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Smart Fitness Scale
Model: ESF14
User Manual
Questions or Concerns?
Mon – Fri, 9:00 am – 5:00 pm PST/PDT
support@etekcity.com • (855) 686-3835
Kg st lb
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1 x Smart Fitness Scale
3 x 1.5V AAA Batteries (Pre-Installed)
1 x Quick Start Guide
Specications
Package Contents
Weight Capacity 400 lb / 28 st / 180 kg
Increments 0.1 lb / 0.05 kg
Weight Units lb / st / kg
Platform Tempered glass
Battery 3 x 1.5V AAA batteries
Auto-Off 30 seconds
Dimensions 11 x 11 x 1 in / 28 x 28 x 2.5 cm
Operating System iOS
®
10.0+ or Android™ 5.0+
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Safety Information
• This scale should not be used to diagnose or treat any medical
condition.
• Scale data should not be used as a substitute for medical advice
from a healthcare professional.
• This scale uses a harmless electrical current to measure body fat.
Consult a healthcare professional before using the smart scale if
you use medical electronic equipment such as a pacemaker.
• Check the scale before using. Do not use the scale if it is damaged
in any way.
• Do not strike or hit the scale. Do not use the scale if the glass is
cracked or broken. Due to the nature of tempered glass, the glass
will shatter if there is even a slight crack. If you see a crack, contact
Customer Support immediately (page 23).
Please read and follow all instructions and safety guidelines
in this manual.
READ AND SAVE THESE INSTRUCTIONS
Medical
General Use
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• Do not mix new and old batteries.
• If the low battery indicator “
“ appears on the display, replace the
batteries.
• If the scale is not in use for a long period of time, remove
the batteries to extend the lifetime of the scale.
Batteries
• The glass platform is slippery when wet. Always make sure the
platform and your feet are dry before stepping on for measurement.
• Place the scale on a hard, at surface to avoid tipping.
• To weigh safely and accurately, stand with your feet shoulder-
width apart while on the scale. Do not stand on the edge of the
scale or jump on the scale.
• Avoid standing on the scale for a long period of time, or when
you are not weighing yourself.
• Do not overload the scale. Maximum weight capacity is 400 lb /
28 st / 180 kg.
• Keep the scale in a cool area with low humidity. Keep the
scale away from heat sources, such as ovens or heaters.
Avoid temperature uctuations. Store the scale in a horizontal
position, not vertical.
• Handle with care. Not for commercial use. Household use only.
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VeSync App Setup
1. To download the VeSync app, scan the QR code or
search “VeSync” in the Apple App Store
®
or Google
Play Store.
Note: Due to app updates and improvements, the VeSync app may be
slightly different than shown in the manual. In case of any differences,
follow the in-app instructions.
Note:
• This scale uses the VeSync app, not the VeSyncFit app.
• For Android users, you may need to select “Allow” to use VeSync.
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2. Open the VeSync app. If you already have an account,
tap Log In. To create a new account, tap Sign Up.
Note: You must create your own VeSync account to use third-party
services and products. These will not work with a guest account. With a
VeSync account, you can also allow your family and friends to use your
smart tness scale.
Note: You can change the name and icon at any time in the smart
tness scale settings.
3. Make sure the scale is fully charged.
4. Make sure your phone has Bluetooth
®
turned on.
5. Tap + in the VeSync app and select your smart
tness scale.
6. Follow the in-app instructions to connect to your
smart tness scale.
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Creating a User
If you are a new user, you will need to enter physical
information before weighing yourself for the rst time
so the scale can calculate your body metrics. Follow
the in-app instructions to create a user.
Note:
• Entering inaccurate information will make the scale’s
measurements less accurate.
• If you don’t identify with the available gender options,
or are unsure, pick the option that you think best
physically matches you. This choice is used for physical
measurements, such as body fat percentages.
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Using the Smart Scale
Note:
• To switch between pounds (lb), stone (st), and kilograms (kg),
open the VeSync app and select the weight unit in the Device
Settings menu.
• To see measurements besides weight, you must connect the
scale to the VeSync app (see page 9).
• If you are pregnant, scale measurements will not be accurate.
1. Place the scale on a hard, at surface (not a carpet or
mat). [Figure 1.1]
Note: Placing on carpet may cause inaccurate measurements or tipping.
[Figure 1.1]
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2. Step on the scale, then step off. Wait for the screen to
display “ ” before using.
3. Place dry, bare feet on the scale’s conductive areas.
Stand on the scale until the display ashes several times,
showing your nal measurement. [Figure 1.2] If your
smart scale is connected to the VeSync app, additional
results (such as BMI, body fat, etc) will show in the app.
4. If you want to measure the weight of your baby or pet
using the VeSync app, tap (Expand) on the home
page and then tap (Baby Mode). Follow the in-app
instructions. In Baby Mode, the APP will only measure
weight and BMI.
[Figure 1.2]
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Maintenance
Clearing the Scale
If the scale has been moved or ipped upside down, it must
be cleared to ensure accurate results.
1. Place the scale on a hard, at surface.
2. Step on the scale until digits appear on the display, then
step off. [Figure 2.1]
3. The scale will show “
” when cleared. [Figure 2.2]
[Figure 2.1] [Figure 2.2]
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Cleaning the Smart Scale
Replacing the Batteries
The display will show “ ” when the batteries need to be
replaced.
1. Open the battery compartment on the underside of
the scale.
2. Remove the old batteries and dispose of them properly.
3. Install 3 new 1.5V AAA batteries, making sure they are
placed under the correct polarity.
4. Replace the battery compartment cover.
• Use a slightly damp cloth to clean the surface of the
scale, followed by a soft, dry cloth to wipe away any
remaining moisture.
• Do not use chemical or abrasive cleaning agents to
clean the scale.
Note: The scale may need to be cleared after replacing the batteries.
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Troubleshooting
The scale doesn’t turn on.
• Check if the batteries are properly installed. If using the scale
for the rst time, remove the plastic insulator strip from the
battery compartment.
Information ashes on the display and then disappears.
• The batteries are low and may need to be replaced.
The smart scale doesn’t connect with the VeSync app.
• Make sure your phone’s operating system is running on iOS
10.0+ or Android 5.0+.
• Close and relaunch the VeSync app. Make sure you’re using
the latest version.
• Make sure your phone has Bluetooth turned on. For Android
users, make sure your Location is turned on as well.
• Make sure your scale and phone are within 30 ft / 10 m of
each other.
• Make sure the scale is not currently connected to any other
phone or app.
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My scale will only measure my weight, not my body fat or other metrics.
• Set up your smart scale in the VeSync app. Your weight will show on
the scale display, and more results will show on the app.
• Make sure your phone has Bluetooth turned on.
• If you’re wearing shoes or socks, the scale cannot measure health
metrics such as body fat. Step on the scale with bare feet. [Figure 3.1]
Note: If the scale has errors on the display, will not turn off automatically,
or has a problem not listed here, try removing the batteries for 3 seconds,
then replacing them.
[Figure 3.1]
If you still need help, please contact Customer Support
(page 23).
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Attributions
iOS is a registered trademark of Cisco Systems, Inc. and/or its aliates in the United
States and certain other countries.
Apple App Store is a trademark of Apple Inc.
Android and Google Play are trademarks of Google LLC.
The Bluetooth
®
word mark and logos are registered trademarks owned by Bluetooth
SIG, Inc. and any use of such marks by Etekcity Corporation is under license. Other
trademarks and trade names are those of their respective owners.
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Federal Communication Commission
Interference Statement
FCC Radiation Exposure Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. End users must follow the specic operating instructions for satisfying
RF exposure compliance. To maintain compliance with FCC RF exposure compliance
requirements, please follow operation instructions as documented in this manual. This
transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter. The availability of some specic channels and/or operational frequency bands
are country dependent and are rmware programmed at the factory to match the intended
destination. The rmware setting is not accessible by the end user.
FCC Caution: Any changes or modications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment.
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Warranty Information
Product Smart Fitness Scale
Model ESF14
For your own reference, we strongly recommend that you record your order ID and
date of purchase.
TERMS & POLICY
Etekcity Corporation (“Etekcity”) warrants this product to the original purchaser
to be free from defects in material and workmanship, under normal use and
conditions, for a period of 2 years from the date of original purchase.
Etekcity agrees, at our option during the warranty period, to repair any defect in
material or workmanship or furnish an equal product in exchange without charge,
subject to verication of the defect or malfunction and proof of the date of
purchase.
There is no other express warranty. This warranty does not apply:
• If the product has been modied from its original condition;
• If the product has not been used in accordance with directions and
instructions in the user manual;
• To damages or defects caused by accident, abuse, misuse or improper or
inadequate maintenance;
• To damages or defects caused by service or repair of the product performed
by an unauthorized service provider or by anyone other than Etekcity;
• To damages or defects occurring during commercial use, rental use, or any
use for which the product is not intended;
• To damages or defects exceeding the cost of the product.
Etekcity will not be liable for indirect, incidental, or consequential damages in
connection with the use of the product covered by this warranty.
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This warranty extends only to the original consumer purchaser of the product
and is not transferable to any subsequent owner of the product regardless of
whether the product is transferred during the specied term of the warranty.
This warranty does not extend to products purchased from unauthorized sellers.
Etekcity’s warranty extends only to products purchased from authorized sellers
that are subject to Etekcity’s quality controls and have agreed to follow its quality
controls.
All implied warranties are limited to the period of this limited warranty.
This warranty gives you specic legal rights and you may also have other
rights which vary from state to state. Some states do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
If you discover that your product is defective within the specied warranty period,
please contact Customer Support via support@etekcity.com. DO NOT dispose
of your product before contacting us. Once our Customer Support Team has
approved your request, please return the product with a copy of the invoice and
order ID.
Every Etekcity product automatically includes a 2-year warranty. To make the
customer support process quick and easy, register your product online at
www.etekcity.com/warranty.
This warranty is made by:
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
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Customer Support
If you have any questions or concerns about your new product,
please contact our helpful Customer Support Team.
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
Email: support@etekcity.com
Toll-Free: (855) 686-3835
Support Hours
Mon–Fri, 9:00 am–5:00 pm PST/PDT
*Please have your order invoice and order ID ready before
contacting Customer Support.
