Thank you for purchasing your new Eureka vacuum!
Important instructions
For easy assembly, please take a few
moments to read this owner’s guide.
If you have questions about your new
vacuum, please contact our customer
service HELPLINE at 1-800-282-2886.
We’re here to help!
www.eureka.com
Owner’s Guide
NEC280 series
Cordless stick vacuum cleaner; household type
2
Contents
Important safeguards
What comes in the carton.......................................... . .
.......................................... . . . . .
4
3
How to identify parts of your vacuum cleaner......................... .
5
Easy assembly, How to install wall mount, How to charge battery
and Battery indicator lights........................................ . .
6
How to use your vacuum cleaner
.................................. . .
7
How to use hand vacuum and accessory tools
.......................
7-8
How to maintain dust cup, filters and brushroll
...................... . .
9
The Eureka limited warranty ...................................... . .
10
Thermal cut-o and problem solving ............................... . .
1 1
How to order replacement parts................................... . .
12
Eureka Customer Service HELPLINE 1-800-282-2886
Follow caution information wherever you see this symbol.
Write the model, type and serial number here:
Date of purchase (keep your receipt) ______________
Model number and type
_________________________
Serial number
________________________________
Find these numbers on a label on the hand vacuum,
battery, and charger. Refer to these numbers when
ordering parts and accessories, or if service is needed.
Where to find important vacuum information
Keep this information
This Owner's Guide provides important instructions
to prolong the life of your Eureka vacuum cleaner
Registration: To register your product visit www.eureka.com and click on the 'Register Your Product'
link in the top right corner.
Inspection: Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage.
Each unit is tested and thoroughly inspected before shipping. For instructions regarding any
shipping damage, call the Eureka Customer Service HELPLINE at 1-800-282-2886 immediately.
How to maintain your vacuum cle aner ............................ . . . .
9
How to dispose of vacuum cleaner and battery pack ................ . .
1 1
3
When using an electrical appliance, basic precautions should always be followed, including the following:
RISK OF INJURY. BRUSH MAY START UNEXPECTEDLY. DISCONNECT
MOTORIZED FLOOR NOZZLE BEFORE CLEANING OR SERVICING.
HOUSE HOLD USE ONLY.
4
Eureka Customer Service HELPLINE 1-800-282-2886
Wand
Wall mountCrevice tool 2-in-1 upholstery tool
Charger Hand vacuumMotorized floor nozzle
What comes in the carton
2 screws & drywall anchors
GUIDE
Important safeguards
How to identify parts of your vacuum cleaner
Dust cup filter
Post-motor filter
For filter maintenance instructions, seep age 9
www.eureka.com
5
Detachable
hand vacuum
Charging port
Cordless vacuum cleaner
Battery
indicator
lights
Release button
for hand vacuum
Wand
Release button
for floor nozzle
Motorized
floor nozzle
Brushroll
Hand vacuum
Dust cup
release lever
Bottom lid
Power
button
One-click
dust cup
release
Mode button
Battery
indicator
lights
Nozzle
Handle
Filter assembly
Easy Rest
Filter cover
(post-motor filter inside)
(inside dust cup)
nook
6
Eureka Customer Service HELPLINE 1-800-282-2886
1. Slide wand onto hand vacuum
until it clicks (Fig. 1).
Push wand into motorized floor
nozzle until it clicks (Fig. 2).
Easy assembly
How to install wall mount
2.
• Choose location near power outlet.
Locate point high enough on wall
to allow wand and motorized floor
nozzle to hang freely.
• Place mount against wall and use
pencil to mark drill holes.
• Drill holes (with 1/4” bit) and insert
drywall anchors. Insert screws
through holes on mount and tighten
until firmly attached(Fig.3).
How to charge battery and
store accessories
Battery indicator lights show
level of charge(Fig. 4):
• Place assembled vacuum cleaner
on wall mount.
• Plug charger into power outlet and
then into charger port on handle(Fig. 4).
• Loop charger cord into clips on
sides of wall mount.
A. Half charged
B. Fully charged
• AB Indicator lights stop blinking when
fully charged.
• Charge battery fully before using for
the first time. This may take up to
six hours.
1
Click!
2
Click!
3
Drywall anchors
Cord
clip
A
B
4
!
2. Push
1. Align
1. Press the dust cup release button,
located on the front of the handle just
above the dust cup and pull dust cup
out. (Fig. 2).
2. Press lever to release bottom lid of dust
cup to empty debris. (Fig. 2)
3. To place the dust cup back, angle it
forward so the lower hook catches in
the slot and then gently push it back
towards the wand until you hear click
indicating it is locked in place. (Fig. 3)
2 3
Cleans hard-
to-reach areas
such as corners,
baseboard edges,
dryer vents,
chairs and sofas.
5
www.eureka.com 7
The hand vacuum can be used with or
without tools.
• To use without tools, press release
button and remove wand. Collect
debris directly with hand vacuum
nozzle (Fig. 4).
• To use tools with wand, press release
button to remove motorized floor
nozzle. Slide tool onto end of wand
until it clicks (Fig. 5).
• To use tools with hand vacuum only,
press release button to remove wand.
Slide tool onto hand vacuum until it
clicks.
Aways turn o hand
vacuum before attaching accessories.
1. Press
2. Pull out
3. Press
Click!
1 Power button
Mode button
MODE
Power button
How to use cleaner for
cleaning floors
Empty dust cup after every use
How to use hand vacuum
and accessories
CAUTION
Moving parts!
1. Click power button once to start (Fig 1).
Vacuum starts on Mid mode. Use Mode
button to switch between modes.
2. Using motorized floor nozzle, glide back
and forth on area to be cleaned. A void
oversized or sharp items (such as screws)
with cleaner.
3. Twist wrist to engage swivel function.
4. When done, click power button once to
stop motor.
Crevice tool:
Use with or without wand.
• 2-in-1 upholstery tool :
Use brush to vacuum blinds,
vents or upholstered surfaces.
Use felt portion to clean delicate
surfaces. To switch between
felt and brush portions, press
thumb release and slide brush
up or down.
8
Eureka Customer Service HELPLINE 1-800-282-2886
How to use hand vacuum
and motorized floor nozzle.
Ideal for cleaning stairs.
• Press release button to remove
wand from hand vacuum.
Attach motorized floor nozzle
directly to hand vacuum until it
clicks.
• Click power button once to
start. V acuum starts on Mid
mode. Use Mode button
to switch between modes
depending on suction power
desired.
3. Reattach filter and Cyclone.
4. Click dust cup back into place
on unit.
1. Twist filter cover and remove.
2. Lift out post-motor filter.
3. Shake to remove dust.
4. Every 6 months, replace filter or rinse and dry THOROUGHLY.
5. Reposition filter and cover and twist to 'lock.'
9
How to maintain brushroll
1. Press
2. Pull out
1. Press
2. Pull out
3. Press
www.eureka.com
24h
How to maintain your vacuum cleaner
Never operate vacuum
cleaner without all filters,
filter screen and dust cup
in proper position.
WARNING: Moving parts!
Recharge cleaner after
each use.
If debris cannot be removed easily, locate the brushroll release
tab on the right side and open the brushroll cover. Remove the
brushroll and clear any tangled hair and remaining debris.
Dust cup – Empty after each use
Click the dust cup release button, located
on the front of the handle just above the
dust cup and pull dust cup out.
Press lever to release bottom lid of dust cup
to empty debris.
Washable brushroll – clean frequently
To reassemble:
1. Align one end of brushroll with floor nozzle gear.
2. Press other end into slot.
3. Replace brushroll release tab into slot and press down
to click it into place.
!
off dust frequently.
Every three months rinse filter
and dry THOROUGHLY.
1.
Washable dust cup filter - clean monthly Washable post-motor filter - clean every 6 months
2.
24h
Click!
是
非
CAUTION
CAUTION
To avoid unnecessary service calls, periodically check brushroll for debris. lf brushroll gets clogged
it will automatically shut o. Turn vacuum o and unplug before attempting to remove clog.
Step on floor nozzle to lower handle. Turn vacuum face down
on floor. Use scissors to clip heavy threads or strings.
Click the dust cup release button,
Lift out dust cup filter and shake
l ocated on the front of the handle
just above the dust cup and pull
dust cup out.
plugged into a power source.
WARNING: Do not attempt to remove belt.
Call the eureka customer service HELPLINE
at 1-800-282-2886.
Midea America Corp.
300 Kimball Drive Parsippany, NJ 07054 USA
Eureka Customer Service HELPLINE 1-800-282-2886
10
The Eureka 12-month limited battery
warranty
M
idea America Corp. ("Eureka"), subject to the terms and conditions herein,
warrants this Battery Module to be free from defects in material
and workmanship for a term of one year from the date of original purchase
when used in accordance with the Eureka operating and maintenance
instructions and under normal household usage. This warranty is granted
only to the original purchaser and members of immediate household, and
is applicable only to original purchases from Eureka authorized resellers.
What Eureka will do:
Eureka will, at its option, repair or replace a defective Battery Module or
battery part that is covered by this warranty. Repairs may be performed
using new or refurbished parts that meet or exceed Eureka specifications
for new parts. If Eureka elects to replace the Battery Module, the
replacement may be a reconditioned unit. Depending on availability of
products, Eureka reserves the right to provide you with a replacement
product that is the same or similar, or substitute equivalent of the original
product. As a matter of warranty policy, Eureka will not refund the
consumer's purchase price.
This warranty does not cover:
• Normal wear and tear of the Battery Module and battery parts that require
replacement under normal use.
• Damages or malfunctions resulting from: improper or unreasonable
use or maintenance, abuse, negligence, failure to follow instructions
contained in any written materials that accompany the product,
deterioration by reason of excess moisture, corrosive atmosphere,
lightning, power surges, connections to improper voltage supply,
unauthorized alteration, or other external causes such as extremes in
temperature or humidity, modifications, scratches or discoloration,
accidents, misuse, or acts of God. This warranty also does not cover
damage resulting from repair or attempted repair by anyone other than
Eureka or an authorized Eureka Warranty Station. This warranty is not
applicable to any product that has been altered or on which the serial
number has been defaced, modified or removed. Altering, erasing, or
forging any proof-of-purchase documents voids any applicable product
warranty.
Obtaining warranty service:
To obtain warranty service you must contact the Eureka Service Team,
toll
free, at 1-800-282-2886 or email customerserviceusa@eureka.com,
to discuss the warranty claim and procedures to be followed. All warranty
claims must include submission of proof-of-purchase documentation, For
additional information, you may also visit www.eureka.com.
Shipping charges:
You will be responsible for any initial shipping and insurance charges if
the defective product(s) must be shipped for warranty service or warranty
evaluation; however, Eureka or a Eureka Authorized Warranty Station will
pay the return shipping charges if repairs are covered by the warranty.
When returning parts for repair, you must include the model, type and
serial number located on the rating plate. If any product submitted for
warranty service is found to be ineligible, an estimate of repair cost will
be furnished and the repair performed only if requested by the owner and
upon receipt of payment or acceptable arrangements for payment.
Further limitations and exclusions:
Any warranty that may be implied in connection with your purchase or use
of the Battery Module, including any warranty of Merchantability or any
warranty of Fitness For A Particular Purpose is limited to the duration of
this limited warranty. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitations may not apply to you.
Your relief for the breach of this warranty is limited to the relief expressly
provided above. In no event shall the manufacturer be liable for any
consequential or incidental damages you may incur in connection with
your purchase or use of the Battery Module. Some states do not allow
the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights. You may also have other
rights, which may vary by state.
The Eureka 2 year limited warranty
Midea America Corp. ("Eureka"), subject to the terms and conditions herein,
warrants this vacuum cleaner to be free from defects in material and
workmanship for a term of two years from the date of original purchase
when used in accordance with the Eureka operating and maintenance
instructions and under normal household usage. This warranty is granted
only to the original purchaser and members of immediate household, and is
applicable only to original purchases from Eureka authorized resellers.
What Eureka will do:
Eureka will, at its option, repair or replace a defective vacuum or vacuum
part that is covered by this warranty. Repairs may be performed using new
or refurbished parts that meet or exceed Eureka specifications for new parts.
If Eureka elects to replace the vacuum, the replacement may be a
reconditioned unit. Depending on availability of products, Eureka reserves
the right to provide you with a replacement product that is the same or
similar, or substitute equivalent of the original product. As a matter of
warranty policy, Eureka will not refund the consumer's purchase price.
This warranty does not cover:
• Battery module and battery components. The battery module and it’s
components are covered by a separate one-year limited battery warranty.
•Normal wear and tear of the vacuum and vacuum parts that require
replacement under normal use such as disposable dust bags, filters, drive
belts, light bulbs, brush-roll, bristles, impellers and cleaning.
• Damages or malfunctions resulting from: improper or unreasonable use
or maintenance, abuse, negligence, failure to follow instructions contained
in any written materials that accompany the product, deterioration by
reason of excess moisture, corrosive atmosphere, lightning, power
surges, connections to improper voltage supply, unauthorized alteration,
or other external causes such as extremes in temperature or humidity,
modifications, scratches or discoloration, accidents, misuse, or acts of
God. This warranty also does not cover damage resulting from repair or
attempted repair by anyone other than Eureka or an authorized Eureka
Warranty Station. This warranty is not applicable to any product that has
been altered or on which the serial number has been defaced, modified or
removed. Altering, erasing, or forging any proof-of-purchase documents
voids any applicable product warranty.
Obtaining warranty service:
To obtain warranty service you must contact the Eureka Service Team,
toll free, at 1-800-282-2886 or email customerserviceusa@eureka
.com,
to discuss the warranty claim and procedures to be followed. All warranty
claims must include submission of proof- of-purchase documentation. For
additional information, you may also visit www.eureka.com.
Shipping charges:
You will be responsible for any initial shipping and insurance charges if
the defective product(s) must be shipped for warranty service or warranty
evaluation; however, Eureka or a Eureka Authorized Warranty Station will
pay the return shipping charges if repairs are covered by the warranty.
When returning parts for repair, you must include the model, type and serial
number located on the rating plate. If any product submitted for warranty
service is found to be ineligible, an estimate of repair cost will be furnished
and the repair performed only if requested by the owner and upon receipt
of payment or acceptable arrangements for payment.
Further limitations and exclusions:
Any warranty that may be implied in connection with your purchase or use
of the vacuum, including any warranty of Merchantability or any warranty
of Fitness For A Particular Purpose is limited to the duration of this limited
warranty. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitations may not apply to you.
Your relief for the breach of this warranty is limited to the relief expressly
provided above. In no event shall the manufacturer be liable for any
consequential or incidental damages you may incur in connection with your
purchase or use of the vacuum. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty gives you specific legal
rights. You may also have other rights, which may vary by state.
Problem solving
Make sure vacuum cleaner is o and charging plug is unplugged.
!
!
• Make sure cleaner is fully powered.
• Charge battery for up to six hours before using.
• Check brushroll for debris. See page 9 for maintenance instructions.
Li-ion
This vacuum cleaner has a special thermostat that protects the vacuum cleaner in case of motor
overheating. If the vacuum suddenly shuts o, proceed as follows: 1) Check the vacuum for a
possible source of overheating such as a full dust cup, blocked wand or clogged filters. If these
conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum.
2) After the 30 minute period, press the power button. lf the vacuum still does not work, call the
Eureka Customer Service HELPLINE at 1-800-282-2886.
Motor will not start
Problem
Solution
Charging indicator lights
are not lit while charging
Not enough
suction power
Not enough
suction power
Brushroll will not turn
Before you discard this vacuum, dispose of battery in an environmentally safe
manner. Do not discard battery with your regular household trash.
Important battery disposal information.
To find a disposal location nearest you, call 1-800-822-8837.
To preserve natural resources, please recycle or dispose of expired battery
pack properly. This product contains a lithium-ion battery. It must be disposed of
properly. Local laws may prohibit disposal of lithium-ion batteries in ordinary
trash. Consult your local waste authority for information regarding available
recycling and/or disposal options.
• Make sure charger is securely inserted into electrical outlet.
• Make sure charging plug is securely inserted into handle.
• Indicator lights stop blinking when fully charged.
•
Empty dust cup and clean or change filters. See page 9 for
maintenance instructions.
• Make sure cleaner is fully powered. Charge battery.
• Remove clogs that restrict the airflow.
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1 1
Model
Rated Voltage
Rating Power
Battery Capacity
Adapter Model
Adapter Rated Input
Adapter Rated Output
NEC280 Series
25.2V
250W
2000mAh
MC2805A
100V-240V~ 50/60Hz 0.5A
25-29V 500mA
N0TICE: Thermal cut-off
Discarding the vacuum and battery pack
•
•
Make sure cleaner is fully powered.
• Push charger securely into electrical outlet, try another
outlet or check circuit breaker.
Eureka Customer Service HELPLINE 1-800-282-2886
2-in-1 upholstery tool
P01101
Z0101 (all)
P0301
P0701
P0101
P0401
Z0201 (all)
12
Order genuine Eureka accessories and replacement parts
Visit www.eureka.com or call 1-800-282-2886
Image
P0501
Brush roll
Filter
P0601
P1002
Charger
Crevice tool
Wall mount
Post-motor filter
Cyclone (no filter)
Floor nozzle
Wand
Part name Part # (fits models)
