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15
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
The fan is noisy.
1. The blades are loose.
2. There is a cracked blade.
3. The outlet box is not secure.
4. The mounting bracket is not
secure.
1. Check and tighten all screws that hold
the fan blades to the blade arms and the
motor.
2. Replace the cracked blade.
3. Ensure the ceiling outlet box is secured
to the building structure.
4. Ensure the mounting bracket is secured
to the outlet box and that the screws are
tight.
Remote control
does not work.
1. Power surge may have
cleared memory and remote
needs to be re-synced to the
receiver.
2. Battery in remote control
needs to be replaced.
3. Interface from another
remote.
1. After installation is complete, switch
the power o and back on again.
Within 30 seconds, press and hold the
“LEARN” button, located in the battery
compartment, for 5 seconds. Fan will
turn on at low speed and light o. This
conrms that the SMART SYNC is
active.
2. Insert new 12V battery in battery
compartment of the remote control (see
page 12).
3. If there are several fans in close
proximity, turn power o to other fans
and re-sync the remote (see Corrective
Action 1 above).
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