Loading ...
Loading ...
Loading ...
15
EN
www.napoleon.com
N415-0576CE-GB-DE May 28.19
Troubleshoong
Problem Possible Causes Soluon
Low heat / Low ame
when valve turned to high.
For propane - improper lighng
procedure.
Improper preheang.
Ensure lighng procedure is followed
carefully. All gas grill valves must be
in the o posion when the tank valve
is turned on. Turn tank on slowly to
allow pressure to equalize. See lighng
instrucons.
Preheat grill with both main burners on
high for 10 to 15 minutes.
Excessive are-ups/
uneven heat.
Sear plates installed incorrectly.
Improper preheang.
Excessive grease and ash build
on sear plates and in drip pan.
See assembly instrucons.
Preheat grill with main burners on high
for 10 to 15 minutes.
Clean sear plates and drip pan regularly.
Do not line pan with aluminum foil.
Refer to cleaning instrucons.
Burners burn with yellow
ame, accompanied by
the smell of gas.
Possible spider web or other
debris in burner.
Thoroughly clean burner by removing.
See general maintenance instrucons.
Rear and Side burners will
not light with the igniter,
but will light with a match.
Dead baery / or installed
incorrectly.
Loose electrode wire or switch
terminal wires.
Replace with heavy duty premium
baery.
Check that electrode wire is rmly
pushed onto the terminal on the back
of the igniter. Check that the lead wires
from the module to the ignion switch
(if equipped) are rmly pushed onto
their respecve terminals.
Main burner will not light
with the igniter, but will
light with a match.
Jet-re outlet is dirty or clogged. Clean jet-re outlet with a so bristle
brush.
Humming regulator. Normal occurrence on hot days. This is not a defect. It is caused by
internal vibraons in the regulator
and does not aect the performance
or safety of the gas grill. Humming
regulators will not be replaced.
Burners will not cross light
each other.
Dirty or corroded cross light
brackets.
Clean or replace as required.
N415-0576CE-GB-DE May 28.19.indd 15 5/28/2019 2:27:58 PM
Loading ...
Loading ...
Loading ...