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● Make sure you have an EufyHome
account.
● Make sure you are using correct Alexa
voice-commands.
● The “EufyHome - RoboVac” Skill for
Alexa is currently only available in
English.
You cannot control RoboVac with the
Google Assistant.
● Check if there are any Internet
connection problems.
● Check if you have installed the
Google Home app onto your smart
device and initiated the “EufyHome”
action in the Google Home app. For
details, refer to the “Use Your
RoboVac with Amazon Alexa / the
Google Assistant” section in this
manual.
● Check if you are using the proper
commands when talking to the
Google Assistant. When making
your request, first say the wake
words “Ok Google”.
● Repeat your question. Speak clearly
to the Google Assistant.
6.1 Error Tones
When RoboVac is in trouble, it will emit a series of short or long beeps and the red indicator on
RoboVac will be solid or flashing.
Flashing red indicator light
Error Tone
Cause
Solution
One beep
●
RoboVac is stuck and one of
the wheels is not making
contact with the floor (hanging
in mid-air).
● RoboVac may be in an
extremely large room and the
bumper is not registering
obstacles.
Restart cleaning in a new location.
Two beeps
● RoboVac’s bumper is stuck.
Tap RoboVac’s bumper several times
to dislodge any debris that may be
trapped underneath.
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