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17WWW.SENIXTOOLS.COM
TROUBLESHOOTING
SYMPTOM POSSIBLE CAUSE Fill the fuel tank with fresh fuel
Motor stops while cutting
Chain pinched in cut. Undercut limb to relieve pressure on limb.
Overheating of control system. Let the unit cool down.
Safety switch not pressed.
Press the safety switch before squeezing the
trigger switch.
Debris in side cover.
Remove chain sprocket cover and clean out
debris.
Overheating of motor. Let the motor cool down.
Motor runs, but saw
chain does not rotate
Chain not engaging drive sprocket.
Reinstall the chain, making sure the drive
links on the chain are fully seated on the
drive sprocket.
Guide bar nose sprocket is not turning. Replace the guide bar.
Pole saw does not cut
properly
Insufcient chain tension. Tension the chain.
Dull chain. Sharpen or replace the chain.
Chain installed backwards.
Install the chain with the teeth facing the
correct direction.
Worn chain. Replace the chain.
Dry or excessively stretched chain.
Check the oil level. Rell oil reservoir if
necessary.
Chain not in bar groove. Reseat chain onto groove.
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