3
1
×
Smart Body Weight Scale
3
×
1.5V AAA Batteries (Pre-Installed)
1
×
Quick Start Guide
Specications
Package Contents
Weight Capacity 400 lb / 180 kg / 28 st
Increments 0.1 lb / 0.05 kg
Weight Units lb / kg / st
Platform Tempered Glass
Battery 3
×
1.5V AAA Batteries (Pre-Installed)
Auto-Off 30 seconds
Dimensions 11
×
11
×
0.9 in / 28
×
28
×
2.3 cm
Operating System iOS
®
10.0+ or Android™ 5.0+
4
Safety Information
• This scale should not be used to diagnose or treat any
medical condition.
• Scale data should not be used as a substitute for medical
advice from a healthcare professional.
• Check the scale before using. Do not use the scale if it is
damaged in any way.
• Do not strike or bang on the scale and do not use the scale if
there is a crack on the glass. While tempered glass is stronger
and fractures more safely than ordinary glass, it may shatter
unexpectedly after developing a slight crack. If you see a crack,
contact Customer Support (see page 23).
• The glass platform is slippery when wet. Always make sure the
platform and your feet are dry before stepping on for measurement.
• Place the scale on a hard, at surface to avoid tipping.
Please read and follow all instructions and safety guidelines
in this manual.
Medical
General Use
READ AND SAVE THESE INSTRUCTIONS
5
• Do not mix new and old batteries.
• If the scale is not in use for a long period of time, remove
the batteries to extend the lifetime of the scale.
Batteries
• To weigh safely and accurately, stand with your feet shoulder-
width apart while on the scale. Do not stand on the edge of the
scale or jump on the scale.
• Avoid standing on the scale for a long period of time, or when
not measuring yourself.
• Do not overload the scale. Maximum weight capacity is
400 lb / 180 kg / 28 st.
• Keep the scale in a cool area with low humidity.
• Keep the scale away from heat sources, such as ovens or
heaters. Avoid temperature uctuations.
• Store the scale in a horizontal position, not a vertical position.
• This scale is not to be used by persons (including children)
with reduced physical, sensory or mental capabilities, or lack
of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by
a person responsible for their safety.
• Handle with care. Not for commercial use. Household use only.
SAVE THESE INSTRUCTIONS
8
Before First Use
1. Open the battery compartment on the underside of the
scale. Remove the included AAA batteries.
2. Remove the plastic insulator strip from the battery
compartment.
3. Replace the batteries. Follow the guidelines in the battery
compartment to match the + and – terminals.
Push and Lift
1.5V - AAA
1.5V - AAA
1.5V - AAA
9
VeSync App Setup
1. To download the VeSync app, scan the QR code or
search “VeSync” in the Apple App Store
®
or Google
Play Store.
Note: The VeSync app is continually being improved and may change over
time. If there are any differences, follow the in-app instructions.
Note:
• This scale uses the VeSync app, not the VeSyncFit app.
• For Android™ users, you may need to select Allow to use VeSync.
2. Open the VeSync app. If you already have an account,
tap Log In. To create a new account, tap Sign Up.
Note: You must create your own VeSync account to use third-party
services and products. These will not work with a guest account.
With a VeSync account, you can also allow your family and friends
to use your smart body weight scale.
10
Note: You can change the name and icon at any time in the smart body
weight scale settings.
3. Make sure your scale is fully charged.
4. Make sure your phone has Bluetooth
®
turned on.
5. Tap + in the VeSync app and select your smart body
weight scale.
6. Follow the in-app instructions to connect to your
smart body weight scale.
11
Creating a User
If you are a new user, you will need to enter physical
information before weighing yourself for the rst time
so the scale can calculate your body metrics. Follow
the in-app instructions to create a user prole.
Note:
• Entering inaccurate information will make the scale’s
measurements less accurate.
• If you don’t identify with the available gender options (or are
unsure) pick the option that you think best physically matches
you. This choice is used for physical measurements, such as
body fat percentages.
12
Using the Smart Scale
Note:
• To see your BMI measurement, you must connect the scale to the
VeSync app (see page 9).
• If you are pregnant, scale measurements will not be accurate.
• To measure your baby or pet, turn on Baby Mode and follow the
in-app instructions for weighing. Baby Mode will not measure
other body metrics and will only measure weight and BMI.
1. Place the scale on a hard, at surface. [Figure 1.1]
Note: Placing on soft surfaces such as shaggy carpet may cause
inaccurate measurements or tipping.
[Figure 1.1]
2. Step on the scale, then step off. Wait for the LCD screen
to display “
” before using.
13
3. Stand on the scale until the display ashes several times,
showing your nal measurement. [Figure 1.2] If your
smart scale is connected to the VeSync app, your results
(weight and BMI) will show in the app.
4. If you want to measure the weight of your baby or pet
using the VeSync app, tap
on the home page and then
tap
. Follow the in-app instructions.
[Figure 1.2]
Switching Units
To switch between pounds (lb), kilograms (kg), and stone
(st), open the VeSync app and select the weight unit in the
Device Settings menu.
14
Maintenance
Clearing the Smart Scale
If the scale has been moved or ipped upside down, it must
be cleared to ensure accurate results.
1. Place the scale on a hard, at surface.
2. Step on the scale until digits appear on the display, then
step off. [Figure 2.1]
3. The scale will show “ ” when cleared. [Figure 2.2]
[Figure 2.1] [Figure 2.2]
15
Cleaning the Smart Scale
Replacing the Batteries
The display will show “ ” when the batteries need to
be replaced.
1. Open the battery compartment on the underside of
the scale.
2. Remove the old batteries and dispose of them properly.
3. Install 3 new 1.5V AAA batteries, making sure they are
placed under the correct polarity.
4. Replace the battery compartment cover.
• Use a slightly damp cloth to clean the surface of the
scale, followed by a soft, dry cloth to wipe away any
remaining moisture.
• Do not use chemical or abrasive cleaning agents to
clean the scale.
Note: The scale may need to be cleared after replacing the batteries.
17
Troubleshooting
The scale doesn’t turn on.
• Check if the batteries are properly installed. If using the scale
for the rst time, remove the plastic insulator strip from the
battery compartment.
Information ashes on the display and then disappears.
• The batteries are low and may need to be replaced.
The smart scale doesn’t connect with the VeSync app.
• Make sure your phone’s operating system is running on iOS
®
10.0+ or Android 5.0+.
• Close and relaunch the VeSync app. Make sure you’re using
the latest version.
• Make sure your phone has Bluetooth turned on. For Android
users, make sure your Location is turned on as well.
• Make sure your scale and phone are within 30 ft / 10 m of
each other.
• Make sure the scale is not currently connected to any other
phone or app.
• Try turning off any VPN apps.
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My scale will only measure my weight, not my BMI.
• Set up your smart scale in the VeSync app. Your weight will show on
the scale display, and your weight and BMI will show on the app.
• Make sure Bluetooth is turned on.
The scale readings seem unstable or inaccurate.
• Make sure the scale is on a hard, at surface.
• Reset the scale to zero (see page 14).
Note: If the scale has errors on the display, will not turn off automatically,
or has a problem not listed here, try removing the batteries for 3 seconds,
then replacing them. If the problem is not resolved, replace the batteries
with new ones.
If you still need help, please contact Customer Support
(page 23).
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Attributions
iOS is a registered trademark of Cisco Systems, Inc. and/or its aliates in the United
States and certain other countries.
App Store is a trademark of Apple Inc.
Google, Android, and Google Play are trademarks of Google LLC.
The Bluetooth
®
word mark and logos are registered trademarks owned by Bluetooth
SIG, Inc. and any use of such marks by Etekcity Corporation is under license. Other
trademarks and trade names are those of their respective owners.
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Federal Communication Commission
Interference Statement – Part 15
FCC Radiation Exposure Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that
may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. End users must follow the specic operating instructions
for satisfying RF exposure compliance. To maintain compliance with FCC RF exposure
compliance requirements, please follow operation instructions as documented in
this manual. This transmitter must not be co-located or operating in conjunction with
any other antenna or transmitter. The availability of some specic channels and/or
operational frequency bands are country dependent and are rmware programmed at
the factory to match the intended destination. The rmware setting is not accessible
by the end user.
FCC Caution: Any changes or modications not expressly approved by the party
responsible for compliance could void the user’s authority to operate this equipment.
21
Warranty Information
Product Smart Body Weight Scale
Model ESB-591
For your own reference, we strongly recommend that you record
your order ID and date of purchase.
Order ID
Date of Purchase
TERMS & POLICY
Etekcity Corporation (“Etekcity”) warrants this product to the original purchaser to be
free from defects in material and workmanship, under normal use and conditions, for a
period of 2 years from the date of original purchase.
Etekcity agrees, at our option during the warranty period, to repair any defect in material
or workmanship or furnish an equal product in exchange without charge, subject to
verication of the defect or malfunction and proof of the date of purchase.
There is no other express warranty. This warranty does not apply:
• If the product has been modied from its original condition;
• If the product has not been used in accordance with directions and instructions
in the user manual;
• To damages or defects caused by accident, abuse, misuse or improper or
inadequate maintenance;
• To damages or defects caused by service or repair of the product performed by
an unauthorized service provider or by anyone other than Etekcity;
• To damages or defects occurring during commercial use, rental use, or any use
for which the product is not intended;
• To damages or defects exceeding the cost of the product.
22
Etekcity will not be liable for indirect, incidental, or consequential damages in connection
with the use of the product covered by this warranty.
This warranty extends only to the original consumer purchaser of the product and is
not transferable to any subsequent owner of the product regardless of whether the
product is transferred during the specied term of the warranty.
This warranty does not extend to products purchased from unauthorized sellers.
Etekcity’s warranty extends only to products purchased from authorized sellers that are
subject to Etekcity’s quality controls and have agreed to follow its quality controls.
All implied warranties are limited to the period of this limited warranty.
This warranty gives you specic legal rights and you may also have other rights
which vary from state to state. Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
If you discover that your product is defective within the specied warranty period,
please contact Customer Support via support@etekcity.com. DO NOT dispose of
your product before contacting us. Once our Customer Support Team has approved
your request, please return the product with a copy of the invoice and order ID.
Every Etekcity product automatically includes a 2-year warranty. To make the
customer support process quick and easy, register your product online at
www.etekcity.com/warranty.
This warranty is made by:
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
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Customer Support
If you have any questions or concerns about your new product,
please contact our helpful Customer Support Team.
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
Email: support@etekcity.com
Toll-Free: (855) 686-3835
Support Hours
Mon–Fri, 9:00 am–5:00 pm PST/PDT
*Please have your invoice and order ID ready before
contacting Customer Support.
