Shure MV7+ User Manual

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Shure Incorporated

10/17

Issue Solution

cation is displaying the

correct microphone.

Audio is distorted in Auto

Level Mode

Select Auto Level Modetoallowthesoftwaretocontrolgainsettings.Experimentwithdiffer

ent microphone placements. If distortion persists, consider using Manual mode to adjust

your sound.

Audio is distorted in Manu

al Mode

Audio distortion usually comes from overloading the microphone, which causes clipping.

Lower your mic gain for the best sound recording.

Audio sounds higher or

lower pitch than normal.

Yourmicrophoneandcomputerhaveasampleratemismatch.Toadjustyourcomputersam

ple rate settings, go to the ShureFAQtopicforinformationoncorrectingsampleratemis

match.

Note: Windows update 10 v2004 (April 2020) solves this problem.

Microphone has become

detached from the yoke.

See the MV7+ Yoke Assembly Topic for step by step instructions for re-assembling your

yokeandassortedwashers.Correctwasherassemblyiscrucialtoensurethatyourmicro

phone is securely in place.

General troubleshooting

Quit and re-start the app.

Reboot the computer.

Check for a firmware update in MOTIV Mix, MOTIV for iOS and Android, or MOTIV Video for

iOS and Android.

Note: Contact Shure Service and Repair if you continue to experience any issues.

Firmware Update

Take advantage of additional features and design enhancements by updating the firmware in MOTIV Mix, MOTIV for iOS and

Android, or MOTIV Video for iOS and Android when prompted.

In MOTIV Mix, when a firmware update is available, the Firmware Update Available button will appear in the settings panel of

your MV7+. Select the button to update your firmware.

Leave the MV7+ plugged in until the firmware update is complete. The LED panel pulses amber while the firmware updates.

Contact Shure Service and Repair if you experience any issues.

Keep equipment connected during updates

KeepyourMOTIVdeviceconnectedtoyourcomputerormobiledevicewhenupdatingtoensurethattherearenoupdateis

sues.

System Requirements

Check the MOTIV Mix app or MOTIV mobile apps for the latest information on system requirements and compatibility.

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Shure MV7+ Podcast Microphone