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TROUBLESHOOTING | 23
TROUBLESHOOTING
TROUBLESHOOTING
TEMPERATURE AND MOISTURE
TEMPERATURE IS TOO WARM
New installation? Allow 24 hours following
installation for the appliance to cool
completely. Increased temperature around
the front face of the refrigerator cabinet
may be warm to the touch.
Door(s) opened often or left open? Allows
warm air to enter the refrigerator. Minimize
door openings and keep doors fully closed.
Large load of food added? Allow several
hours for appliance to return to normal
temperature.
Controls set correctly for the surrounding
conditions? Adjust the controls one setting
colder. Check the temperature in 24 hours.
See the “Refrigerator Controls” or “Freezer
Controls” section.
Appliance not cooling? Turn the appliance
off and then on to reset. If this does not
correct the problem, call for service.
Air vents blocked? Remove any item from
in front of the air vents.
THERE IS INTERIOR MOISTURE BUILDUP
NOTE: Some moisture buildup is normal.
Humid room? Contributes to moisture
buildup.
Door(s) opened often or left open?
Allows humid air to enter the refrigerator.
Minimize door openings and keep doors
fully closed.
ICE AND WATER
THE ICE MAKER IS NOT PRODUCING ICE OR
ENOUGH ICE
Ice maker turned on? Check the control
panel to make sure the ice maker is turned
on.
New installation? Wait 24 hours after ice
maker installation for ice production to
begin. Wait 72 hours for full ice production.
Large amount of ice recently removed?
Allow 24 hours for ice maker to produce
more ice.
Reverse osmosis water filtration system
connected to your cold water supply?
This can decrease water pressure. See the
“Water Supply Requirements” section in
the Installation Instructions.
THE ICE CUBES ARE HOLLOW OR SMALL
NOTE: This is an indication of low water
pressure.
Reverse osmosis water filtration system
connected to your cold water supply?
This can decrease water pressure. See the
“Water Supply Requirements” section in
the Installation Instructions.
Questions remain regarding water
pressure? Call a licensed, qualified plumber.
ICE IS STICKING TOGETHER IN THE ICE
STORAGE BIN
It is normal for frost to be on top of the ice
storage bin due to normal opening and
closing of the freezer.
It is normal for ice to stick together when
it is not dispensed or used frequently. It is
recommended that the ice storage bin be
emptied and cleaned as needed.
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