil setting to achieve the
level of searing you desire, and then either
switching to the Low broil setting, or switching
to the Medium broil setting.
• As a rule, fattier cuts of meat and fish will
produce more smoke than leaner items.
• Adhere to the guidelines in the Recommended
Broiling Guide section whenever possible.
Recommended Broiling Guide
Recommended Broiling Guide
The size, weight, thickness, starting temperature, and your preference of doneness will affect broiling
times.
This guide is based on meats at refrigerator temperature. For best results when broiling, use a pan
designed for broiling.
a Standard Rack
Food
Quantity and/or
Thickness
Rack
Position
First
Side
Time
(min.)
Second
Side
Time
(min.)
Comments
Ground Beef
1 lb (9 patties)
1/2 to 3/4" thick
E
3-5 3-5
Space evenly. Up to 9
patties may be broiled
at once.
Beef Steaks
1" thick
1 to 1
1
/
2
lb.
Rare
E
5-8 3-7
Steaks less than 1"
thick cook through
before browning.
Pan frying is
recommended. Slash
fat.
Medium
E
6-12 5-10
Well done
E
13-18 10-15
1
1
/
2
" thick
2 to 2
1
/
2
lb.
Rare
E
9-11 8-10
Medium
E
12-14 10-12
Well done
E
14-18 12-16
28 OPERATION
• This guide is only for reference. Adjust cook time according to your preference.
NOTE
• The USDA advises that consuming raw or undercooked fish, meat, or poultry can increase your risk of
food-borne illness.
• The USDA has indicated the following as safe minimum internal temperatures for consumption:
- Ground beef: 160 ℉ (71.1 ℃)
- Poultry: 165 ℉ (73.9 ℃)
- Beef, veal, pork, or lamb: 145 ℉ (62.8 ℃)
- Fish / Seafood: 145 ℉ (62.8 ℃)
Tips for Broiling
Beef
• Steaks and chops should always be allowed to
rest for five minutes before being cut into and
eaten. This allows the heat to distribute evenly
Chicken
1 whole, 2 to 2
1
/
2
lb. split
lengthwise
D
12-16 10-14
Broil skin-side-down
first.
2 Breasts
D
5-8 5-8
Lobster Tails
2–4
10 to 12 oz each
D
10-20
Do not
turn over.
Cut through back of
shell. Spread open.
Brush with melted
butter before broiling
and after half of
broiling time.
Fish Fillets
1
/
4
to
1
/
2
" thick
E
3-5 3-5
Handle and turn very
carefully. Brush with
lemon butter before
and during cooking, if
desired.
Ham Slices
(precooked)
1
/
2
" thick
E
2-3 2-3
Increase time 5 to 10
minutes per side for 1
1/2" thick or home-
cured ham.
Pork Chops
Well done
2 (
1
/
2
" thick)
D
8-10 7-9
Slash fat.
2 (1" thick) about 1lb.
D
10-12 9-11
Lamb Chops
2 (1" thick)
about 10 to 12
oz
Medium
D
5-8 4-6
Slash fat.
Well done
D
1-10 5-8
2 (1
1
/
2
" thick)
about 1lb.
Medium
D
8-10 7-9
Well done
D
10-12 9-11
Salmon Steaks
2 (1" thick)
E
4-6 3-5
Grease pan. Brush
steaks with melted
butter.
4 (1" thick) about 1 lb.
E
5-8 4-7
Food
Quantity and/or
Thickness
Rack
Position
First
Side
Time
(min.)
Second
Side
Time
(min.)
Comments
29OPERATION
ENGLISH
through the food and creates a more tender and
juicy result.
• Pieces of meat that are thicker than two inches
should be removed from the refrigerator 30
minutes prior to cooking. This will help them
cook more quickly and evenly, and will produce
less smoke when broiling. Cooking times will
likely be shorter than the times indicated in the
Broiling Chart.
• For bone-in steaks or chops that have been
frenched (all meat removed from around the
bone), wrap the exposed sections of bone in foil
to reduce burning.
Seafood
• When broiling skin-on fish, always use the Lo
broil setting and always broil the skin side last.
• Seafood is best consumed immediately after
cooking. Allowing seafood to rest after cooking
can cause the food to dry out.
• It is a good idea to rub a thin coating of oil on the
surface of the broiling pan before cooking to
reduce sticking, especially with fish and seafood.
You can also use a light coating of non-stick pan
spray.
Vegetables
Toss your vegetables lightly in oil before cooking
to improve browning.
Frozen Meal
The Frozen Meal function is specially designed for
cooking frozen prepared meals. It heats from both
the top and bottom to brown food more evenly.
This system is designed to give the optimum
cooking performance by automatically selecting a
combination of the broil and bake heating
systems. No preheating is required when using the
Frozen Meal mode. For best results with frozen
pizza, cook food on a single rack placed in position
4 at 400 °F.
Setting the Frozen Meal Function
1 Press Manual Cook in the Main Menu
Screen.
2 Select Frozen Meal in the cooking mode
screen.
3 Press Temp. to set the desired cooking
temperature. Press
J or K to increase or
decrease the temperature and then press
!
to save the settings.
You can also use the number pad icon to set
the cooking temperature directly and then
press OK.
4 If desired, press Time and press Cook Time
or Cooking starts at to set the cook time or
cooking start time. Press J or K to increase
or decrease the time and then press ! to
save the settings.
You can also use the number pad icon to set
the cooking time directly and then press OK.
5 Press the START/STOP button on the control
panel.
Changing the Frozen Meal Settings
1 Press Edit in the display to bring up the Cook
Settings screen.
2 Adjust the settings using the number pad or
scroll function.
3 Press the START/STOP button on the control
panel.
To Stop Cooking
Press START/STOP button on the control panel
and then press Stop in the display.
Warm Mode
This function will maintain an oven temperature of
less than 200 ℉ (93 ℃). It will keep cooked food
warm for serving up to 3 hours after cooking has
finished.
Setting the Warm Mode
1 Press Manual Cook in the Main Menu screen.
2 Select Warm in the cooking mode screen.
30 OPERATION
3 Select the desired temperature: Low,
Medium, or High.
4 If desired, press Time and press Cook Time
or Cooking starts at to set the cook time or
cooking start time. Press
J or K to increase
or decrease the time and then press
! to
save the settings.
You can also use the number pad icon to set
the cooking time directly and then press OK.
5 Press the START/STOP button on the control
panel.
Changing the Warm Settings
1 Press Edit in the display to bring up the Cook
Settings screen.
2 Adjust the settings using the number pad or
scroll function.
3 Press the START/STOP button on the control
panel.
To Stop Cooking
Press START/STOP button on the control panel
and then press Stop in the display.
NOTE
• The Warm function is intended to keep food
warm. Do not use it to cool food down.
Proof Mode
This feature maintains a warm oven for rising
yeast-leavened products before baking.
Setting the Proof Mode
1 Press Manual Cook in the Main Menu screen.
2 Select Proof in the cooking mode screen.
3 If desired, press Time and press Cook Time
or Cooking starts at to set the cook time or
cooking start time. Press J or K to increase
or decrease the time and then press ! to
save the settings.
You can also use the number pad icon to set
the cooking time directly and then press OK.
4 Press the START/STOP button on the control
panel.
NOTE
• If the proofing time is not set, the oven
automatically turns off after 12 hours.
To Stop Cooking
Press START/STOP button on the control panel
and then press Stop in the display.
NOTE
• To avoid lowering the oven temperature and
lengthening proofing time, do not open the oven
door unnecessarily. Check bread products early
to avoid over proofing.
• Do not use the Proofing mode for warming food
or keeping food hot. The proofing oven
temperature is not hot enough to keep foods at
safe temperatures. Use the Warm feature to
keep food warm. Proofing does not operate
when the oven is above 150 ℉. Oven is too hot.
shows in the display.
• The proof feature automatically provides the
optimum temperature for the proofing process,
and therefore does not have a temperature
adjustment.
• For best results, cover the dough with a cloth or
with plastic wrap. (The plastic may need to be
anchored underneath the container so the oven
fan does not blow it off.)
• If using Proof after cooking, wait for the oven to
cool first.
• The Proof mode can only be set as a single stage,
not as part of multi-stage cooking.
Air Fry
This feature automatically increases the entered
temperature by 45 ℉ for optimal performance
when using Air Fry.
31OPERATION
ENGLISH
The Air Fry mode can be programmed to cook at
any temperature from 300 ℉ (148 ℃) to 500 ℉ (260
℃). The default temperature is 400 ℉ (205 ℃).
The Air Fry function is specially designed for oil-
free frying.
Setting the Air Fry Mode
1 Press Manual Cook in the Main Menu screen.
2 Select Air Fry in the cooking mode screen.
3 Press Temp. to set the desired cooking
temperature. Press
J or K to increase or
decrease the temperature and then press
!
to save the settings.
You can also use the number pad icon to set
the cooking temperature directly and then
press OK.
4 If desired, press Time and press Cook Time
or Cooking starts at to set the cook time or
cooking start time. Press
J or K to increase
or decrease the time and then press
! to
save the settings.
You can also use the number pad icon to set
the cooking time directly and then press OK.
5 Press the START/STOP button on the control
panel.
6 If the cook time is set, the remaining time
appears in the display. If a cooking start time
is set, the start time appears in the display.
7 A chime sounds at the end of the set cook
time and a notification appears in the display.
Open the oven door and remove the food.
To Stop Cooking
Press the START/STOP button on the control panel
and then press Stop in the display.
NOTE
• No preheating is required when using the Air Fry
mode.
• If cooking multiple batches, the later batches
may take less time to cook.
• Wet batters and coatings will not crisp or set
when using the Air Fry mode.
Tips for Air Fry
• For best results, cook food on a single rack
placed in the positions suggested in the chart in
this manual.
• Spread the food out evenly in a single layer.
• Use either the air fry tray or a dark baking tray
with no sides or short sides that does not cover
the entire rack. This allows for better air
circulation.
• If desired, spray the baking tray or air fry tray
with a pan spray. Use an oil that can be heated to
a high temperature before smoking, such as
avocado, grapeseed, peanut or sunflower oil.
• Place a foil-lined baking tray on a rack in position
A to catch the oil falling from the food. For high-
fat foods like chicken wings, add a few sheets of
parchment paper to absorb the fat.
• Check food often and shake it or turn it over for
crisper results.
• Prepared frozen foods may cook faster with the
Air Fry mode than stated on the package.
Reduce the cooking time by about 20 percent,
check food early, and adjust cooking time as
needed.
• Use a food thermometer to make sure food has
reached a safe temperature for consumption.
Eating undercooked meats can increase your
risk of food-borne illness.
• For the crispiest results, dredge fresh chicken
wings or tenders in seasoned flour. Use 1/3 cup
flour for 2 pounds of chicken.
Recommendations When Air Frying
High-Fat Foods
Foods high in fat will smoke when using the Air Fry
mode. For best results, follow these
recommendations when air frying foods that are
high in fat, such as chicken wings, bacon, sausage,
hot dogs, turkey legs, lamb chops, ribs, pork loin,
duck breasts, or some plant-based proteins.
CAUTION
• Never cover slots, holes, or passages in the oven
bottom or cover entire racks with materials such
as aluminum foil. Doing so blocks airflow
through the oven and can result in carbon
monoxide poisoning. Aluminum foil can also
trap heat, causing a fire hazard or poor oven
performance.
32 OPERATION
• Turn on your exhaust hood at a high fan setting
before you start Air Fry and leave it on for 15
minutes after you're done.
• Open a window or sliding glass door, if possible,
to make sure the kitchen is well-ventilated.
• Keep the oven free from grease buildup. Wipe
down the interior of the oven before and after
air frying (once the oven has cooled).
• Run oven cleaning cycles (Easy Clean) regularly,
depending on how often and what types of food
you Air Fry.
• Avoid opening the oven door more than
necessary to help maintain the oven
temperature, prevent heat loss, and save
energy.
• Air-frying fresh chicken pieces such as wings or
drumsticks with the skin left on can produce
smoke as the fat renders at high temperatures.
If the smoke is excessive, use the Convection
Roast mode instead of Air Fry.
Recommended Air Frying Guide
• Arrange food evenly in a single layer. Space food out and do not fill the entire tray. For best results in 24"
ovens, arrange food in the middle of the tray and leave the sides of the tray open for better air
circulation.
• Put a foil-lined baking pan on a rack in position
A to catch drips. If needed, add parchment paper to
absorb oil and reduce smoking.
• Flip food over during cooking to avoid burning it.
• Suggested cook settings are only a guide. Results may vary depending on the brand or quantity of food.
Adjust the settings as needed to achieve the desired results.
† High-fat items may produce more smoke when cooked using Air Fry. For less smoke, cook using
Convection Roast mode.
Recommended Items
Quantity
(oz)
Temp. (°F)
Rack
Position
Time Guide
POTATOES-Frozen
Frozen French Fries
(Shoestring)
16 425
C
15-25 -
Frozen French Fries
(Crinkle cut, 10x10 mm)
16 400
C
18-28 -
Frozen Sweet Potato
Fries
16 400
C
15-25 -
Frozen Tater Tots 20 425
C
18-28 -
Frozen Hash Browns 14 425
C
18-28 -
POTATOES-Fresh/Homemade
Homemade French Fries
(10x10 mm)
16 425
C
20-30 Cut the potatoes and soak
for 30 minutes in hot tap
water. Drain and pat dry.
Brush or lightly spray with
3 tbsp. of oil. Add salt and
pepper to taste.
CHICKEN-Frozen
Frozen Chicken Nuggets,
Crispy
30 400
C
15-25 -
Frozen Chicken Strips 16 400
C
15-25 -
33OPERATION
ENGLISH
Probe Mode
The probe accurately measures the internal
temperature of meat, poultry and casseroles.
Always unplug and remove the probe from the
oven before removing food. Before using, insert
the probe into the center of the thickest part of
meat or into the inner thigh or breast of poultry,
away from fat or bone. Place food in the oven and
connect the meat probe to the jack. Keep the
probe as far away from heat sources as possible.
• The probe can be used in the Convection Bake,
Convection Roast and Bake modes.
• For thin cuts of meat, insert the probe in thickest
side of the meat.
Using the Meat Probe Feature
CAUTION
• Always use an oven mitt to remove the
temperature probe. Do NOT touch the grilling
element. Failure to follow this warning can result
in severe personal injury.
• To avoid damage to the meat probe, do not use
tongs to pull on the probe when removing it.
• Do not store the meat probe in the oven.
1 Insert the probe into the food.
2 Open the flap upwards and connect the probe
to the jack in the oven. Probe connected
appears in the display and the probe icon
appears at the top of the display.
3 Select a desired cooking mode. The probe can
be used with Convection Bake, Bake and
Convection Roast modes.
4 Press Temp. to set the desired cooking
temperature. Press
J or K to increase or
decrease the temperature and then press
!
to save the settings.
You can also use the number pad icon to set
the cooking temperature directly, then press
OK.
• The default probe temperature is 150
8 (65
7), but can be changed to any temperature
between 80
8 (27 7) and 210 8 (100 7).
5 If desired, press Time to set the cooking start
time.
Press J or K to adjust the time and then
press
! to save the settings.
You can also use the number pad icon to set
the cooking time directly and then press OK.
6 Press the START/STOP button on the control
panel. If a cooking start time is set, the start
time appears in the display.
Frozen Hot Wings, Bone-
in
20 400
C
25-30 -
CHICKEN-Fresh, Skin on
Fresh Chicken Wings
†
24 450
C
25-30 Brush or lightly spray with
1 tbsp. of oil. Add salt and
pepper to taste.
OTHER
Frozen Onion Rings,
Breaded
14 400
C
18-22 -
Recommended Items
Quantity
(oz)
Temp. (°F)
Rack
Position
Time Guide
Probe icon
Number pad icon
34 OPERATION
7 When the set probe temperature is reached,
the oven shuts off automatically.
Changing the Probe Temperature
while Cooking
1 Press Edit in the display to bring up the Cook
Settings screen.
2 Adjust the settings as desired.
3 Press the START/STOP button on the control
panel.
To Stop Cooking
Press the START/STOP button on the control panel
and then press Stop in the display.
NOTE
• To avoid breaking the probe, make sure food is
completely defrosted before inserting the probe.
• See the Recommended Probe Temperature
Chart to set the probe temperature.
Recommended Probe Guide
Recommended Probe Placement Chart
Recommended Probe Temperature Chart
Category Examples of Food Probe Placement
Ground Meat & Meat Mixtures
Meatloaf
Insert in the thickest part
Meatballs
Fresh Beef, Veal, Lamb Steaks, Roasts, Chops
Insert in the thickest part, away
from bone, fat and gristle
Poultry
Whole Chicken or Turkey
Insert in the thickest part of thigh,
avoiding bone
Poultry Breasts or Roasts
Duck, Goose, Pheasant
Stuffing (Alone or in Bird)
Insert in the thickest part of the
dish
Pork & Ham
Fresh Pork
Insert in the thickest part, away
from bone, fat and gristle
Fresh Ham (Raw)
Precooked Ham (Reheat & Serve)
Leftovers & Casseroles
Leftovers
Insert in the thickest part of the
dish
Casseroles
Seafood
Whole Fish
Insert in the thickest part of the
fish
Fish Fillet (Side of Fish)
Fish Steaks or Portions
Category Examples of Food
Safe Internal
Temp.
Desired Doneness
Ground Meat &
Meat Mixtures
Meatloaf 160 ℉ (71 ℃)
-
Meatballs 165 ℉ (74 ℃)
35OPERATION
ENGLISH
Recipe Cook Mode
The Recipe Cook function provides guidance for
cooking foods or dishes that may be unfamiliar. It
contains preset programs for cooking many
popular food items, with information on
recommended preheating, accessories, and rack
position for optimal results.
Setting Recipe Cook Mode
1 Press Recipe Cook in the Main Menu screen.
2 Press a category to filter the options.
3 Scroll through or tap the letters to find and
select an item.
4 Press Info. to see the recommended recipe.
• The recommendations may differ
depending on the category and weight of
your food.
• Follow the recommendations in the display
regarding accessories and rack position.
5 Press !.
6 Press the START/STOP button on the display.
Fresh Beef, Veal,
Lamb
Roasts 145 ℉ (63 ℃)
Rare: 120 ℉ (49 ℃)
Medium rare: 135 ℉ (57 ℃)
Medium: 140 ℉ (60 ℃)
Medium well: 150 ℉ (66 ℃)
Well done: 160 ℉ (71 ℃)
Poultry
Whole Chicken or Turkey
165 ℉ (74 ℃)-
Poultry Breasts or Roasts
Duck, Goose, Pheasant
Stuffing (Alone or in Bird)
Pork & Ham
Fresh Pork
145 ℉ (63 ℃)
Well done: 160 ℉ (71 ℃)
Fresh Ham (Raw) Well done: 165 ℉ (74 ℃)
Precooked Ham (Reheat &
Serve)
140 ℉ (60 ℃)-
Leftovers &
Casseroles
Leftovers
165 ℉ (74 ℃)-
Casseroles
Seafood Whole Fish
145 ℉ (62.8 ℃)-Fish Fillet (Side of Fish)
Fish Steaks or Portions
Category Examples of Food
Safe Internal
Temp.
Desired Doneness
36 OPERATION
Recipe Cook Guide
• Preheat oven first for most items.
• Preheat for 5 minutes when broiling.
• If using probe, insert food and probe before preheating.
NOTE
• When cooking thin cuts of meat, insert the probe into the thickest part of the meat. If the probe is
inserted incorrectly, the oven could turn off too soon. See the Probe section for instructions.
Menu
Accessories/
Cookware
Shelf
Position
Cooking
time in min.
Beef
Beef Tenderloin
Rare
Grid on broiler pan
B
50~75
Medium rare
B
60~85
Medium
B
70~95
Medium well
B
80~100
Well done
B
85~115
Pot Roast
Ovenproof pot with
cover
B
50~80
Roast Beef
Rare
Grid on broiler pan
B
35~75
Medium rare
B
40~85
Medium
B
45~95
Medium well
B
50~105
Well done
B
55~115
London Broil
Rare
D
5~10 + 5~10
Medium rare
D
8~12 + 8~12
Medium
D
10~15 +
10~15
Medium well
D
12~18 +
12~18
Well done
D
15~20 +
15~20
Steak
Rare
E
3~10 + 3~10
Medium rare
E
5~10 + 4~9
Medium
E
6~12 + 5~10
Medium well
E
10~15 + 8~12
Well done
E
13~18 +
10~15
Beef Marinade
C
30~50
Meat Loaf Loaf pan
B
50~90
37OPERATION
ENGLISH
Pork
Pork Butt Casserole dish
B
75~100
Pork Chops
Grid on broiler pan
D
30~50
Pork Loin
B
40~80
Pork Tenderloin
B
35~70
Lamb
Rack
B
20~40
Bone-in Leg of Lamb
D
60~90
Veal
Veal Top Sirloin
B
50~95
Veal Chops
E
3~10 + 3~8
Veal Rolled Roast
B
40~120
Veal Rib Roast
B
70~200
Veal Tenderloin
B
60~90
Fish
Fish Fillet
Baking dish
D
20~30
Whole
D
25~50
Shrimp
Grid on broiler pan
E
5~15
Lobster Tails
D
10~20
Salmon Steak
Rare
Baking dish
D
5~8
Medium rare
D
8~15
Well done
D
15~25
Poultry
Chicken
Legs & Thighs
D
20~40
Wings (Fresh)
Grid on broiler pan
E
8~20
Wings (Frozen)
D
20~35
Breasts Baking dish
D
15~30
Cutlet Casserole dish
D
15~30
Whole
Grid on broiler pan
B
30~80
Whole Turkey
A
180~220
Casserole Lasagna (Fresh) Baking dish
C
50~70
Menu
Accessories/
Cookware
Shelf
Position
Cooking
time in min.
38 OPERATION
Pizza
Frozen Thin Crust
Directly on rack
C
10~30
On pizza pan
C
10~30
On pizza stone
C
10~30
Frozen Rising Crust
Directly on rack
C
12~30
On pizza pan
C
12~30
On pizza stone
C
12~30
From Scratch/Homemade
Directly on rack
C
12~25
On pizza pan
C
12~25
On pizza stone
C
12~25
Desserts
Brownies Baking dish
C
30~50
Cheesecake Cake pan
C
50~90
Fruit pie
Whole Pie
Pie pan
C
50~70
Parbake Bottom
Crust Only
C
30~50
Fruit tart Tart pan
C
20~40
Cakes
Layer Cake
Cake pan
C
25~40
Angel Food
Cake
B
20~40
Muffins/Cupcakes Muffin pan
C
15~35
Puff Pastry
Baking sheet
C
10~20
Cookies
Single Tray
C
15~40
Multiple Tray
B+D
25~55
Biscuits/Scones
C
20~40
Souffle Souffle dish
B
50~70
Miscellaneous
Proof
Ovenproof bowl
with cover
C
30~90
Drying/Dehydrating (Fruits or
Vegetables)
Baking sheet
C
240~480
Slow Roasting Grid on broiler pan
B
120~240
Menu
Accessories/
Cookware
Shelf
Position
Cooking
time in min.
39OPERATION
ENGLISH
Steam Function
Steam cooking uses the moist heat of steam to
cook food. This is an ideal cooking method for
delicate food items such as seafood, which can
lose nutrients when boiled.
The oven provides 3 methods of steam cooking:
Steam, Steam Bake and Sous Vide.
CAUTION
• Take care when opening the oven door during or
after steam cooking. Hot steam can cause
scalding.
• After any steam cooking cycle, the drying
function will run automatically. It is normal to
hear the steam pump running during the drying
function.
Using the Water Tank
The water tank is located behind the control panel.
1 Press the Open Panel button on the control
panel.
• The control panel automatically fully opens.
2 Remove the water tank and place it on a flat
surface.
3 Remove the water tank cover or flip open the
fill lid at the front of the water tank cover.
4 Fill the water tank to the Max line.
Bread (Steam)
White Bread
Homemade
Loaf pan
C
30~60
Frozen
C
15~30
Parbaked
C
12~30
Baguette
Homemade
Perforated
baguette pan
B
25~35
Frozen
C
10~30
Parbaked
C
5~25
Cinnamon Raisin Bread Loaf pan
C
30~45
Walnut Bread
Loaf pan or
perforated tray
C
35~60
Whole Grain
Bread
Homemade
Loaf pan
B
20~40
Frozen
C
10~30
Parbaked
C
8~25
Banana Bread Homemade
C
30~45
Menu
Accessories/
Cookware
Shelf
Position
Cooking
time in min.
40 OPERATION
5 Assemble the water tank cover and the fill lid.
a Water tank cover
b Fill lid
CAUTION
• Make sure the water tank cover and fill lid are
closed before putting the tank in the oven.
• Use potable water only.
• Do not fill the water tank with any fluid or
mixture other than water.
• Do not fill the water tank with hot water.
• Fill the water tank up to the line indicated on the
front.
• Do not tilt the water tank while it is full.
• Discard any remaining water and clean the
water tank after cooking.
• Use the water tank only for its intended purpose
of providing water for steam cooking.
• Monitor the water level in the tank and refill as
needed for steam cooking. Use oven mitts to
avoid burns when handling the hot tank.
6 Carefully insert the water tank into the correct
position in the control panel, making sure to
keep the tank level while carrying it. If the
tank is not kept level, water will drain out of
the tubes in the back.
7 Close the control panel.
Steam and Steam Bake Mode
The Steam mode cooks food using only the moist
heat produced by steam. The oven can be
programmed to cook at any temperature from 180
℉ (80 ℃) to 210 ℉ (99 ℃). Make sure to empty the
water tank after use.
The Steam Bake modes heat food gradually, using
the oven heating elements and moist steam heat.
The oven can be programmed to cook at any
temperature from 210 ℉ (98 ℃) to 450 ℉ (232 ℃).
Preset temperature options start at 350 ℉ (175 ℃).
Setting Steam Cook Mode
1 Press Steam Cook in the Main Menu screen.
2 Press Steam or Steam-Bake.
3 Press Steam Level and select the desired
Steam Level: High, Medium or Low. (Steam
Bake Only)
•The Steam Level defaults to High unless
you change it.
4 Press Temp. to set the desired cooking
temperature. Press
J or K to adjust the
temperature and then press
! to save the
settings.
You can also use the number pad icon to set
the cooking temperature directly and then
press OK.
5 If desired, press Time and press Cook Time
or Cooking starts at.
Press
J or K to adjust the time and then
press
! to save the settings.
You can also use the number pad icon to set
the cooking temperature directly and then
press OK.
6 Press the START/STOP button on the control
panel.
7 Once cooking is finished, allow the oven to
cool completely and then wipe up any water
on the oven interior.
NOTE
• Once Steam Bake cooking is started, an indicator
on the display shows the status of the steam
function.
• Make sure the water tank is filled with water
before starting the Steam Bake mode. If the
water in the tank runs out during cooking, a
chime sounds and a popup appears in the
41OPERATION
ENGLISH
display. The oven continues to cook without
steam.
• Remember to drain the water tank after use.
• When the temperature rises in the oven, steam
may not be visible.
• It is normal to hear the sound of boiling water
from the steam generator while running the
steam functions.
To Stop Steam Cooking
Press the START/STOP button on the control
panel, then press Stop in the display.
Tips for Steam Cooking
• To get the full benefit of steam cooking, don’t
overcrowd the oven rack or the steam pan.
• Preheating is not necessary when using steam
modes.
• Food should retain its juiciness while achieving
the correct coloring at the end of the cook time.
• Steam cooking may result in shorter cook times.
• Steamed foods can retain a higher level of
moisture and nutrients and be full of flavor.
• Carefully monitor the cooking process because
coloring can develop quickly with steam cooking.
Steam Cooking Guide
Recommended
Items
Suggested
Quantity
(ounces)
Steam Setting &
Set Temp (°F)
Rack
Position
Cook Time
(minutes)
Guide
Chicken Breasts 18 oz
Steam
210 °F
3 30-35
Shrimp 16 oz
Steam
210 °F
3 09-10
Use the steam
pan.
Diced Carrots 20 oz
Steam
210 °F
3 40-45
Use the steam
pan and make
sure to cut the
carrots to a
uniform size.
Broccoli Florets 18 oz
Steam
210 °F
3 17-22
Diced Potatoes 18 oz
Steam
210 °F
3 25-30
Recommended Items
Steam Setting & Set
Temp (°F)
Rack
Position
Cook Time
(minutes)
Guide
Sandwich Bread
Homema
de
Steam Bake
High
350 °F
2
25-30
Frozen 20 Use a loaf pan or
place bread
directly on the
rack.
Par
Baked
10
Italian Bread Or
French Bread
Homema
de
Steam Bake
High
450 °F
2
25-30
Frozen 15-18 Use a cookie sheet
or place bread
directly on the
rack.
Par
Baked
12-15
42 OPERATION
Sous-Vide
Sous-Vide cooking uses steam to cook foods "low
and slow." Use it to cook meat, fish, seafood,
poultry or vegetables. Food must be vacuum
packed in pouches.
It is not necessary to preheat the oven when using
Sous-Vide.
Refer to the cooking guide for recommended
Sous-Vide settings.
Benefits of Sous-Vide
The lower temperatures and long cooking times
used in Sous-Vide cooking provide many benefits.
• Healthier
Compared to other cooking methods, Sous-Vide
retains most of the original nutrients in food.
• Safe and Convenient
The long cooking times used in Sous-Vide
cooking allow food to be pasteurized. Because
food is vacuum packed before cooking, the
unopened pouches can be quickly chilled then
easily stored after cooking.
• Crisp and Moist Results
The fine temperature control of Sous-Vide
cooking is an excellent way to achieve the
perfect texture when cooking meat and poultry.
The low temperatures used retain more of the
moisture in food than conventional cooking
methods. After cooking, a final sear in a frying
pan adds the perfect crisp finish.
Setting Sous-Vide Mode
1 Fill the tank to the Max line. Use softened,
filtered water, if possible. Hard water may
clog the steam generator more quickly with
scale buildup.
2 Place the oven rack on rack position C and
place the sealed food bag on it.
3 Press Steam Cook in the Main Menu screen.
4 Press Sous-Vide.
5 Press Temp. to set the desired cooking
temperature. Press
J or K to raise or lower
the numbers, then press
! to save the
settings.
You can also use the number pad icon to set
the cooking temperature directly, then press
OK.
6 If desired, press Time.
And press Cook Time or Cooking starts at to
set the cook time or cooking start time. Press
J or K to raise or lower the numbers, then
press
! to save the settings.
You can also use the number pad icon to set
the cooking time directly, then press OK.
7 Press the START/STOP button on the control
panel.
8 Once cooking is finished, allow the oven to
cool completely. Then wipe up any water left
on the oven interior.
Changing the Sous-Vide Settings
1 Press Edit in the display to bring up the Cook
Settings screen.
2 Adjust the settings using scroll function.
3 Press the START/STOP button on the control
panel.
Baguette
Homema
de
Steam Bake
High
450 °F
2
25-30
Frozen 15 Use a cookie sheet
or place bread
directly on the
rack.
Par
Baked
08-10
Recommended Items
Steam Setting & Set
Temp (°F)
Rack
Position
Cook Time
(minutes)
Guide
43OPERATION
ENGLISH
To Stop Cooking
Press the START/STOP button on the control
panel, then press Stop in the display
NOTE
• As the temperature in the oven rises, steam may
not be visible.
Tips for Sous-Vide
• Preheating is not necessary with sous-vide.
• When placing or removing food items in the
oven, use a good pair of sturdy tongs.
• Adding a flavorful oil, like extra virgin olive oil, to
the vacuum sealed bag can enhance your
finished food item. The additional fat acts as an
insulator to keep leaner cuts of protein moist or
could be used as part of the sauce for the food
item.
• As a general rule, fish, shellfish, and leaner cuts
of meat and poultry take less time to cook.
Tougher cuts will take longer. The size and
number of items being cooked will also affect
the time and temperature required to cook the
food.
• The texture of food cooked with sous-vide may
be unfamiliar. This texture isn’t wrong, just
different. The food will be consistently more juicy
and tender than when cooked using
conventional methods.
• Cooking the food in plastic vacuum-sealed bags
is safe. The bags do not contain any harmful BPA
that can leach into the food inside.
• Food items cooked in the anaerobic
environment of vacuum sealed bags is just as
safe as food cooked using conventional
methods. As long as food does not stay in the
USDA “danger zone” (40 °F to 140 °F) for a
prolonged period of time and is cooked to a safe
internal temperature for consumption, the food
should be safe to eat. One of the main causes of
food borne illness is when food is improperly
stored for leftovers. Do not use the refrigerator
to cool down hot food, as bacteria can be
reintroduced in this way. Allow the food to come
to room temperature, then store leftovers in
smaller, shallower containers so it will cool down
faster to below 40 °F when placed in the
refrigerator. Food that is still vacuum sealed can
be placed in ice water to cool quickly, and then
stored in the refrigerator or freezer.
• Don’t try to vacuum seal hot, frozen, or really wet
food, as the bags will not seal properly.
• Sealing food in portion sizes and in a single layer
will improve your results when using the sous-
vide cooking method. The food will cook faster
and be less likely to stay too long in the USDA
danger zone.
• Don’t crowd the oven rack. For best results, leave
plenty of space between the food and the walls
of the oven.
Sous-Vide Cooking Guide
The size, weight, thickness, starting temperature, and your personal preferences will affect operating
times. This guide is only for reference. Adjust the cook time according to your preference.
• Cook 30 mins. or 1 hour more if you use meats thicker than 1".
• If you use larger cuts of meat, cut to match the recommended weight. Be careful not to put pieces of
meat too close together.
Food
Quantity
(oz)
Temp.
(℉)
Rack
Position
Time
Min Target Max
Beef Steak
(Medium
rare)
1” thick
10.6-17.6 oz
136.4 2 - 2.5 hr. 3 hr.
Chicken
breast
3.5-7.1 oz 152.6 2 - 2 hr. 3 hr.
Salmon 1” thick
3.5-7.1 oz
140 2 - 2 hr. 2.5 hr.
Asparagus 0.5-0.7 oz 185 2 20 min. 30 min. 45 min.
44 OPERATION
Remote Start Mode
If the appliance is connected to a home Wi-Fi
network, the preheating function of the oven can
be started or stopped using the LG ThinQ
smartphone app.
Preparing the Oven for a Remote Start
1 Press Settings at the bottom right of the
Main Menu screen and then press Remote
Start.
2 Select On or Off.
3 If On is selected, the Remote Start appears at
the top of the display.
"Remote Start is on. Check the LG ThinQ
app to use Remote Start." appears in the
display when Remote Start is activated.
4 Follow the instructions in the LG ThinQ app
for using the Remote Start function.
NOTE
• Remote Start is disconnected in the following
situations:
- Remote Start is never set up in the
smartphone app.
- The Remote Start status is "ready".
- Remote Start experiences a problem during
operation.
• The Wi-Fi icon on the display shows the status of
the appliance's network connection. If the Wi-Fi
icon is not lit, use the smartphone app to select
the Wi-Fi network or connect the product again.
• A faulty Wi-Fi connection could delay the Remote
Start function.
• Disconnect the probe if attached.
45SMART FUNCTIONS
ENGLISH
SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models with Wi-Fi.
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Features
• My Recipes
- Download new and special cooking recipes
that are not included in the standard cooking
mode on the appliance. Once My Recipes
download is completed in the appliance, the
appliance keeps the recipes. You can only
create, edit or delete the recipes in the LG
ThinQ application.
• Scan to Cook (USA Only)
- Scan the barcode on a ready-made meal using
the LG ThinQ application and send the
recommended or customized cooking
instructions straight to your oven. Remote
Start must be activated on the oven to use
Scan to Cook.
• Monitoring
- This function helps you check the current
status, remaining time, cook settings and end
time in one place.
• Product Notifications
- Turn on the Push Alerts to receive appliance
status notifications. The notifications are
triggered even if the LG ThinQ application is
not open.
• Timer
- You can set the timer from the application.
• Settings
- Allows you to set various options on the oven
and in the application.
• Smart Diagnosis
TM
- This function provides useful information for
diagnosing and solving issues with the
appliance based on the pattern of use.
• Firmware Update
- Keep the appliance updated.
NOTE
• If you change your wireless router, Internet
service provider, or password, delete the
connected appliance from the LG ThinQ
application and connect it again.
• This information is current at the time of
publication. The application is subject to change
for product improvement purposes without
notice to users.
Installing LG ThinQ Application and
Connecting an LG Appliance
Models with QR Code
Scan the QR code attached to the product using
the camera or a QR code reader application on
your smartphone.
NOTE
• To verify the Wi-Fi connection, check that the f
icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.
• LG ThinQ is not responsible for any network
connection problems or any faults, malfunctions,
or errors caused by network connection.
• The surrounding wireless environment can
make the wireless network service run slowly.
• If the distance between the appliance and the
wireless router is too far, the signal becomes
weak. It may take a long time to connect or fail
to install the application.
• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The network connection may not work properly
depending on the Internet service provider.
• The Wi-Fi may not connect or the connection
may be interrupted because of the home
network environment.
• If the appliance cannot be connected due to
problems with the wireless signal transmission,
unplug the appliance and wait about a minute
before trying again.
46 SMART FUNCTIONS
NOTE
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
• If the security protocol of the router is set to
WEP, network setup may fail. Change the
security protocol (WPA2 is recommended), and
connect the product again.
• To reconnect the appliance or add another user,
press and hold the Wi-Fi button for 3 seconds.
Run the LG ThinQ application and follow the
instructions in the application to connect the
appliance.
RF Module Specifications
FCC Notice
The following notice covers the transmitter
module contained in this product.
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and the receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV
technician for help.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference
and
(2) This device must accept any interference
received, including interference that may cause
undesired operation.
Any changes or modifications in construction of
this device which are not expressly approved by
the party responsible for compliance could void
the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. This transmitter must not be co-
located or operating in conjunction with any other
antenna or transmitter.
This equipment should be installed and operated
with a minimum distance of 20 cm (7.8 inches)
between the antenna and your body. Users must
follow the specific operating instructions for
satisfying RF exposure compliance.
Industry Canada Statement
This device contains licence-exempt transmitter(s)/
receiver(s) that comply with Innovation, Science
and Economic Development Canada’s licence-
exempt RSS(s). Operation is subject to the
following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference,
including interference that may cause undesired
operation of the device.
IC Radiation Exposure Statement
This equipment complies with IC radiation
exposure limits set forth for an uncontrolled
environment.
This equipment should be installed and operated
with a minimum distance of 20 cm (7.8 inches)
between the antenna and your body.
Type
Frequency
Range
Output
Power (Max.)
Wi-Fi
2412 - 2462
MHz
< 30 dBm
Bluetooth
2402 - 2480
MHz
< 30 dBm
47SMART FUNCTIONS
ENGLISH
NOTE
• THE MANUFACTURER IS NOT RESPONSIBLE FOR
ANY RADIO OR TV INTERFERENCE CAUSED BY
UNAUTHORIZED MODIFICATIONS TO THIS
EQUIPMENT. SUCH MODIFICATIONS COULD
VOID THE USER’S AUTHORITY TO OPERATE THE
EQUIPMENT.
Open Source Software Notice
Information
To obtain the source code that is contained in this
product, under GPL, LGPL, MPL, and other open
source licenses that have the obligation to disclose
source code, and to access all referred license
terms, copyright notices and other relevant
documents, please visit https://
opensource.lge.com.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email
request to open[email protected].
This offer is valid to anyone in receipt of this
information for a period of three years after our
last shipment of this product.
Smart Diagnosis
TM
Feature
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ application.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions provided in the LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.
1 Press Settings at the bottom right of the
Main Menu screen, swipe the screen and
then press Smart Diagnosis.
- If the display has been locked, you must
deactivate the lock and then reactivate it.
2 Place your phone's mouthpiece near the top
left corner of the screen.
3 Keep the phone in place until the tone
transmission has finished. The display will
count down the time. Once the countdown
is over and the tones have stopped, the
diagnosis will be displayed in the
application.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
48 MAINTENANCE
MAINTENANCE
Cleaning
Interior
Do not use oven cleaners to clean the oven cavity.
Use the product's EasyClean function regularly to
clean light soil. For stubborn soil, clean manually
using the following tips.
• A plastic spatula can be used as a scraper to
scrape off any chunks or debris before and
during oven cleaning.
• Using the rough side of a non-scratch scouring
pad may help to take off burnt-on stains better
than a soft sponge or towel.
• Certain non-scratch scrubbing sponges, such as
those made of melamine foam, available at local
stores, can also help improve cleaning.
CAUTION
• Do not use oven cleaners, harsh chemical
cleaners, bleach, vinegar, steel scouring pads, or
abrasive pads or cleansers to clean the oven, as
they can permanently damage the oven surface.
• Do not clean the gasket.
• Do not clean the interior with the oven light on.
• To prevent burns, wait until the oven has cooled
down before touching any of its parts.
Exterior
Painted and Decorative Trim
For general cleaning, use a cloth with hot soapy
water. For more difficult soils and built-up grease,
apply a liquid detergent directly onto the soil.
Leave it on for 30 to 60 minutes. Rinse with a damp
cloth and dry. Do not use abrasive cleaners.
Stainless Steel Surfaces
WARNING
• To avoid scratches, do not use steel wool pads.
1 Place a small amount of stainless steel
appliance cleaner or polish on a damp cloth or
paper towel.
2 Clean a small area, rubbing with the grain of
the stainless steel if applicable.
3 Dry and buff with a clean, dry paper towel or
soft cloth.
4 Repeat as necessary.
NOTE
• To clean the stainless steel surface, use warm
sudsy water or a stainless steel cleaner or polish.
• Always wipe in the direction of the metal surface
finish.
• Stainless steel appliance cleaner or polish can be
purchased online or from most retailers of
appliances or home goods.
Oven Cavity
DO NOT use oven cleaners.
NEVER wipe a warm or hot porcelain surface with a
damp sponge; it may cause chipping or crazing
(tiny hairlike cracks). Food spills should be cleaned
when the oven cools. At high temperature, foods
react with porcelain and a permanent dull spot can
result. When cleaning a spot, use only non-
abrasive cleaners or scrubbers.
Oven Door
CAUTION
• Do not use harsh cleaners or harsh abrasive
cleaning materials on the outside of the oven
door. Doing so can cause damage.
• Do not use harsh abrasive cleaners or sharp
metal scrapers to clean the oven door glass,
since they can scratch the surface, which may
result in shattering of the glass.
• Do not use oven cleaners, cleaning powders, or
harsh abrasive cleaning materials on the outside
of the oven door.
• Use soapy water to thoroughly clean the oven
door. Rinse well. Do not immerse the door in
water.
• You may use a glass cleaner on the outside glass
of the oven door. Do not spray water or glass
cleaner on the door vents.
49MAINTENANCE
ENGLISH
• Do not use oven cleaners, cleaning powders, or
harsh abrasive cleaning materials on the outside
of the oven door.
• Do not clean the oven door gasket. The oven
door gasket is made of a woven material that is
essential for a good seal. Care should be taken
not to rub, damage, or remove this gasket.
a Don’t hand clean oven door gasket
b Do hand clean door
Oven Racks
Remove the oven racks before operating
EasyClean.
1 Clean with a mild, abrasive cleaner.
• Food spilled into the tracks could cause the
racks to become stuck.
2 Rinse with clean water and dry.
Accessories
• Clean the racks, baking tray, and other
accessories with a soft cloth and hot, soapy
water.
• Do not clean the accessories in the dishwasher.
EasyClean
LG’s EasyClean enamel technology provides two
cleaning options for the inside of the oven. The
EasyClean feature takes advantage of LG’s new
enamel to help lift soils without harsh chemicals,
and it runs using ONLY WATER for just 10 minutes
in low temperatures to help loosen LIGHT soils
before hand cleaning.
Your LG oven gives you the option of cleaning with
LESS HEAT, LESS TIME, and virtually NO SMOKE OR
FUMES. You can reduce energy use by cleaning
light oven soils with the EasyClean feature.
Benefits of EasyClean
• Helps loosen light soils before hand-cleaning
• EasyClean only uses water; no chemical cleaners
- Minimizes smoke and odors
When to Use EasyClean
• Example of oven soiling
Case 1
- Soil pattern: Small drops or spots
- Types of soils: Cheese or other ingredients
- Common food items that can soil your oven:
Pizza
Case 2
- Soil pattern: Light splatter
- Types of soils: Fat/grease
- Common food items that can soil your oven:
Steaks, broiled / Fish, broiled / Meat roasted at
low temperatures
EasyClean Instruction Guide
NOTE
• Allow the oven to cool to room temperature
before using the EasyClean cycle. If your oven
cavity is above 150 ℉ (65 ℃), the EasyClean cycle
will not be activated until the oven cavity cools
down.
• The oven should be level to ensure that the
bottom surface of the oven cavity is entirely
covered by water at the beginning of the
EasyClean cycle.
• For best results, use distilled or filtered water.
Tap water may leave mineral deposits on the
oven bottom.
• Soil baked on through several cooking cycles will
be more difficult to remove with the EasyClean
cycle.
• Do not open the oven door during the
EasyClean cycle. Water will not get hot enough if
the door is opened during the cycle.
50 MAINTENANCE
1 Remove oven racks and accessories from the
oven.
2 Scrape off and remove any burnt-on debris
with a plastic scraper.
• Suggested plastic scrapers:
- Hard plastic spatula
- Plastic pan scraper
- Plastic paint scraper
- Old credit card
3 Fill the tank to the Max line. Use softened,
filtered water, if possible. Hard water may
clog the steam generator more quickly with
scale buildup.
4 Press Cleaning in the Main Menu screen,
then press EasyClean.
5 Press the START/STOP button on the control
panel. The remaining time appears in the
display.
6 A tone will sound at the end of the 10 minutes
cycle and Cleaning is finished appears in the
display. Press the START/STOP button on the
display.
CAUTION
• Some surfaces may be hot after the EasyClean
cycle. Wear rubber gloves while cleaning to
prevent burns.
•During the EasyClean cycle, the oven becomes
hot enough to cause burns. Wait until the cycle is
over before wiping the inside surface of the
oven. Failure to do so may result in burns.
• Avoid leaning or resting on the oven door glass
while cleaning the oven cavity.
7 After the cleaning cycle and during hand-
cleaning, enough water should remain on the
oven bottom to completely submerge all soils.
Add water if necessary. Place a towel on the
floor in front of the oven to capture any water
that may spill out during hand-cleaning.
8 Clean the oven cavity immediately after the
EasyClean cycle by scrubbing with a wet, non-
scratch scouring sponge or pad. (The scouring
side will not scratch the finish.) Some water
may spill into the bottom vents while
cleaning, but it will be captured in a pan under
the oven cavity and will not hurt the burner.
NOTE
• Do not use any steel scouring pads, abrasive
pads or cleaners as these materials can
permanently damage the oven surface.
9 Once the oven cavity is cleaned, wipe any
excess water with a clean dry towel. Replace
racks and any other accessories.
10 If some light soils remain, repeat the above
steps, making sure to thoroughly soak the
soiled areas.
• Be sure that the oven cavity is empty of
oven racks and other accessories.
NOTE
• The cavity gasket may be wet when the
EasyClean cycle finishes. This is normal. Do not
clean the gasket.
• If mineral deposits remain on the oven bottom
after cleaning, use a cloth or sponge soaked in
vinegar to remove them.
• It is normal for the fan to operate during the
EasyClean cycle.
• Using commercial oven cleaners or bleach to
clean the oven is not recommended. Instead,
use a mild liquid cleanser with a pH value below
12.7 to avoid discoloring the enamel.
Cleaning the Water Tank
The water tank is used during the steam cooking
functions. Use filtered, softened water if possible.
51MAINTENANCE
ENGLISH
NOTE
• After using the steam function, the water tank
should be drained. To avoid bacteria or odors,
clean and dry the water tank after every use.
• Do not clean in a dishwasher.
• If the water tank does not slide in as smoothly as
it should, clean the bottom of the tank.
Hard Water Scale
If hard water is used in the water tank, the steam
generator may become clogged with hard water
scale. In areas with hard water, run the Descaling
function frequently or use softened water.
Using Descaling Function
To remove mineral deposits that remain on the
oven bottom after using the steam mode, use a
cloth or sponge soaked in vinegar or a weak citric
acid solution. For more stubborn or extensive
scaling, use the Descaling function.
NOTE
• Use the Descaling function after every 2-3 uses
of steam mode.
Descaling
Use this function to remove the white deposits
that form after the steam generator is used for a
long period.
The Descaling function runs for 1 hour 43 minutes.
Water will come out of the steam generator while
it is being cleaned.
For instructions on removing and filling the water
tank, see "Using the Water Tank."
Setting Descaling
1 Fill the water tank with a 50:1 mixture of water
and citric acid. For example, use 4 tsp of citric
acid in 4 1/4 cups water (20 g citric acid in
1000 ml water).
2 Carefully insert the water tank into the correct
position in the control panel, making sure to
keep the tank level while carrying it. If the
tank is not kept level, water will drain out of
the tubes in the back.
3 Press Cleaning in the Main Menu screen.
Press Steam Maintenance, then press
Descaling.
4 After 1 hour 32 minutes of descaling, a popup
will appear in the display. Following the
instructions, drain the tank and fill it with
clean water.
5 Insert the tank and start the Rinsing function.
Rinsing takes about 11 minutes.
6 Once the Rinsing function is complete, dry the
inside of the oven with a soft cloth. Leave the
oven door open and allow the oven to dry
completely.
NOTE
• The Rinsing function must be completed even if
the Descaling function is canceled.
• If water remains on the oven bottom after
descaling, it can leave a residue after the oven is
used.
• After running the Descaling function, clean the
water tank.
Using Draining Function
The Draining function removes residual water
inside the steam generator. The function takes a
little over 1 minute and runs automatically after
any steam cooking cycle. The Draining function
can also be started manually, if needed.
52 MAINTENANCE
Setting Draining
1 Make sure that the water tank is empty.
2 Press Cleaning in the Main Menu screen.
Press Steam Maintenance, then press
Draining.
3 Press the Start/Stop button on the display to
begin Draining. The remaining time appears
in the display.
Using Drying Function
Use the Drying function to dry the oven cavity
after a steam cooking cycle. Drying runs for 20
minutes.
Setting Drying
1 Press Cleaning in the Main Menu screen.
Press Steam Maintenance, then press
Drying.
2 Press the Start/Stop button on the display to
begin Drying. The remaining time appears in
the display.
Periodic Maintenance
Changing the Oven Light
The oven light is a standard LED lamp. If the LED
lamp does not turn on, please contact LG
Electronics Customer Service. Do not attempt to
replace or remove the LED lamp.
Removing, Assembling and
Dismantling the Oven Door
Removing and dismantling the oven door may be
needed to achieve better cleaning performance.
The oven door contains glass that can break. Care
should be taken when removing, assembling and
dismantling the oven door.
CAUTION
• To prevent burns, wait until the oven has cooled
down before touching any of its parts.
• The door is very heavy. Be careful when
removing, lifting and replacing the door.
• Do not lift the door by its handle. The handle is
not designed to support the weight of the door,
doing so can result in serious damage to the
door of the appliance.
• Do not hit the glass with pots, pans, or any other
object.
• Scratching, hitting, jarring or stressing the glass
may weaken its structure, causing an increased
risk of breakage at a later time.
• Do not close the oven door until all the oven
racks are fully in place.
• Wear gloves when handling glass panels to
avoid injury if the glass breaks.
Removing the Oven Door
CAUTION
• Open and close the clamp completely in order to
prevent damaging the oven cavity.
1 Fully open the door.
2 Lift up the door clamp b and flip it towards
the oven
a completely. Repeat on the other
side.
3 Firmly grasp both sides of the door at the top.
4 Partially close the door to approximately 70
degrees d. If the position is correct, the
hinges
c will move freely.
53MAINTENANCE
ENGLISH
5 Lift and pull the door towards you until the
hinge latches are completely loosened.
Assembling the Oven Door
1 Firmly grasp both sides of the door a near
the top.
2 Fully insert the hinges b into the slots c.
3 Slowly open the door fully. Make sure that the
hinges b are properly engaged in the slots
c.
4 Lift up the door clamp d and flip it towards
the oven door a until it clicks into position.
Repeat on the other side.
5 Close the door.
Dismantling the Oven Door
The oven door contains three layers of glass
panels. Remove the oven door from the oven
before dismantling the oven door.
1 Remove the oven door from the oven and
place it on a soft, flat surface to prevent
breakage and scratching with the door handle
facing the floor.
2 Remove the 2 screws a on both sides of the
door top cover
b and pull forwards to remove
it.
3 Wearing safety gloves, grab and lift the glass
panel
c slightly with both hands and pull it
forward to remove it from the oven door. Set
the glass aside on a protected surface.
Set aside the gaskets (4 ea) inserted into the
glass.
Repeat to remove all three layers of glass
panels, keeping track of the order removed.
54 MAINTENANCE
Assembling the Glass Panel
Assemble the glass panels in the reverse sequence
of their removal.
1 Slide the bottom glass panel b and the
second glass panel a into the oven door.
• Place the side of the panel printed with "LG"
toward the oven door handle.
2 Assemble the 4 packings on the second glass
panel as shown.
• The packings hold the glass in place,
reducing noise and vibration in the door.
3 Slide in the top glass panel c on top of the
second glass panel in the oven door.
• If the glass is correctly assembled, you will
see "TOP" printed on the bottom of the
glass panel to indicate the correct
orientation of the panels.
4 Assemble the door top cover d and the 2
screws e.
• Make sure the cover clicks into place.
55TROUBLESHOOTING
ENGLISH
TROUBLESHOOTING
FAQs
Frequently Asked Questions
CAUTION
• Foil may be used to wrap food in the oven, but do not allow the foil to come into contact with the
exposed heating/broiling elements in the oven. The foil could melt or ignite, causing smoke, fire, or
injury.
Q: My new oven doesn’t cook like my old one. Is there something wrong with the temperature
settings?
A: No. Your oven has been factory tested and calibrated. For the first few uses, follow your recipe times
and temperatures carefully. If you still think your new oven is too hot or too cold, you can adjust the
oven temperature yourself to meet your specific cooking needs. Refer to the Changing Settings
section in this manual for easy instructions on how to adjust your thermostat.
Q: Is it normal to hear a clicking noise coming from the back of my oven when I am using it?
A: Your new appliance is designed to maintain a tighter control over your oven’s temperature. You may
hear your oven’s heating elements click on and off more frequently on your new oven. This is normal.
Q: During convection cooking the fan stops when I open the door. Is that normal?
A: Yes, this is normal. When the door is opened, the convection fan will stop until the door is closed.
Q: Can I use aluminum foil to catch drippings in my oven cavity?
A: Never use aluminum foil to line the bottom or sides of the oven. The foil will melt and stick to the
bottom surface of the oven and will not be removable. Use a foil-lined sheet pan placed on a lower
oven rack to catch drippings instead. (If foil has already melted onto the bottom of the oven, it will not
interfere with the oven’s performance.)
Q: Can I use aluminum foil on the racks?
A: Do not cover racks with aluminum foil. Covering entire racks with foil restricts air flow, leading to
poor cooking results. Use a sheet pan lined with foil under fruit pies or other acidic or sugary foods to
prevent spillovers from damaging the oven finish.
Q: What should I do if my racks are sticky and have become hard to slide in and out?
A: Over time, the racks may become hard to slide in and out. Apply a small amount of olive oil to the
sides of the racks. This will work as a lubricant for easier gliding.
Q: Should I broil with the door open or closed?
A: Your oven isn't designed for open door broiling. If you broil with the oven door open, it can damage
the display.
Q: Why aren't the function buttons working?
A:
Make sure that the appliance is not in Control Lock mode. The lock icon
k will show in the display if
Control Lock is activated. To deactivate Control Lock, refer to the Control Lock section.
Q: My appliance is still dirty after running the EasyClean cycle. What else should I do?
A: The EasyClean cycle only helps to loosen light soils in your appliance to assist in hand-cleaning of
your oven. It does not automatically remove all soils after the cycle. Some scrubbing of your
appliance is required after running the EasyClean cycle.
56 TROUBLESHOOTING
Q: I tried scrubbing my oven after running EasyClean, but some soils still remain. What can I do?
A: The EasyClean feature works best when the soils are fully soaked and submerged in water before
running the cycle and during hand-cleaning. If soils are not sufficiently soaked in water, it can
negatively affect the cleaning performance. Repeat the EasyClean process using sufficient water.
Sugar-based and certain greasy soils are especially hard to clean.
Q: Will EasyClean get all of the soils and stains out completely?
A: It depends on the soil type. Sugar-based and certain grease stains are especially hard to clean. Also, if
stains are not sufficiently soaked in water, this can negatively affect cleaning performance.
Q: Are there any tricks to getting some of the stubborn soils out?
A: Scraping the soils with a plastic scraper before and during hand-cleaning is recommended. Fully
saturating soils with water is also recommended.
However, certain types of soils are harder to clean than others.
Q: Is it safe for my convection fan or heater element to get wet during EasyClean?
A: Yes. The convection fan or heater element may get a little wet during cleaning.
Q: I see smoke coming out of my appliance’s vents during EasyClean. Is this normal?
A: This is normal. This is not smoke. It is actually water vapor (steam) from the water in the oven cavity.
As the oven heats briefly during EasyClean, the water in the cavity evaporates and escapes through
the oven vents.
Q: How often should I use EasyClean?
A: EasyClean can be performed as often as you wish. EasyClean works best when your oven is LIGHTLY
soiled from such things as LIGHT grease splatter and small drops of cheese. Please refer to the
EasyClean section in your owner's manual for more information.
57TROUBLESHOOTING
ENGLISH
Before Calling for Service
Review this section before calling for service; doing so will save you both time and money.
Cooking
Problem Possible Cause & Solution
Oven will not work Plug on appliance is not completely inserted in the electrical outlet.
• Make sure electrical plug is plugged into a live, properly grounded outlet.
A fuse in your home may be blown or the circuit breaker tripped.
• Replace the fuse or reset the circuit breaker.
Oven controls improperly set.
• See the "Operating the Oven" section in the Operation chapter.
Oven too hot.
• Allow the oven to cool to below locking temperature.
Steam is exhausted
through the oven
vent.
Cooking foods with high moisture produces steam.
• This is normal.
Appliance does not
operate.
Cord is not plugged in correctly.
• Make sure cord is plugged correctly into outlet. Check circuit breakers.
Service wiring is not complete.
• Contact your electrician for assistance.
Power outage.
• Check house lights to be sure. Call your local electric company for service.
Oven smokes
excessively during
broiling.
Control not set properly.
• Follow instructions under Setting Oven Controls.
Meat too close to the element.
• Reposition the rack to provide proper clearance between the meat and the element.
Preheat broil element for searing.
Meat not properly prepared.
• Remove excess fat from meat. Cut remaining fatty edges to prevent curling.
Insert on broiler pan wrong side up and grease not draining.
• Always place the grid on the broiler pan with ribs up and slots down to allow grease to drip
into the pan.
Grease has built up on oven surfaces. Old grease or food spatters cause excessive
smoking.
• Regular cleaning is necessary when broiling frequently.
Food does not bake
or roast properly
Oven controls improperly set.
• See the "Operating the Oven" section in the Operation chapter.
Rack position is incorrect or the rack is not level.
• See the "Operating the Oven" section in the Operation chapter.
Incorrect cookware or cookware of improper size being used.
• See the "Operating the Oven" section in the Operation chapter.
Oven sensor needs to be adjusted.
• See the "Adjusting the Oven Temperature" section in the Operation chapter.
58 TROUBLESHOOTING
Food does not broil
properly
Oven controls improperly set.
• Make sure you select the Broil mode properly.
Improper rack position being used.
• See the Broiling Guide.
Cookware not suited for broiling.
• Use broiling pan and grid.
In some areas the power voltage may be low.
• Preheat the broil element for 5-7 minutes. See the Broiling Guide.
Oven temperature
too hot or too cold
Oven sensor needs to be adjusted.
• See the "Temperature Adjustment" section in the Operation chapter.
Burning or oily odor
emitting from the
vent
This is normal in a new oven.
• This will disappear in time.
Moisture collects on
oven window or
steam comes from
oven vent
This happens when cooking foods high in moisture.
• This is normal.
A very wet cloth was used when cleaning the window.
• Do not use too much water when cleaning the window.
Warm air venting
into kitchen after
oven has been
turned off.
Warm air exhaust is needed to maintain and cool down oven temperatures. It turns off
automatically when the heat cools to a safe temperature.
• This is normal.
Oven will not steam
cook
Improper assembly
• Make sure to slide the tank into the slot until it clicks into place.
The drain in the water tank may be clogged with hard water scale.
• If this happens, the descaling function must be run before the steam function can be used.
Water pools in the
bottom of the oven
during or after
steam cooking
During steam cooking, the water in the water tank is transferred to the bottom of the
oven.
• It is normal for water to fill the bottom of the oven during or after the Steam mode.
• If the water leaves mineral deposits on the oven bottom, remove the deposits with a cloth
or sponge soaked in vinegar.
White residue
appears on the oven
bottom after steam
cooking
Using hard water in the water tank can result in hard water scale on the oven bottom.
• To remove mineral deposits that remain on the oven bottom, use a cloth or sponge soaked
in vinegar or a weak citric acid solution.
The sous vide
module beeps during
operation
This alert sounds when the sous vide module is operated without water in the steam
feeder tank.
• Fill the steam feeder tank to the recommended level before using.
Problem Possible Cause & Solution
59TROUBLESHOOTING
ENGLISH
Parts & Features
Noises
Wi-Fi
Problem Possible Cause & Solution
Oven control beeps
and displays any
error code.
Electronic control has detected a fault condition.
• Turn off the oven function you are using to clear the display and stop beeping. Reprogram
oven. If fault recurs, record fault number and call for service.
[Case 1]
- Error code : Heating Error
- Cause: Oven not heating
[Case 2]
- Error Code : Steam Sensor Error
- Cause: Steam sensor open, Steam sensor short
Displayed colon in
the clock is flashing.
This means that the product has just been plugged in, or that it has experienced a
power interruption.
• This is normal. Reset the clock or press any button to stop the flashing.
The lock icon is on in
the display when you
want to cook.
The oven is locked because of the Control Lock feature.
• Deactivate the Control Lock feature.
Oven light does not
work.
It is time to replace the lamp or the lamp is loose.
• Replace or tighten lamp. See Changing the Oven Light section in this Owner’s Manual.
Convection fan
stops. (During
Convection Bake
mode)
Convection fan stops during a convection bake cycle. It is done to allow for more even
heating during the cycle.
• This is not a failure of the appliance and should be considered normal operation.
Problem Possible Cause & Solution
“Crackling” or
“popping” sound
This is the sound of the metal heating and cooling during both the cooking and Easy
Clean functions.
• This is normal.
Fan noise A convection fan may automatically turn on and off.
• This is normal.
Problem Possible Cause & Solution
Trouble connecting
appliance and
smartphone to Wi-Fi
network
The password for the Wi-Fi network was entered incorrectly.
• Delete your home Wi-Fi network and begin the connection process again.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data on your smartphone before connecting the appliance.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
60 TROUBLESHOOTING
Trouble connecting
appliance and
smartphone to Wi-Fi
network
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.
The appliance and the router are too far apart.
• If the appliance is too far from the router, the signal may be weak and the connection may
not be configured correctly. Move the router closer to the appliance or purchase and
install a Wi-Fi repeater.
During Wi-Fi setup, the app is requesting a password to connect to the product (on
certain phones).
• Locate the network name which starts with "LG" under Settings > Networks. Note the last
part of the network name.
- If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
- If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password.
For example, if the network name appears as LGE_Appliance_8b92, then you would
enter 8b928b92 as your password. In this instance, the password is case sensitive and
the last 4 characters are unique to your appliance.
Problem Possible Cause & Solution
61LIMITED WARRANTY
ENGLISH
LIMITED WARRANTY
USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION
INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND
JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING
DISPUTES” BELOW.
Should your LG Electric Oven ("Product") fail due to a defect in materials or workmanship under normal
and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the
Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and
applies only when purchased lawfully and used within the United States including U.S. Territories.
• Replacement Products and parts are warranted for the remaining portion of the original warranty period
or ninety (90) days, whichever is greater.
• Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory
remanufactured.
• Replaced Product or part(s) will be the property of LG.
• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this limited warranty.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES
SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST
GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF
REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE
PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
THIS LIMITED WARRANTY DOES NOT COVER
• Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct
unauthorized repairs.
• Damage or failure of the Product to perform during power failures and interrupted or inadequate
electrical service.
• Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted
drain lines, inadequate or interrupted water supply or inadequate supply of air.
• Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or
contrary to the Product owner’s manual.
Warranty Period Scope of Warranty HOW SERVICE IS HANDLED
One (1) year from the date of
original retail purchase
Parts and Labor (internal /
functional parts only)
LG will provide, free of charge, all
labor and in-home service to
replace defective part(s).
62 LIMITED WARRANTY
• Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts
of nature, or any other causes beyond the control of LG.
• Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is
used for other than the intended purpose, or any water leakage where the Product was not properly
installed.
• Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.
• Damage or failure of the Product caused by transportation, storage, and/or handling, including
scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is
reported within one (1) week of delivery.
• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or
maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or
maintenance includes installation or maintenance contrary to the Product owner’s manual.
• Damage or failure of the Product caused by the use of parts, components, accessories, consumable
cleaning products, or any other products or services that were not authorized by LG.
• Damage or missing items to any display or open box Product.
• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
• Products with original serial numbers that have been removed, altered, or cannot be readily determined.
• Increases in utility costs and additional utility expenses.
• Any noises associated with normal operation.
• Products used for other than normal and proper household use (e.g., commercial or industrial use) or
contrary to the Product owner’s manual.
• Costs associated with removal and reinstallation of the Product for repairs, or the removal and
reinstallation of the Product if it is installed in an inaccessible location or not installed in accordance with
the Product Owner's manual.
• Accessories, removable components, or consumable parts (e.g. Shelves, door bins, drawers, water/air
filters, racks, light bulbs, batteries, etc., as applicable), except for internal/functional parts covered under
this limited warranty.
The cost of repair or replacement under these excluded circumstances shall be borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND
NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH
WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its
parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,
predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include
any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify
LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG
Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632
USA. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim.
The notice must provide your name, address, and telephone number; identify the product that is the
63LIMITED WARRANTY
ENGLISH
subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are
unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during
the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us
only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute
between you and LG shall not be combined or consolidated with a dispute involving any other person’s or
entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you
and LG shall not under any circumstances proceed as part of a class or representative action. Instead of
arbitration, either party may bring an individual action in small claims court, but that small claims court
action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be administered by the American Arbitration Association
(“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that
are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the
procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a
copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner
described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics,
USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632 USA. If there
is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section
will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered
on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide,
except that issues relating to the scope and enforceability of the arbitration provision and to the
arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this
provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any
disputes between us except to the extent that such law is preempted by or inconsistent with applicable
federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand
for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000
in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as
otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any
arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering
factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the
foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds either the substance of your
claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by
the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will
be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously
disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise
provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails
in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration
conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic
hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the
right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a
location within the federal judicial district in which you reside unless we both agree to another location or
we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can
require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no
later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by
either: (i) sending an e-mail to [email protected]
, with the subject line: “Arbitration Opt Out” or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d)
the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial
Number”).
64 LIMITED WARRANTY
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail
or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any
way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and
do not opt out, then you accept all terms and conditions of the arbitration provision described above.
CANADA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT,
UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER
JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS
ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES”
BELOW.
Should your LG Electric Oven (“Product”) fail due to a defect in materials or workmanship under normal
and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its
option, repair or replace the Product upon receipt of proof of the original retail purchase. This limited
warranty is valid only to the original retail purchaser of the Product and applies only to a Product
distributed, purchased and used within Canada, as determined at the sole discretion of LGECI.
• Replacement products and parts are warranted for the remaining portion of the original warranty period
or ninety (90) days, whichever is greater.
• Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory
remanufactured, all at the sole discretion of LGECI.
• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this limited warranty.
LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS
EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES
AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT
AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR
LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR
CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER
NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE
LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR
EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS
OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING
DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR
OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S TOTAL LIABILITY, IF ANY, SHALL NOT
EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
This Limited Warranty gives you specific legal rights. You may also have other rights that vary from
province to province depending on applicable provincial laws. Any term of this Limited Warranty that
WARRANTY PERIOD: (Note: If the original date of purchase can not be verified, the warranty will
begin sixty (60) days from the date of manufacture).
Electric Oven
Extended Component Warranty (Parts Only)
(Consumer will be charged for Labor after One (1)
year from the date of purchase)
One (1) year from the date of original retail
purchase
Ninety (90) days from the date of original retail
purchase
Parts and Labor (internal/functional parts only) Cosmetic warranty (Scratches and dents)
65LIMITED WARRANTY
ENGLISH
negates or varies any implied condition or warranty under provincial law is severable where it conflicts
with such provincial law without affecting the remainder of this warranty’s terms.
THIS LIMITED WARRANTY DOES NOT COVER
• Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or
plumbing; or iii) correct unauthorized repairs or installations of the Product;
• Damage or failure of the Product to perform during power failures and interrupted or inadequate
electrical service;
• Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the
instructions outlined in the Product’s owner’s manual;
• Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts
of God, or any other causes beyond the control of LGECI or the manufacturer;
• Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the
Product. Improper repair includes use of parts not authorized or specified by LGECI. Improper
installation or maintenance includes installation or maintenance contrary to the Product’s owner’s
manual;
• Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other
than the intended household purpose/use of the Product, or damage or failure resulting from any water
leakage due to improper installation of the Product;
• Damage or failure caused by incorrect electrical current, voltage or plumbing codes;
• Damage or failure caused by use that is other than normal household use, including, without limitation,
commercial or industrial use, including use in commercial offices or recreational facilities, or as
otherwise outlined in the Product’s owner’s manual;
• Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other
damage to the finish of the Product, unless such damage results from defects in materials or
workmanship and is reported to LGECI within one (1) week of delivery of the Products;
• Damage or missing items to any display, open box, refurbished or discounted Product;
• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or any similar disclaimer;
• Products with original serial numbers that have been removed, altered or cannot be readily determined
at the discretion of LGECI;
• Increases in utility costs and additional utility expenses in any way associated with the Product;
• Any noises associated with normal operation of the Product;
• Replacement of light bulbs, filters, fuses or any other consumable parts;
• Replacement of any part that was not originally included with the Product;
• Costs associated with removal and/or reinstallation of the Product for repairs; and
• Shelves, drawers, handle and accessories to the Product, except for internal/functional parts covered
under this Limited Warranty.
• Coverage for “in Home” repairs, for products in-warranty, will be provided if the Product is within a 150
km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product
is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility
to bring the Product, at your sole expense, to the ASC for in-warranty repair.
The cost of repair or replacement under the above excluded circumstances shall be borne by the
consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu.
Or visit our website at http://www.lg.com
66 LIMITED WARRANTY
PROCEDURE FOR RESOLVING DISPUTES
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING
IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH
BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED
AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING
OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its
parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,
predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include
any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify
LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal
Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the “Notice of Dispute”). You and LG
agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must
provide your name, address, and telephone number; identify the product that is the subject of the claim;
and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the
dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding
arbitration in accordance with the procedure set out herein. You and LG both agree that, during the
arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG
will not be disclosed to the arbitrator until the arbitrator determines the dispute.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during
the 30 day period after LG’s receipt of the Notice of Dispute, you and LG agree to resolve any claims
between you and LG only by binding arbitration on an individual basis, unless you opt out as provided
below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the
claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the
arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be
combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More
specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at
law, any dispute between you and LG shall not under any circumstances proceed as part of a class or
representative action. Instead of arbitration, either party may bring an individual action in small claims
court, but that small claims court action may not be brought on a class or representative basis except to
the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to
the claims at issue between you and LG.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and
expedited basis before a single arbitrator chosen by the parties under the provincial or territorial
commercial arbitration law and rules of the province or territory of your residence. You must also send a
copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20
Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable
provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator’s
award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues
relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute
are for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty
and any disputes between you and LG except to the extent that such law is preempted by or inconsistent
with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim,
action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the
courts of the province or territory of your purchase for the resolution of the claim, action, dispute or
controversy between you and LG.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand
for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the applicable arbitration rules.
Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any
arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you
prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by
67LIMITED WARRANTY
ENGLISH
considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding
the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an
arbitrator can award them to the same extent that a court would. If the arbitrator finds either the
substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose
(as measured by the applicable laws), then the payment of all arbitration fees will be governed by the
applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously
disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as
otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if
LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration
conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic
hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim
exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in-
person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location
available within the province or territory in which you reside unless you and LG both agree to another
location or agree to a telephonic arbitration.
Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures)
is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent
permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited
Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived
any provision or part of this Limited Warranty.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can
require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no
later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by
either (i) sending an e-mail to [email protected]
, with the subject line: “Arbitration Opt Out;” or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d)
the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/ca_en/support/repair-service/schedule-repair and clicking on “Find My Model & Serial
Number”).
In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this
Limited Warranty and any disputes between you and LG except to the extent that such law is preempted
by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted
for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the
exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the
claim, action, dispute or controversy between you and LG.
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail
or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any
way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and
do not opt out, then you accept all terms and conditions of the arbitration provision described above.
Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty
and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited
Warranty shall control and govern the rights and obligations of the parties and shall take precedence over
the EULA.
LG Customer Information Center
Register your product Online!
www.lg.com
For inquiries or comments,
visit www.lg.com or call:
1-800-243-0000
U.S.A.
1-888-542-2623
CANADA
