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My device can't connect to the internet
• Make sure that the internet access service of your SIM
card is available.
• Check your device's internet connection settings.
• Make sure that you are in a place with network
coverage.
• Try connecting at a later time or another location.
Invalid SIM card
• Make sure that the SIM card has been correctly
inserted.
• Make sure that the chip on your SIM card is not
damaged.
• Make sure that the service of your SIM card is
available.
I can't use the features described in the manual
• Check with your operator to make sure that your
subscription includes this service.
• Make sure that this feature doesn't require a TCL
accessory.
When I select a number from my contacts, the
number can't be dialed
• Make sure that you have correctly recorded the
number in your file.
• Make sure that you have selected the country code
when calling an international number.
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