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3 Solutions to Common Problems
Concern
Freezer/Refrigerator
temperature is too warm.
Freezertemperatureis
too warm. Refrigerator
temperatureis satisfactory.
TemperaturesAre 7o0 Warm
PotentialCause
, Doors are opened too frequently or too long.
• Door is slightly open.
•Freezercontrol is set too warm.
Rdrigeratortemperature
istoo warm. Freezer
temperatureis satisfactory.
Temperature in the
Cool Zone Drawer TM
or Perfect Temp TM
Drawer is too warm
(select models).
WaterBispenser
, Refrigerator control is set too warm.
,Temperaturecontrol is set too warm.
CommonSolution
•Warm air enters the refrigerator whenever the door is
opened. Openthe door less often.
,, SeeProblem section, Opening/Closingof Doors/Drawers.
• Set freezer control to a colder setting. Allow 24 hours
for temperature to stabilize.
• Setrefrigeratorcontrolto acoldersetting,Allow24
hoursfor temperatureto stabilize.
,, Adjust temperature control to a colder setting.
Concern CommonSolution
Dispenserwill not
dispense water.
Waterhasanoddtaste
and/orodor.
PotentialCause
• Water supply is not connected.
, Household water line valve is not open.
• Ice & water filter cartridge is clogged.
• Water has been in the tank for a period of
time.
• Unit not properly connected to cold water line.
, Tubingused in the householdwater supply and
installation may affect watertaste and odor.
• Water has a high mineral content.
• Connect water supply (see ConnectingThe Water
Supply section).
,Openhousehold water line valve. See Problem section
Ice Maker Is Not Making Ice.
,, Replacefilter cartridgebeingsureto removeprotectivecaps.
• Draw and discard 10-12 glasses of water to freshen the
supply and completely rinse out the tank.
• Connect unit to cold water line that supplies water to the
kitchenfaucet.
•For best results, use copper tubing for water
connections.
, Contact water treatment plant for help in checking water
supply source.
Water pressure is , Cut-off and cut-on pressures aretoo low (well • Havesomeone turn up the cut-off and cut-on pressure
extremely low. systems only), on the water pump system (well systems only).
, Reverseosmosis system is in regenerative • it is normal for a reverseosmosis system to be below
phase. 20 psi during the regenerativephase.
Water/Moisture/FrostInsideRefrigerator
Concern PotentialCause CommonSolution
Moisture collects on • Weather is hot and humid. • The rateof frost buildup and internalsweating increases.
inside of refrigerator • Door is slightly open. • SeeProblem section, Opening/Closingof Doors/Drawers.
walls. ,, Dogr is opened too often or too Iong. • Opendoor lessoftento allowinternaltemperatureto stabilize.
• Opencontainers. • Keepcontainers covered.
Water collects on bottom - Vegetablescontain and give off moisture. • Moisture on the bottom side of the cover is not unusual.
side of drawer cover. • Move humidity control (select models) to lower setting.
Moisture collects in , Washed vegetablesandfruit drain while in the , Dry items before putting them in the drawer.Water
bottom of drawer, drawer, collecting in bottom of drawer is normal.
,, Fruits and vegetables are kept pasttheir • Routinely clean out old fruits and vegetablesespecially
prime, if they beginto break down.
• Weather is humid.Moisture collects on
outside of refrigerator or
betweendoors. • Doorisslightlyopen,causingcoldairfrom
insiderefrigeratorto meetwarmair from
outside,
• This is normal in humid weather. When humidity is
lower,the moisture should disappear.
, SeeProblem section, Opening/Closingof Doors/
Drawers.
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