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148 Updating the TV's Software
149
Using the Parental Settings function
149
Using the Gesture function
150
Audio and Video Functions for the Visually or Hearing
Impaired
155
Using Voice Assistants on the TV
156 Using Other Functions
Precautions and Notes
158 Before Using the Recording and Timeshift Functions
160 Read Before Using Apps
161
Read Before Using the Internet Function
163
Read Before Playing Photo, Video, or Music Files
177 Read After Installing the TV
178 Supported Resolutions for UHD Input Signals
179 Resolutions for Input Signals supported by 8K models
(QN7**B series or higher)
180
Supported Resolutions for FreeSync (VRR)
181
Read Before Connecting a Computer (Supported
Resolutions)
184 Supported Resolutions for Video Signals
186 Read Before Using Bluetooth Devices
187 Blocking programs based on their TV Rating
190
Licenses
Troubleshooting
Picture Issues
191
The screen is or has become dark
191 The picture is not bright, or the picture colors do not look
clear
192 The picture colors are black and white or do not look the
way they should look
193 The TV automatically turns off by itself
193 TV (The Frame TV) cannot be turned off.
193 Unable to power on
194 The TV remains on or does not turn on automatically.
194
Unable to a Channel
195 The TV image does not look as good as it did in the store
195 Displayed video looks blurry
195 The picture is distorted
195 There is a dotted line on the edge of the screen
196
The picture won’t display in full screen
196
The Caption function in the TV menu is deactivated
196
Captions appear on the TV screen
196
The HDR of the connected external device turns off
Sound and Noise Issues
197 How can I connect an audio device to the TV?
197 There is no sound or the sound is too low at maximum
volume.
197
The picture is good but there is no sound.
197
HDMI (eARC) is connected, and there is no sound.
198
The speakers are making an odd sound.
198
The sound is interrupted.
198
Whenever a function is used on the TV or the channel is
changed, the TV voices the activity. The TV explains in voice-
over the video scenes displayed on the screen.
198 The TV audio is not being played through the Sound bar or
A/V receiver.
199 The sound is not heard clearly.
199 The volume of the external device cannot be adjusted.
199 I want to turn the TV and audio device off and on at the
same time.
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