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Statement of Limited Product Warranty
What this Warranty Covers & Who it Applies
to:
The limited warranty provided by BSH Home Appliances
(Thermador
®
) in this Statement of Limited Product
Warranty applies only to the Thermador appliance
(“Product”) sold to you, the first using purchaser,
provided that the Product was purchased:
▯ for your normal, household (non-commercial) use, and
has in fact at all times only been used for normal
household purposes;
▯ new at retail (not a display, “as is”, or previously
returned model), and not for resale, or commercial
use; and
▯ within the United States or Canada, and has at all
times remained within the country of original purchase.
The warranties stated herein apply only to the first
purchaser of the Product and are not transferable.
Thermador reserves the right to request proof of
purchase at the time any warranty claim is submitted to
confirm that the Product falls within the scope of this
limited product warranty.
Please make sure to return your registration card; while
not necessary to effectuate warranty coverage, it is the
best way for Thermador to notify you in the unlikely event
of a safety notice or product recall.
How Long the Warranty Lasts
Thermador warrants that the Product is free from defects
in materials and workmanship for a period of seven
hundred thirty (730) days (2 years) from the date of
purchase. The foregoing timeline begins to run upon the
date of purchase, and shall not be stalled, tolled,
extended, or suspended, for any reason whatsoever.
This Product is also warranted to be free from cosmetic
defects in material and workmanship (such as scratches
of stainless steel, paint/porcelain blemishes, chip, dents,
or other damage to the finish of the Product), for a period
of thirty (30) days from the date of purchase or closing
date for new construction. This cosmetic warranty
excludes slight color variations due to inherent
differences in painted and porcelain parts, as well as
differences caused by kitchen lighting, product location,
or other similar factors. This cosmetic warranty
specifically excludes any display, floor, “As Is”, or “B”
stock appliances.
Extended Limited Warranty
BSH also provides these additional limited warranties:
▯ 5 year limited warranty on electronics: BSH will repair
or replace any BSH microprocessor or printed circuit
board if it proves to be defective in materials or
workmanship (excludes labor charges).
▯ 5 year limited warranty on dish racks: BSH will replace
the upper or lower dish rack (excluding rack
components), if the rack proves defective in materials
or workmanship (excludes labor charges).
▯ Lifetime warranty against stainless steel rust through:
BSH will repair or replace your dishwasher with the
same model or a current model that is substantially
equivalent or better in functionality, if the inner liner
should rust through (excludes labor charges).
▯ BSH will repair or replace the stainless steel door if the
door should rust through (excludes labor charges).
Repair/Replace as Your Exclusive Remedy
During this warranty period, Thermador or one of its
authorized service providers will repair your Product
without charge to you (subject to certain limitations
stated herein) if your Product proves to have been
manufactured with a defect in materials or workmanship.
If a reasonable number attempts to repair the Product
have been made without success, then Thermador will
replace your Product (upgraded models may be
available to you, in Thermador’s sole discretion, for an
additional charge). All removed parts and components
shall become the property of Thermador at its sole
option. All replaced and/or repaired parts shall assume
the identity of the original part for purposes of this
warranty and this warranty shall not be extended with
respect to such parts. Thermador’s sole liability and
responsibility hereunder is to repair manufacturer-
defective Product only, using a Thermador-authorized
service provider during normal business hours. For
safety and property damage concerns, Thermador highly
recommends that you do not attempt to repair the
Product yourself, or use an unauthorized servicer;
Thermador will have no responsibility or liability for
repairs or work performed by a non-authorized servicer. If
you choose to have someone other than an authorized
service provider work on your Product, THIS
WARRANTY WILL AUTOMATICALLY BECOME NULL
AND VOID. Authorized service providers are those
persons or companies that have been specially trained
on Thermador products, and who possess, in
Thermador’s opinion, a superior reputation for customer
service and technical ability (note that they are
independent entities and are not agents, partners,
affiliates or representatives of Thermador).
Notwithstanding the foregoing, Thermador will not incur
any liability, or have responsibility, for the Product if it is
located in a remote area (more than 100 miles from an
authorized service provider) or is reasonably
inaccessible, hazardous, threatening, or treacherous
locale, surroundings, or environment; in any such event,
if you request, Thermador would still pay for labor and
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