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20 21
PROBLEM POSSIBLE CAUSE SOLUTION
THE “BREW
NOW”/ON
LIGHT DOES
NOT LIGHT UP
The appliance is
unplugged.
PLUG UNIT IN.
There’s a power
outage.
WAIT FOR POWER TO
BE RESTORED.
THE COFFEE IS
NOT BREWING
The appliance is
unplugged.
PLUG UNIT IN.
There’s a power
outage.
WAIT FOR POWER TO
BE RESTORED.
The water reservoir
is empty.
CHECK THE WATER
WINDOWS.
The filter basket
is not properly
inserted.
INSERT FILTER BASKET
CORRECTLY.
The decanter is not
placed all the way
on the warming
plate.
PLACE DECANTER
CORRECTLY ON
WARMER PLATE.
THE
COFFEEMAKER
ONLY BREWS
WATER
There are no coffee
grounds in the filter
basket.
ADD THE DESIRED
AMOUNT OF COFFEE
TO THE FILTER.
TROUBLESHOOTING YOUR COFFEEMAKER
Your MR. COFFEE
®
Coffeemaker has been carefully designed
to give you many years of trouble-free service. In the
unlikely event that your new coffeemaker does not operate
satisfactorily, please review the following potential problems
and try the steps recommended BEFORE you call an
Authorized Sunbeam Service Center.
11. Press BREW NOW so that the Brew Now Indicator is
illuminated and allow the full brew cycle to complete,
rinsing the coffeemaker with hot water.
12. Discard the water from the carafe and rinse the carafe
thoroughly with clean water.
13. Repeat steps 8 through 12 one more time, to ensure
the coffeemaker is fully rinsed.
The Clean Indicator will blink when your coffeemaker has
counted 90 brew cycles. Follow steps 1-13 to complete
the Clean function. The Clean Indicator will turn off once
the clean function is run in its entirety (this will take 45
minutes).
If you wish to stop the Clean function once it has already
begun, press the CLEAN button, the Clean function will
stop and the Clean Indicator will turn off. Press the BREW
NOW button again to ensure the cleaning solution is
completely brewed through the machine and follow steps
7-12.
If you wish to turn off the Clean Indicator without running a
decalcification cycle, simply press the CLEAN button so that
the Clean Indicator is lid solid and then quickly press the
CLEAN button again and the Clean Indicator will turn off.
Please note that we strongly recommend that you run the
Clean function in its entirety when prompted by the Clean
Indicator to ensure that your coffeemaker’s performance is
not affected over time.
If the Clean Indicator is not illuminated, but you wish to use
the Clean function, you can still follow steps 1-13.
Cleaning Frequency
TYPE OF WATER CLEANING FREQUENCY
Soft Water Every 80 Brew Cycles
Hard Water Every 40 Brew Cycles
BVMC-EHX Series_BVMC-JPX Series_23ESM1.indd 20-21BVMC-EHX Series_BVMC-JPX Series_23ESM1.indd 20-21 2023/6/21 08:242023/6/21 08:24
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