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32
TROUBLESHOOTING
Condition/Problem Things to Check Solution
No display/partial display/
unit will not turn on
Check electrical (wall)
outlet
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Check connection at front
of unit
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Check data cable integrity $OOZLUHVLQFDEOHVKRXOGEHLQWDFW,IDQ\DUHYLVLEO\FULPSHGRU
FXWUHSODFHFDEOH
Check data cable
connections/orientation
Be sure cables at base of mast and at back of console are con
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Check console display for
damage
Check for visual sign that console display is cracked or other
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Console Display ,I&RQVROHRQO\KDVSDUWLDOGLVSOD\DQGDOOFRQQHFWLRQVDUH¿QH
UHSODFHWKH&RQVROH
If the above steps do not resolve the problem, contact Cus
tomer Service (if inside US/Canada) or your local distributor (if
outside US/Canada).
Unit operates but Contact
HR not displayed
HR cable connection at
Console and base of mast
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+5FDEOHER[FRQQHFWLRQ Be sure cables from handlebars and cable to Console are
VHFXUHDQGXQGDPDJHG
Sensor grip %HVXUHKDQGVDUHFHQWHUHGRQ+5VHQVRUV+DQGVPXVWEH
NHSWVWLOOZLWKUHODWLYHO\HTXDOSUHVVXUHDSSOLHGWRHDFKVLGH
Dry or calloused hands 6HQVRUVPD\KDYHGLႈFXOW\ZLWKGULHGRXWRUFDOORXVHGKDQGV
A conductive electrode cream (heart rate cream) can help
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PHGLFDORUVRPHODUJHU¿WQHVVVWRUHV
Static Handlebar If tests reveal no other issues, Static Handlebar should be
UHSODFHG
Unit operates but
Bluetooth
®
HR not
displayed
HR monitor (not provided) Follow the troubleshooting instructions provided with the
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HR monitor batteries ,IPRQLWRUKDVUHSODFHDEOHEDWWHULHVLQVWDOOQHZEDWWHULHV
Interference Try moving unit away from sources of interference (TV, Micro
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Replace HR monitor If interference is eliminated and HR does not function, replace
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Replace Console ,I+5VWLOOGRHVQRWIXQFWLRQUHSODFH&RQVROH
Unit operates but
Bluetooth
®
HR displayed
incorrectly
Connected to previous
user
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Connect Bluetooth
®
button to disconnect from them and push
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No speed/RPM reading,
Console displays “Please
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Check data cable integrity $OOZLUHVLQFDEOHVKRXOGEHLQWDFW,IDQ\DUHFXWRUFULPSHG
UHSODFHFDEOH
Check data cable
connections/orientation
Be sure each cable is connected securely and oriented proper
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Check magnet position
(requires shroud removal)
0DJQHWVKRXOGEHLQSODFHRQSXOOH\
Check Speed Sensor
(requires shroud removal)
Speed sensor should be aligned with magnet and connected to
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GDPDJHWRWKHVHQVRURUWKHFRQQHFWLQJZLUH
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