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Contents
Chapter 1 Hardware Setup
Front Panel and LEDs...........................................................................6
Rear Panel..............................................................................................9
Label.....................................................................................................10
System Requirements........................................................................10
Install and Activate Your Cable Modem..........................................11
Set Up the Hardware.....................................................................11
Activate Your Internet Service With Xfinity.................................13
Perform a Speed Test....................................................................13
Connect Your Cable Modem to a Router After Installation and
Activation........................................................................................14
Chapter 2 Monitor Voice Telephone Lines
View Voice Status................................................................................16
View the MTA Call List........................................................................16
View the EMTA Event Log.................................................................17
Chapter 3 Manage Your Network
Log in to the cable modem...............................................................19
Change the admin password............................................................19
View cable modem initialization.......................................................20
View cable modem status..................................................................21
View and clear event logs..................................................................21
Specify the cable connection starting frequency...........................22
Reboot the cable modem..................................................................22
Reset the cable modem to factory default settings........................23
Use the reset button on the back panel..........................................24
Use the factory reset software button..............................................24
Chapter 4 Troubleshooting
Use the LEDs to Troubleshoot..........................................................26
Cannot log in to the cable modem..................................................27
Troubleshoot the Cable Internet Connection.................................28
Troubleshoot Voice Connectivity.....................................................28
3
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