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17
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
The air fryer
does not work.
The appliance is not plugged
in.
Plug the appliance into an
earthed wall socket.
The appliance is not turned on.
Press the
button to switch the
appliance on.
The drawers are open and the
selected function is paused.
Close the drawers to
automatically resume the
selected function.
The drawers
will not slide
inside the unit
properly.
There is too much food in the
drawers.
The drawers are not placed in
the unit correctly.
Push the drawers into the unit
until you hear a click.
Fried snacks are
not crispy when
they come out
of the fryer.
Wrong type of snacks used.
Use oven snacks or lightly brush
some oil onto the snacks for a
crispier result.
Food stuck together or not in
an even layer.
Shake or turn the food
periodically through the cooking
process.
The fried
ingredients are
not done.
Too much food has been added
to the air fryer.
Put smaller batches of
ingredients in the air fryer.
Smaller batches are fried more
evenly.
The set temperature is too low.
Set to an appropriate
temperature.
The cooking time is too short. Set an appropriate cooking time.
Fresh fries are
fried unevenly
in the air fryer.
Wrong type of potatoes used.
Use fresh potatoes and make
The potato sticks were not
rinsed adequately before frying
Rinse the potato sticks properly
to remove the starch from the
outside.
Fresh fries are
not crispy when
they come out
of the air fryer.
The crispiness of the fries
depends on the amount of oil
and water in them.
Make sure you dry the potato
sticks properly before you add
the oil.
Cut the potato sticks smaller for a
crispier result.
Add slightly more oil for a crispier
result.
TROUBLESHOOTING
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