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18 19
ENEN
The following table lists possible causes and solutions in terms of dierent light status. For more support,
please refer to the section "Troubleshooting" in this manual.
Status Indicator
Light Status Possible Cause Solution
O
No power supply Check and ensure that the power supply from the charging dock is normal.
The robot in the DND period
The robot with full charge in sleep mode
/
White The robot not on the charging dock /
Breathing White The robot being charged /
Blinking Orange Error
Check whether the dust bin of robot is installed.
For other errors, contact qualied technicians or after-sales service.
Troubleshooting
Problem Solution
Robot does not turn on The battery level is low. Recharge the robot on the charging dock, then try again.
Robot does not recharge
The charging dock is not receiving power. Please conrm that both ends of the power cord are plugged in correctly.
Poor contact. Clean charging contacts of the charging dock and robot.
Robot does not return to
charging dock
There are too many obstructions around the charging dock. Place the charging dock in a more open area.
Please clean the dock's signaling area.
Robot is malfunctioning Turn o the robot and then reactivate it.
Robot is making a strange noise
A foreign object may be caught in the main brush, side brush, or one of the main wheels. Stop the robot and remove
any debris.
Robot no longer cleans
eciently or leaves dust behind
The dust bin is full. Please clean it.
The lter is blocked. Please clean it.
A foreign object is caught in the main brush. Please clean it.
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