PetSafe PIG19-11042 User Manual

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22 Customer Care Center 1-800-732-2677

Troubleshooting

Receiver

Collar is not

beeping or

correcting.

• Check battery to make sure it is installed properly and

turned to the ON position.

• Perform Static Correction and Battery Test (page 10).

If Battery Status LED does not ﬂash Green, replace the

battery.

• Check that both lights are lit on the Fence Transmitter.

The

Receiver

Collar is

beeping,

but the

pet is not

responding

to the Static

Correction.

• Test the Receiver Collar with the Test Light walking

toward the Boundary Wire.

• If the Test Light ﬂashes, check the ﬁt of the Receiver

Collar.

• Trim your pet’s fur where the Contact Points touch

the neck and/or purchase longer Contact Points by

contacting the Customer Care Center.

• Increase the Static Correction Level.

• Repeat training steps to reinforce training.

• Purchase a stronger Receiver Collar by contacting the

Customer Care Center.

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PetSafe PIG19-11042 Elite Little Dog In-Ground Pet Fence and Waterproof Receiver Collar, Tone and Static Correction,