Liability
Every care has been taken in the preparation of this
document. Please inform your local Axis ofce of any
inaccuracies or omissions. Axis Communications AB cannot
be held responsible for any technical or typographical errors
and reserves the right to make changes to the product and
manuals without prior notice. Axis Communications AB
makes no warranty of any kind with regard to the material
contained within this document, including, but not limited
to, the implied warranties of merchantability and tness for
a particular purpose. Axis Communications AB shall not
be liable nor responsible for incidental or consequential
damages in connection with the furnishing, performance
or use of this material. This product is only to be used for
its intended purpose.
Intellectual Property Rights
Axis AB has intellectual property rights relating to
technology embodied in the product described in this
document. In particular, and without limitation, these
intellectual property rights may include one or more of
the patents listed at www.axis.com/patent.htm and one or
more additional patents or pending patent applications in
the US and other countries.
Equipment Modications
This equipment must be installed and used in
strict accordance with the instructions given in the
user documentation. This equipment contains no
user-serviceable components. Unauthorized equipment
changes or modications will invalidate all applicable
regulatory certications and approvals.
Trademark Acknowledgments
AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX
are registered trademarks or trademark applications of Axis
AB in various jurisdictions. All other company names and
products are trademarks or registered trademarks of their
respective companies.
Regulatory Information
Europe
This product complies with the applicable CE marking
directives and harmonized standards:
• Electromagnetic Compatibility (EMC) Directive
2004/108/EC. See Electromagnetic Compatibility (EMC)
on page 2 .
• Radio and Telecommunications Terminal Equipment
(R & TTE) Directive 1999/5/EC. See Radio Transmission
on page 2 .
• Low Voltage (LVD) Directive 2006/95/EC. See Safety
on page 3 .
• Restrictions of Hazardous Substances (RoHS) Directive
2011/65/EU. See Disposal and Recycling on page 3 .
A copy of the original declaration of conformity may be
obtained from Axis Communications AB. See Contact
Information on page 3 .
Electromagnetic Compatibility (EMC)
This equipment has been designed and tested to fulll
applicable standards for:
• Radio frequency emission when installed according to
the instructions and used in its intended environment.
• Immunity to electrical and electromagnetic phenomena
when installed according to the instructions and used
in its intended environment.
This product fullls the requirements for immunity
according to EN 61000-6-2 industrial environments.
This product fullls the requirements for emission
according to EN 61000-6-3 residential, commercial and
light-industrial environments.
Radio Transmission
This equipment may generate or use radio frequency energy.
The user could lose the authority to operate this equipment
if an unauthorized change or modication is made.
USA
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesirable operation.
This product complies with FCC radiation exposure limits
for an uncontrolled environment. Avoid operating this
product at a distance less than 20 cm (7.9 in) from the user.
Canada
This device complies with Industry Canada licence-exempt
RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including
interference that may cause undesired operation of the
device.
This product complies with IC radiation exposure limits for
an uncontrolled environment. Avoid operating this product
at a distance less than 20 cm (7.9 in) from the user.
Le présent appareil est conforme aux CNR d'Industrie
Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes
: (1) l'appareil ne doit pas produire de brouillage, et (2)
l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
Ce produit est conforme aux limites d'exposition aux
radiations IC pour un environnement non contrôlé.
Évitez d'utiliser ce produit à une distance inférieure à
20 cm (7,9 po) de l'utilisateur.
Europe
Hereby, Axis Communications AB declares that this product
is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC.
FR
Par la présente Axis Communications AB déclare que
l’appareil ce produit est conforme aux exigences essentielles
et aux autres dispositions pertinentes de la directive
1999/5/CE.
DE
Hiermit erklärt Axis Communications AB, dass sich dieses
Produkt in Übereinstimmung mit den grundlegenden
Anforderungen und den anderen relevanten Vorschriften
der Richtlinie 1999/5/EG bendet.
IT
Con la presente Axis Communications AB dichiara che
questo prodotto è conforme ai requisiti essenziali ed
alle altre disposizioni pertinenti stabilite dalla direttiva
1999/5/CE.
ES
Por medio de la presente Axis Communications AB declara
que el este producto cumple con los requisitos esenciales
y cualesquiera otras disposiciones aplicables o exigibles
de la Directiva 1999/5/CE.
FI
Axis Communications AB vakuuttaa täten että tämä
tuote tyyppinen laite on direktiivin 1999/5/EY oleellisten
vaatimusten ja sitä koskevien direktiivin muiden ehtojen
mukainen.
NL
Hierbij verklaart Axis Communications AB dat het toestel in
overeenstemming is met de essentiële eisen en de andere
relevante bepalingen van richtlijn 1999/5/EG.
SV
Härmed intygar Axis Communications AB att denna produkt
står i överensstämmelse med de väsentliga egenskapskrav
och övriga relevanta bestämmelser som framgår av direktiv
1999/5/EG.
DA
Undertegnede Axis Communications AB erklærer herved, at
følgende udstyr overholder de væsentlige krav og øvrige
relevante krav i direktiv 1999/5/EF.
PT
Axis Communications AB declara que este produto está
conforme com os requisitos essenciais e outras disposições
da Directiva 1999/5/CE.
EL
ˊ˃ ˑ˅ˋ ˎʿˏˍ˒ːʿ Axis Communications AB ˂˅ˉ˖ˋ˃ˇ
ˍˑˇ ˞˲˱˹ ˱ˬ ˭ˮˬ˷˹˪ ː˒ˊˊˍˏ˓˖ˋ˃ˑʿˇ ˎˏˍː
ˑˇː ˍ˒ːˇ˖˂˃ˇː ʿˎʿˇˑ˅ː˃ˇː ˈʿˇ ˑˇː ˉˍˇˎ˃ː
ː˔˃ˑˇˈ˃ː ˂ˇʿˑʿˌ˃ˇː ˑ˅ː ˍ˂˅ˁˇʿː 1999/5/EK.
Safety
This product complies with IEC/EN 60950-1 and
IEC/EN 60950-22, Safety of Information Technology
Equipment. The product shall be grounded either through a
shielded network cable (STP) or other appropriate method.
The power supply used with this product shall fulll
the requirements for Safety Extra Low Voltage
(SELV) and Limited Power Source (LPS) according to
IEC/EN/UL 60950-1.
Disposal and Recycling
When this product has reached the end of its useful life,
dispose of it according to local laws and regulations. For
information about your nearest designated collection point,
contact your local authority responsible for waste disposal.
In accordance with local legislation, penalties may be
applicable for incorrect disposal of this waste.
Europe
This symbol means that the product shall not be
disposed of together with household or commercial waste.
Directive 2012/19/EU on waste electrical and electronic
equipment (WEEE) is applicable in the European Union
member states. To prevent potential harm to human health
and the environment, the product must be disposed of in
an approved and environmentally safe recycling process.
For information about your nearest designated collection
point, contact your local authority responsible for waste
disposal. Businesses should contact the product supplier for
information about how to dispose of this product correctly.
This product complies with the requirements of
Directive 2011/65/EU on the restriction of the use of
certain hazardous substances in electrical and electronic
equipment (RoHS).
China
This product complies with the requirements of the
legislative act Administration on the Control of Pollution
Caused by Electronic Information Products (ACPEIP).
Contact Information
Axis Communications AB
Emdalavägen 14
223 69 Lund
Sweden
Tel: +46 46 272 18 00
Fax: +46 46 13 61 30
www.axis.com
Support
Should you require any technical assistance, please contact
your Axis reseller. If your questions cannot be answered
immediately, your reseller will forward your queries through
the appropriate channels to ensure a rapid response. If you
are connected to the Internet, you can:
• nd answers to resolved problems in the FAQ database.
Search by product, category, or phrase
• report problems to Axis support staff by logging in to
your private support area
• chat with Axis support staff
• visit Axis Support at www.axis.com/techsup/
Learn More!
Visit Axis learning center www.axis.com/academy/ for
useful trainings, webinars, tutorials and guides.
Safety Information
Read through this Installation Guide carefully before
installing the product. Keep the Installation Guide for
future reference.
Hazard Levels
DANGER
Indicates a hazardous situation which,
if not avoided, will result in death or
serious injury.
WARNING
Indicates a hazardous situation which,
if not avoided, could result in death or
serious injury.
CAUTION
Indicates a hazardous situation which,
if not avoided, could result in minor
or moderate injury.
NONO
NO
TICETICE
TICE
Indicates a situation which, if not
avoided, could result in damage to
property.
Other Message Levels
Important
Indicates signicant information
which is essential for the product to
function correctly.
Note
Indicates useful information which
helps in getting the most out of the
product.
Safety Instructions
WARNING
• The Axis product shall be installed by a trained
professional.
NONO
NO
TICETICE
TICE
•
The Axis product shall be used in compliance
with local laws and regulations.
• Store the Axis product in a dry and ventilated
environment.
• Avoid exposing the Axis product to shocks or
heavy pressure.
• Do not install the product on unstable brackets,
surfaces or walls.
• Use only applicable tools when installing the Axis
product. Using excessive force with power tools
could cause damage to the product.
• Do not use chemicals, caustic agents, or aerosol
cleaners.
• Use a clean cloth dampened with pure water for
cleaning.
• Use only accessories that comply with technical
specication of the product. These can be
provided by Axis or a third party.
• Use only spare parts provided by or recommended
by Axis.
• Do not attempt to repair the product by yourself.
Contact Axis support or your Axis reseller for
service matters.
Transportation
NONO
NO
TICETICE
TICE
•
When transporting the Axis product, use the
original packaging or equivalent to prevent
damage to the product.
AXIS A4011-E Reader
Installation Guide
This Installation Guide provides instructions for connecting AXIS A4011-E Reader to a network
door controller. AXIS A4011-E Reader is an OSDP reader that is designed to communicate with
Axis network door controllers.
Installation Steps
1. Make sure the package contents, tools and other materials necessary for the installation
are in order. See page 5 .
2. Study the hardware overview. See page 6 .
3. Study the specications. See page 7 .
4. Install the hardware. See page 10.
Package Contents
• AXIS A4011-E Reader
• Installation Guide (this document)
Recommended Tools
• Drill for drilling the mounting holes.
• Torx screwdriver T20 for the frontplate screw.
• Diagonal pliers for stripping the wires.
5
AXIS A4011-E Reader
Hardware Overview
Front (left)
1
Frontplate
2
Reader feedback LED
indicators
3
Frontplate screw (T20)
Back (right)
4
Backplate
5
Tampering alarm switch
6
Power & Data connector
Reader Feedback
The table below shows the feedback signals that are precongured in the reader when connected
to an Axis network door controller.
Event/state
LED indicator Beeper pattern
Door locked
Steady red
Silent
Door unlocked
Steady green
Silent
PIN required
Steady red/Steady amber
Two short beeps
Entering PIN
Steady red/Steady amber
Silent
Access granted
Steady green
One short beep
6
AXIS A4011-E Reader
The table below shows the feedback signals that are precongured in the reader when connected to
an Axis network door controller. (Continued)
Access denied
Steady red
One long beep
Pre-alarm warning
Steady red
Short beeps until entering
new state
Door open too long
Flashing red
Constant beep
Specications
Identication types See page 8 .
Power consumption
12–24 V DC, max 2.1 W
Connectors Power & Data connector. See page 8 .
Tampering alarm switch. See page 9 .
DIP switches. See DIP Switches.
Wire area
See page 9 .
Operating conditions
Intended for outdoor use
Operating temperature: -25 ºC to 70 ºC
Humidity: 95% RH non-condensing
Approvals EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-4-5,
EN 61000-4-6
EN 61000-6-2, EN 61000-6-3
ETSI EN 300 330-2, ETSI EN 301 489-1, ETSI EN 301 489-3
CISPR 16-2-1, CISPR 16-2-3
FCC Part 15 Subpart C
RSS-Gen, RSS-210
AS/NZS 4268
IEC/EN 60950-1, IEC/EN 60950-22
EN 50581 (RoHS)
IEC/EN 60529 IP54
Dimensions (HxWxD)
157 x 56 x 22 mm (6.18 x 2.17 x 0.87 in)
Weight
270 g (0.6 lb)
Warranty
Axis 3-year warranty and AXIS Extended Warranty option, see
www.axis.com/warranty
7
AXIS A4011-E Reader
Identication Types
Identication types are portable credential storage devices, pieces of memorized information, or
various combinations of the two that determine how users will be granted access to the door.
Common identication types include tokens such as cards or key fobs, personal identication
numbers (PINs), and request to exit (REX) devices.
The reader supports the following formats:
• MIFAREp DESFirep
• MIFAREp Classic
• iClassp
To program the reader for MIFAREpClassic sector reading, a customer-specic setup card is needed.
For more information, contact Axis Support at www.axis.com/techsup.
Power & Data Connector
4-pin terminal block for DC power input and data. Supports RS485 and
OSDP protocols for communication with the door controller.
NONO
NO
TICETICE
TICE
Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either
a rated output power limited toื100 W or a rated output current limited to ื5 A. For
example, AXIS A1001 Network Door Controller fullls these requirements when powered
by Power over Ethernet (PoE) or a SELV-compliant LPS.
Function Pin Notes
Specications
DC input
1
Power input from controller or
external power supply. Note: This
pin can only be used as power in.
Min 12 V DC (-10%)
Max 24 V DC (+15%)
0VDC(-)
2
3
A
RS485
4
For half duplex RS485 (RX/TX)
B
Important
• The recommended maximum cable length is 30 m (98.4 ft).
• To use the reader with AXIS A1001, connect the RS485 wires from A to B and from B to A.
For more information about Axis network door controller connections, see the hardware
pin chart, generated through the door controller’s hardware conguration, and the User
Manual, available at www.axis.com.
8
AXIS A4011-E Reader
Wire Area
NONO
NO
TICETICE
TICE
Each wire shall have an area that corresponds to an conductor gauge range of
AWG 28–16 (CSA) or AWG 22–14 (cUL/UL). Select cables in compliance with your local
regulations.
AWG
Diameter mm (in)
Area mm
2
28–16
0.321–1.29 (0.0126–0.0508)
0.0810–1.31
22–14
0.644–1.63 (0.0253–0.0641)
0.326–2.08
Tampering Alarm
The tampering alarm switch and tampering alarm sensor can toggle between an open and closed
circuit. When the reader is removed from the surface it is attached to, or when the frontplate is
removed, an alarm event is sent to the door controller. In the door controller, the alarm event can
be used to trigger an action. For information, see the door controller’s User Manual.
DIP Switches
The reader can be congured through eight DIP switches that are located on the right side of the
circuit board. To change the conguration, remove the frontplate, and then ip the DIP switches
as required. For information about card formats and reader feedback, see the door controller’s
User Manual.
DIP Default setting Function
1
OFF
Address value 1
2
OFF
Address value 2
3
OFF
Address value 4
4
OFF
Key beep: beep at keystrokes and major/minor signal
at invalid/valid card
5
OFF Card beep: beep at card read
6
OFF
n/a
7
OFF
Light on: keypad always lit
8
OFF
Light code: keypad lits when the indication for PIN code
is activated
9
AXIS A4011-E Reader
Install the Hardware
1. Remove the frontplate screw and remove the frontplate from the reader backplate.
2. Prepare the wall for installation of the reader. Hold the backplate against the surface
and mark the holes with a pencil. Make sure to use drill bits, screws and plugs that
are appropriate for the material.
Power & Data connector (pin 1–4)
1
DC input
2
0 V DC (-)
3
RS485 (A)
4
RS485 (B)
Other hardware
5
Tab (2x)
6
Tampering sensor
7
Silicone gasket (2x)
8
Frontplate screw (T20)
3. Strip and connect the wires. For specications, see Power & Data Connector on page 8 .
4. Make sure that the silicone gaskets are positioned correctly.
5. Hook the frontplate onto the tabs on the backplate and push the front panel into place.
6. Tighten the screw.
Further Information
Visit Axis learning center www.axis.com/academy for useful trainings, webinars, tutorials and
guides.
10
AXIS A4011-E Reader
Warranty Information
For information about Axis’ product warranty and thereto related information, see
www.axis.com/warranty/
11
Installation Guide
Ver. M2.2
AXIS A4011-E Reader
Date: May 2015
Axis Communications AB, 2015
Part No. 1468958
