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4 Customer Care Center 1-800-732-2677
Proper fit of the collar is important. A collar worn for too long
or made too tight on the pet’s neck may cause skin damage.
Ranging from redness to pressure ulcers; this condition is
commonly known as bed sores.
- Avoid leaving the collar on the dog for more than
12 hours per day.
- When possible reposition the collar on the pet’s neck
every 1 to 2 hours.
- Check the fit to prevent excessive pressure; follow
the instructions in this manual.
- Never connect a lead to the electronic collar; it will
cause excessive pressure on the contacts.
- When using a separate collar for a lead, don’t put
pressure on the electronic collar.
- Wash the dog’s neck area and the contacts of the
collar weekly with a damp cloth.
- Examine the contact area daily for signs of a rash or
a sore.
- If a rash or sore is found, discontinue use of the
collar until the skin has healed.
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