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Troubleshooting en-us
37
Issue Cause and troubleshooting
Appliance stops during the cycle or
cuts out.
Upper rack is pressing against inner door and preventing appliance door from being
closed securely.
▶ Check whether the rear panel of the appliance is being pressed in by a power
outlet or a hose holder that has not been removed.
▶ Arrange the dishware so that no parts project beyond the rack and prevent the
appliance door from closing properly.
Appliance door cannot be closed. Door lock has been activated.
▶ Close the appliance door with greater force.
Door cannot be closed due to installation method.
▶ Check whether the appliance has been installed properly.
When closed, the appliance door, its decor or attached parts should not knock
against adjacent cabinets or the worktop.
Lid on the detergent dispenser
cannot be closed.
Detergent dispenser or lid are blocked by sticky detergent residue.
▶ Remove detergent residue.
Filling valves making knocking
noises.
Caused by the domestic installation. No fault present in the appliance. Does not
affect functioning of the appliance.
▶ Can only be remedied in the home installation.
Noise level varies The noise level can vary, depending on what kind of dishes are loaded and where
they are placed.
▶ Make sure the dishware is loaded in the most secure way, resting on the tines
and not hitting each other.
→
"Loading dishware", Page20
Spray arm is striking dishes.
▶ Arrange dishware so the spray arms do not strike dishware.
With a small load the water jets directly strike against the tub.
▶ Distribute the dishware evenly.
▶ Load the appliance with more dishware.
Light items of dishware move about during the wash cycle.
▶ Position light items of dishware securely.
17.1 Clean drain pump
Large food remnants or foreign objects can block the drain
pump. As soon as the dishwashing water no longer drains
properly, the drain pump must be cleaned.
CAUTION
There may be some sharp debris, such as glass
fragments, blocking the drain pump.
▶ Use caution when removing parts for cleaning.
1. Disconnect the appliance from the power supply.
2. Remove the upper and lower rack.
3. Remove the filter system.
4. Scoop out any water.
Use a sponge if necessary.
5. Pry the pump cover off using a spoon and grip it by the
crosspiece.
6. Lift the pump cover diagonally inward and take it out.
a Now you can reach the impeller with your hand.
7. Remove any food remnants or foreign objects in the
area of the impeller.
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