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41
Concern Potential Cause Common Solution
Automatic Ice Maker (Cont’d)
Ice maker is
not making
enough ice.
• Ice maker is producing
less ice than you expect.
• The water filter may be
clogged with foreign
material.
• The water supply line is
kinked.
• Saddle valve on cold
water pipe is clogged
or restricted by foreign
material.
• Heavy traffic, opening
or closing of the doors
excessively.
• Freezer control is set too
warm (freezer ice maker).
• Water pressure is
extremely low. Cut-off and
cut-on pressures are too
low (well systems only).
• Reverse osmosis system is
in regenerative phase.
• The freezer ice maker will produce
approximately 2.0 to 2.5 LBS and the
refrigerator ice maker will produce 3.0
to 3.2 LBS every 24 hours depending
on usage conditions.
• If water dispenses slower than normal,
or if the filter is six months old or older,
it should be replaced.
• Ensure that the supply line does not
kink when the refrigerator is pushed
into place against the wall.
• Turn off household water line valve.
Remove valve. Clean valve. Replace
valve if necessary.
• Set freezer control to colder setting to
improve performance of the ice maker
(freezer ice maker). Allow 24 hours for
temperature to stabilize.
• Have someone turn up the cut-off and
cut-on pressure on the water pump
system (well systems only).
• It is normal for a reverse osmosis
system to be below 20 psi during the
regenerative phase.
Freezer ice
maker will
not stop
making
ice (select
models).
• Ice maker bail arm is
being held down by a
package in the freezer
that has fallen against ice
maker.
• Move any item or frozen ice cubes that
may block the bail arm from being
in the off or upward position. See
Automatic Ice Maker-Freezer section
in manual.
Ice cubes
are freezing
together.
• Ice cubes are not being
used frequently enough or
interruption of power for
prolonged time.
• Ice cubes are hollow
(shells of ice with water
inside). The hollow cubes
break open in the bin
and leak their water onto
existing ice, which causes
it to freeze together.
• Remove ice container and discard
ice. The ice maker will produce fresh
supply. Ice should be used at least
twice weekly to keep the cubes
separated.
• This generally occurs when the ice
maker does not get enough water.
This is usually the result of a clogged
water filter or restricted water supply.
Replace the water filter and if the
condition still occurs check for a
clogged Saddle Valve, water valve not
turned on all the way or kinked water
supply line.
TROUBLESHOOTING
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