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What is a CRU?
Customer replaceable units (CRUs) are parts that can be replaced by the customer. A Lenovo computer may
contain the following types of CRUs:
Self-service CRU
Parts that can be replaced easily by customer
themselves or by trained service technicians at an
additional cost.
Optional-service CRU
Parts that can be replaced by customers with a
greater skill level. Trained service technicians can
also provide service to install or replace the parts
under the type of warranty designated for the
customer’s machine.
If you intend to install a CRU, Lenovo will ship the CRU to you. You might be required to return the defective
part that is replaced by the CRU. When return is required: (1) return instructions, a prepaid shipping label,
and a container will be included with the replacement CRU; and (2) you might be charged for the
replacement CRU if Lenovo does not receive the defective CRU within thirty (30) days of your receipt of the
replacement CRU. For full details, see the Lenovo Limited Warranty at
https://www.lenovo.com/warranty/llw_
02
.
CRUs for your product model
The table below lists the CRUs and CRU types that are defined for your product model.
Part
Self-service CRU Optional-service CRU
Power cord X
ac power adapter X
Notes:
• CRU replacement instruction is provided in one or more of the following publications and are available
from Lenovo at any time upon your request.
the product User Guide
the printed publications that came with the product
• Replacement of any parts not listed above, including the built-in rechargeable battery, must be done by a
Lenovo-authorized repair facility or technician. Go to
https://support.lenovo.com/partnerlocation for more
information.
Call Lenovo
If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support
Center.
Before you contact Lenovo
Record product information and problem details before you contact Lenovo.
Chapter 4. Help and support 25
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