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32
bromic.com/heat
TROUBLESHOOTING
REPLACEMENT PARTS
SYMPTOM POSSIBLE CAUSE (S) CORRECTIVE ACTION
No heat 1. Incorrect heater setting chosen
2. Incorrect Voltage.
3. No power.
4. No/low batteries in remote.
5. Remote too far.
6. Radio interference.
7. Remote not paired or faulty
control.
1. Choose heat setting using
remote (33%, 66% or 100%).
2. Connect to 220-240V power supply.
3. Check connection to power supply.
4. Change remote batteries.
5. Move remote closer to heater.
6. Move remote closer to heater,
disable other radio emitting devices.
7. Pair remote to heater PCB.
Not enough heat 1. Incorrect heater setting chosen.
2. Heater installed too high.
3. Heater too small for application.
1. Choose higher heat setting
using remote (66% or 100%).
2. Check height is according to
instructions.
3. Add additional heater(s).
Too much heat 1. Incorrect heater setting chosen.
2. Heater installed too low.
1. Choose lower heat setting
using remote (66% or 33%).
2. Check height is according to
instructions.
No Light 1. Incorrect lighting setting chosen.
2. Incorrect Voltage.
3. No power.
4. No/low batteries in remote.
5. Remote too far.
6. Radio interference.
7. Remote not paired or faulty
control.
1. Choose lighting setting using
remote (50% or 100% (DIM^)).
2. Connect to 220-240V power supply.
3. Check connection to power supply.
4. Change remote batteries.
5. Move remote closer to heater.
6. Move remote closer to heater,
disable other radio emitting devices.
7. Pair remote to LED PCB.
Not enough Light 1. Incorrect lighting setting chosen.
2. Light too small for application.
1. Choose higher lighting setting
using remote (50% or 100% (DIM^)).
2. Add additional light(s).
Too much Light 1. Incorrect lighting setting chosen. 1. Choose lower heat setting
using remote (50% or OFF (DIM^)).
Part Number Description Part Number Description
2620621-1 Eclipse Electric Heater Head (AU) 2620636 Wall Mount Pole Elcipse Electric
2620631
Straight Ceiling Mount Pole 203mm
Elcipse Electric
2620637-1
Eclipse Electric Pendant Control
(AU)
2620632
Straight Ceiling Mount Pole 610mm
Elcipse Electric
2620659
Screw Set Ceiling Mount Pole
Eclipse Electric
2620633
Twin Straight Ceiling Mount Pole 610mm
Elcipse Electric
2620660
Screw Set Wall Mount Pole Eclipse
Electric
2620634
Curved Ceiling Mount Pole 610mm
Elcipse Electric
2620661
Remote for Eclipse Electric Control
(AU)
2620635
Straight Ceiling Mount Pole 1219mm
Elcipse Electric
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