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Troubleshooting............................................................................................................................................... 301
Printing the Menu Settings Page................................................................................................................. 301
Maintain the printer................................................................................. 302
Checking the status of parts and supplies...............................................................................................302
Configuring supply notifications................................................................................................................. 302
Setting up e‑mail alerts................................................................................................................................. 302
Viewing reports............................................................................................................................................... 303
Ordering parts and supplies........................................................................................................................ 303
Replacing parts and supplies.......................................................................................................................304
Cleaning printer parts....................................................................................................................................396
Saving energy and paper............................................................................................................................. 420
Moving the printer to another location.......................................................................................................421
Shipping the printer.........................................................................................................................................421
Troubleshoot a problem.......................................................................... 422
Print quality problems....................................................................................................................................422
Printer error codes..........................................................................................................................................423
Printing problems.............................................................................................................................................431
The printer is not responding......................................................................................................................456
Unable to read flash drive............................................................................................................................ 457
Enabling the USB port................................................................................................................................... 457
Clearing jams................................................................................................................................................... 458
Network connection problems....................................................................................................................492
Hardware options problems........................................................................................................................ 494
Issues with supplies....................................................................................................................................... 495
Paper feed problems..................................................................................................................................... 496
E-mailing problems.........................................................................................................................................499
Faxing problems............................................................................................................................................. 500
Scanning problems........................................................................................................................................ 505
Color quality problems................................................................................................................................... 512
Contacting customer support.......................................................................................................................514
Recycle and dispose................................................................................. 515
Recycling Lexmark products.........................................................................................................................515
Recycling Lexmark packaging......................................................................................................................515
Contents 5
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