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∙ 14 ∙
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While Dash products are durable, you may encounter one or more of the problems listed below. If the
issue is either not solved by the solutions recommended below or not included on this page, please
contact our Customer Support Team at 1-800-898-6970 or [email protected].
PROBLEM SOLUTION
The light on the Wafe Bite Maker
keeps shutting off.
This is normal. During the cooking process, the heating
element will automatically turn on and off to regulate the
temperature and ensure that the Cooking Surface does not
get too hot or cold. When this occurs, the Indicator Light
turns on and off.
How do I know when the Wafe
Bite Maker is heated and ready
to use?
When the Wafe Bite Maker reaches the optimal
temperature, the Indicator Light shuts off and that means
you’re ready to get cooking!
There is no On/Off Button. How
do I turn the Wafe Bite Maker off
and on?
To turn on, simply plug in the power cord. When
you’re done cooking, turn off the Wafe Bite Maker by
unplugging it.
When using my Wafe Bite
Maker, the Cover gets very hot.
Is this normal?
Yes, this is completely normal. When using your Wafe
Bite Maker, always lift and lower the Cover by the Cover
Handle. To prevent personal injury, DO NOT lift the Cover
so that your arm is over the Cooking Surface as it is hot
and may cause injury. Lift from the side.
PROBLEM SOLUTION
After using my Wafe Bite Maker a
few times, food is starting to stick to
the surface. What is happening?
There is probably a build-up of burnt food residue on the
Cooking Surface. This is normal, especially when cooking
with sugar. Allow the appliance to cool fully, pour on a little
cooking oil and let sit for 5–10 minutes. Scrub Surface
with a sponge or soft bristled brush to dislodge food. Use
a damp, soapy cloth to wipe down the Cooking Surface.
Rinse the cloth and wipe again. If food remains, pour on
cooking oil and let sit for a few hours, then scrub and
wipe clean.
The Indicator Light will not turn on
and the Cooking Surface is failing
to heat.
1. Ensure that the power cord is plugged into the
power outlet.
2. Check to make sure the power outlet is
operating correctly.
3. Determine if a power failure has occurred in your home,
apartment or building.
Troubleshooting Troubleshooting
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