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Appendix
154
•
Your device supports pictures and videos captured with the device. Pictures and
videos captured by other devices may not work properly.
•
Your device supports multimedia files that are authorised by your carrier or providers
of additional services. Some content circulated on the internet, such as ringtones,
videos, or wallpapers, may not work properly.
Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or
performance malfunctions, try the following:
•
Ensure that the device you wish to connect with is ready to be scanned or connected
to.
•
Ensure that your phone and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
•
On your phone, open
Settings
, tap
Connections
, and then tap the
Bluetooth
switch
to turn it on again.
•
On your phone, open
Settings
, tap
General management
→
Reset
→
Reset Wi-Fi
and Bluetooth settings
→
Reset settings
to reset network settings. You may lose
registered information when performing the reset.
If these tips do not solve the problem, contact a Samsung Service Centre or an
authorised service centre.
A connection is not established when you connect the device to a
computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper driver installed and updated on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use
Wi-Fi or a mobile network to find your current location in these situations.
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