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Warranty
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Our Promise:
AIDA Imaging warrants all its cameras and accessories to be free from defects under
normal use for a period of two years after purchase date. IF proof of purchase cannot
be provided during a warranty claim, AIDA Imaging reserves the right to not honor the
warranty set above. Therefore, labor and parts may be charged to the consumer. For
more info on our warranty, please refer to our website at:
aidaimaging.com/warranty
Support:
If you would like additional support or explanation on anything related to our product,
please feel free to our website at aidaimaging.com for more info!
We have Youtube tutorials located at youtube.com/aidaimaging.
Reach out to us!:
Our contact information can be seen below:
Telephone: 909.333.7421
Email Address: s[email protected]
We are also reachable during our normal operating business hours:
Open Yearly, Mon-Fri from 8AM to 5PM PST, excluding major holidays and events.
Also, feel free to subscribe to our newsletter which keeps you up to date on the latest
and greatest firmwares we can release for your PTZ!
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