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24 25
SERVICE AND MAINTENANCE
Replacement Parts:
• Coffee Filters – For better tasting coffee, we recommend
that you use a MR. COFFEE
®
brand 10-12 cup basket
paper filter or MR. COFFEE
®
brand permanent filter. These
filters are available at most grocery stores.
• Water Filtration - Replacement water filtration disks can
be purchased through your local retailer or by calling
1-800-672-6333 in the U.S. or in Canada.
• Decanters – You can usually purchase a replacement
decanter from the store where you purchased your
coffeemaker. If you are unable to find a replacement,
please visit www.mrcoffee.com or call 1-800-672-6333 in
the U.S. or in Canada for information on where you can
find a store that carries replacement decanters.
Repairs:
If your coffeemaker requires service, do not return it to the
store where you purchased it. All repairs and replacements
must be made by Sunbeam or by an authorized MR. COFFEE
®
brand Service Center. If you live in the U.S. or Canada, please
call us at the following toll-free telephone numbers to find
the location of the nearest authorized service center:
1-800-672-6333 for US and Canada
You may also visit our website at www.mrcoffee.com for a list
of service centers.
To assist us in serving you, please have the coffeemaker
model number and date of purchase available when you call.
The model number is on the bottom of the coffeemaker.
We welcome your questions, comments or suggestions. In all
your communications, please include your complete name,
address and telephone number and a description of the
problem.
Visit our website at www.mrcoffee.com and discover the
secret to brewing the perfect cup of coffee. You will also find
a rich blend of gourmet recipes, entertaining tips and the
latest information on MR. COFFEE
®
products.
BVMC-EHX Series_BVMC-JPX Series_23ESM1.indd 24-25BVMC-EHX Series_BVMC-JPX Series_23ESM1.indd 24-25 2023/6/21 08:242023/6/21 08:24
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