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15
Troubleshooting
When the appliance fails to operate normally, please troubleshoot by yourself or contact customer service staff in time for troubleshooting
Failure Phenomenon
The motor does not rotate
Electric floor brush does not rotate
Reduced suction power of scrubber
Product cannot be charged
The ground can't get water
Water shortage in the water purification tank
The clean water tank is not installed
Reinstall the clean water tank
Water purification tank
The roller brush may be jammed by large
particles
Self-cleaning does not work
The machine is not charging
Machine power is less than 20%
The recovery tank is not installed in place /
the recovery tank is full
The clean water tank is not installed in place/
the clean water tank is short of water
Open the brush cover to check
Make sure the host is in the charging state
before starting the self-cleaning function
Recharge and power>20% to restart the
self-cleaning function
Reinstall or dispose of the waste water tank
Reinstall or add water to the clean water tank
The mouth of the suction nozzle is blocked
The waste water tank is full
Use time is too long, temperature is too high
Low battery
The roller brush is entangled by hair and
other objects
Wrong installation of roller brush and
waste water tank
The host and the adapter interface are
not connected well
Reconnect after checking
The recovery tank has reached the specified
capacity
Low battery
Cause Of Issue
Use soft velvet roller brush on unsuitable
ground
The floor brush is entangled with excessive
hair fibers and other long windings
Clean up foreign objects in the mouth
of the nozzle
Pour out the dirty water
Allow to cool down, restart to use
Use after fully charged
Clean the roller brush
Re-install
Pour out the waste in the waste water tank
Charge the appliance
Replace the soft velvet roller brush to
change the use environment
Clean the entanglement of the floor brush
Solution
Basic parameters
Product Name
Product Model
Product Model
Product Size
XDJ07RM / XDJ07RM*
250W
3500mAh/75.6Wh
≤78dB（A）
Noise
Smart Cordless Wet Dry
Vacuum Cleaner
Product Name
Charging Base
About35min/29min/35min
About4.5kg
Product Weight
Battery Life (Smart/Suction/
Refreshing Mode)
Nominal Voltage
Rated Input
Rated Output
Rated Power
Rated Capacity
Rated Charging Voltage
About4h
About0.72L/About0.69L*
1100×280×253mm
Product Size
Charging Time
Clean/Waste Water Tank Capacity
21.6V
27.5V
Android system version is not lower than Android 4.4,Apple device is not lower than iOS10
*The maximum storage capacity of the waste water tank without a solid-liquid separator
Remark: *could be 0-9 or A-Z, indicate for different color and accessories.
Freqency Range：2400-2483.5MHz；Maximum Transmiting Power：20dBm(EIRP)
Smart Cordless Wet Dry Vacuum Cleaner
Charging Base
315 x 315 x 165mm
Adapter Model
XDJCDZ01RM / XDJCDZ01RM*
1A27.5V
1A MAX27.5V
European Union: AD-0282750100EU;United Kingdom: AD-0282750100UK;Japan: AD-0282750100JP;
Taiwan: AD-0282750100TW;Australia: AD-0282750100AU;United States: AD-0282750100US;
Korea:AD-0282750100KC;
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